5 Ways Organizations
     Get eLearning



                        John Schulz
                jl_schulz@live.com
http://www.learningwonderland.net
My Disclaimers
• I don’t have all the answers – see chart.

• Beware of Urban Legends.

• Don’t be offended.




                                              http://www.flickr.com/photos/nickwebb/
Who is this guy?
Data Sources
• Poll of social networks
    • Twitter
    • LinkedIn Groups
    • LearnTrends

• Research on Internet

• Review of Books




                            Created at: http://sxoop.com/twitter/
Visual agenda image created in Wordle at: http://www.wordle.net/




Agenda
Flash version of Family Feud from: http://www.theblog.ca/familyfeud




Let’s Play!
Lack of Vision




                 http://www.ferrabyling.com
http://www.ferrabyling.com




Strategy   guides your way forward.
Alice on Strategy
“Would you tell me, please, which way I
ought to go from here?”

“That depends a good deal on where you
want to get to,” said the Cat.

“I don’t much care where–” said Alice.

“Then it doesn’t matter which way you
go,” said the Cat.

”–so long as I get SOMEWHERE,” Alice
added as an explanation.

“Oh, you’re sure to do that,” said the Cat,
“if you only walk long enough.”

                                              http://www.flickr.com/photos/cygnoir/
Strategy:
Creates a shared mental model by
answering questions like:
     • Are we doing the right work?
     • What should we be doing?
     • How will our work be done?
     • Is our work having an impact?
     • How will we sustain our efforts?




                                          All products copyright Sears Brands, LLC
$   $$     $     $     $      $      $            $            $             $


            Information and Awareness



           Skill Building and Application



         Performance and Behavior Change

                                         Image adapted from Allen Communications presentation




                      Strategy     guides your decisions
$$$   $$               $$      $$$
                $


           Information and Awareness



           Skill Building and Application



      Performance and Behavior Change

                                         Image adapted from Allen Communications presentation




                      Strategy       guides your decisions
http://www.flickr.com/photos/yellowcloud/




See   things differently.
Complex                                     Knowable
      Multiple small and diverse               Analytical techniques to
      interventions to create options          determine facts and option range




               Chaos                                        Known
                                               Standard processes with review
           Single or multiple actions to
                                                  cycle and clear measures
           stabilize situation


Cynefin Framework                                          Adapted from http://en.wikipedia.org/wiki/Cynefin




                                        Problems   are not created equally.
Relevant                 Part of
                                      Intuition        Focus                   System
                  Expert

                  Proficient

                  Competent

                  Advanced Beginner

                  Novice
                                                     Considers               Detached
                                        Rules        Everything              Observer
Dryfus Model of Expertise                         From Pragmatic Thinking and Learning, by Andy Hunt




                               People      learn differently.
Performance




                      Time
Satir Change Model                     Adapted from Clark Quinn http://blog.learnlets.com/




                     Learning   is not an event.
http://www.astd.org/TD/Archives/2009/August/0908_Learning_Gets_Social.htm




Change           comes slowly
http://blog.learnlets.com/?p=1033
                                                                                                   http://www.bersin.com/




                              http://www.internettime.com/2008/04/learnscaping/




                                                      Environments                fuel learning.
Kathy Sierra, via Mark Oehlert




Innovate   or become irrelevant
http://www.flickr.com/photos/briansolis/




The Long Tail   expands your options
http://web.mit.edu/6.933/www/Fall2000/teradyne/clay.html




                                                                                      http://www.claytonchristensen.com/




                                                           The Dilema   or the solution?
Ignoring Science




                   http://www.flickr.com/photos/fenix_21
Learning Theory
• NOT ADDIE!
• Instructional approaches to influence
  learning.
     • Sensory stimulation theory
     • Reinforcement theory
     • Cognitive-Gestalt approaches
     • Cognitive Theory of Multimedia
       Learning
     • Holistic learning theory
     • Facilitation theory
     • Ausubel’s Learning Theory
     • Experiential learning
     • Action learning
     • Social Learning Theory
     • Gagne’s Nine Events
     • Connectivism
     • Others?
                                          http://www.flickr.com/photos/jamesbt
sharing                    networking                                       role-play
                                                         feedback
           practice                                                   lectures
                       ‘work’ visits          projects
reading                                                                        exploration
                                                    work experience
               consultation     discovery                                           games
case studies                                          demonstration
                                       reflection
                  briefings                                                  questioning
                                         assessment           simulation
                         research
   instruction
                                                observation                     discussion

coaching         performance support                 collaboration
                                                                                ASTD Models for Learning Technologies
                                                                       Adapted from http://clive-shepherd.blogspot.com/




                                            Methods           evolve from theory.
Cognitive Science
• Capacity of Working Memory
• Attention
• Storage in Long Term Memory
    • Thinking
    • Meaning
    • Vision Rules
• Retrieval from Long Term Memory
• Physical Movement
• Experience




                                    http://images.wellcome.ac.uk
Reading   builds base knowledge
The Decline of Design




                        http://blog.cathy-moore.com/2009/06/no-time-for-design/
http://www.wordle.net/




Pressure   has skewed our effort
http://www.wordle.net/




Focus   where it matters
workbooks                               downloadable
                                 podcasts/           documents
wikis                            vodcasts                                        CDs
                                                 TV
            forums
RSS                         SMS                                    DVDs
                                                   tapes                                  instant
          streaming media                                                                messaging
                                                                   chat rooms
                                      telephone
performance support
                                                           blogs
                                                                          web pages
  email       web conferencing               simulators

                                                                    teleconferencing
                             books
                                                 social
             voicemail
                                                networks                     ASTD Models for Learning Technologies
                                                                    Adapted from http://clive-shepherd.blogspot.com/




                         Delivery Media                   are driven by tools..
http://allanjosephbatac.com




Tools   will come and go.
Design Tips
    •   It is not about us!
    •   Exercise the principle of least assistance.
    •   Start with good beginnings.
    •    Focus on activity, not pages.
    •   Need to know, not nice to know.
    •   Be aware of meaning.
    •   Know what you’re measuring.
    •   Respect people’s time.




From blog response by Steve Flowers (@xpconcept)      http://www.flickr.com/photos/aldoaldoz
Lack of Value




                www.astd.org/TD/Archives/2009/July/0907_NewFinishLine.htm
http://www.astd.org/TD/Archives/2009/August/0908_Measuring_What_Matters.htm




                                                                              Align   measurement needs
Aspect of eLearning respondent organizations will focus on
35                    over the next few years.
30

25

20

15

10

5

0
     Other   Creating   Strategic   Managing Evaluating Delivering            Creating
             Tools &    Planning    Courses & Outcomes Content                Content
             Systems                Programs
                                                 http://www.elearnmag.org/subpage.cfm?section=research&article=5-1




                                         Look         beyond content
Support of
            Business Leaders




Impact of
               Value             Opportunity to
              Creation         Support Business                        Investment
Solution                                                   Talent      in Prof Dev
                                                       Acquisition

             Solution Addresses
                  Problem
                                                   Depth of ID
                                                   Knowledge
                                Critical
                               Thinking




                                           Value     is driven by expertise
Unsupportive Culture
Support Learning
•   Develop Meta Skills
•   Support Technical Skills
•   Provide Time
•   Interruption Free Zones




                               http://www.flickr.com/photos/fensterbme
                                                                         http://www.flickr.com/photos/hermes-




                                                                           http://www.flickr.com/photos/damek
Choose   to have impact.

5 Ways Organizations Get eLearning Wrong

  • 1.
    5 Ways Organizations Get eLearning John Schulz jl_schulz@live.com http://www.learningwonderland.net
  • 2.
    My Disclaimers • Idon’t have all the answers – see chart. • Beware of Urban Legends. • Don’t be offended. http://www.flickr.com/photos/nickwebb/
  • 3.
  • 4.
    Data Sources • Pollof social networks • Twitter • LinkedIn Groups • LearnTrends • Research on Internet • Review of Books Created at: http://sxoop.com/twitter/
  • 5.
    Visual agenda imagecreated in Wordle at: http://www.wordle.net/ Agenda
  • 6.
    Flash version ofFamily Feud from: http://www.theblog.ca/familyfeud Let’s Play!
  • 7.
    Lack of Vision http://www.ferrabyling.com
  • 8.
    http://www.ferrabyling.com Strategy guides your way forward.
  • 9.
    Alice on Strategy “Wouldyou tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where–” said Alice. “Then it doesn’t matter which way you go,” said the Cat. ”–so long as I get SOMEWHERE,” Alice added as an explanation. “Oh, you’re sure to do that,” said the Cat, “if you only walk long enough.” http://www.flickr.com/photos/cygnoir/
  • 10.
    Strategy: Creates a sharedmental model by answering questions like: • Are we doing the right work? • What should we be doing? • How will our work be done? • Is our work having an impact? • How will we sustain our efforts? All products copyright Sears Brands, LLC
  • 11.
    $ $$ $ $ $ $ $ $ $ $ Information and Awareness Skill Building and Application Performance and Behavior Change Image adapted from Allen Communications presentation Strategy guides your decisions
  • 12.
    $$$ $$ $$ $$$ $ Information and Awareness Skill Building and Application Performance and Behavior Change Image adapted from Allen Communications presentation Strategy guides your decisions
  • 13.
  • 14.
    Complex Knowable Multiple small and diverse Analytical techniques to interventions to create options determine facts and option range Chaos Known Standard processes with review Single or multiple actions to cycle and clear measures stabilize situation Cynefin Framework Adapted from http://en.wikipedia.org/wiki/Cynefin Problems are not created equally.
  • 15.
    Relevant Part of Intuition Focus System Expert Proficient Competent Advanced Beginner Novice Considers Detached Rules Everything Observer Dryfus Model of Expertise From Pragmatic Thinking and Learning, by Andy Hunt People learn differently.
  • 16.
    Performance Time Satir Change Model Adapted from Clark Quinn http://blog.learnlets.com/ Learning is not an event.
  • 17.
  • 18.
    http://blog.learnlets.com/?p=1033 http://www.bersin.com/ http://www.internettime.com/2008/04/learnscaping/ Environments fuel learning.
  • 19.
    Kathy Sierra, viaMark Oehlert Innovate or become irrelevant
  • 20.
  • 21.
    http://web.mit.edu/6.933/www/Fall2000/teradyne/clay.html http://www.claytonchristensen.com/ The Dilema or the solution?
  • 22.
    Ignoring Science http://www.flickr.com/photos/fenix_21
  • 23.
    Learning Theory • NOTADDIE! • Instructional approaches to influence learning. • Sensory stimulation theory • Reinforcement theory • Cognitive-Gestalt approaches • Cognitive Theory of Multimedia Learning • Holistic learning theory • Facilitation theory • Ausubel’s Learning Theory • Experiential learning • Action learning • Social Learning Theory • Gagne’s Nine Events • Connectivism • Others? http://www.flickr.com/photos/jamesbt
  • 24.
    sharing networking role-play feedback practice lectures ‘work’ visits projects reading exploration work experience consultation discovery games case studies demonstration reflection briefings questioning assessment simulation research instruction observation discussion coaching performance support collaboration ASTD Models for Learning Technologies Adapted from http://clive-shepherd.blogspot.com/ Methods evolve from theory.
  • 25.
    Cognitive Science • Capacityof Working Memory • Attention • Storage in Long Term Memory • Thinking • Meaning • Vision Rules • Retrieval from Long Term Memory • Physical Movement • Experience http://images.wellcome.ac.uk
  • 26.
    Reading builds base knowledge
  • 27.
    The Decline ofDesign http://blog.cathy-moore.com/2009/06/no-time-for-design/
  • 28.
    http://www.wordle.net/ Pressure has skewed our effort
  • 29.
  • 30.
    workbooks downloadable podcasts/ documents wikis vodcasts CDs TV forums RSS SMS DVDs tapes instant streaming media messaging chat rooms telephone performance support blogs web pages email web conferencing simulators teleconferencing books social voicemail networks ASTD Models for Learning Technologies Adapted from http://clive-shepherd.blogspot.com/ Delivery Media are driven by tools..
  • 31.
  • 32.
    Design Tips • It is not about us! • Exercise the principle of least assistance. • Start with good beginnings. • Focus on activity, not pages. • Need to know, not nice to know. • Be aware of meaning. • Know what you’re measuring. • Respect people’s time. From blog response by Steve Flowers (@xpconcept) http://www.flickr.com/photos/aldoaldoz
  • 33.
    Lack of Value www.astd.org/TD/Archives/2009/July/0907_NewFinishLine.htm
  • 34.
  • 35.
    Aspect of eLearningrespondent organizations will focus on 35 over the next few years. 30 25 20 15 10 5 0 Other Creating Strategic Managing Evaluating Delivering Creating Tools & Planning Courses & Outcomes Content Content Systems Programs http://www.elearnmag.org/subpage.cfm?section=research&article=5-1 Look beyond content
  • 36.
    Support of Business Leaders Impact of Value Opportunity to Creation Support Business Investment Solution Talent in Prof Dev Acquisition Solution Addresses Problem Depth of ID Knowledge Critical Thinking Value is driven by expertise
  • 37.
  • 38.
    Support Learning • Develop Meta Skills • Support Technical Skills • Provide Time • Interruption Free Zones http://www.flickr.com/photos/fensterbme http://www.flickr.com/photos/hermes- http://www.flickr.com/photos/damek
  • 39.
    Choose to have impact.