This document discusses organization behavior and its objectives. Organization behavior is defined as the study and application of knowledge about how people act individually and in groups within an organization. The main objectives of organization behavior are to understand human interactions in an organization, influence them to achieve business goals, and understand how an organization affects employee thoughts and actions. Organization behavior helps organizations understand employees, develop effective teams, resolve conflicts, improve productivity and customer service, and address challenges like managing diversity, globalization, and work-life balance.

1. by: Dr. Nitin Sharma

2. Organization Behavior
Organization: Organization is a collection of people
who work together and co-ordinate their actions to
achieve individual and organization goals.
by: Dr. Nitin Sharma

3. Behaviour: Behaviour may be defined as the way
how people act as individual and as groups.
by: Dr. Nitin Sharma

4. Organization Behaviour
• Organization behavior is the study and application
of knowledge about how people act in an
organization as individuals and as a groups.
• Organization behavior provide ways to understand
human behavior, it explains as to how a human
being will behave in any particular situation?
by: Dr. Nitin Sharma

5. • “Organization behaviour can be defined as the
understanding, prediction and management of
human behaviour in organizations”
-LUTHANSby: Dr. Nitin Sharma

6. Objectives
• The main objective of Organizational Behavior is to
understand the human interactions in an
organization, find what is driving it and influence it
for getting better results for attaining business
goals.
by: Dr. Nitin Sharma

7. • The organizations in which people work have an
effect on their thoughts, feelings, and actions.
These thoughts, feelings, and actions, in turn, affect
the organization itself.
by: Dr. Nitin Sharma

8. • Major Objectives
➢Know the level of Job Satisfaction.
• organizational rewards and punishments.
• Job satisfaction, in turn, can foster higher
productivity and reduced turnover
by: Dr. Nitin Sharma

9. ➢Finding the Right People
A ship with all sails and no anchors would flounder,
one with all anchors and no sails would not get
anywhere.
Organizational behavior can be helpful for finding the
right mix of talents and working styles required for
achievement of the task at hand.
by: Dr. Nitin Sharma

10. Conflict Resolution
by: Dr. Nitin Sharma

11. Higher Productivity
by: Dr. Nitin Sharma

12. Organizational Culture
• As organizations grow larger, it may become difficult
to keep a sense of common purpose and unity of
direction.
by: Dr. Nitin Sharma

13. Develop a Good Team
• It is essential that all members of the team work in
coordination and are motivated to work together to
achieve the best results.
by: Dr. Nitin Sharma

14. • Importance of Organization Behaviour
It is very important to study organizational behavior
because it provided an understanding of why people
behave as they do in organization. OB helps us to
study the complex nature of human beings in
organization by identifying causes and effects of
behavior.
by: Dr. Nitin Sharma

15. • 1. OB helps in understanding organization and
employees in a better way:
• When we can understand organization and
employees, it helps to develop firendly relationship
between oranization and employees creating a
proper working environment in an organization.
• Studying OB helps to apply different strategies to
control the critical behaviour which harms the
organization.
by: Dr. Nitin Sharma

16. • Employee motivation
• OB helps to understand basis of motivation and
different ways to motivate employees properly.
by: Dr. Nitin Sharma

17. • OB helps in predicting and controlling human
behaviour.
• OB helps in effective utilization of Human
Resources.
• Knowledge of OB helps managers to manage people
effectively in the organization.
by: Dr. Nitin Sharma

18. • It is one of the most important reason for studying
OB. Knowledge of OB is very important for the
management students who are going to have a
career as a successful manager. If OB studied
properly then it helps to bring organiazational
effectiveness.
by: Dr. Nitin Sharma

19. • Emerging Challenges
➢ Improving People’s Skills
Technological changes, structural changes,
environmental changes are accelerated at a faster
rate in the business field.
by: Dr. Nitin Sharma

20. • Improving Quality and Productivity
❑Quality is the extent to which the customers or
users believe the product or service surpasses their
needs and expectations.
❑For example, a customer who purchases an
automobile has a certain expectation, one of which
is that the automobile engine will start when it is
turned on.
by: Dr. Nitin Sharma

21. • Managing Workforce Diversity
by: Dr. Nitin Sharma

22. Responding to Globalization
• Today’s business is mostly market driven; wherever
the demands exist irrespective of distance,
locations, climatic Conditions, the business
operations are expanded to gain their market share
and to remain in the top rank etc. Business
operations are no longer restricted to a particular
locality or region.
by: Dr. Nitin Sharma

23. TQM
by: Dr. Nitin Sharma

24. Improving Customer Service
by: Dr. Nitin Sharma

25. Helping Employees Balance Work-Life
Conflicts
by: Dr. Nitin Sharma

26. Improving Ethical Behavior
by: Dr. Nitin Sharma