Unicommerce provides an omnichannel solution that allows leading brands to manage inventory, orders, and fulfillment across online and offline sales channels through a centralized platform. The solution provides real-time inventory visibility, enables endless aisle functionality to fulfill online orders from store inventory, and integrates with multiple marketplaces and point-of-sale systems. Unicommerce omnichannel solutions are currently being used by brands to manage inventory and orders across more than 1,500 retail stores.

1. An Introduction To
Operating System for
E-Commerce in Middle East,
India and Southeast Asia

2. Unicommerce
is India’s leading
SaaS platform
helping brands &
retailers seamlessly
sell & fulfill across
online/offline
channels
400 Mn+ Transactions
US$ 5 Bn+ GMV processed
annually*
15,000+ Clients
Retailers, E-Commerce
Companies, Brands, SMEs
4+ Years average
customer tenure; 90%+ retention
Catering to 18-20% of
E-Commerce in India (Dropship)
International Presence
Middle East, SEA & SA
About Unicommerce | Simplifying E-Commerce Selling
*Annual run rate
15+ Implementations in
Dubai, KSA and Kuwait

3. We are the preferred platform for Warehouse & Order Management
Top Order, Inventory and
Warehouse Management
Software | 2020, 2021
APAC Magic Quadrant & Critical
Capabilities for Warehouse
Management Systems | 2020
Best Value & Customer Choice
Software | 2019
Finalist | Technology
Solutions Provider Of the
Year | 2021
Best Warehouse
Management Technology Solution
Provider | 2021
Trending & Expert Choice Software
| 2019
Best E-commerce Supply
Chain Technology Solution
Provider | 2019
Most Promising Warehouse
Management Technology Solution
Provider | 2017

4. Our Clients
…and many more

5. Third-party Marketplaces
Unicommerce is a Comprehensive eFulfillment Technology Solution Provider
Accounting /
ERP Systems
Helps retailers and brands
scale online presence without
disrupting current business
Warehouses Retail Store Network
Logistics Providers Own E-com Platform
Sales Channels
(Online + Offline)
Supply Chain
Network
Suppliers
Robust Reporting
Business Efficiencies
Cost Savings
Sales Growth

6. Brands can utilize our end to end solution suite to enable e-commerce
management
Unicommerce Multi Channel Order Management Solution
Order Source
(Omni and Non-Omni demand channels*)
Brand Fulfillment Centres
Our Solutions are described further in detail
Unicommerce Omnichannel Solution
Brand Stores
Unicommerce WMS Solution
*Any demand channel can be custom integrated, If not supported
…and many more

7. Unicommerce solutions are geared towards growing the E-Commerce
business
✔ Manage online and offline business
operations
✔ Advanced features like Handheld,
FEFO/FIFO picking, cycle count etc.
supported
2. Warehouse Management
System
3. Omnichannel Solution
✔ Publish inventory of offline
stores on marketplaces to
maximize sales
✔ Route online orders to desired
offline store for fulfillment
4. Marketplace Seller
Management Platform
✔ Rule based order allocation
across multiple sellers to
ensure seamless customer
experience
✔ Aggregate inventory view of
multiple sellers for increased
demand
All the operations can be seamlessly
managed through a mobile app
1. Multichannel Order
Management System (incl. ERP
integration)
✔ Process orders (generate invoice,
shipping label, manifest) across
80+ marketplaces
✔ Seamlessly integrate online
operations with leading ERPs

8. Multichannel Order Management (incl. ERP
Integration)
1

9. 1
Multichannel Solutions Are Being Used to Streamline Sales across 80+
Marketplaces & Carts, Offline Retail Stores and ERP & POS systems
Multi-channel Order Processing
80+ Marketplaces &
Carts!
Multi-channel Inventory Management
ERP Integration
Single source of integrated technology to cater to all the business challenges without increasing manpower
We are a Preferred Multi Channel Solution in India and
Middle East with 15,000+ sellers having used our system

10. 1
Multi-Channel Order Processing Across 80+Marketplaces Helps
Save Costs and Reduce Errors
80+ Marketplaces & Carts!
…and many more
Print Bulk Invoices
- Auto Tax Calculations
- Invoice Series
- Bulk Invoicing
Print Shipment Label
- Label in Marketplace or Courier
Format
- Auto AWB Number
- Real Time Shipment Tracking
Generate Manifest
- Manifest in Courier Format
- Email Manifest Copy to
Marketplaces
- Attaching Signed Copy of
Manifest

11. 1
Multi-Channel Inventory Sync Helps Generate More Sales for
Online Sellers
60 pcs.
30 pcs. 20 pcs. 10 pcs.
60 pcs.
60 pcs. 60 pcs. 60 pcs.
Before Uniware Implementation After Uniware Implementation
More Visibility. More Orders. Increased Revenue

12. 1
ERP Integration Allows Brands to Seamlessly Capture Information
of Online Business into Any Leading ERP System
Marketplaces/ Brand Store
Client’s ERP
Inventory
Orders
…and many more
…and many more
80+ Marketplaces & Carts!
Unicommerce ERP Integration Solution
✔ Pushing of inventory from ERP to any of the leading online
marketplaces
✔ Seamless view of marketplace orders in the ERP/Accounting
software used by the brand
✔ Ability to process online orders from a single Unicommerce
Panel
✔ Allows the flexibility of centralizing the inventory across the
website, online and offline operations

13. Lifestyle brand known for its apparel, home & general merchandize
with bold designs and vibrant colours. The company sells products in
100+ categories from 50 stores, a self-operated web store & many
marketplaces
OMS Case Study : Leading lifestyle brand scaled its multi-channel e-commerce
operations without disrupting its current ERP
About The Client: Problem Statement:
The company was focusing on driving rapid growth but struggled with
sub-optimal productivity in its warehouses and issues with ERP that
lacked flexibility to support e-commerce channels
Seamless
Integration w/
Oracle
Multichannel
Order Mgmnt.
Multichannel
Inventory Mgmnt.
Smart & Fast
Order Fulfillment
Solutions Provided
Impact
● Enabled seamless integration with their
current ERP
● Boost in sales from direct integration
with more than 5 marketplaces
● Improvement in on-time delivery rate
through faster dispatch achieved by 30+
shipping integrations
● Complete removal of manual data
entry / processing in the warehouse

14. Unicommerce helped Oryvo simplify E-commerce selling across Amazon.ae
& Noon to achieve higher productivity & profitability in business
“With Unicommerce we have been seamlessly handling our products
on Amazon.ae and Noon and have achieved maximum exposure
across platforms. The solutions provided by Unicommerce have
enabled us to service our customers with highly advanced
management of inventory, order and fulfillment.
We would recommend Unicommerce for all sellers who want to
leverage the best possible supply chain solutions for their
eCommerce businesses."
Emilia,
Managing Partner
Click here to know more about the Oryvo’s success with Unicommerce

15. Warehouse Management System
2

16. Our Warehouse Management System allows management of management of
end-to-end processes and has been deployed at 6,000+ warehouses
2
1. Inbound Operations
- Vendor and Purchase Order Management
- Goods Receipt Note (GRN) management
- Putaway management
2. Inventory Management
- Shelf/ Zone wise inventory
- FIFO, FEFO and Batch Management supported
- Cycle count supported
- Auto stock replenishment
- Multiple facilities/ warehouses
3. Outbound Operations
- Complete order lifecycle management
- Picklist management
- Gatepass for dispatching goods to own stores or
vendors
4. Returns Management
- Automated returns sync from marketplaces
- Returns reconciliation
- Return to Origin and Return to Vendor both are
supported
All the operations can be seamlessly managed
through a mobile app

17. One of the leading footwear brand with production of ~3mn pairs
monthly & $100 Mn in annual revenues. The brand is sold though 500+
distributors & 50,000+ retail outlets. The company also sells online
WMS Case Study: Leading footwear manufacturer w/ 500+ distributors and 50,000+
retail outlets reboots supply chain with Unicommerce
About The Client: Problem Statement:
The client struggled with a complex system they used to serve the large
distribution network. They needed a simplified system to align
warehouse activities across multiple locations
Warehouse
Management
Centralized
Inventory
Centralized
Order Fulfilment
Full Deployment
in 20 Days
Solutions Provided Impact
● 35% higher product flow managed with
same manpower
● Complete visibility of national distribution
network, including remote facilities
● Efficiencies in business planning with SKU-
wise visibility of inventory across
zones, cities, etc.
● 50% reduction in losses due to ease in
reconciliation of returns

18. “Prior to using Unicommerce as our technology partner, we
struggled with the management of our warehouse operations right
from handling inventory across multiple marketplaces to keeping
track of operations and fulfillment.
But once we onboarded Unicommerce, we could implement our
operations in a fully automated manner and we were able to not only
get onboard on both Amazon.ae and FBA but our business saw
tremendous growth and enhancement in terms of productivity and
profitability.”
Vineet Chadha
Co-Founder
Our advanced WMS solutions enabled Dubai based YZ Buyer to enhance
their E-commerce business operations achieve 2X Growth in Sales
Click here to know more about the YZ Buyer’s success with Unicommerce

19. Omnichannel Solution
3

20. Unicommerce Omni-Channel Solutions are being used by Leading Brands to
Manage 1500+ Stores
3
Seamless &
integrative retail
providing multi-
channel shopping
experience to
customers
Mobile
In-Store
Online
1. Inventory Management
• Centralized inventory across online
and offline channels
• Optimum inventory allocation to get
higher ROI
• Efficient inventory turnover
• Reduction in working capital
3. Endless Aisle
• Lowered unexpected costs
• Improving sales volume
• Higher margin on every order
• Easy tracking of inventory and orders from
cross-channel
• Centralized Omni commerce platforms
ensure smooth functioning of business
operations
2. Order Management / Routing
• Strong Allocation engine rules for routing
order to nearest store (location, inventory
etc.)
• Quick and easy prints of labels, invoices
and manifest
• Manage online and offline orders
• Reduced processing time and
comprehensive Returns Management
4. Integration with Marketplaces
and Point of Sale (POS)
• Multiple omnichannel marketplaces
supported
• Multiple PoS systems supported
• Plug and play integration
• Seamless information exchange for
orders and inventory

21. Our Omni Channel Retail System allows management of end-to-end
processes and gives customer seamless experience across all touchpoints
3
Omni Channel Solution
Mobile App Website Marketplaces Point of Sale In-Store Kiosk
Ship/Pick-up
from Store
Ship from
Warehouse
Endless Aisle
Order Offline
Return Online
Order Online
Return Offline
Centralized inventory
management across
online & offline
Routing of online
orders to nearest
Offline store
Store to Store
Transfer
Billing of Offline
Orders
Seamless integration with
POS & ERP Systems
Use Cases Handled

22. 3 Example Use Case | Delivery from Store/Warehouse Workflow
Customer visits the
brand’s website
Enters pincode
and provides a
delivery address for
shipping
The order is
captured by OMS
OMS routes the order to the
nearest store/other store in
cluster/DC
Orders appears on the
store builder interface for the
retailer. Invoice,
shipping label & manifest
are generated
Notification is sent to
the logistic partner for
the last mile delivery or self
delivery
Gets the package
ready for the
customer delivery
*This can reduce the logisticscost by at least 20-30%

23. 3
Comprehensive omnichannel implementation achieved through integrations
with marketplaces, logistics partners & Point of Sale/ERP systems
80+ Marketplaces &
Carts
50+ Logistics Partners
10+ ERP and Point of
Sale Systems
Easy customizations possible through open API architecture, allowing fast integrations with existing/ in
house platforms & minimum disruption to existing ways of working

24. Omnichannel Case Study: Leading fashion brand helped its customers experience a
seamless shopping experience across all touchpoints
About The Client: Problem Statement:
Given the brand’s vast product selection, holding full inventories at each location
was just not an option. To provide outstanding customer experiences with fast order
fulfilment, the brand needed accurate, continually updated information, and the
ability to leverage merchandise from any location-immediately.
Impact
● Complete automation of services
across Online & Offline sales channels
eliminating constant email interactions,
human errors & data redundancy
● Engaging and easy to browse 25+ retail
stores & 5 warehouses
● Brand increased its stock capacity up to
4 Lakh items from 1.5 Lakh items
● Achieved 30% increased delivery
efficiency with 80k+ dispatches per
month and 23% reduced logistics cost
Seamless 100+ Integrations
(Marketplaces, Carts, logistics providers,
POS & ERP Systems)
Robust Order Allocation Centralized Inventory Mgmt.
Unified online & physical
stores to deal with order
returns effectively
The well-renowned shopping destination has a collection of 150+ brands with 90+
international brands along with retail outlets in over 25 locations in the country now.
But as the brand grew to acquire more and more customers,
their vision for service also expanded and they aimed at making a mark in the online
arena as well.
Solutions Provided

25. Iconic Fashion (Tommy Hilfiger, GANT, GAP, Crocs etc.) achieved huge success
post onboarding Unicommerce as their Omnichannel partner!
“We had big ambitions in our omnichannel journey, and I am glad
that we have found a reliable and a long term partner in
Unicommerce to help fulfill our omnichannel aspirations.
We have been able to achieve end to end automation across
marketplaces, our own website as well as our point of sale over 20+
stores, resulting in very limited manual efforts and the easy to use
Unicommerce interface has also helped in smoother onboarding of
the store staff.”
Apporv Sen
Chief Brand Officer
Click here to know more about the Iconic Fashion
(Tommy Hilfiger, GANT, GAP, Crocs etc.) success with Unicommerce
(Tommy Hilfiger, GANT, GAP, Crocs etc.)

26. Marketplace Seller Management Platform
4

27. 4 Marketplaces use our Seller Management Platform to manage vendors across
their platform
Customer
Brands (Vendors)
Order placed by
the customer
Order received
Order routed to brand basis
Pincode, Priority, Seller SKU,
etc.
Order received
In dropship panel, brands will do
pick, pack and ship
Shipping can be of 2 types
(1) Brand Shipping
(2) Marketplace Shipping
Order information
received
Shipping information
sent to end customer
along with tracking
details
Product received 1
2
3
4
5
6
7
8
Marketplace
Any website platform can be seamlessly converted into a marketplace with
1000+ brands processing direct customer orders

28. 4
Unicommerce Seller Management Solution is being used by Large
Marketplaces to Manage Multiple Vendors
Scale
We are able to support large
volumes without any glitches
Why us?
15,000+ Vendors
Easy to adopt by vendors, making
it a solution of choice
4+ Years
Average life time of PO/ dropship panel
customers; No churn recorded so far
Key Functionalities Provided
● Order routing to “right” vendor panel
● Order processing by vendor (including order status sync)
● Inventory management across all vendors
● Comprehensive returns management
● Role based access (for Admin and individual vendor)
Example clients using Purchase Order/ Dropship Solution
…and many more

29. One of India’s largest fashion marketplace brand which is ranked
among the top 10 e-commerce companies in India. One stop shop for
customer’s lifestyle and fashion needs, the marketplace has now scaled
up over 500 top brands, and offers widest range of products and brands
on its portal
Seller Management Case Study: Leading Indian Fashion Marketplace built its
largest product assortment with 500+ brands without disrupting existing ERP systems by
implementing solution by Unicommerce
About The Client: Problem Statement:
With the growing seller base client was facing challenges in managing
multiple vendors at the same time. There were difficulties in managing
communication regarding stock & order processing, SLAs, Handling
returns & cancellations. Data visibility and transparency was another
challenge for internal Ops.
Advanced Vendor Panel
Automated Order
Processing & Centralised
Inventory
Seamless PO
Management & ERP
Integration
Comprehensive
Returns & Cancellations
Management
Solutions Provided Impact
● More than 2L orders per day seamlessly
managed
● Ease of communication with more than
2300+ Vendors via single panel
● Efficiencies in business planning with SKU-
wise visibility of inventory across zones,
cities, etc.
● Lower manpower cost and automated
business operations

30. Our Seller Management Solution helped Myntra scale up its
E-Commerce operations across 2300+ vendors!
“Unicommerce has been instrumental in helping us run our
business with our brand and vendors. Many of our vendors
manage inventory and fulfilment on Uniware. From the early
marketplace days, Unicommerce has been able to setup
integration quickly and allow for emerging use cases
as Myntra evolved”
Jeyandran Venugopal
Chief Product & Technology Officer, Flipkart
Visit Unicommerce website1 to know more about the Myntra and its success with
Unicommerce’s Vendor Panel implementation for India’s largest Fashion marketplace
1) https://bit.ly/3CXe19q

31. 20% - 30%
Increased Sales Growth
30% Lower
Manpower Cost
25% Reduced
Inventory Cost
20% Reduced
E-Commerce Returns
Our Solutions have demonstrated High Return on Investment across multiple
customers

32. Thank you
Simplifying E-commerce Selling Through Technology
contactus@unicommerce.com https://www.unicommerce.com/
Have Any Queries , Contact Us Here !!
Corporate Office: UAE: KSA: Singapore:
Landmark House, Plot Number 65,
2nd Floor, Sector 44, Gurgaon,
122003, India
Equinox International, 206
Bank Street Building Khaleed
Bin Waleed Road, Dubai.
Building 3557, Al Jamiah Street,
Al Malaz, Riyadh - 12642
Saudi Arabia
20 Kallang Avenue, Pico
Creative Centre, Lobby A, #5-
00, 339411
+91 828 7790 222 +971 504599540 +966 566989737 +65 62220056