HR Trends
September 30, 2015
My background in HR
Trend area More detail
From Hierachy to network
From closed to open organisatons; the bourders of organisations become more blurry. More
people in the flexible workforce. Increasing importance of communities. Information travels
fast. Transparency key.
The invasion of smart tech
Big data. Data science. The internet of things. Robotisation. Digital Intelligent Assistants.
Self driving cars. Renewable energy. Artificial intelligence (machine learning). Wearables.
3D printing. Smart offices. Virtual reality.
Globalisation/ localisation
World more connected. Countertrend: consumers want local products. For some
professions (design, software) from local to global market. Urbanisation.
From X to Y to Z: more
generations in the workfoce
Different generations with different needs and expectations. Gen Y (millennials) will be a
substantial part of the wokforce. As people work longer more generations work together.
Diversity. Individualisation.
Making fun is serious business
Work and fun used to be separated. Today the expectaion is that work should be fun.
Gamification is entering work.
Purpose before pecunia
People are looking for organisations that do good in the world. Just Corporate Social
Responsibility is nog enough. Sustainability. Sharing economy. Diconnecting (information
overload).
Increasing speed: fast eats slow
Technology/ Internet enable new business models. Big organisations do not need many
people. New entrants can capture the market fast. Exponentiality.
From big bang change programs
to small experiments
Also fueled by technlogy. Experimenting has become easier. Learning by doing. Moving and
learning is better that standing still. A-B testing. Agility. Scrum. Traditional change
management too slow.
From intuitive HR to evidence/
fact based HR
HR/ people analytics. Big data entering HR. Not all new: scientific knowledge is often poorly
applied in organisations. HR can learn from marketing. HR: understand data + people.Version 2.0 | copyright HR Trend Institute
From hierarchy to network
Kotter: Accelerate
5
Network
Analysis
Valve
10
11
12
13
Permanent > Pop-up Permanent > Pop-Up
The invasion of smart tech
The Emotiv Headset
16
Example Invasion of Smart Tech:
Hitachi Business Microscope
17
Emotient: face recognition
18
Joy & pride
Muse: analyzing emotions
in e-mail
Insight You: DNA test
20
A computer with a roof (“The Edge”)
Occupations
US (2014)
Jimmy, Intel’s 3D
printed robot
Digital Intelligent Assistants
Enterprise Behavioral Matching
HR Analytics
32
iPhone/ Cleaning Company
Globalisation/ Localisation
Tours with Locals
38
From X to Y to Z:
more generations in the workforce
41
Individualisation
• Not: one size fits all
• Big Data enables individualisation
• HR using marketing techniques
Ageing population
Urbanisation
rate
45
Natural Change in Population
Making fun is serious business
Google NL
48
49
Cool Blue: Office Tour
50
Arcadis Global Shapers Badges
Adobe Kick Box
52
Gamification in recruitment: Wasabi Waiter
53
Wuppermann Steel Netherlands
Purpose before pecunia
At AMAZON
meetings
start with
30 minutes
silence
Zappos HQ in
downtown Las Vegas
“Casual Colision”
57
One waste
basket per floor
Impossible.com
Increasing speed: fast eats slow
From Big Bang change programs
to small experiments
Scrum
69
IBM CIO Jeff Smith (April 2015)
Developing a culture based on four priorities:
• Clarity is more important than certainty
• Course correction is more important than perfection
• Self-directed teams work better than command and control
• Innovation is for everyone, not just the selected few
70
From intuitive HR to
evidence/ fact based HR
HR Analytics
72
The Vitesse example
Accenture Sweden: Diversity
Various
New Google Campus
New Facebook HQ
(by Frank Gehry)
New Apple HQ (by Norman Foster)
Amazon Towers | Seattle
Green
city
Water
Sky
Scape
r
Some final remarks
Human nature does not change (so fast)
What are people looking for?
• Security
• A sense of belonging
• Clear goals
• Being heard
• Challenges
• Success
• Support from the top
• Attention
• ……..
• ……..
Success!
Twitter: @tomwhaak, @hrtrendinst
Website: hrtrendinstitute.com

HR Trends version October 2015

Editor's Notes

  • #17 Met de Emotive Headset (nog niet in de handel) kan je de emoties van mensen beinvloeden. Hier zitten zeker ethische aspecten aan. Alle medewerkers een headset die op de stand ‘Gelukkig” staat….
  • #49 Het volgende trend gebied. “Making Fun is serious business” Dit het Google kantoor in Amsterdam Zuid. Geheel ingericht in Nederlandse stijl. Google wil trouwens graag dat iedereen naar kantoor komt! Ontbijt en lunch worden gratis geserveerd.
  • #58 Bij Zappos kan je via internet schoenen kopen. Zappos heeft het hoofdkantoor neergezet in ‘downtown’ Las Vegas. Dit is een achterstandswijk, in schril contrast met he gebied waar de bekende hotels en casino’s staan. Door hun hoofdkantoor hier te plaatsen, helpt Zappos het gebied te ontwikkelen. In de buurt onstaat nieuwe activiteit: printshops, coffee shops etc.
  • #70 Scrum (zo genoemd naar de scrum van rugby, dus geen afgkorting) is een werkwijze die is gestart in IT. Aan het werk, en het werk uitvoeren in ‘sprints’ van een paar weken. Snel terugkoppeling naar de klant, waar nodig aanpassingen maken, en weer door naar de volgende sprint. Scrum (of andere methodieken van ‘Agile’ werken) zijn sterk in opkomst. Ook in het gebied HR goed toepasbaar!