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VERACITY AGILE UX

2013

Building great teams, great products, great companies ™
Changing User Experience
Technology Natives versus Technology Immigrants
Immigrants
Remember edlin, DOS, batch files, and thought ASCII art was cool
Adapted as technology changed
Remember life without the internet
Are more willing to accept bad UX Design

Natives
Have NEVER known life without being connected
Have never used low resolution displays
EXPECT all applications to have good UX

This shift has changed the level of skill needed for UX
UX is no longer the same as “Making it pretty with curved corners”
Design in the 80’s
Design in the 90’s
Design in 2000’s
Design in 2010
Adapting to the new Expectations
Most developers can no longer do design!
They simply don’t have the skills they need

Designers need specialized skills
Information Architecture
Interaction Design
Visual Design
User Interface Development

Design must focus on the needs of the end user, not the
developer
Veracity Agile Project Management
INCEPTION

ELABORATION

CONSTRUCTION
SPRINT 1

BUSINESS
MODELING
DISCOVERY
& VALIDATION
PROJECT
PLANNING
USER EXPERIENCE
DESIGN

ARCHITECTURE
IMPLEMENTATION
TESTING
DEPLOYMENT
ENVIRONMENT

SPRINT 2

SPRINT 3

[TRANSITION]
...

SPRINT N
Merging Design and Development
Scrum is GREAT for Development
Scrum forces designers to:
Estimate creative tasks that aren’t well defined
Do all of their work in short periods of time
Swarm on stories
What would Mona Lisa look like if 5 artists painted it at the same time?

Clearly, Scrum doesn’t work so well for Designers
How do we merge them?
Veracity has spent years trying to understand what works best
Kanban feeding the Scrum team has worked best so far
What is KanBan
Based on Lean Manufacturing
Quite simple

Uses Swim Lanes and Cards to show story progress
Measures in terms of Throughput, not Velocity
Doesn’t require up front estimation of tasks
KanBan Visually
Product Backlog
Story
Story
Story
Story

Swim Lanes

Working (Many
Lanes)

Ready for
Scrum

Story

Story

Story

Story
Story

Sprint Backlog
Story
Story
Story
Story

Story
Story
Story
Story
Story
Story

Low Priority on Bottom
Workstreams for Kanban
Business
Alignment

Market and
User
Research

Personas

Design and
Prototyping

Development
and Platform

Understand
Business
Vision

3rd Party
Investigation

Persona
Profiles

Flow
Mapping

Flow-State
Charting

Identify
Feature Sets
& Solutions

On-Site
Visits

Scenarios

Prototyping

Story
Creation &
Review

Product
Roadmap

Internal /
External
Research

Review

Proof Of
Concept

Proof Of
Concept

Review,
Test,
Pivot

Review,
Test,
Pivot

Visuals

Ready To Run

Inform
Design, Implementation, Test, Validate
Q&A

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Ux process under kanban

  • 1. VERACITY AGILE UX 2013 Building great teams, great products, great companies ™
  • 2. Changing User Experience Technology Natives versus Technology Immigrants Immigrants Remember edlin, DOS, batch files, and thought ASCII art was cool Adapted as technology changed Remember life without the internet Are more willing to accept bad UX Design Natives Have NEVER known life without being connected Have never used low resolution displays EXPECT all applications to have good UX This shift has changed the level of skill needed for UX UX is no longer the same as “Making it pretty with curved corners”
  • 3. Design in the 80’s
  • 4. Design in the 90’s
  • 7. Adapting to the new Expectations Most developers can no longer do design! They simply don’t have the skills they need Designers need specialized skills Information Architecture Interaction Design Visual Design User Interface Development Design must focus on the needs of the end user, not the developer
  • 8.
  • 9.
  • 10. Veracity Agile Project Management INCEPTION ELABORATION CONSTRUCTION SPRINT 1 BUSINESS MODELING DISCOVERY & VALIDATION PROJECT PLANNING USER EXPERIENCE DESIGN ARCHITECTURE IMPLEMENTATION TESTING DEPLOYMENT ENVIRONMENT SPRINT 2 SPRINT 3 [TRANSITION] ... SPRINT N
  • 11. Merging Design and Development Scrum is GREAT for Development Scrum forces designers to: Estimate creative tasks that aren’t well defined Do all of their work in short periods of time Swarm on stories What would Mona Lisa look like if 5 artists painted it at the same time? Clearly, Scrum doesn’t work so well for Designers How do we merge them? Veracity has spent years trying to understand what works best Kanban feeding the Scrum team has worked best so far
  • 12. What is KanBan Based on Lean Manufacturing Quite simple Uses Swim Lanes and Cards to show story progress Measures in terms of Throughput, not Velocity Doesn’t require up front estimation of tasks
  • 13. KanBan Visually Product Backlog Story Story Story Story Swim Lanes Working (Many Lanes) Ready for Scrum Story Story Story Story Story Sprint Backlog Story Story Story Story Story Story Story Story Story Story Low Priority on Bottom
  • 14.
  • 15. Workstreams for Kanban Business Alignment Market and User Research Personas Design and Prototyping Development and Platform Understand Business Vision 3rd Party Investigation Persona Profiles Flow Mapping Flow-State Charting Identify Feature Sets & Solutions On-Site Visits Scenarios Prototyping Story Creation & Review Product Roadmap Internal / External Research Review Proof Of Concept Proof Of Concept Review, Test, Pivot Review, Test, Pivot Visuals Ready To Run Inform Design, Implementation, Test, Validate
  • 16.
  • 17. Q&A