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Jay Cross, Aprendizado informal
The document discusses the shift from formal to informal workplace learning as employees gain experience. It notes that novices typically engage in formal, instructor-led learning pushed on them, while experienced practitioners do 70-80% of their learning informally by pulling knowledge from others through mentoring, collaboration and networking. The document also outlines that while informal learning makes up the majority of workplace learning, most spending goes to formal training methods.
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- 1. Aprendizado informal Jay Cross SaoPaulo October 4, 2011
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- 12. Convergence Work Work & Learning Training 20th Century 21st Century
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- 24. Novice’s Learning Mix HowNovices Learn How Novices Learn Informal PUSH Formal • Curriculum • Many at once • Event, ends
- 25. High-performer’s Learning Mix HowExperienced People Learn PULL • Self-directed • Unscheduled • Continuous Informal Formal
- 26. Learning Formal Informal
- 27. Workplace Learning AsOne Gains Experience Informal Formal Novice Practitioner
- 28. 80%+ of WorkplaceLearning is Informal Formal Informal
- 29. 80%+ of Spendingon Workplace Learning Goes to Formal Informal Formal
- 30. Workplace Learning OverOne’s Career Informal Training department’s Comfort Zone Formal Novice
- 31. Workplace Learning OverOne’s Career Informal Where most learning takes place Formal Practitioner
- 32. Formal Informal Instructor-led class Mentoring Hallway conversation Workshop Lunch ‘n learn Profiles/locator Video ILT Conferences Social networking Schooling Simulations Trial & error Curriculum Interactive webinars Search Performance support Observation YouTube Asking questions Podcasts Job shadowing/rotation Books Collaboration Storytelling Community Study group Web jam Feeds Wikis, blogs, tweets Social bookmarking Unconferences
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- 34. experiential formal 70/20/10 from others
- 35. Behavior Change inthe Workplace Learning direction of flow control for example Formal, Push Top down curriculum Push & Pull Coached Mentor, Performance Motivation boss Peers & Support collaborative Pull & Push Networked work Community of Practice Pull Self PKM, discovery Culture
- 37. Lots more information: jaycross.com InternetTime.com Informl.com