This presentation was given at the Digital Workplace conference 2016 in Auckland New Zealand. It outlines my digital analytics maturity model. This model was developed from the intranet analytics report I authored in July 2016. It is the synthesis of my interviews with digital workplace and intranet professionals and work done by Avinash Kaushik on how to add value to analytics.
This presentation also looks at intranet analytics tools researched for the analytics report and where they sit within my analytics maturity framework.
The digital workplace encompasses a broad range of applications and mode of communication. Here are 6 broad points on the trends surrounding the digital workplace.
Presented at Interaction Intranet conference. London September 2015.
Sam Marshall ClearBox Consulting.
Digital Workplaces should be driven by an employee-centred view. Here I present a manifesto for what typical matters to them, arguing that the technology to serve these needs over time will evolve, but the needs themselves are more enduring.
The Digital Workplace - Building a more productive digital work environment s...Oscar Berg
It's time to take employee productivity and digital working seriously. The Digital Workplace is an approach that helps you build a more productive digital work environment - service by service.
The Digital Workplace Maturity Model – Going Beyond the Intranet
What does it take to move from a traditional intranet to something that supports all aspects of a digital workplace?
* How do the dimensions of community, collaboration, communication, services and structure interrelate?
How should your organization’s strategy dictate the profile of your digital workplace?
What can we learn from similar systems about how intranets can evolve?
Sam Marshall, Director, ClearBox Consulting Ltd.
From IntraTEam Event Copenhagen 2011 #iec11
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
The digital workplace encompasses a broad range of applications and mode of communication. Here are 6 broad points on the trends surrounding the digital workplace.
Presented at Interaction Intranet conference. London September 2015.
Sam Marshall ClearBox Consulting.
Digital Workplaces should be driven by an employee-centred view. Here I present a manifesto for what typical matters to them, arguing that the technology to serve these needs over time will evolve, but the needs themselves are more enduring.
The Digital Workplace - Building a more productive digital work environment s...Oscar Berg
It's time to take employee productivity and digital working seriously. The Digital Workplace is an approach that helps you build a more productive digital work environment - service by service.
The Digital Workplace Maturity Model – Going Beyond the Intranet
What does it take to move from a traditional intranet to something that supports all aspects of a digital workplace?
* How do the dimensions of community, collaboration, communication, services and structure interrelate?
How should your organization’s strategy dictate the profile of your digital workplace?
What can we learn from similar systems about how intranets can evolve?
Sam Marshall, Director, ClearBox Consulting Ltd.
From IntraTEam Event Copenhagen 2011 #iec11
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
Digital workplace, the core of the small digital businessColin Matsyk
Digital workplace has become a hot topic within transformational discussions among CIOs, but is this concept only for bigger organizations? Absolutely not! Small businesses are benefiting from SharePoint and Office 365 to have a cost-effective way to deliver a digital workplace that fosters communication, sharing, process optimization and information management. This session will discuss how small organizations can harness the potential of a digital workplace powered by Office 365 and you will see the journey a local multi-discipline healthcare provider took to utilize Office 365 for their digital workplace.
From Intranets to the Digital Workplace - how far have we really come so far?Stephan Schillerwein
Short presentation at the Worldwide Intranet Challenge Event in Zurich (30.09.2013) talking about some of the reasons why the progress in regard to the Digital Workplace is still very small in most organisation
Design thinking provides a powerful toolbox for delivering a digital workplace that is frictionless and productive for the whole workforce. (Presentation by James Robertson at Congres Intranet 2016, in Utrecht, the Netherlands)
Digital employee experience: heart of the digital workplace (Denmark, Feb 2018)James Robertson
DENMARK, FEB 2018: Digital employee experience (#DEX) puts the employee at the center of efforts to make the business work better, and to deliver great customer service. (Presentation by James Robertson at IntraTeam Event, Copenhagen, February 2018)
How Focus on Digital Employee Experience (DEX) Improves Digital Workplace Ado...Christiaan Lustig
What is most important when implementing and optimising an intranet or digital workplace? How do you make sure, as a project group, intranet manager or owner, that you’re doing the right things… and doing things right? How do you get all stakeholders in your organisation on the same page? And which practical guidelines are there to improve content, adoption, and business processes?
I talked about how a shared focus on the digital employee experience (DEX) helps Comms, IT, HR, business teams, and potential partners to create a strategy and roadmap for the digital workplace. About how you then shape it in such a way that colleagues can work and collaborate more efficiently and effectively, and spend their time and attention with customers, citizens, tenants, students, guests, and so on. With better service and happier employees as results.
The model that I use, combines multiple perspectives on digital employee experience, and encompasses various ‘tracks’ for a DEX approach. These include UX, content, technology, adoption, and governance. For each of these tracks, Christiaan shares practical examples from Dutch and Belgian (international) organisations, and advise that you can get started with right away.
Intranet Strategy workshop Sam Marshall ClearBox Intrateam 2011Sam Marshall
Intranet Strategy Workshop: Shaping the Future of Your Intranet
* What does an effective intranet strategy look like?
* Responding to business needs and demonstrating value
* Responding to employee needs and conflicting demands
* The difference between strategy and governance
* Executing and sustaining strategies – when theory and practice collide
Sam Marshall, Director, ClearBox Consulting Ltd.
Material from Intranet Strategy workshop given at Intrateam Event 2011, Copenhagen.
The digital workplace is not a dream destination but a reality. Connecting up your people and technology - on a single, intuitive collaboration platform brings benefits which can be felt right across the entire organisation. But reaching that nirvana isn’t an on-off switch; it’s a journey.
And the next step on our hero’s journey towards that digital workplace is to get walking.
In Part 1, you saw our hero making plans. They stopped thinking of “digital” as an end in itself but as part of the overall vision. The vision of the digital workplace as a dynamic organisation where people, process and technology work together to help organisations join up to face clients, to react to market conditions quickly and to stay a step ahead of the competition. Organisations that have a clear vision (one that starts at the top!) will have a greater chance of success. Our hero had a call to action - a compelling event - to kick start their journey and draw out the map of today and the destination of tomorrow. Then, armed with goals and plans our hero set out to find their allies.
The second in a three-part series
In this episode - Part 2 - our hero starts travelling forward, with a spring in his step and a song in his heart. (Or at least a mandate and budget.)
Travelling at our hero’s side, are guides. Guides can help you navigate the pitfalls - they've been there before. Finally, we conclude with the all important launch - with our hero at mission control making sure that all is successful. All ready for Part 3, where you’ll see how real business value comes not just from technology, but its adoption and the integration into business processes.
Taking your organisation on a successful journey to a digital workplace requires change - are you ready!
Let’s join our hero as he looks around for helpful guides on his digital road.
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
In this presentation I will take you through:
• The characteristics of the Modern Workplace
• What employees are looking for when using digital tools
• Four trends that is shaping the future of collaboration
• (Hopefully) A few new perspectives on new ways of working
In Part 1 of our Hero’s Journey, you learned how today’s organisations are preparing for the digital future...by choosing technologies, mapping change, and getting their teams ready. In Part 2, you rode shotgun as our hero hit the road - forging alliances and partnerships with interested parties along the way.
Now it’s time for the third act.
As with the conclusion of any great story, ours concludes with our hero reaching his goals and returning home - changed. Not to continue his or her old life...but to start a new one.
Because, the journey to the digital workplace isn’t a voyage of geography, it’s a voyage of transformation and adoption. And it’s a journey that has more in common with the Greek myths than your daily commute.
Your digital transformation is a narrative of big ideas, strategic planning, and decisive actions that will bring real change. And just as the classical stories gave rise to new organising principles - collaboration across cultures, shared stakes in a joint enterprise, democratic decision making - the improvements of digital transformation are more than incremental. They’re a paradigm shift.
To learn how it’s done, let’s embark on the last leg of our hero’s journey… and learn not just the way digital technology transforms our workplaces and drives user adoption, but how we can make the best of those transformations and maximise on this adoption.
Taking the fastest journey to the digital workplace (Sydney version)James Robertson
Closing keynote presented by James Robertson at Intranets2016, Sydney, June 2016. Shares the Digital Workplace Radar, and explores how it can be for team planning.
Technology Lab June 2020 - Where to begin in your digital transformation jour...Digital Workplace Group
Digital workplace strategy. Presentation by Workgrid during the DWG Technology Lab of June 17, 2020.
Brought to you by the DWG Technology & Research Institute.
Keynote given at the Digital Workplace Conferences held in Auckland, New Zealand (May 2017) and Sydney, Australia (August 2017). In this presentation, I share 4 ingredients required for lasting organizational change, and make the case for identifying change agents or "champions" within the digital workplace to implement real change.
Digital Workplace in the Connected Organization - Enterprise 2.0Jane McConnell
Scorecards and maturity by industry of digital workplaces from 314 organizations worldwide. Early Adopters versus the Majority. Leading trends: customer focus, working out loud, humanizing the enterprise, new organizational design, the future workplace.
Learning analytics gaining good actionable insightMartin Hawksey
Presented as part of the University of Sussex's TEL Seminar Series
There is greater awareness of the use of data to make improvements in the world around us including learning and teaching. From improvements in business processes to recommendations to what to buy on Amazon all are driven by data. Data by itself does not make a better learner experience and only analytics, the process of making an actionable insight, can help identify gains. As an emerging area 'Learning Analytics' is abound with new opportunities but at the same time these opportunities also raise new ethical and operational concerns. In this presentation we introduce some basic learning analytics concepts, identifying tools and workflows staff may wish to consider. As part of this we also consider the dangers of analytics identifying areas which may lead to learner demotivation or misconception and the questions we should all be asking ourselves to make sure we are always gaining *good* actionable insight.
http://www.sussex.ac.uk/tel/workshops/seminar/martin-hawksey
The average workday has become disjointed. While workers enjoy the “freedom” that comes from being able to do their jobs without being chained to their desks, it is not without its obstacles. There is certainly no shortage of mobile apps for employees, yet each app only does one thing well, and it is becoming clear that work information is spread out between too many apps. As employees rely more on mobile access, the elusive single-screen, unified mobile experience could be the answer to enterprise information discovery woes. The presentation discusses ways to overcome the information overload challenge using contextual capabilities now provided by mobile devices, a consolidated user experience, and activity streams.
Digital workplace, the core of the small digital businessColin Matsyk
Digital workplace has become a hot topic within transformational discussions among CIOs, but is this concept only for bigger organizations? Absolutely not! Small businesses are benefiting from SharePoint and Office 365 to have a cost-effective way to deliver a digital workplace that fosters communication, sharing, process optimization and information management. This session will discuss how small organizations can harness the potential of a digital workplace powered by Office 365 and you will see the journey a local multi-discipline healthcare provider took to utilize Office 365 for their digital workplace.
From Intranets to the Digital Workplace - how far have we really come so far?Stephan Schillerwein
Short presentation at the Worldwide Intranet Challenge Event in Zurich (30.09.2013) talking about some of the reasons why the progress in regard to the Digital Workplace is still very small in most organisation
Design thinking provides a powerful toolbox for delivering a digital workplace that is frictionless and productive for the whole workforce. (Presentation by James Robertson at Congres Intranet 2016, in Utrecht, the Netherlands)
Digital employee experience: heart of the digital workplace (Denmark, Feb 2018)James Robertson
DENMARK, FEB 2018: Digital employee experience (#DEX) puts the employee at the center of efforts to make the business work better, and to deliver great customer service. (Presentation by James Robertson at IntraTeam Event, Copenhagen, February 2018)
How Focus on Digital Employee Experience (DEX) Improves Digital Workplace Ado...Christiaan Lustig
What is most important when implementing and optimising an intranet or digital workplace? How do you make sure, as a project group, intranet manager or owner, that you’re doing the right things… and doing things right? How do you get all stakeholders in your organisation on the same page? And which practical guidelines are there to improve content, adoption, and business processes?
I talked about how a shared focus on the digital employee experience (DEX) helps Comms, IT, HR, business teams, and potential partners to create a strategy and roadmap for the digital workplace. About how you then shape it in such a way that colleagues can work and collaborate more efficiently and effectively, and spend their time and attention with customers, citizens, tenants, students, guests, and so on. With better service and happier employees as results.
The model that I use, combines multiple perspectives on digital employee experience, and encompasses various ‘tracks’ for a DEX approach. These include UX, content, technology, adoption, and governance. For each of these tracks, Christiaan shares practical examples from Dutch and Belgian (international) organisations, and advise that you can get started with right away.
Intranet Strategy workshop Sam Marshall ClearBox Intrateam 2011Sam Marshall
Intranet Strategy Workshop: Shaping the Future of Your Intranet
* What does an effective intranet strategy look like?
* Responding to business needs and demonstrating value
* Responding to employee needs and conflicting demands
* The difference between strategy and governance
* Executing and sustaining strategies – when theory and practice collide
Sam Marshall, Director, ClearBox Consulting Ltd.
Material from Intranet Strategy workshop given at Intrateam Event 2011, Copenhagen.
The digital workplace is not a dream destination but a reality. Connecting up your people and technology - on a single, intuitive collaboration platform brings benefits which can be felt right across the entire organisation. But reaching that nirvana isn’t an on-off switch; it’s a journey.
And the next step on our hero’s journey towards that digital workplace is to get walking.
In Part 1, you saw our hero making plans. They stopped thinking of “digital” as an end in itself but as part of the overall vision. The vision of the digital workplace as a dynamic organisation where people, process and technology work together to help organisations join up to face clients, to react to market conditions quickly and to stay a step ahead of the competition. Organisations that have a clear vision (one that starts at the top!) will have a greater chance of success. Our hero had a call to action - a compelling event - to kick start their journey and draw out the map of today and the destination of tomorrow. Then, armed with goals and plans our hero set out to find their allies.
The second in a three-part series
In this episode - Part 2 - our hero starts travelling forward, with a spring in his step and a song in his heart. (Or at least a mandate and budget.)
Travelling at our hero’s side, are guides. Guides can help you navigate the pitfalls - they've been there before. Finally, we conclude with the all important launch - with our hero at mission control making sure that all is successful. All ready for Part 3, where you’ll see how real business value comes not just from technology, but its adoption and the integration into business processes.
Taking your organisation on a successful journey to a digital workplace requires change - are you ready!
Let’s join our hero as he looks around for helpful guides on his digital road.
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
In this presentation I will take you through:
• The characteristics of the Modern Workplace
• What employees are looking for when using digital tools
• Four trends that is shaping the future of collaboration
• (Hopefully) A few new perspectives on new ways of working
In Part 1 of our Hero’s Journey, you learned how today’s organisations are preparing for the digital future...by choosing technologies, mapping change, and getting their teams ready. In Part 2, you rode shotgun as our hero hit the road - forging alliances and partnerships with interested parties along the way.
Now it’s time for the third act.
As with the conclusion of any great story, ours concludes with our hero reaching his goals and returning home - changed. Not to continue his or her old life...but to start a new one.
Because, the journey to the digital workplace isn’t a voyage of geography, it’s a voyage of transformation and adoption. And it’s a journey that has more in common with the Greek myths than your daily commute.
Your digital transformation is a narrative of big ideas, strategic planning, and decisive actions that will bring real change. And just as the classical stories gave rise to new organising principles - collaboration across cultures, shared stakes in a joint enterprise, democratic decision making - the improvements of digital transformation are more than incremental. They’re a paradigm shift.
To learn how it’s done, let’s embark on the last leg of our hero’s journey… and learn not just the way digital technology transforms our workplaces and drives user adoption, but how we can make the best of those transformations and maximise on this adoption.
Taking the fastest journey to the digital workplace (Sydney version)James Robertson
Closing keynote presented by James Robertson at Intranets2016, Sydney, June 2016. Shares the Digital Workplace Radar, and explores how it can be for team planning.
Technology Lab June 2020 - Where to begin in your digital transformation jour...Digital Workplace Group
Digital workplace strategy. Presentation by Workgrid during the DWG Technology Lab of June 17, 2020.
Brought to you by the DWG Technology & Research Institute.
Keynote given at the Digital Workplace Conferences held in Auckland, New Zealand (May 2017) and Sydney, Australia (August 2017). In this presentation, I share 4 ingredients required for lasting organizational change, and make the case for identifying change agents or "champions" within the digital workplace to implement real change.
Digital Workplace in the Connected Organization - Enterprise 2.0Jane McConnell
Scorecards and maturity by industry of digital workplaces from 314 organizations worldwide. Early Adopters versus the Majority. Leading trends: customer focus, working out loud, humanizing the enterprise, new organizational design, the future workplace.
Learning analytics gaining good actionable insightMartin Hawksey
Presented as part of the University of Sussex's TEL Seminar Series
There is greater awareness of the use of data to make improvements in the world around us including learning and teaching. From improvements in business processes to recommendations to what to buy on Amazon all are driven by data. Data by itself does not make a better learner experience and only analytics, the process of making an actionable insight, can help identify gains. As an emerging area 'Learning Analytics' is abound with new opportunities but at the same time these opportunities also raise new ethical and operational concerns. In this presentation we introduce some basic learning analytics concepts, identifying tools and workflows staff may wish to consider. As part of this we also consider the dangers of analytics identifying areas which may lead to learner demotivation or misconception and the questions we should all be asking ourselves to make sure we are always gaining *good* actionable insight.
http://www.sussex.ac.uk/tel/workshops/seminar/martin-hawksey
The average workday has become disjointed. While workers enjoy the “freedom” that comes from being able to do their jobs without being chained to their desks, it is not without its obstacles. There is certainly no shortage of mobile apps for employees, yet each app only does one thing well, and it is becoming clear that work information is spread out between too many apps. As employees rely more on mobile access, the elusive single-screen, unified mobile experience could be the answer to enterprise information discovery woes. The presentation discusses ways to overcome the information overload challenge using contextual capabilities now provided by mobile devices, a consolidated user experience, and activity streams.
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
In this presentation - from Nordic Intranet Summit, November 2014 - I have looked at some common themes that I see across both the Nordic region and in the Intranet/Digital Workplace community as a whole.
Will there be Hoverboards? Not very likely... While innovations like these are exciting and fun, the real trends are what we see when we look at innovative solutions and innovative vendors.
The question is: Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
De informatie die verzameld, opgeslagen, beheerd en gedeeld wordt met collaboration en social media applicaties zoals SharePoint en Yammer kan waardevolle inzichten opleveren voor managers. Zo kunnen zij inzicht krijgen in het gebruik en beheer van applicaties, of de standaarden gebruikt worden en/of welke thema’s leven onder medewerkers. Deze informatie kan gebruikt worden voor het nemen van slimme beslissingen die zorgen voor meer efficiëntie, kostenreductie, medewerkerstevredenheid en de naleving van wet en regelgeving.
5 Reasons Your Wellbeing Program Will FailJessica Evans
Corporate wellness is often perceived as a 'nice to have' initiative. And rightfully so. Without the right program, 'wellness' will continue to loiter at the bottom of the executive and HR priority list. We're here to change that.
Social network analysis: uncovering the secrets of information flow for our i...Mia Horrigan
Social network analysis: uncovering the secrets of information flow for our information architecture.
ozia09
Mia presents a case study in which she explores the use of Social Network Analysis (SNA) to model her users’ network and map the relationships between people, groups, organisations and information. She will explore how understanding the degrees of centrality and closeness in the network can uncover the flows of knowledge between users to create a deeper understanding reflected in Personas.
Agile Personas are "skinny" and are fleshed out as you uncover more information during the project.
Dr Sean shares corporate wellness trend in the world and in China, challenges and opportunities companies are facing to make their wellness initiative successful, and how to measure return on investment.
Dr Sean is the Deputy General Manager at AWB China. He is also a Registered Surgeon and Registered Safety Engineer of China, also a Food Safety Manager of US. He has 15 years of medical working experience with multidisciplinary environment – Surgery and GP, Health/Medical Management, Health promotion/Protection and safety management experience in industry companies. He is experienced in working effectively for management, coordination, team leading, with excellent skills in problem solving, critical thinking, and communication. He has built professional relationship with employer and clients like International SOS, Conoco, Philips, Chevron, Global Doctor etc.
Architecture for India's Smart Cities projectPrayukth K V
India is working towards having 100 smart cities in the near future. The thrust is on leveraging smart solutions and strategies that enable cities to use technology, information and data to improve infrastructure, deliver better civic amenities, services and governance to citizens. This Smart Cities Architecture can serve as primer for this effort.
Material & Information Flow Mapping
Free Webinar
June 22, 2009
In this webinar we taught about material and information flow mapping as it was taught to Michael E. Parker while working with lean experts in Japan, using the original lean technique! Learn how to grasp the current condition of your workplace and how to incorporate lean metrics to improve your processes.
OECD Workshop: Measuring Business Impacts on People’s Well-being, Young Lee a...StatsCommunications
OECD Workshop: Measuring Business Impacts on People’s Well-being, 23-24 February 2017, Paris, France, More information at: http://www.oecd.org/statistics/oecd-workshop-on-measuring-business-impacts-on-peoples-well-being.htm
How and Why: Embedded Analytics Interfaces For Your SaaS ProductAggregage
Sam and Jessica faced a problem that many product managers face: their customers wanted better analytics and reporting, but analytics wasn’t the core function of the SaaS product Sam and Jessica manage. To make things tougher, they needed something flexible, scalable and capable of serving different user types.
Modern Product Data Workflows: How and Why: Embedded Analytics Interfaces For...Hannah Flynn
Sam and Jessica faced a problem that many product managers face: their customers wanted better analytics and reporting, but analytics wasn’t the core function of the SaaS product Sam and Jessica manage. To make things tougher, they needed something flexible, scalable and capable of serving different user types.
Webinar: Business Intelligence From The Inside OutCorSourceTechPDX
There are a lot of terms thrown around in the world of business intelligence and analytics. Presented as a webinar, this deck is an introduction to the terminology and power of business intelligence to transform companies.
Feature Prioritization Techniques for an Agile PMs by Microsoft PMProduct School
Main takeaways:
-PMs don't need a lot of data points to prioritize the features for the upcoming sprint. They just need to identify the relevant one's.
-PMs should be skilled to strike the balance between agility in making decisions and accuracy of perceived outcomes
-PMs should be able to prioritize the feature requests with minimum data points available and optimum techniques
You started out with the best of intentions. Then things started to go wrong.
You wanted to deploy an intranet solution to improve communication and collaboration. You had dreams of engaged employees easily sharing and managing their content. But then things started to go wrong. If your intranet is failing, it's likely that your intentions were sound, but your expectations were unrealistic.
In this webinar Daniel Cohen-Dumani, founder and CEO of Portal Solutions and OneWindow Workplace, tells us about the 7 Signs Your Intranet is Failing (...And How to Fix It).
We discussed:
- The seven signs of a failing intranet
- Using the right tool(s) for your organization's needs
- Governance planning
- Setting goals and measuring ROI
- The overwhelming importance of having a plan
Advanced Project Data Analytics for Improved Project DeliveryMark Constable
Data Analytics is already beginning to impact how projects are delivered. We can now automate minute taking and capturing actions, we can use Flow to progress chase, Power BI reduces the burden of reporting.
But we are just scratching the surface. It won’t be long before we can leverage the rich dataset of experience to predict what risks are likely to occur, understand which WBS elements will be susceptible to variance, deduce what the optimum resource profile looks like, define a schedule by leveraging data from those projects that have gone before.
The role of a project professional is about to change dramatically. In this webinar we will explore the challenges and opportunities, and how we should respond. It’s a call-to-action for the community to mobilise, help to reshape project delivery and understand the implications for you and your organisation.
Presenter Martin Paver is a Chartered Project Professional, APM Fellow and Chartered Engineer. In December 2017 he established the London Project Data Analytics meetup which has quickly spread across the UK and expanded to 3000+ members. Martin has major project experience including leading a $billion projects with a team of 220 and a multi-billion PMO with a team of 50. He has a detailed grasp of project management and combines this with a broad understanding of recent developments in the field of data science. He is on a mission to ensure that the project management profession readies itself for a transformed future.
Learning outcomes:
- Understand the implications of advanced data analytics on project delivery
- Understand the scope of which functions it is likely to impact
- Help you to develop a strategy for how you engage with it
- Understand how to leverage the benefits and opportunities that will emerge from it
Presenter:
Martin Paver, CEO & Founder, Projecting Success Ltd
Csharptek tries to excel in delivering Microsoft teams services as we ensure seamless collaboration and communication. Our expertise encompasses setup, customization, and training for leveraging teams' capabilities in enhancing teamwork, productivity, and remote collaboration. benefit from our solutions for efficient meetings, file sharing, and improved connectivity across your organization.
In the past decade, the HR function has undergone a significant transformation. It has evolved from being a support function to a strategic business driver. Modern day HR’s can leverage plethora of data that to manage Employee Engagement. This presentation describes about BRIDGEi2i’s offering on Employee Engagement Analytics and how HR’s can leverage the data eco system to get granular insights for improving Employee Engagement
How much time do you spend mashing up web analytics data vs. looking for data insights? Your Analytics Site automates the data extraction form multiple marketing channels, including WebTrends, Google Analytics, Twitter, YouTube, Slideshare and Flickr with more be added. Each dashboard is customized to satisfy each clients specific business needs. What you get, one cohesive, actionable and visually interactive reporting mechanism for your all your analytics.
Doing Analytics Right - Designing and Automating AnalyticsTasktop
There is no “one-sized fits all” of development analytics. It is not as simple as “here are the measures you need, go implement them.” The world of software delivery is too complex, and software organizations differ too significantly, to make it that simple. As discussed in the first webinar, the analytics you need depend on your unique business goals and environment.
That said, the design of your analytics solution will still require:
* The dashboards,
* the required data, and
* an appropriate choice of analytical techniques and statistics to apply to the data.
This webinar will describe a straightforward method for finding your analytic solution. In particular, we will explain how to adapt the Goal, Question, Metric (GQM) method to development processes. In addition, we will explain how to avoid “the light is brighter here” analytics anti-pattern: the idea that organizations tend to design metrics programs around the data they can easily get, rather than figuring out how to get the data they really need.
Expert data analytics prove to be highly transformative when applied in context to corporate business strategies.
This webinar covers various approaches and strategies that will give you a detailed insight into planning and executing your Data Analytics projects.
How to classify documents automatically using NLPSkyl.ai
About the webinar
Documents come in different shapes and sizes - From technical documents, customer support chat, emails, reviews to news articles - all of them contain information that is valuable to the business.
Managing these large volume data documents in a traditional manual way has been a complex and time-consuming task that requires enormous human efforts.
In this webinar, we will discuss how Machine learning can be used to identify and automatically label news articles into categories like business, politics, music, etc. This can be applied in another context like categorizing emails, reviews, and processing text documents, etc.
What you will learn
- How businesses are leveraging document classification to their advantage
- Best practice to automate machine learning models in hours not months
- Demo: Classify news articles into the right category using convolution neural network
AI for Customer Service - How to Improve Contact Center Efficiency with Machi...Skyl.ai
About the webinar
It only takes one bad interaction for a customer to abandon a service or product. Businesses are no longer just competing with other companies’ products, they’re competing with a customer’s last service experience. All contact centers worldwide are looking for new and strategic ways to increase operational performance, reduce cost and still provide high-touch customer experiences that improve customer loyalty and highlight ways to increase revenue and productivity.
Through this webinar, we will understand how AI can augment the effort, focus and problem-solving abilities of human agents so that they can tackle more complex or creative tasks. With an abundance of data from logs, emails, chat and voice recordings, contact centers can ingest this data to provide contextual customer service at the right time with the right way providing satisfactory customer service and retain the brand value.
What you'll learn:
- How organizations are leveraging AI & Machine learning in Customer Service
- Live Demo of AI & ML in Customer Service
- Best practices to automate machine learning models
To explore more, visit: https://skyl.ai/form?p=start-trial
Fadi Stephan presented on Agile metrics at the 2022 Global Scrum
Gathering
Abstract:
There are more to Agile metrics than velocity and burn-down charts. However, most Agile teams just focus on velocity and target story points which leads to managers misusing the metric and teams gaming the system. Velocity should stay within the team and there are other metrics that can be shared with others that are outside the team. These metrics provide a more holistic view of the project’s overall health. The Agile Dashboard collects such metrics and acts as an information radiator giving us real time project updates on value, performance, schedule, scope, cost, quality, and team spirit.
Come learn what to measure and for how long. Learn how to read warning signs and what corrective actions to take. Learn to setup your own Agile dashboard to arm yourself with the right information and make careful and constant adjustments to ensure forward and safe progress towards your final deliverable.
Your Challenge
Companies are approving more projects than they can deliver. Most organizations say they have too many projects on the go and an unmanageable and ever-growing backlog of things to get to.
While organizations want to achieve a high throughput of approved projects, many are unable or unwilling to allocate an appropriate level of IT resourcing to adequately match the number of approved initiatives.
Portfolio management practices must find a way to accommodate stakeholder needs without sacrificing the portfolio to low-value initiatives that do not align with business goals.
Our Advice
Critical Insight
Failure to align projects with strategic goals and resource capacity are the most common causes of portfolio waste across organizations. Intake, approval, and prioritization represent the best opportunities to ensure this alignment.
More time spent with stakeholders during the ideation phase to help set realistic expectations for stakeholders and enhance visibility into IT’s capacity and processes is key to both project and organizational success.
Too much intake red tape will lead to an underground economy of projects that escape portfolio oversight, while too little intake formality will lead to a wild west of approvals that could overwhelm the PMO. Finding the right balance of intake formality for your organization is the key to establishing a PMO that has the ability to focus on the right things.
Impact and Result
Eliminate off-the-grid initiatives by establishing a centralized intake process that funnels requests into a single channel.
Improve the throughput of projects through the portfolio by incorporating the constraint of resource capacity to cap the amount of project approvals to that which is realistic.
Silence squeaky wheels and overbearing stakeholders by establishing a progressive approval and prioritization process that gives primacy to the highest value requests.
Similar to Intranet and digital workplace analytics and success metrics (20)
The goal of this presentation was to help soon to graduate students understand LinkeIn. The key things they can do to make their profile work to help them get interviews, and showcase their skills and benefits to future employers
How 12 minutes a day on analytics can help you get senior management support, build social capital and help your intranet and digital workplace teams deliver great employee experiences to staff
My goal with this talk was to provide developers and tech folks with an understanding of requirements gathering. Key concepts and resources that they can use to make their own coding practice better. Part of being a professional coder
Nepali leader social media: role, value, riskDorje McKinnon
A presentation for Nepal Entrepreneur's Hub, Kathmandu on Social Media. This workshop presentation was given as my way of giving back to the people of Nepal for all the influence they have had over my life.
Tips and tricks to help young companies in Nepal and elsewhere get value from social media.
Scientific literacy is key for young people. These slides went with a talk to Lyttelton Primary students (aged 11 to 12) with the goal of helping them understand what science is, what it has given human beings and why questioning everything is important.
Created for the Kellogg Rural Leaders forum June 30th 2016. For information and discussion during the final day.
It covers key elements of social media in New Zealand, user types, why it's used, and the data available within FaceBook and LinkedIn.
The final slides are about disruptive trends: artificial intelligence and messaging apps
Digital workplaces - skills for technologistsDorje McKinnon
An interactive talk for technologists and software developers to learn about : needs analysis, personas, user stories, paper prototyping.
This talk was given at #CodeCamp Auckland on 3 October 2015 with the goal of introducing technologists to ways they can improve the products they're developing using personas and needs analysis.
This is an improved version of the talk I gave to #codecamp in Christchurch a few months ago.
Slides for a talk to #codecamp Christchurch 2015 SharePoint stream.
My goal was to show how valuable it is for developers to spend time with users.
We did a great little group work item near the end that worked really well to give everyone an example of and practice creating personas.
Ibf24 presentation on Lincoln University NZ's journeyDorje McKinnon
2010 presentation on the work done by me in the newly created Online Services manager role at Lincoln University NZ.
It illustrates the approach I took to discovering the needs of a University and the way in which I moved that vision into the culture of the University.
It was presented to the IBF24 live webinar.
I created and presented this set of slides to research postgrad students at Lincoln University 21 Jun 2012. My reason for giving the presentation was to help students understand the potential of great presentations. Get exposed to other options for presentation styles, and get exposure to some of the wonderful online resources available to help them improve their presentation skills.
I truely believe that presentation skills are something that we
Slides from a presentation on how Lincoln University NZ came to have it's current social media presence, lessons we've learned along the way.
In the talk I cover why we moved into specific social media tools. Social media mistakes we made, and those others have made we've learned from.
We cover how important it is for the organisation to have plans and alternate arrangements for decision making during disasters, be they natural or social media ones.
There is a look at our staff intranet, and other tools we use for Alumni, research and teaching.
The final slides point out that to become a ninja you need to make good decisions by knowing your organisation and educating yourself.
The slides don't make a huge ammount of sense without the talk but they provide a bit of an insight into work we've been doing.
Adjusting OpenMP PageRank : SHORT REPORT / NOTESSubhajit Sahu
For massive graphs that fit in RAM, but not in GPU memory, it is possible to take
advantage of a shared memory system with multiple CPUs, each with multiple cores, to
accelerate pagerank computation. If the NUMA architecture of the system is properly taken
into account with good vertex partitioning, the speedup can be significant. To take steps in
this direction, experiments are conducted to implement pagerank in OpenMP using two
different approaches, uniform and hybrid. The uniform approach runs all primitives required
for pagerank in OpenMP mode (with multiple threads). On the other hand, the hybrid
approach runs certain primitives in sequential mode (i.e., sumAt, multiply).
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Data and AI
Round table discussion of vector databases, unstructured data, ai, big data, real-time, robots and Milvus.
A lively discussion with NJ Gen AI Meetup Lead, Prasad and Procure.FYI's Co-Found
Unleashing the Power of Data_ Choosing a Trusted Analytics Platform.pdfEnterprise Wired
In this guide, we'll explore the key considerations and features to look for when choosing a Trusted analytics platform that meets your organization's needs and delivers actionable intelligence you can trust.
Techniques to optimize the pagerank algorithm usually fall in two categories. One is to try reducing the work per iteration, and the other is to try reducing the number of iterations. These goals are often at odds with one another. Skipping computation on vertices which have already converged has the potential to save iteration time. Skipping in-identical vertices, with the same in-links, helps reduce duplicate computations and thus could help reduce iteration time. Road networks often have chains which can be short-circuited before pagerank computation to improve performance. Final ranks of chain nodes can be easily calculated. This could reduce both the iteration time, and the number of iterations. If a graph has no dangling nodes, pagerank of each strongly connected component can be computed in topological order. This could help reduce the iteration time, no. of iterations, and also enable multi-iteration concurrency in pagerank computation. The combination of all of the above methods is the STICD algorithm. [sticd] For dynamic graphs, unchanged components whose ranks are unaffected can be skipped altogether.
Analysis insight about a Flyball dog competition team's performanceroli9797
Insight of my analysis about a Flyball dog competition team's last year performance. Find more: https://github.com/rolandnagy-ds/flyball_race_analysis/tree/main
Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...Subhajit Sahu
Abstract — Levelwise PageRank is an alternative method of PageRank computation which decomposes the input graph into a directed acyclic block-graph of strongly connected components, and processes them in topological order, one level at a time. This enables calculation for ranks in a distributed fashion without per-iteration communication, unlike the standard method where all vertices are processed in each iteration. It however comes with a precondition of the absence of dead ends in the input graph. Here, the native non-distributed performance of Levelwise PageRank was compared against Monolithic PageRank on a CPU as well as a GPU. To ensure a fair comparison, Monolithic PageRank was also performed on a graph where vertices were split by components. Results indicate that Levelwise PageRank is about as fast as Monolithic PageRank on the CPU, but quite a bit slower on the GPU. Slowdown on the GPU is likely caused by a large submission of small workloads, and expected to be non-issue when the computation is performed on massive graphs.
9. Sam Marshall – ClearBox consulting
ClearBox consulting UK commissioned the Intranet Analytics report. Available from
http://www.clearbox.co.uk/resources/intranet-analytics-report/
21. Introductions
• You’ve probably sat down with someone you know so lean forward or
backward and introduce yourself to someone you don’t know.
• Find out what analytics tool they use on for their digital workplace
• Find out what they think of it
29. Tactical dashboards
Analysis
Many staff travel in the afternoon
so they don’t use the intranet
Weekend staff tend to not use the
intranet because they are working
in the factory
Recommendation
Post the most important news on
Mondays at 8am
Put a screen in the factory floor
tea room showing the news
31. Strategic dashboards
Analysis
Saturday and Sunday staff are still
working on email.
Our national phone toll bill
between offices is still over
budget every week.
Recommendation
Trial turning off email delivery
from 1am Saturday until 1am
Monday to staff phones.
Carry out skype for business
training.
Impact
Happier staff and we will comply
with the no work at weekends
government directive.
Organisational efficiency goes up
and toll bills go down.
34. Key elements for each maturity level
Developing: data & analysis
Maturing: data, analysis, recommendation
Operational: data, analysis, recommendation, impact
Starting out: data
42. Analytics maturity framework key learning
Analysis
Saturday and Sunday staff are still
working.
Our national phone toll bill
between offices is still over
budget every week.
Recommendation
Trial turning off email delivery
from 1am Saturday until 1am
Monday to staff phones.
Carry out skype for business
training.
Impact
Happier staff and we will comply
with the no work at weekends
government directive.
Organisational efficiency goes up
and toll bills go down.
53. 7 steps to better intranet analytics
1. 10am Tuesday for 1 hour.
2. What numbers can you get?
3. Do the thinking: define objectives, goals and success measures.
4. Record success measures week on week.
5. Record and do a change you think will improve one measure.
6. Repeat 5 until the measure improves.
7. Chose another measure, and improve it.
8. Present your data, analysis and recommendations to the boss.
55. Photo credits
• Bungee jump https://www.flickr.com/photo/sgj_thewhite/8855033499
• Busy keyboard https://www.flickr.com/photos/trekkyandy/1528006386
• Calendar https://www.flickr.com/photos/dafnecholet/5374200948/
• Cash rolls https://www.flickr.com/photos/pictures-of-money/17123251389
• Christmas house https://www.flickr.com/photos/ifl/6558479829
• Couple with glasses https://www.flickr.com/photos/vivekjena/5340685871
• Fire breathing https://www.flickr.com/photos/pasa/10122885304
• Fish and chips https://www.flickr.com/photos/andynash/13465435424
• Gauges https://www.flickr.com/photos/55229469@N07/16368237269/
• Give street art https://www.flickr.com/photos/newtown_grafitti/7378873428
• Good Bad sign https://www.flickr.com/photos/richardsummers/2271316676
• Child in classroom Sowton; https://www.flickr.com/photos/globalactionnepal/15616334542
• Soviet era poster https://www.flickr.com/photos/jlascar/8673951753
• Whiskey distillary still https://www.flickr.com/photos/bjaglin/306685919
Editor's Notes
How to measure success in the digital workplace by choosing the right metrics and the right tool.
……
Who cares about success metrics ? Why talk about analytics ? It’s an expensive luxury ? Some of the products are at least NZ$50,000
This is very true but there is money on the table you could pick up for free too.
I’m going to ask you to take a leap of faith with me.Analytics and metrics is a quick win. Almost everyone I’ve ever talked to about analytics says they should do more with it but they don’t.
Look out for the maturity framework, which will give you a guide for how to improve analytics in your organisation for $0
….. Today I’ve got three parts to this session
Part 1 of our session focuses is the intranet analytics report, I’ve just authored AND
What I discovered about the digital workplace metrics and analytics products in the market.
Part 2 of my talk today focuses on the Analytics maturity framework we developed after talking to digital workplace professionals like yourselves and vendors.
And finally (part 3) Takeaways for you.
Inspirational stories and gifts you can use to make your digital workplaces better. And answers to your questions.
Sam’s goal with commissioning the report was to generate leads for his business and to give back to the community because until now there no one has compared the products available or offered some insight into how the intranet professionals like you think about analytics.
So some time went past, quite a lot of time and only a couple of weeks ago did the report get published.
So Part 1 – what we discovered about the products and how we did the work.
These are the products we investigated. Those in the bottom row we weren’t able to do vendor interviews with.
One slide per product
HarePoint “Simple installation, easy to use interface and reports ready to use.
HarePoint, the first step beyond out of the box or free SharePoint analytics.
Good for activity and content, not so great for communication, collaboration or culture
CardioLog does more than any other tool we looked at. Getting the most out of it needs someone to understand it.
Activity, content, communication, collaboration, culture, search all covered well along with lots of nice to have features.
Cardiolog is great at segmenting the data using information about users from ActiveDirectory or other sources like PeopleSoft.
Opensource with pro option, it is popular with organisations that want analytics on their own servers. It
can be integrated with many intranet solutions.
Only one that complies with EU (French and German) privacy requirements.
It is a developing product and measures activity, content, and communication well. SharePoint is a growing proportion of their business.
Webtrends has a good looking user interface, change over time metrics and support clients like.
It does activity, content, communication well and can be used to measure collaboration and culture.
The really nice feature here is how it shows change compared to previous period, easy and clean UI
NGAGE blows other tools out of the water when it comes to staff engagement analytics.
Like Cardiolog Activity, content, communication, collaboration, culture, search are all covered well.
Unlike CardioLog NGAGE has a very interesting feature focused on the future – targets.
In summary the products have strengths and weaknesses in different areas. No matter which one you have, or even if you just have the out of the box analytics that come with your product you can get value. The key to extracting that value I’ll talk about in the next section.
- But right now ……
Now time to take a risk
You’ve probably sat down with someone you know so lean forward or backward and introduce yourself to someone you don’t know.
Find out what analytics tool they use on for their digital workplace
Find out what they think of it
Here we are at part 2 - So what were we able to distil from the digital workplace professionals we interviewed ?
Firstly we found that digital workplaces tend to fall into four levels of analytics maturity.
Inconsistent use of numbers, and passing of numbers to senior staff without any contextual information.
Just data without any context or meaning
The next level of analytics maturity we called developing. Usually this means the intranet team providing dashboards and reports to those who request them, learning along the way and improving in an ad hoc way
Data for the site owner, specific to their site. No interpretation, but with a member of the intranet team who can help site owners understand the graphs if they ask
The third level I’ve called maturing, Providing context to the data and thus adding value. Examples I saw of this were situations where recommendations were made, as in the following example
Add value by doing some analysis (things that made the data move)
Mondays (brown) and Weekday (dark green)
Operational analytics maturity is about metrics and analytics being the way of working in the organisation. Moving beyond analysis and recommendations to focusing on the impact on organisational goals and vision.
Make sure you add analysis, recommendation and the impact of your recommendation.
To summarise each of the levels :
Starting out,
Developing,
Maturing,
Operational
Intranet analytics maturity summary
Intranet analytics maturity summary.
Why is this important ?
For $0 as soon as you stop giving senior staff Numbers and add your comments / analysis the discussion moves from “What is this??” to “Should we or shouldn’t we do X”
Full disclosure.
The model I’ve developed of starting out being just data and operational involving data, analysis, recommendation and impact is a merge or my analytics maturity model and the ideas of Avinash Kaushik
Avinash data as a challenge in any context because the higher up the chain of command the less nuance is understood. Hence the need for analysis, recommendation and impact to be specified by those at the coal face – you.
To tie things up and make life a bit easier for you, here is where we think the products sit within the maturity model.
So what have we learnt: Just like school – call them out.
What were the elements of the products that stood out for you ?
What elements of the analytics maturity framework interested you ?
Color
Change over time
Change compared to previous period
Graph annotations
Targets to see into the future
Provide analysis, recommendation and impact rather than data
Trend lines for selected metric, colour for better or worse compared to previous period, graph annotations and…..
percentage change compared to previous period
Ngage provides targets which really delight me and I hope you too. The reason is that “compared to previous period” is just that backward looking. Targets, now that is forward / future focused.
Make sure you add analysis, recommendation and the impact of your recommendation.
Part 3 Ideas and solutions digital workplace professionals told us about during the interviews that I hope will spark an idea for making your intranets and digital workplaces better.
Search terms found no content in HR intranet site. HR had high call volumes about that topic to their call centre. Adding content decreased call centre work.
Analytics identified 7000 sites existed and only 1500 were used. More than US$10,000 saved. Making the analytics software easy to justify.
The intranet team helped the communications team identify which days of the week and times of day were best for them to put out their most valuable communications, and their least. Monday and Tuesday in this case.
Analytics exposed to workflow – you can use high end products or as one group at the conference today did, copy the analytics numbers into a sharepoint list and then run SharePoint workflows off that list updating site, library and list owners with congratulations for high usage and an offer of extra support from the intranet team.
Those with low usage get notified of when their site will be archived. Definitely in the maturing/operational part of our framework.
I know you all have busy lives, and I did say there would be presents at the start.
But first . . .
So how about this – think about your working week. Forty hours of it if you’re lucky enough to only do 40.
Source https://commons.wikimedia.org/wiki/File:Office_room_icon.svg
Now I need you to give yourselves something
Give one hour a week to analytics, only 2.5% of your working week. Do it for three months. Just 16 hours. Then decide for yourself how much value analytics provides.
So what is the present I’ve talked about
How committed are you ? Who is going to publicly give up 2.5% of their time for analytics ?
So if you’re looking for a digital workplace analytics review or intranet success, give me a call and I’ll help you take some of the weight off your shoulders.