Transactional analysis focuses on ego states and interactions between people. It identifies a parent, adult, and child ego within each individual and examines how positive and negative strokes are exchanged. Key concepts include life positions that represent attitudes and beliefs about oneself and others, and how transactional behavior can lead to benefits like positive thinking, effectiveness, motivation, and organizational development.

1. INTERPERSONAL BEHAVIOUR

2. TRANSACTIONAL ANALYSIS
Joseph Luft and Harrington Ingham
Information known to self Information not known to self
Inform.
Known
To
others OPEN BLIND
1 2
Inform.
Not
Known
to HIDDEN UNKNOWN
others 3 4

3. EGO STATES
 Parent Ego
 Adult Ego
 Child Ego
STROKING
-Positive strokes
-Negative strokes

4. Life Positions
You are OK
I am OK I am not OK
You are OK you are OK
I
am
OK
I am OK I am not OK
You are not OK you are not OK
You are not OK

5. Benefits of Transactional Behaviour
 Developing positive thinking
 Interpersonal effectiveness
 Motivation
 Organistional Development