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Tricia Kelly Research Applications in Information and Library Studies (RAILS7) 10 th  May 2011 Libraries, Change Management and Professional Development: Discovering an Appreciative Approach
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Appreciative Inquiry (AI) ,[object Object],[object Object],[object Object],[object Object]
Features of Appreciative Inquiry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[Source: Avital, M. (2003). Reexamining information systems success through the information technology professionals perspective.  European Conference on Information Systems  ( ECIS) 2003 Proceedings , Paper 20, p. 6, Retrieved June 6, 2006, from AIS Electronic Library (AISeL) website: http://aisel.aisnet.org/ecis2003/20/]
Assumptions  of Appreciative Inquiry ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Appreciative Inquiry ‘4-D’ model [Source: Cooperrider, D. L. & Whitney, D. K. (1999).  A positive revolution in change: Appreciative inquiry (draft).  Retrieved April 25, 2006, from the Appreciative Inquiry Commons website: http://appreciativeinquiry.case.edu/uploads/whatisai.pdf] Dream “ What might be?” (what is the world calling for?) Envisioning Results Discovery “ What gives life?” (the best of what is) Appreciating Destiny “ How to empower, learn and adjust/improvise?” Sustaining Design “ What should be – the ideal?” Co-constructing AFFIRMATIVE  TOPIC
Research Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why this research is important ,[object Object],[object Object],[object Object]
Research  design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stage 1 – Exceptional change-ready teams Discovery Affirmative topic:  Exceptional change-ready teams Participants:  83 Research group:  CSIRO IM&T Library and Records staff Technique: Paired interviews in-person at workshop session, Melbourne Pilot Study (Discovery) Affirmative topic:  Exceptional change-ready teams Participants:  5 Research group: CSIRO Library Network Technique: Semi-structured interviews via phone or in-person Questions  refined Stage 2 Affirmative topic identified
Practical outcomes – Stage 1: Exceptional change-ready teams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stage 2 - Professional Development  Appreciative Inquiry 4-D Model –  Affirmative topic: “Professional Development for CSIRO Library staff in a changing world: The right skills for today and tomorrow 4. Destiny Participants: 25 Research group: CSIRO  IM&T Library staff  Technique: 5 point Likert-type scale survey via email 1. Discovery Participants: 29 Research group: CSIRO IM&T Library staff  Technique: One-on-one interviews via MeetingPlace (online collaboration tool) 3. Design Participants: 60 Research group: CSIRO IM&T Library staff  Technique: Group activity in-person at Library Conference, Canberra 2. Dream Participants: 60 Research group: CSIRO IM&T Library staff  Technique: Group activity  in-person at Library Conference, Canberra
Practical outcomes – Stage 2: Professional development to enable change-ready teams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Practical outcomes – Stage 2: Professional development to enable change-ready teams  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Practical outcomes – Stage 2: Professional development to enable change-ready teams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Limitations of this research ,[object Object],[object Object],[object Object],[object Object]
Advantages of Appreciative Inquiry ,[object Object],[object Object],[object Object],[object Object]
Disadvantages of AI ,[object Object],[object Object]
Further research opportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To conclude… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Acknowledgements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you & Questions CSIRO Information Management & Technology Data Management Services Tricia Kelly Email: tricia.kelly@csiro.au Contact Us Phone: 1300 363 400 or +61 3 9545 2176 Email: enquiries@csiro.au  Web: www.csiro.au

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Libraries, change management and professional development: discovering an appreciative approach

  • 1. Tricia Kelly Research Applications in Information and Library Studies (RAILS7) 10 th May 2011 Libraries, Change Management and Professional Development: Discovering an Appreciative Approach
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  • 6. Appreciative Inquiry ‘4-D’ model [Source: Cooperrider, D. L. & Whitney, D. K. (1999). A positive revolution in change: Appreciative inquiry (draft). Retrieved April 25, 2006, from the Appreciative Inquiry Commons website: http://appreciativeinquiry.case.edu/uploads/whatisai.pdf] Dream “ What might be?” (what is the world calling for?) Envisioning Results Discovery “ What gives life?” (the best of what is) Appreciating Destiny “ How to empower, learn and adjust/improvise?” Sustaining Design “ What should be – the ideal?” Co-constructing AFFIRMATIVE TOPIC
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  • 10. Stage 1 – Exceptional change-ready teams Discovery Affirmative topic: Exceptional change-ready teams Participants: 83 Research group: CSIRO IM&T Library and Records staff Technique: Paired interviews in-person at workshop session, Melbourne Pilot Study (Discovery) Affirmative topic: Exceptional change-ready teams Participants: 5 Research group: CSIRO Library Network Technique: Semi-structured interviews via phone or in-person Questions refined Stage 2 Affirmative topic identified
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  • 12. Stage 2 - Professional Development Appreciative Inquiry 4-D Model – Affirmative topic: “Professional Development for CSIRO Library staff in a changing world: The right skills for today and tomorrow 4. Destiny Participants: 25 Research group: CSIRO IM&T Library staff Technique: 5 point Likert-type scale survey via email 1. Discovery Participants: 29 Research group: CSIRO IM&T Library staff Technique: One-on-one interviews via MeetingPlace (online collaboration tool) 3. Design Participants: 60 Research group: CSIRO IM&T Library staff Technique: Group activity in-person at Library Conference, Canberra 2. Dream Participants: 60 Research group: CSIRO IM&T Library staff Technique: Group activity in-person at Library Conference, Canberra
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  • 22. Thank you & Questions CSIRO Information Management & Technology Data Management Services Tricia Kelly Email: tricia.kelly@csiro.au Contact Us Phone: 1300 363 400 or +61 3 9545 2176 Email: enquiries@csiro.au Web: www.csiro.au

Editor's Notes

  1. Change is constant and occurring at all levels – technology library staff and clients use; physical collections; evolving nature of the profession. Although the literature on AI is considerable (and growing), there is a lack of research on the application of AI to LIM organizations and where it may have been utilised, the lessons learned from this application.