SlideShare a Scribd company logo
v
v
Who are we?
WILL EVANS
Director of UX Design
The Library Corporation
@semanticwill
Who I Am
v
Let’s start with an exercise!
v
Which is timeboxed
v
You have 5 minutes
•  Write down everything that you are working
on (or need to be working on) on a post-it
•  ALL CAPS
•  One item per post-it
v
Draw Personal Kanban
TO DO DOING DONE
v
v
v
v
What is a Kanban?
“A Card (or traditionally, a Kanban),
is a symbolic token representing a unit
of effort, either to be completed or in
the process of being completed.”
- Jabe Bloom
v
A Pull System
TODO DOING DONE
Boundary
Jabe Bloom, “The Moment of Pull”
Future PastPresent
v
Why Lord? Why?
v
How can Kanban help?
•  Where are we now?
•  Who is working on what?
•  What should I be doing?
•  What should I not be doing?
Is it hard for every person in your organization
to answer these questions:
v
5 Basic Principles
•  Visualize your workflow
•  Limit your work-in-progress (WIP)
•  Make policies explicit
•  Measure your flow
•  Model process improvement
v
Visualize Workflow
v
Management Interaction Gap
v
Inference Ladder
v
Why Limit Your WIP?
WIP (work-in-progress) is the proverbial “balls in
the air you are juggling.”
The more balls in the air, the harder it is to
concentrate; attention to detail suffers; quality goes
down; shit goes undone; you feel bad; work
becomes overwhelming and unpleasant.
v
David Anderson, “WIP Limits are for Adults, Too!”
v
Typical Multi-tasking
v
Shorter Cycle Time
v
More Value & Throughput
v
Minimize TOTAL Cycle Time
v
Minimize TOTAL Cycle Time
v
10 Reasons to Limit Your WIP
Jim Benson “Why Limit Your WIP: A PK Flow Series”
v
Simple Kanban
TO DO DOING (3) DONE
Options Constraint
Chris Matts & Olav Maassen, “Real Options Underlie Agile Practices”
v
WIP Limits
TO DO DOING (3) DONE
Forces conversation
v
Measure & Manage Flow
Lead Time Cycle Time
v
Small Batches & Cycles Reduce Risk
v
Backlog To Do Doing (3) Testing (3) Done
WIP Limit
Explicit Policy
Make Policies Explicit
v
Model Process Improvement
Value Stream Mapping:
A graphical representation of the flow of work involved
in turning an idea into a product consumed by a
customer
Request Approve Requirements Signoff
Research Design Build Test Deploy
Delay
Customer
Delay
v
Incremental Improvement
•  Review bottlenecks
•  Pair to increase flow
•  Adjust WIP Limits
•  Suggest improvements
•  Measure Lead Time & Cycle Time
•  Perform experiments
•  Track results with metrics
v
Real World Examples
v
v
v
v
Challenges & Observations
Walk the Gemba > Walking up the inference ladder
Make the board work for you & your team
•  Start with your existing process
•  There is no “One True Board!”
Keeping the value stream filled
Pull is a mindset!
Beware of “Infinite WIP”
Recognize the true cost of context switching
v
Further Reading
Start here Then Advanced
v
THANKS!
WILL EVANS
@semanticwill

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