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Introduction to psychology
101 for campaigners
Alex Chesterfield – at ECF Europe 2019
Plan for this
session
WHY do we do what we do?
• Understanding behaviour
• Changing behaviour
HOW do we know this?
• Challenges with self-
report methods to
understand behaviour
• Basics of experiments
1 2
Why do people do what they do?
Understanding and changing behavior
System 1
Automatic
Fast
Logical
Deliberative
Slow
System 2
Emotional
Kahneman, D. (2011). Thinking, Fast and Slow. New York: Farrar, Straus and Giroux.
Two systems
Freedom fighter or terrorist? Guard or interrogator?
Video
How do we err?
Preferences
Present bias
Reference dependence
and loss aversion
Regret and other
emotions
Beliefs
Overconfidence
Over-extrapolation
Projection bias
Decision
making
Framing, salience and
limited attention
Mental accounting
and narrow framing
Inappropriate rules of
thumb
Persuasion and social
influence
Erta, K., Hunt, S., Iscenko, Z. & Brambley, W. (2013). Applying behavioural economics at the Financial Conduct Authority. FCA Occasional Paper 1.
How do we err?
Preferences
Present bias
Reference dependence
and loss aversion
Regret and other
emotions
Beliefs
Overconfidence
Over-extrapolation
Projection bias
Decision
making
Framing, salience and
limited attention
Mental accounting
and narrow framing
Inappropriate rules of
thumb
Persuasion and social
influence
Erta, K., Hunt, S., Iscenko, Z. & Brambley, W. (2013). Applying behavioural economics at the Financial Conduct Authority. FCA Occasional Paper 1.
11
Was Ghandi older than 90 when he
died?
How old was Ghandi when he died?
12
Was Ghandi younger than 65 when
he died?
How old was Ghandi when he died?
They said: 58
The real answer is: 78
Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185, 1124–1130.
How do we err?
Preferences
Present bias
Reference dependence and
loss aversion
Regret and other emotions
Beliefs
Overconfidence
Over-extrapolation
Projection bias
Decision
making
Framing, salience and
limited attention
Mental accounting and
narrow framing
Inappropriate rules of
thumb
Persuasion and social
influence
Erta, K., Hunt, S., Iscenko, Z. & Brambley, W. (2013). Applying behavioural economics at the Financial Conduct Authority. FCA Occasional Paper 1.
A.Do you think the US should let communist
newspaper reporters from other countries
come here and send back to their papers the
news as they see it?
• YES = 36%
B. Do you think a communist country like
Russia should let American newspaper
reporters come in and send back to America
the news as they see it?
• YES = 66%
A. Do you think the US should let
communist newspaper reporters from
other countries come here and send
back to their papers the news as they
see it?
• YES = 90%
B.Do you think a communist country
like Russia should let American
newspaper reporters come in and send
back to America the news as they see
it?
• YES = 73%
1 2
”No man is an island, entire of itself; every
man is piece of the continent, a part of the
main." John Donne
"The tendency to conformity in our society is
so strong that reasonably intelligent and well-
meaning young people are willing to call
white black. This is a matter of concern."
Solomon Asch, 1951
In-out groups
Intergroup bias – 3 theories why
Economic perspective
Groups develop prejudices about
one another and discriminate when
they compete for material
resources
Predicts prejudice + discrimination
should increase under difficult
economic conditions
Motivational perspective
Social identity theory – a person’s
self-concept and self-esteem derive
not only from personal identity and
accomplishments, but from the
status and accomplishments from
the various groups we belong.
In-group favouritism – boosting the
group’s status benefits us.
Cognitive perspective
Stereotyping inevitable from the
cognitive perspective because we
automatically categorize nearly
everything (helps us to simplify the
world).
It’s cognitively efficient, but can
lead to inaccurate and unfair
judgements and biased processing
The Robbers Cave experiment…
Why do people do what they do?
Understanding and changing behavior
Behavioural
lever
Penalties &
incentives
Education &
Information
A third lever: behavioural science
“People generally see
what they look for and
hear what they listen for."
Harper Lee
Seeing is believing
Homeostasis –
maintaining stability
A consistent sense of
self
Social dimension
Energy saving shortcuts
How do we know this?
Brief introduction to experimental methods
Even well-designed, well-intentioned
ideas can fail.
It’s hard to predict this in advance.
Always experiment.

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Introduction to behavioural psychology - Alex Chesterfield

  • 1. Introduction to psychology 101 for campaigners Alex Chesterfield – at ECF Europe 2019
  • 2. Plan for this session WHY do we do what we do? • Understanding behaviour • Changing behaviour HOW do we know this? • Challenges with self- report methods to understand behaviour • Basics of experiments 1 2
  • 3. Why do people do what they do? Understanding and changing behavior
  • 4.
  • 5. System 1 Automatic Fast Logical Deliberative Slow System 2 Emotional Kahneman, D. (2011). Thinking, Fast and Slow. New York: Farrar, Straus and Giroux. Two systems
  • 6.
  • 7. Freedom fighter or terrorist? Guard or interrogator?
  • 9. How do we err? Preferences Present bias Reference dependence and loss aversion Regret and other emotions Beliefs Overconfidence Over-extrapolation Projection bias Decision making Framing, salience and limited attention Mental accounting and narrow framing Inappropriate rules of thumb Persuasion and social influence Erta, K., Hunt, S., Iscenko, Z. & Brambley, W. (2013). Applying behavioural economics at the Financial Conduct Authority. FCA Occasional Paper 1.
  • 10. How do we err? Preferences Present bias Reference dependence and loss aversion Regret and other emotions Beliefs Overconfidence Over-extrapolation Projection bias Decision making Framing, salience and limited attention Mental accounting and narrow framing Inappropriate rules of thumb Persuasion and social influence Erta, K., Hunt, S., Iscenko, Z. & Brambley, W. (2013). Applying behavioural economics at the Financial Conduct Authority. FCA Occasional Paper 1.
  • 11. 11 Was Ghandi older than 90 when he died? How old was Ghandi when he died?
  • 12. 12 Was Ghandi younger than 65 when he died? How old was Ghandi when he died? They said: 58 The real answer is: 78 Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science, 185, 1124–1130.
  • 13. How do we err? Preferences Present bias Reference dependence and loss aversion Regret and other emotions Beliefs Overconfidence Over-extrapolation Projection bias Decision making Framing, salience and limited attention Mental accounting and narrow framing Inappropriate rules of thumb Persuasion and social influence Erta, K., Hunt, S., Iscenko, Z. & Brambley, W. (2013). Applying behavioural economics at the Financial Conduct Authority. FCA Occasional Paper 1.
  • 14. A.Do you think the US should let communist newspaper reporters from other countries come here and send back to their papers the news as they see it? • YES = 36% B. Do you think a communist country like Russia should let American newspaper reporters come in and send back to America the news as they see it? • YES = 66% A. Do you think the US should let communist newspaper reporters from other countries come here and send back to their papers the news as they see it? • YES = 90% B.Do you think a communist country like Russia should let American newspaper reporters come in and send back to America the news as they see it? • YES = 73% 1 2
  • 15.
  • 16. ”No man is an island, entire of itself; every man is piece of the continent, a part of the main." John Donne
  • 17.
  • 18. "The tendency to conformity in our society is so strong that reasonably intelligent and well- meaning young people are willing to call white black. This is a matter of concern." Solomon Asch, 1951
  • 20. Intergroup bias – 3 theories why Economic perspective Groups develop prejudices about one another and discriminate when they compete for material resources Predicts prejudice + discrimination should increase under difficult economic conditions Motivational perspective Social identity theory – a person’s self-concept and self-esteem derive not only from personal identity and accomplishments, but from the status and accomplishments from the various groups we belong. In-group favouritism – boosting the group’s status benefits us. Cognitive perspective Stereotyping inevitable from the cognitive perspective because we automatically categorize nearly everything (helps us to simplify the world). It’s cognitively efficient, but can lead to inaccurate and unfair judgements and biased processing
  • 21. The Robbers Cave experiment…
  • 22.
  • 23. Why do people do what they do? Understanding and changing behavior
  • 24.
  • 26.
  • 27. “People generally see what they look for and hear what they listen for." Harper Lee
  • 28. Seeing is believing Homeostasis – maintaining stability A consistent sense of self Social dimension Energy saving shortcuts
  • 29. How do we know this? Brief introduction to experimental methods
  • 30.
  • 31.
  • 32. Even well-designed, well-intentioned ideas can fail. It’s hard to predict this in advance. Always experiment.