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I´m always looking for ways to help our clients to turn Customer Experiences into direct sales. In the end it does not make sense to invest in CX if it does not bring revenues. To do that, I´m an entrepreneur, founder and omnichannel customer experience professional at @feedbacklyapp. Read more at www.feedbackly.com I´ve been also told to be a notorious keynote speaker from entrepreneurial stories to day to day human communications. At most I enjoy coaching golf, sailing and smoothies. When I´m not able to find any wind or customers, my time goes writing and building wooden surfboards. Everything yo...