This document discusses intercultural communication apprehension and the role of emotional intelligence in higher education. It begins by defining communication and intercultural communication. It then explains that intercultural communication apprehension refers to anxiety about communicating with others from different cultures. There are four types of intercultural communication apprehension. The document also defines emotional intelligence and discusses how developing emotional intelligence can improve academic achievement in higher education by managing intercultural communication apprehension. It concludes that emotional intelligence subscales like emotionality, sociability, and self-control can predict and reduce intercultural communication apprehension.

1. Intercultural communication
apprehension & role of emotional
intelligence in higher education
Presented by-Sarda Shatim Sharma
Shaswati Mohapatra

2. Points to be discussed:

What do you mean by communication

What is Inter-Cultural Communication

Inter cultural communication apprehension

Types of intercultural communication apprehension

What is Emotional Intelligence

Role of EI in Higher Education

Conclusion

3. What do you mean by communication ?
Communication (from Latin commūnicāre, meaning "to share" ) is the activity
of conveying information through the exchange of thoughts, messages, or
information, as by speech, visuals, signals, writing, or behavior. It is the
meaningful exchange of information between two or more living creatures.

4. What do you mean by intercultural
communication ?
Intercultural communication always occurs when people from
different cultures meet and interact.

5. Inter cultural communication
apprehension:

Communication apprehension refers to one's anxious feelings about
communication.

McCroskey defines communication apprehension as “an individual's level
of fear or anxiety associated with real or anticipated communication with
another person or persons”

6. Types of intercultural communication
apprehension:

Trait-like communication apprehension, which cuts across time, receiver, and
situation

Context-based communication apprehension, which is associated with a
single type of communication context cutting across receiver and time

Audience-based communication apprehension, which is associated with a
single receiver or group of receivers cutting across context and time

Situational communication apprehension, which is specific to a given
context with a given receiver at a given time.

7. EMOTIONAL INTELLIGENCE
The capacity to be aware of, control, and express one's emotions, and to
handle interpersonal relationships judiciously and empathetically.
"emotional intelligence is the key to both personal and professional success"

8. Objectives of the study EI :

To understand the relationship between EI and academic
achievement,

To understand the role of teachers, parents and education curriculum
for developing emotional competencies in students,

To explore the factors from secondary data which can affect the
academic achievement and development of emotional Intelligence,

To open the new vistas for the further research in the related field

9. ROLE OF EMOTIONAL INTELLIGENCE
Emotional Intelligence Leads to Personal Achievement, Happiness, and Professional
Success.

10. Role of emotional intelligence in higher
education

“It is clear that academic success goes hand in hand
with emotional and physical well-being. College is a
fresh start for many students, but dysfunctional coping
styles can cripple their efforts. Even students who “get
by” or succeed academically can be at risk if unhealthy
behavioral patterns follow them after college.
Promoting emotional health in students is an
investment in the future. It should be part of the
mission of all colleges and universities.”
Dr. Richard Kadison, Chief of Mental Health,
Harvard University

11. Contd.

In short emotionally intelligent student would have better academic
achievement or through EI there is a possibility of improvement of academic
achievement.

Emotionally intelligent people are more likely to succeed in everything they
undertake.Teaching emotional and social skills is very important at school; it
can affect academic achievement positively not only during the year they are
taught, but during the years that follow as well.

12. Conclusion:
Results indicate that three of the emotional intelligence subscales
predict intercultural communication apprehension: emotionality,
sociability, and self-control. These results support the premise that
emotional intelligence manages and/or reduces intercultural
communication apprehension and therefore should be integrated in
business curriculum

13. THANK YOU