This document discusses knowledge management. It defines knowledge management as the process of creating, sharing, using and managing knowledge through initiatives, processes, strategies and systems. It discusses the types of knowledge as explicit knowledge, which is easy to communicate and store, and tacit knowledge, which is personal skills and experiences. It also outlines the knowledge management life cycle and forms of knowledge as personal, sharing and public knowledge. Finally, it distinguishes between knowledge and information, noting that knowledge requires information to exist.