E-commerce Berlin Expo 2018 - How to boost your online sales using machine le...E-Commerce Berlin EXPO
Maciej Pondel, PhD Big Data Architect Unity Group
Piotr Wrzalik Managing Partner Grupa Unity
* what ML/AI algorithms are best suited for data analysis for online sales
* what tools to use for data visualisation
* what is the potential of data driven reasoning
* some examples from existing projects
"11 Growth Tips for taking your online business to the next level"
Customer insights - get to know your customer Customer engagement - how to talk to customers to boost loyalty and improve sales Social Sales - new, effective way for acquiring customers online How to track effects of you marketing efforts? How to make your communication stand out? It is never too early for advanced business analytics. Tools to help you automate your business
Rakuten Germany is changing their marketing strategy from a channel-specific approach to a multichannel approach in order to improve the customer journey. In response, the company is building a growth marketing team whose target is to grow KPIs influencing the whole customer journey. In his presentation, Sebastian Rasterhoff will reveal how this team was built and their marketing results.
PRESENTER
Sebastiaan Rasterhoff, Head of Growth, Rakuten
The canvas was created by VTEX Customer Success Team to guide Business Review Meetings with our customers. With this framework at hand, we can understand ecommerce’s current state and decide on future goals. The strategies and tactics are defined according to these pre-established priorities. +info: http://www.vtex.com
Presentación Roberto L'hospital / Headway Digital - eRetail Day México 2017eCommerce Institute
Diapositivas presentadas por Roberto L’hopital, Director General de México & Centroamérica Headway Digital, en el evento eRetail Day México 2017 el 16 de Mayo de 2017.
E-commerce Berlin Expo 2018 - Getting start with Business Intelligence, Incre...E-Commerce Berlin EXPO
Thanos Dimitriou Commercial Director Netsteps
Ioannis Karalis Founder and CEO Netsteps
Ioannis Karalis is the founder and CEO of Netsteps. The company was founded in 2013 and specializes in consultancy, implementation and marketing for e-commerce projects.
Before that, he studied Physics at the University of Athens and completed his first year of postgraduate studies at Athens Information Technology (A.I.T.). interrupted his studies and started working on IT projects in the web.
He has worked in the educational sector, teaching computer science and programming. Then he worked for Singular Logic PCS company on the implementation of projects for the banking sector.
"Lessons learned from hundreds of A/B tests" Discover how A/B testing can help you improve your website's conversion. The objective is to go through certain good practices which will enable businesses to avoid some of the pitfalls encountered when implementing A/B testing. They are born out of the experiences, both positive and negative, that our clients have had when carrying out their testing.
E-commerce Berlin Expo 2018 - How to boost your online sales using machine le...E-Commerce Berlin EXPO
Maciej Pondel, PhD Big Data Architect Unity Group
Piotr Wrzalik Managing Partner Grupa Unity
* what ML/AI algorithms are best suited for data analysis for online sales
* what tools to use for data visualisation
* what is the potential of data driven reasoning
* some examples from existing projects
"11 Growth Tips for taking your online business to the next level"
Customer insights - get to know your customer Customer engagement - how to talk to customers to boost loyalty and improve sales Social Sales - new, effective way for acquiring customers online How to track effects of you marketing efforts? How to make your communication stand out? It is never too early for advanced business analytics. Tools to help you automate your business
Rakuten Germany is changing their marketing strategy from a channel-specific approach to a multichannel approach in order to improve the customer journey. In response, the company is building a growth marketing team whose target is to grow KPIs influencing the whole customer journey. In his presentation, Sebastian Rasterhoff will reveal how this team was built and their marketing results.
PRESENTER
Sebastiaan Rasterhoff, Head of Growth, Rakuten
The canvas was created by VTEX Customer Success Team to guide Business Review Meetings with our customers. With this framework at hand, we can understand ecommerce’s current state and decide on future goals. The strategies and tactics are defined according to these pre-established priorities. +info: http://www.vtex.com
Presentación Roberto L'hospital / Headway Digital - eRetail Day México 2017eCommerce Institute
Diapositivas presentadas por Roberto L’hopital, Director General de México & Centroamérica Headway Digital, en el evento eRetail Day México 2017 el 16 de Mayo de 2017.
E-commerce Berlin Expo 2018 - Getting start with Business Intelligence, Incre...E-Commerce Berlin EXPO
Thanos Dimitriou Commercial Director Netsteps
Ioannis Karalis Founder and CEO Netsteps
Ioannis Karalis is the founder and CEO of Netsteps. The company was founded in 2013 and specializes in consultancy, implementation and marketing for e-commerce projects.
Before that, he studied Physics at the University of Athens and completed his first year of postgraduate studies at Athens Information Technology (A.I.T.). interrupted his studies and started working on IT projects in the web.
He has worked in the educational sector, teaching computer science and programming. Then he worked for Singular Logic PCS company on the implementation of projects for the banking sector.
"Lessons learned from hundreds of A/B tests" Discover how A/B testing can help you improve your website's conversion. The objective is to go through certain good practices which will enable businesses to avoid some of the pitfalls encountered when implementing A/B testing. They are born out of the experiences, both positive and negative, that our clients have had when carrying out their testing.
10+ Tactics to Increase Your B2B Leads from Search EnginesAndrew Choco
In this presentation, I discuss the 14 tactics on how to increase your leads from search engines. I cover tactics related to SEO, Content, PPC, and CRO.
Xpert has launched Growth Marketing Bootcamp for marketing professionals to accelerate their career. Visit to know more: https://www.xpert.chat/growth-marketing-bootcamp.php
How to Find the Customer Retention Secrets Hiding in Your DataJanessa Lantz
The fastest growing ecommerce companies excel at both customer acquisition and retention. In this event, we're going to dig deep into the latter, looking at how other ecommerce companies perform on common retention benchmarks and how to analyze your own data to build a churn-stopping retention strategy.
E-commerce Berlin Expo 2018 - Communicate to clients and generate demand with...E-Commerce Berlin EXPO
Andrea Monaci Marketing Director Cloud EMEA Hewlett Packard Enterprise
Communicating to clients on trending topics they care about, nurturing them from awareness to demand, can be achieved with a Collaborative Eco-system of Partners. We’ll share how an innovation tool for Digital Marketing developed into the world’s largest cloud aggregator, changed Co-Marketing model, and became a sales tool, at a fraction of cost.
Hyper-Personalized Conversions: The Key to a Wider Marketing FunnelSharpSpring
Here is SharpSpring CEO Rick Carlson's presentation from IZEAFest 2017. In this presentation, learn how marketing automation enables hyper-personalized conversations that widen your marketing funnel.
CMO Workbench helps retailers approach their marketing mix differently by uncovering consumer spend patterns and segmenting customers to re-direct marketing
effort and spend that can be quantified.
The winning B2B marketing team of the future - Shimon Ben Ayoun & Charles NixonB2B Marketing Forum
In the last 10 years B2B marketing has changed more than in the 50 years before
In the last 10 years B2B marketing has changed more than in the 50 years before. If we want to remain relevant as B2B marketing practitioners we need to improve and renew our skillset and mindset. How to address the skillset for the future? How to design a winning marketing department that is agile enough to deal with the rapidly changing buyer needs?
spotONvision and Cambridge Marketing College are presenting the set of skills we believe are essential for a successful 2020 vision.
WMF 2020 - PPC Principles of Investigation, la checklist vincente per analizz...Booster Box
What is an investigation? The process of answering to the question “Why?”. The approach: split the metric you want to analyze into the variables that explain it.
How AI & Statistical Analysis can be used to Radically Increase Ecommerce SaleseCommerce Expo Ireland
iRP Intelligent Commerce talks about "How AI & Statistical Analysis can be used to Radically Increase Ecommerce Sales" at eCommerce Expo Ireland 2016 on April 19th in Dublin, Ireland.
Matouš Ledvina na PPC Date #3. Používáte smartbidding? A pokud ano, používáte ho správně? Společně se můžeme podívat na to, jak vypadají automatizované kampaně podle standardu roku 2021 nebo třeba proč volná shoda není sprosté slovo.
A SlideShare highlighting how predictive customer journey analytics – also known as behavioural modelling – allows marketers to analyse previous behavioural patterns and more accurately predict what customers will do next
Get more from your marketing automation - Act-On & spotONvisionB2B Marketing Forum
Learn how to take your marketing automation to the next level: from basics to an advanced user. You’ll take away practical tools and strategies suitable for any marketing automation platform. This will help you prioritise your activities in your current work and help build your marketing automation in the future.
Webinar by Junaid Syed and Ankur Meshram who talked about Industry's best practices and gave insights about:
1. How to push Leads for Site visit
2. How to improve Booking Ratio
3. How to optimize Email marketing communication
What are the building blocks of retail customer experience? What needs to be in place to start selling more through better experiences? #customerexperience #sales
In this session, Oban Digital's Joe Doveton looks at how brands should be using CRO techniques for multichannel success and tells you how to utilise the business heroes and neutralise the data denying villains to drive cross platform ROI.
10+ Tactics to Increase Your B2B Leads from Search EnginesAndrew Choco
In this presentation, I discuss the 14 tactics on how to increase your leads from search engines. I cover tactics related to SEO, Content, PPC, and CRO.
Xpert has launched Growth Marketing Bootcamp for marketing professionals to accelerate their career. Visit to know more: https://www.xpert.chat/growth-marketing-bootcamp.php
How to Find the Customer Retention Secrets Hiding in Your DataJanessa Lantz
The fastest growing ecommerce companies excel at both customer acquisition and retention. In this event, we're going to dig deep into the latter, looking at how other ecommerce companies perform on common retention benchmarks and how to analyze your own data to build a churn-stopping retention strategy.
E-commerce Berlin Expo 2018 - Communicate to clients and generate demand with...E-Commerce Berlin EXPO
Andrea Monaci Marketing Director Cloud EMEA Hewlett Packard Enterprise
Communicating to clients on trending topics they care about, nurturing them from awareness to demand, can be achieved with a Collaborative Eco-system of Partners. We’ll share how an innovation tool for Digital Marketing developed into the world’s largest cloud aggregator, changed Co-Marketing model, and became a sales tool, at a fraction of cost.
Hyper-Personalized Conversions: The Key to a Wider Marketing FunnelSharpSpring
Here is SharpSpring CEO Rick Carlson's presentation from IZEAFest 2017. In this presentation, learn how marketing automation enables hyper-personalized conversations that widen your marketing funnel.
CMO Workbench helps retailers approach their marketing mix differently by uncovering consumer spend patterns and segmenting customers to re-direct marketing
effort and spend that can be quantified.
The winning B2B marketing team of the future - Shimon Ben Ayoun & Charles NixonB2B Marketing Forum
In the last 10 years B2B marketing has changed more than in the 50 years before
In the last 10 years B2B marketing has changed more than in the 50 years before. If we want to remain relevant as B2B marketing practitioners we need to improve and renew our skillset and mindset. How to address the skillset for the future? How to design a winning marketing department that is agile enough to deal with the rapidly changing buyer needs?
spotONvision and Cambridge Marketing College are presenting the set of skills we believe are essential for a successful 2020 vision.
WMF 2020 - PPC Principles of Investigation, la checklist vincente per analizz...Booster Box
What is an investigation? The process of answering to the question “Why?”. The approach: split the metric you want to analyze into the variables that explain it.
How AI & Statistical Analysis can be used to Radically Increase Ecommerce SaleseCommerce Expo Ireland
iRP Intelligent Commerce talks about "How AI & Statistical Analysis can be used to Radically Increase Ecommerce Sales" at eCommerce Expo Ireland 2016 on April 19th in Dublin, Ireland.
Matouš Ledvina na PPC Date #3. Používáte smartbidding? A pokud ano, používáte ho správně? Společně se můžeme podívat na to, jak vypadají automatizované kampaně podle standardu roku 2021 nebo třeba proč volná shoda není sprosté slovo.
A SlideShare highlighting how predictive customer journey analytics – also known as behavioural modelling – allows marketers to analyse previous behavioural patterns and more accurately predict what customers will do next
Get more from your marketing automation - Act-On & spotONvisionB2B Marketing Forum
Learn how to take your marketing automation to the next level: from basics to an advanced user. You’ll take away practical tools and strategies suitable for any marketing automation platform. This will help you prioritise your activities in your current work and help build your marketing automation in the future.
Webinar by Junaid Syed and Ankur Meshram who talked about Industry's best practices and gave insights about:
1. How to push Leads for Site visit
2. How to improve Booking Ratio
3. How to optimize Email marketing communication
What are the building blocks of retail customer experience? What needs to be in place to start selling more through better experiences? #customerexperience #sales
In this session, Oban Digital's Joe Doveton looks at how brands should be using CRO techniques for multichannel success and tells you how to utilise the business heroes and neutralise the data denying villains to drive cross platform ROI.
Epic Guide to Omnichannel Marketing and CommerceAlex Senn
Explore the unique and powerful world of omnichannel marketing and commerce. See how it impacts customer purchase journey, purchase frequency as well as lifetime value. Make the most out of your omnichannel marketing and commerce.
The urgency with which brands are adapting to omnichannel digital commerce reflects the fact that not only are they facing competition across the spectrum of brands large and small, their customers too are increasingly demanding a high standard of cross channel integration. Digital transformation is at the forefront of retailer's efforts in 2016, quite simply because it cannot be ignored.
Every year, the eTail team surveys its audience to learn about the tools and technologies they're implementing, the goals they're chasing, and the results they're seeing. Concentrating on small to medium business retailers with annual revenues below $100 million, this report analyzes how brands are seeing success with content-based marketing, omnichannel capabilities, and new marketing techniques.
How new mobile research techniques create better insightsSKIM
We were thrilled to share with you a good news: Our Unspoken™ story was nominated for the Paper of the Year Award at the Insight Show 2017 and that we presented it at the main stage with 200+ audience.
During our Unspoken™ presentation, we shared with you about how the “natural” mobile research techniques we developed can capture both rational – emotional drivers in decision-making and increase participants’ engagement.
Find out more https://goo.gl/5t4z7Q
Exploring The Omnichannel Commerce ExperienceNeedle
Are your competitors beating you in the Omni-channel race?
Many companies worry about creating "New and improved" customer experiences by expanding into channels they know nothing about. Not only can this become a huge money pit, but it can also distract you from the more important race: reaching your target customers.
Knowing that shoppers are increasingly engaging with more than one channel in their decision journey, it’s thus important to understand each step and activity along the way.
During the Quirk's Event in Brooklyn on March 22, we and Mars Petcare explained how to map customer journeys to optimize touch points and influence the interaction of channel behavior.
Find out more https://goo.gl/6EvRTg
Sample Report: Omnichannel Trend in Global B2C E-Commerce and General Retail ...yStats.com
Free Report Samples for our publication "Omnichannel Trend in Global B2C E-Commerce and General Retail 2015".
Find the full report available for purchase at: not available
Omnichannel Commerce & The Customer Experience - Featuring Don PeppersSAP Customer Experience
In this presentation content, Don is taking the topic of omnichannel commerce and customer experience right to the core of their essence. What should businesses and management pay attention to in order to successfully transform their business digitally? And what is a good customer experience really about? Access the content now.
Visit "The Future of Customer Engagement and Commerce" by SAP Hybris to get more valuable content around commerce, marketing, and customer engagement here: http://www.the-future-of-commerce.com/
InfoTrends' view on customer communications management trendsScriptura Engage
Customer Communications Management (CCM) is subject to changing market conditions driven by digitalization, the Internet, a rich choice of media types, and changing regulations. Under these market conditions, organizations are advised to take a closer look into their customer communications practices.
Nevertheless, in-depth research by InfoTrends revealed that most organizations struggle with getting CCM to work. This document discusses the challenges associated with this and presents a grow path for CCM to help organizations improve their customer communications, reduce the cost associated with these communications, and to deepen their customer relationships.
omnichnannel Innovations in de reisbranchevalantic NL
Hoe beheert u uw voorraad? U wilt voortkomen dat u in de ene winkel teveel voorraad heeft, terwijl u in een andere winkel, in uw webshop of in een online marktplaats zoals Bol.com te weinig heeft. En hoe zorgt u voor snelle bezorging? Henryk Fiedler besprak op Het Omnichannel Event 2016 met u de "Omnichannel State of the Nation", Omnichannel Retail Story en mogelijke oplossingen voor dit soort problemen.
The Retail Strategy and Planning Series is designed to provide retail executives with the tactical tips, insights, metrics and trend data needed to guide 2017 strategies. Tune in to learn how to use Omnichannel Commerce Data as a competitive differentiator: http://rtou.ch/2c5xzM1
Part of the Beyond CRM webinar series, this deck is a webinar to be delivered by John Heald, SAP Hybris, around the omnichannel customer journey and how to deliver service excellence. Agents today require context and real-time customer insight.
Go Beyond CRM -with SAP Hybris Service Solutions: http://www.hybris.com/en/service
Patterns for building resilient and scalable microservices platform on AWSBoyan Dimitrov
In this talk we explore Hailo's H2 platform under the hood taking a peek into the orchestration layer and introducing various patterns for building scalable and resilient microservices platform. We share insights about our architecture and how it evolved into a cloud agnostic self-managed system.
Dive into these Omnichannel Commerce Best Practices by Haran S, Head of Business, SEA, SAP Hybris.
In this presentation content, Haran shares some of the best practices from SAP Hybris customers as well as the strategy to get started in embarking an omnichannel journey for your business.
And visit "The Future of Customer Engagement and Commerce" by SAP Hybris to get more valuable content around commerce, marketing, and customer engagement here: http://www.the-future-of-commerce.com/
Omnichannel Customer Experience. Companies such as Amazon, Facebook, Google, Apple already know that the future of user experience is automated interface creation depending on customer needs.
Is that true possibility of successfully use best B2C eCommerce solutions for Automotive to gain more clients?
Observed changes in car sales model
Omnichannel model for automotive
The omnichannel sales model in the automotive branch refers clients to experience coherent and unified elements of engaging, sales and services processes regardless of channel or contact form with distributor or vender.
Adoption of B2C retail experienc
How to Drive Growth in a Multi-channel Retail BusinessVision33
Whatch our Omnichannel Technology webinar where Vision33 and retail industry experts explain how the right technology can drive profit for you as a growing multi-channel retailer.
The ETP Omni-channel POS software is integrated with an in-transaction CRM solution which creates a single view of the customer right from registration to billing to customer-specific promotions to loyalty management.
https://www.4shared.com/file/ifHs8Mp9ea/ETP-_OMNI_CHANNEL_POS_SOFTWARE.html
Omnichannel is at the heart of today's Retail Transformation. However, most retail CIOs still struggle to redesign their technology frameworks to serve today's multichannel connected customer and support a growing number of new ways to shop. Lack of an omnichannel strategy, rigid legacy systems not allowing to leverage the benefits of cloud and mobile technologies, non-single view of customers across channels or lack of inventory visibility across enterprise to support distributed order management capacity are only some of the key challenges retail CIOs are facing.
This webinar will be conducted by Ismael Ciordia, Chief Technology Officer at Openbravo, Salil Godika, Chief Strategy & Marketing Officer and Industry Group Head at Happiest Minds and introduced by Xavier Places, Product Marketing Director at Openbravo.
What Will You Learn?
- Key considerations when designing and rolling out new architecture that delivers omnichannel services.
- Which technologies to evaluate, including PIM, OMS, Cloud, m-POS or Big Data.
- How some leading customers in the Specialty Retail subsector are progressing on their omnichannel path with the help of Openbravo.
- A summary of the main conclusions of the Happiest Minds' report "The State of Omnichannel Retail in the US 2015" .
Just Billing POS software is the best point of sale solution for all retail shops and restaurant businesses, Billing Software provides one stop solution for retail billing, inventory tracking, accounting, invoice, customer loyalty management to single and multiple chain stores, supporting retail and restaurant businesses on mobile, desktop and cloud. Get free billing app today from effiasoft.com
Cloud-based EDI for Sage ERP. SPS Commerce, a leading provider of cloud-based supply chain solutions, has comprehensive integrations for all Sage ERP products - giving you the power to collaborate with high-volume trading partners, without sacrificing the customizability and ease of use that Sage ERP provides.
XVII Targi eHandlu - Szkła.com - Mateusz Matula - Smart vending jako nowy ele...ecommerce poland expo
Czy można stworzyć nowy efektywny kanał dotarcia do klientów i sprzedaży będący alternatywą dla sklepu online, czy budowania własnej sieci punktów sprzedaży? Czy istnieje trzecia droga pozwalająca pogodzić oczekiwania klienta i dążenia firmy do ograniczenia kosztów sprzedaży? Z pomocą przyszły nowe technologie i vending w odsłonie SMART. Przybliżenie rozwiązania, które zrewolucjonizowało sprzedaż i komunikację z klientem otwierając nowe możliwości dla strategii omnichannel.
XVII Targi eHandlu - Takaoto - Szymon Słowik - Opisy kategorii wspierające SE...ecommerce poland expo
W temacie tekstów tworzonych z myślą o SEO krąży wiele mitów, które skutkują powstawaniem nieużytecznych, zbyt obszernych opisów na stronach kategorii. Podczas prezentacji omówię sprawdzone taktyki planowania i tworzenia treści tekstowych, które wspierają pozycjonowanie, a jednocześnie nie zaburzają użyteczności. Poruszę kwestię analizy słów kluczowych uwzględniającej świeże podejście do preferencji algorytmu Google, a także samego planowania układu strony kategorii.
XVII Targi eHandlu - Beeffective - Tomasz Piotrowski, Anna Skóra - Zwiększ pr...ecommerce poland expo
Podczas gdy większość e-commerców przebija się na frazy produktowe w wyszukiwarce Google, system reklamowy Facebooka zyskuje nowe narzędzia do jeszcze lepszego wyszukiwania osób potencjalnie zainteresowanych daną kategorią produktów. Podczas prezentacji wskażemy efektywne metody docierania do nowego ruchu w social media. Przedstawimy, jakie formaty z całej gamy Facebooka i Instagrama wykorzystać, by skutecznie zaprojektować ścieżkę klienta, tak aby zainteresował się asortymentem w Twoim sklepie.
XVII Targi eHandlu - DS Smith - Marta Jędrzejczak - Jakim wyzwaniom musi spro...ecommerce poland expo
Opakowanie to wciąż niedoceniany aspekt prowadzenia sprzedaży internetowej. Przesyłki docierają bezpieczne, ale za to zużywają mnóstwo wypełniaczy, nie są dopasowane do zawartości, rzadko komunikują markę. O tych i innych aspektach UNBOXINGu, jak i BOXINGU porozmawiamy podczas prezentacji.
XVII Targi eHandlu - Promotraffic - Robert Stolarczyk - Jak zaplanować i uruc...ecommerce poland expo
Z prezentacji dowiesz się czym jest Google Market Finder, jak może w praktyce pomóc Ci zaplanować i uruchomić kampanie reklamowe skierowane na rynki zagraniczne. Dodatkowo poznasz checklistę eksportową dla swojego sklepu i dowiesz się jakie są preferencje zakupowe klientów z największych rynków ecommerce jak UK czy DE.
XVII Targi eHandlu - digitalk - Artur Jabłoński - Optymalizacja budżetu na po...ecommerce poland expo
W przypadku reklam na Facebooku mały zmiany przynoszą duże zwroty i decydują o powodzeniu kampanii. W swoim wystąpieniu przedstawię 5 najczęściej popełnianych błędów przy tworzeniu reklam na FB i opowiem, jak ich uniknąć.
XVII Targi eHandlu - Freshworks - Krish Ramachandran - When experience matter...ecommerce poland expo
The presentation will attempt to address some pertinent questions related to Customer Experience in the e-Commerce industry. What are the fundamental shifts today and how to adapt to these changes ? What does it take to create customers-for-life ? What does the future of Customer Engagement look like?
XVII Targi eHandlu - olzalogistic - Tomasz Ryłko - Czeski rynek e-commerceecommerce poland expo
Czechy - najszybciej rozwijający się rynek e-commerce w UE Czechy są obecnie najszybciej rozwijającym się rynkiem e-commerce w UE, a na jednego klienta przypada tam najwięcej sklepów internetowych. To idealny moment żebyś dotarł tam ze swoimi produktami i usługami. Jak to zrobić efektywnie? Jakie są zwyczaje konsumenckie naszych południowych sąsiadów? Czeski rynek e-commerce bez tajemnic tylko dla uczestników targów.
XVII Targi eHandlu - Gonito - Damian Wiszowaty - CROSS-BORDER PO POLSKU, czyl...ecommerce poland expo
"Zgadzać to się musi z grubsza, a nie co do sztuki" rzecze porzekadło najlepiej opisujące "polski" model przedsiębiorczości. Unikatowy wręcz model, który będąc ewenementem na skalę Europy, nie powinien mieć racji bytu na AMAZON. Ale ma i trzyma się świetnie. Na podstawie kilku case-study sprzedawców na AMAZON opowiem dlaczego geopolitycznie, ekonomicznie, produkcyjnie, technologicznie i logistycznie znajdujemy się w najjaśniejszym punkcie gospodarczo punkcie naszej historii.
XVII Targi eHandlu - KubotaStore - Joanna Kwiatkowska - Od Stadionu X-lecia d...ecommerce poland expo
Prezentacja ma na celu przedstawienie procesu przemodelowania modelu sprzedaży marki Kubota na przestrzeni lat - od tradycyjnego handlu "stacjonarnego" (głównie bazarowego) do e-commercu, opartego nie tylko na nowoczesnych technologiach (w tym: Vue.js-PWA), lecz również na wielu mniejszych i większych elementach, które składają się w jedną, spójną (ale i skomplikowaną) całość, m.in.: analityki internetowej, user experience, komunikacji marketingowej, kampanii online w kanałach takich jak Google, Facebook/Instagram, social media, influencer marketing. Uczestnicy zapoznają się z twardymi faktami technologicznymi i nowinkami produktowymi marki, a także usłyszą kilka anegdot o niezwykle ciekawych i kolorowych polsko-chińskich korzeniach marki Kubota. Zapraszamy do odbycia sentymentalnej podróży do szalonych kulturowo, społecznie i biznesowo lat 90., w których miliony Polaków pokochało ogólnodostępne, lekkie i wygodne klapki Kubota Rzep.
XVII Targi eHandlu - AtomStore - Łukasz Plutecki - Mobile commerce, czyli cze...ecommerce poland expo
Mobile coraz mocniej zacieśnia więzy z e-commerce - coraz więcej ruchu (70%) oraz sprzedaży (50%) pochodzi ze smartfonów. W kolejnych latach sklepy muszą myśleć już o oczekiwaniach klientów oraz technologiach. Porozmawiamy o tym, jakich wyszukiwarek, płatności (i poziomu bezpieczeństwa), procesu zakupowego i dostawie marzą mobilni klienci. Zbadamy również potencjał PWA, czyli kolejnego megatrendu, o którym dopiero zrobi się głośno (na czym polega, jak wdrożyć, jakie są z tego korzyści).
XVII Targi eHandlu - AMW - Maciej Macios - Copywriting jako pas startowy do p...ecommerce poland expo
W czasach kultury nadmiaru uwaga odbiorców to towar, który w sieci chcą zdobyć wszyscy. Jak to zrobić? Zamiast myśleć, że „jakoś”, trzeba postawić na jakość. Jakość treści. Nie tylko wizualnych, ale też pisanych. Odpowiednia komunikacja oraz spójny copywriting sprzedażowy to pas startowy do tego, żeby informacje o Tobie i Twoim produkcie zaczęły latać po internetach, a Ty - żebyś stał się zalatany od realizowania kolejnych zamówień.
XVII Targi eHandlu - Crehler - Piotr Kiljański, Mateusz Flasiński - Shopware ...ecommerce poland expo
Shopware to modułowy system do budowy sklepów internetowych stworzony przez programistów z Niemiec. Obecnie Shopware jest wiodącą platformą u naszych zachodnich sąsiadów. Od kilku miesięcy prowadzony jest największy polski projekt na platformie Shopware, a mianowicie sklep Strefa Tenisa – lider w swojej kategorii. W naszej prezentacji pokażemy jak możemy rozwijać polski sklep internetowy na platformie Shopware.
XVII Targi eHandlu - Thulium - Marek Bartnikowski - Obsługa klientów w oparci...ecommerce poland expo
Wiesz jakie problemy mają Twoi klienci? W jakich sprawach najczęściej się kontaktują? Masz dostęp do historii kontaktu każdego klienta? Podczas prelekcji zobaczysz jak dostęp do twardych danych zmienił obsługę klienta w jednym z największych e-commerce z branży obuwniczej.
XVII Targi eHandlu - Sare - Judyta Mojżesz-Zimonczyk - 11,5 błędu jakie na pe...ecommerce poland expo
Nie ma ludzi nieomylnych! Ta zasada dotyczy wszystkich, w tym managerów i założycieli sklepów e-commerce. Wielu błędów, które zarówno mniejsze jak i większe e-commerce popełniają na różnych etapach funkcjonowania sklepu, można uniknąć. Do tego potrzebna jest jednak świadomość, że nawet jeśli błędy są niedostrzegalne tu i teraz gołym okiem, to jeśli w porę nie zostanie wprowadzona profilaktyka przeciwdziałania, kiedyś boleśnie się uwidocznią. Naszą prezentacją chcemy zwrócić uwagę, na najczęstsze błędy, które niejednokrotnie hamują rozwój e-commerce, lub wręcz uniemożliwiają jego skuteczne, bieżące funkcjonowanie. Temat potraktowany został kompleksowo i ukazuje wrażliwe punkty e-sklepów, zarówno w zakresie wdrożenia sklepu, wyboru odpowiedniej platformy, jak i strategii komunikacji, marketingu a także automatyzacji działań, bez której nowoczesny e-commerce nie może dziś funkcjonować.
XVII Targi eHandlu - Przelewy24 - Katarzyna Sikorska - Jak digitalizacja usłu...ecommerce poland expo
W 2009 roku najpopularniejszą formą zapłaty za prąd w Polsce była gotówka na poczcie (40%), a przelewy na konto bankowe obsługiwało jedynie 19,8% płacących za taki typ usług. Trzy lata wcześniej, w 2006 r., aż 82% Polaków płaciło za energię gotówką. Dziś obraz polskich płatności wygląda zupełnie inaczej. Zapraszamy do podróży w czasie - przypomnimy jak rynek płatności wyglądał kiedyś, zobaczymy jak wygląda teraz i spojrzymy w niedaleką przyszłość, aby przygotować się na to, co przyniesie jutro.
XVII Targi eHandlu - Aiton Caldwell - Jaroslaw Luczkiewicz - Prosty sposób na...ecommerce poland expo
Telefon to nadal skuteczne narzędzie sprzedaży lub jej wsparcia: jego brak lub słaba ekspozycja oznacza, że firma odcina się od dużego segmentu klientów, którzy oczekują takiej formy kontaktu. Nawet niewielka firma może tanio i skutecznie zwiększyć sprzedaż dzięki rozwojowi obsługi telefonicznej wspartej technologią Call Tracking - tzw. “Google Analytics dla telefonu” - w harmonii z pozostałymi narzędziami wsparcia e-commerce i komunikacji z klientami
Zwiększ sprzedaż, przyspiesz decyzje zakupowe klientów i zmniejsz ilość zwrotów. Wykorzystaj technologię Rozszerzonej Rzeczywistości w e-commerce. Twarde dane i skuteczne narzędzia! Merytoryczna wartość prezentacji gwarantowana - na MARKETING MIX Bartosz Kotlarski występował wśród takich prelegentów, jak Paweł Tkaczyk i Karol Froń. Uczestników tego wydarzenia zaskoczył wprowadzając na salę Spidermana - oczywiście w Rozszerzonej Rzeczywistości. Sprawdź, co pojawi się podczas Targów E-handlu!
XVII Targi eHandlu - Brand Active - Zofia Komada - Shopify - rozwijaj swój eC...ecommerce poland expo
Zastanawiasz się w jaki sposób rozwijać sprzedaż nie tylko w Polsce, ale także poza granicami? Nie chcesz opierać biznesu wyłącznie na marketplace’ach? Ta prelekcja jest dla Ciebie! Zofia Komada z agencji eCommerce Brand Active omówi najważniejsze kwestie związane z Shopify. Co stoi za sukcesem platformy, która zasila ponad 800000 sklepów online? Kiedy warto w nią inwestować (a kiedy lepiej nie) i jak wygląda skalowanie biznesu z jej pomocą? Poznaj praktyczne i inspirujące case studies!
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
First Things First: Building and Effective Marketing Strategy
Too many companies (and marketers) jump straight into activation planning without formalizing a marketing strategy. It may seem tedious, but analyzing the mindset of your targeted audiences and identifying the messaging points most likely to resonate with them is time well spent. That process is also a great opportunity for marketers to collaborate with sales leaders and account managers on a galvanized go-to-market approach. I’ll walk you through the methods and tools we use with our clients to ensure campaign success.
Key Takeaways:
-Recognize the critical role of strategy in marketing
-Learn our approach for building an actionable, effective marketing strategy
-Receive templates and guides for developing a marketing strategy
Everyone knows the power of stories, but when asked to come up with them, we struggle. Either we second guess ourselves as to the story's relevance, or we just come up blank and can't think of any. Unlocking Everyday Narratives: The Power of Storytelling in Marketing will teach you how to recognize stories in the moment and to recall forgotten moments that your audience needs to hear.
Key Takeaways:
Understand Why Personal Stories Connect Better
How To Remember Forgotten Stories
How To Use Customer Experiences As Stories For Your Brand
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
Is AI-Generated Content the Future of Content Creation?Cut-the-SaaS
Discover the transformative power of AI in content creation with our presentation, "Is AI-Generated Content the Future of Content Creation?" by Puran Parsani, CEO & Editor of Cut-The-SaaS. Learn how AI-generated content is revolutionizing marketing, publishing, education, healthcare, and finance by offering unprecedented efficiency, creativity, and scalability.
Understanding
AI-Generated Content:
AI-generated content includes text, images, videos, and audio produced by AI without direct human involvement. This technology leverages large datasets to create contextually relevant and coherent material, streamlining content production.
Key Benefits:
Content Creation: Rapidly generate high-quality content for blogs, articles, and social media.
Brainstorming: AI simulates conversations to inspire creative ideas.
Research Assistance: Efficiently summarize and research information.
Market Insights:
The content marketing industry is projected to grow to $17.6 billion by 2032, with AI-generated content expected to dominate over 55% of the market.
Case Study: CNET’s AI Content Controversy:
CNET’s use of AI for news articles led to public scrutiny due to factual inaccuracies, highlighting the need for transparency and human oversight.
Benefits Across Industries:
Marketing: Personalize content at scale and optimize engagement with predictive analytics.
Publishing: Automate content creation for faster publication cycles.
Education: Efficiently generate educational materials.
Healthcare: Create accurate content for patients and professionals.
Finance: Produce timely financial content for decision-making.
Challenges and Ethical Considerations:
Transparency: Disclose AI use to maintain trust.
Bias: Address potential AI biases with diverse datasets.
SEO: Ensure AI content meets SEO standards.
Quality: Maintain high standards to prevent misinformation.
Conclusion:
AI-generated content offers significant benefits in efficiency, personalization, and scalability. However, ethical considerations and quality assurance are crucial for responsible use. Explore the future of content creation with us and see how AI is transforming various industries.
Connect with Us:
Follow Cut-The-SaaS on LinkedIn, Instagram, YouTube, Twitter, and Medium. Visit cut-the-saas.com for more insights and resources.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
Short video marketing has sweeped the nation and is the fastest way to build an online brand on social media in 2024. In this session you will learn:- What is short video marketing- Which platforms work best for your business- Content strategies that are on brand for your business- How to sell organically without paying for ads.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
The Secret to Engaging Modern Consumers: Journey Mapping and Personalization
In today's digital landscape, understanding the customer's journey and delivering personalized experiences are paramount. This masterclass delves into the art of consumer journey mapping, a powerful technique that visualizes the entire customer experience across touchpoints. Attendees will learn how to create detailed journey maps, identify pain points, and uncover opportunities for optimization. The presentation also explores personalization strategies that leverage data and technology to tailor content, products, and experiences to individual customers. From real-time personalization to predictive analytics, attendees will gain insights into cutting-edge approaches that drive engagement and loyalty.
Key Takeaways:
Current consumer landscape; Steps to mapping an effective consumer journey; Understanding the value of personalization; Integrating mapping and personalization for success; Brands that are getting It right!; Best Practices; Future Trends
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
3. About Divante
• eBusiness Software House
• Operating since 2008
• Over 150 people at our office in
Wrocław, Poland
• Office in Rotterdam,
Netherlands
• Clients from Europe and the US
• Within your reach: 1.5h flight
from London, Berlin, Oslo,
Amsterdam, Paris
• SCRUM methodology ensuring high
quality and flexible approach to the
business requirements
• Case studies: divante.co/portfolio
6. Omnichannel Gap in e-Commerce
Customer
- 71% expect on-line stock information
- 50% expect Click&Collect feature
- 13% won’t visit offline store without
checking product availability
- 59% shipping costs affect the decision to
abandon the purchase
Retailer
- only 32% stores offer basic c&c and
stock information
- only 6% don’t have integration
problems between channels
- shipping and returns can be solved
using offline stores
Customer Desires Vs. Retailer Capabilities: Minding The OmniChannel Commerce Gap, Forrester
7. Omnichannel Gap in e-Commerce
Customer
- 69% expect full catalog information in
offline
- Save the Sale – 45% consumers are OK
with ordering online when a product is not
available in the shop (and if the shipment
is free)
- 1s of page load time lowers CR by 7%
Retailer
- only 32% retailers have such
possibilities
- only 32% retailers can save the sale
- only 15% organizations can guarantee
the expected performance
Customer Desires Vs. Retailer Capabilities: Minding The OmniChannel Commerce Gap, Forrester
8. Our know how
100 000 000 EUR in sales
CC, E-SHOP, C&C, RWD,
MOBILE
Loyalty program growth
E-SHOP, MOBILE,
LOYALTY
+46% conversion growth
C&C, E-SHOP, MOBILE,
CATALOGS
TOP3 in Germany, SMYK
Group
C&C, E-SHOP, LOYALTY
TOP3 in Holland
C&C, E-SHOP, POS
>2mln UU / mc
C&C, E-SHOP, MOBILE
9. Success factors
- 70% successful e-Commerce clients have
created an e-Commerce strategy at first,
- You’ll need a dedicated Omnichannel
manager
- Board engagement is key to success
because you need:
- coherent pricing, returns, shipment
strategy for all channels,
- all offline stores have to be engaged and
support Omnichannel,
- a lot of trainings and coaching for all
divisions.
- Omnichannel transforms the whole
company – it cannot be implemented only in
new channels,
- Be prepared that executing Omnichannel
strategy properly may take time. Good
news: some quick wins are available.
9
Projektowanie
Portalu Wiedzy
oraz
eCommerce
Uruchomienie
Portalu Wiedzy
eCommerc
e:
Przypadki
użycia
Projekty
funkcjonal
ne i
graficzne
Promocja: Portal WIedzy
Stworzenie i uruchomienie sklepu w wersji 0.8 Uruchomienie sklepu w wersji 1.0
SLA (Grupa Uderzeniowa) oraz rozwój aplikacji
Sklepu
SLA (Grupa Uderzeniowa) oraz rozwój aplikacji Portalu Wiedzy
Strategia
marketingowa
Wstępna promocja Portalu
Wiedzy
Tworzenie contentu dla Sklepu i Portalu Wiedzy
Wdrożenie systemu CRM
SLA (Grupa Uderzeniowa)
SLA (Grupa Uderzeniowa) oraz rozwój aplikacji CRM
Zapewnienie
integracji
Klie
nt
SEO
Promocja: Sklep internetowy
Projektowanie PIM i
CRM
Wdrożenie systemu PIM
HOSTING
Marzec
2015
Kwieci
eń
2015
Maj
2015
Czerwi
ec
2015
Lipiec
2015
Sierpie
ń 2015
Wrzesi
eń
2015
Paździe
rnik
2015
Listopa
d 2015
Grudzi
eń
2015
Stycze
ń 2016
Luty
2016
Marzec
2016
11. Where to start?
Quick wins in Omnichannel:
- Click & Collect / Reserve & Collect / Click & Collect from store stock
- Omnichannel consistency – marketing /product information & offer; stocks
- Cross-channel customer database – ROPO support; call center support
12. First step – central database
Way to Omnichannel almost never starts from no-channels.
Integration of existing and new channels is key to success.
There should be one central customer database – CRM.
Order Management System – CRM or eCommerce, POS integration
CRM Tools
Operational Data sourcesAnalytical – Big Data
CRM
SMS/E-mail CALL CENTRE POS WWW
Reports
Prediction models
Reco engine
Operator deck
Customer account
CRM management
Operational CRM
E-commerce
Other integrations…
13. Second step – consistent offer
All channels must have synchronized and channel-optimized information about products and stocks.
ERP features rarely satisfied marketing and customer needs.
PIM is a must
ERP
PIM
E-Shop
Mobile
Catalogs
New SKUs
Vendor 1
Vendor 2
Raw Product Data
Edit
ReviewPublish
14. Third step – integration
Most successful retailers we have cooperated with use high-throughput ESB to maintain real-time communication.
Adoption of legacy software (POS, ERP …) can be difficult.
Online
store
B2B
platform
ERP / WMS PIM CRM
Online
store
B2B
platform
ERP / WMS PIM CRM
Mobile appMobile app
? ?