The document discusses 6 major trends of the digital workplace according to industry expert Paul Miller: 1) businesses are transforming to more fluid and harmonious digital workplaces; 2) companies are optimizing the user experience for customers and employees; 3) digital spaces are becoming the central point of communication and physical offices are becoming obsolete; 4) management will shift to more conversational leadership requiring a strong digital presence; 5) offices will hold fewer meetings since information can be shared virtually in real-time; 6) system and network compatibility will grow allowing people to work with smarter intelligence systems. The core benefits of establishing a digital workplace include mobility and flexibility for workers, fewer managers as knowledge becomes more accessible, higher productivity through software replacing people, speed of

1. 6 Major Trends
of the Digital Workplace

2. You’re probably familiar with the term, digital workplace.
It’s a universally recognized buzzword and a definite
company game-changer, calling for overhauls in the way
we approach our work. Industry expert, Paul Miller,
has been professionally leading this important discussion,
and shares his insights on the push to go digital.

3. The other [digital workplace] definition I use is the wide range
of technologies that we move between as we work—from email, to
unified communications, intranet, HR systems, collaboration
spaces, mobile apps etc.
Paul Miller Digital Workplace Group

4. The digital workplace encompasses a broad range of
applications, systems and modes of communication. When
employees are provided tools to work more efficiently,
the quality of their overall performance increases because
they’re better able to utilize their time.

5. 1. Transformation
Businesses are switching from a fragmented digital workplace
to a space that is more fluid and harmonious.
2. UX Optimizing
Companies are creating a digital experience that is efficient
and pleasing for customers and end users.
3. Remote Access
Digital spaces are becoming the central and most useful
point of communication, while physical offices are becoming
increasingly obsolete.
Miller’s 6 Major Trends:

6. 6. Machine-to-Machine Compatibility Growth
System and network compatibility will grow rapidly, and, in
turn, people will develop new skills to work in tandem with
smarter intelligence systems.
4. Vocal Shift in Leadership
Management voices will shift from direct to conversational,
and, consequently, managerial roles will require a
heavy digital presence.
5. Fewer Meetings
Offices will hold far fewer meetings since information and files
can be shared virtually, in real-time.

7. • Mobility and flexibility for modern workers—essential for
recruitment and retention
• Disintermediation of managers as knowledge and
information becomes more accessible across levels
• Fewer staff and higher level of productivity as software
replaces people
• Speed of adaptation in rapidly changing markets
• Thriving business—adapting to a digital workplace will
ensure the company continues to be viable option for their
industry and consumers alike
Core Benefits for the Initial Establishment of a Digital Workplace:

8. Applying these principals to the workplace can
only enhance your company culture and
profits. Employee productivity increases, while the
amount of energy and capital spent lessens to
create a thriving, innovative and sustainable office
environment. It’s a fresh perspective that
dulls competing corporations.