Building a HighPerforming Team

Diverse Strengths & Shared Values
The Research: Which Puppet Would You
Choose?
We Tend to Gravitate Towards People Who
Are Just Like Us . . .
It Happens in the Workplace Too . . .
Common Ground is Important . . . So is
Diversity
Shared Values

Diverse Strengths
Do Values Really Matter?
"We wanted to come up with committable core values
and by committable, meaning we're actually willing to
hire or fire people based on whether they're living up
to those values, completely independent of their actual
job performance.“
-- Tony Hsieh, Zappos Founder
How can you find out what their values are?
Assessments (VIA, etc.)
Zappos hiring process - $10,000
Values & Motivation

Passion =
Values in
Action

“Man is so made that when anything fires
his soul, impossibilities vanish.”
--Jean de la Fontaine
How Can We Get Them to Bring Their Values
to Work?
A Word About Strengths
Is it just something that you’re good at?
Is it different from a skill or ability?
Traditionally we would define a strength in terms of
the output
Strengths theory defines it in terms of energy and
engagement
Gallup Strengths Framework
Executing
Influencing
Relationship Building
Strategic Thinking
Map Your Strengths
Know Thyself
A leader needs to know his strengths as a carpenter
knows his tools, or as a physician knows the
instruments at her disposal. What great leaders have
in common is that each truly knows his or her
strengths – and can call on the right strength at the
right time. This explains why there is no definitive list
of characteristics that describes all leaders.
- Dr Donald O. Clifton
Why do we fail to get to know ourselves?
Fear – maybe we don’t measure up
Compartmentalization
The “busyness” of life and other distractions
Dan’s Personal Leadership Definition

Leadership is the capacity to influence
human thought, emotion, and behavior
starting with my own.
How do I identify my strengths?
What is working well and how can I do more of it?
What things energize me?
Do I feel a sense of yearning or inevitability?
Would I do this even if I weren’t getting paid?
VIA and SBL surveys
Group Exercise
Go around your group and give each person the
opportunity to share
What did you learn?
What really jumped out at you?
Does the report seem to accurately describe you
and your strengths?
Compounding . . . Small, Intentional Tweaks
Change the Frame
Why Focus on Strengths . . . What About
Weaknesses?
Focus On Strengths
Not Weaknesses
Strengths in Overdrive
How Well Do You Know Your Team?
Why Should I Get to Know My Team?
Can’t they just put their heads down and do their
work?
This is a fast-paced work environment. We focus on
results. We don’t have time for personalities.
I’m not your therapist. We have a job to do, so let’s
do it.
Strengths and Motivation

What works for one employee may not work for
another. The approach needs to be tailored to each
team member.
A Tale of Two Staff
Executing

Relationship Building
Personalize

We’re all unique (no this is not photo shopped)
Build a Common Vocabulary

Strengths
assessments are a
doorway to a
conversation . . .
Build a Common Vocabulary: A Case Study
Engagement – The Holy Grail of
Organizational Success
Jack Welch Story

Head

Hands

Heart
How Engaged is a Pitcher in the Batter’s
Box?
Why did I
swing at
a sinker?

Please
don‟t
miss!

How good
are A.
Rod‟s
lawyers?

When can I
get back on
the mound?

Are any of the members of your team playing out of position?
Gallup 12 Keys to Engagement
At work, I have the opportunity to do what I do best
every day.
In the last seven days, I have received recognition or
praise for doing good work.
My supervisor, or someone at work, seems to care
about me as a person.
There is someone at work who encourages my
development.
In the last six months, someone at work has talked
to me about my progress.
Bringing It All Together: Strengths in Teams
Individual Exercise
• Think of a team project that went really well. Why did your team
succeed? What roles did different members of the team play?
• Think of a team project that went off the rails. Why did your
team struggle? What roles did different members of the team
play?
• What strengths are missing on your current team?
• Is there anyone who is currently playing out of position?
Brainstorm other roles they may be able to play.
• Do you notice any strengths in overdrive, individually or
collectively?
E-Bay: A Case Study
“Jeff and I had very complementary skills,” Omidyar told us
in our interviews. “I‟d say I did more of the creative work
developing the product and solving problems around the
product, while Jeff was involved in the more analytical and
practical side of things. He was the one who would listen to
an idea of mine and then say, „OK, let‟s figure out how to
get this done.‟ ”
Team Strengths in Overdrive
Case Study #1: Is too much Harmony a bad thing?
Case Study #2: Achievers collide . . .
Contact Information
Dan Griffiths, CPA, CGMA is the Director of Strategic
Planning at Tanner, LLC, a Salt Lake City-based
professional services firm with about 80 team members.
Prior to merging his practice with Tanner, he co-founded
Proficio Services Group to provide strategic & business
planning, leadership development, and business
coaching services. Dan is a graduate of the 2010 AICPA
Leadership Academy and in 2011-2012 served as the
chair of the Young CPA Network Committee for the
AICPA. Dan has also been very active with the UACPA
and in 2011 was recognized as the Outstanding CPA in
Business and Management. He was recently selected to
serve as Utah‟s elected member of the AICPA Governing
Council. Dan is an avid flyfisher, backpacker, and
gardener. He and his wife Bibiana just welcomed their
fourth child to the family.
Contact Dan at: dgriffiths@tannerco.com
Or connect with him on LinkedIn
www.linkedin.com/in/dangriffithscpa

High Performing Teams: Shared Values, Diverse Strengths

  • 1.
    Building a HighPerformingTeam Diverse Strengths & Shared Values
  • 2.
    The Research: WhichPuppet Would You Choose?
  • 3.
    We Tend toGravitate Towards People Who Are Just Like Us . . .
  • 4.
    It Happens inthe Workplace Too . . .
  • 5.
    Common Ground isImportant . . . So is Diversity Shared Values Diverse Strengths
  • 6.
    Do Values ReallyMatter? "We wanted to come up with committable core values and by committable, meaning we're actually willing to hire or fire people based on whether they're living up to those values, completely independent of their actual job performance.“ -- Tony Hsieh, Zappos Founder
  • 7.
    How can youfind out what their values are? Assessments (VIA, etc.) Zappos hiring process - $10,000
  • 8.
    Values & Motivation Passion= Values in Action “Man is so made that when anything fires his soul, impossibilities vanish.” --Jean de la Fontaine
  • 9.
    How Can WeGet Them to Bring Their Values to Work?
  • 10.
    A Word AboutStrengths Is it just something that you’re good at? Is it different from a skill or ability? Traditionally we would define a strength in terms of the output Strengths theory defines it in terms of energy and engagement
  • 11.
  • 12.
  • 13.
    Know Thyself A leaderneeds to know his strengths as a carpenter knows his tools, or as a physician knows the instruments at her disposal. What great leaders have in common is that each truly knows his or her strengths – and can call on the right strength at the right time. This explains why there is no definitive list of characteristics that describes all leaders. - Dr Donald O. Clifton
  • 14.
    Why do wefail to get to know ourselves? Fear – maybe we don’t measure up Compartmentalization The “busyness” of life and other distractions
  • 15.
    Dan’s Personal LeadershipDefinition Leadership is the capacity to influence human thought, emotion, and behavior starting with my own.
  • 16.
    How do Iidentify my strengths? What is working well and how can I do more of it? What things energize me? Do I feel a sense of yearning or inevitability? Would I do this even if I weren’t getting paid? VIA and SBL surveys
  • 17.
    Group Exercise Go aroundyour group and give each person the opportunity to share What did you learn? What really jumped out at you? Does the report seem to accurately describe you and your strengths?
  • 18.
    Compounding . .. Small, Intentional Tweaks
  • 19.
  • 20.
    Why Focus onStrengths . . . What About Weaknesses?
  • 22.
  • 23.
  • 24.
  • 25.
    How Well DoYou Know Your Team?
  • 26.
    Why Should IGet to Know My Team? Can’t they just put their heads down and do their work? This is a fast-paced work environment. We focus on results. We don’t have time for personalities. I’m not your therapist. We have a job to do, so let’s do it.
  • 27.
    Strengths and Motivation Whatworks for one employee may not work for another. The approach needs to be tailored to each team member.
  • 28.
    A Tale ofTwo Staff Executing Relationship Building
  • 29.
    Personalize We’re all unique(no this is not photo shopped)
  • 30.
    Build a CommonVocabulary Strengths assessments are a doorway to a conversation . . .
  • 31.
    Build a CommonVocabulary: A Case Study
  • 32.
    Engagement – TheHoly Grail of Organizational Success
  • 33.
  • 34.
    How Engaged isa Pitcher in the Batter’s Box? Why did I swing at a sinker? Please don‟t miss! How good are A. Rod‟s lawyers? When can I get back on the mound? Are any of the members of your team playing out of position?
  • 35.
    Gallup 12 Keysto Engagement At work, I have the opportunity to do what I do best every day. In the last seven days, I have received recognition or praise for doing good work. My supervisor, or someone at work, seems to care about me as a person. There is someone at work who encourages my development. In the last six months, someone at work has talked to me about my progress.
  • 36.
    Bringing It AllTogether: Strengths in Teams Individual Exercise • Think of a team project that went really well. Why did your team succeed? What roles did different members of the team play? • Think of a team project that went off the rails. Why did your team struggle? What roles did different members of the team play? • What strengths are missing on your current team? • Is there anyone who is currently playing out of position? Brainstorm other roles they may be able to play. • Do you notice any strengths in overdrive, individually or collectively?
  • 37.
    E-Bay: A CaseStudy “Jeff and I had very complementary skills,” Omidyar told us in our interviews. “I‟d say I did more of the creative work developing the product and solving problems around the product, while Jeff was involved in the more analytical and practical side of things. He was the one who would listen to an idea of mine and then say, „OK, let‟s figure out how to get this done.‟ ”
  • 38.
    Team Strengths inOverdrive Case Study #1: Is too much Harmony a bad thing? Case Study #2: Achievers collide . . .
  • 39.
    Contact Information Dan Griffiths,CPA, CGMA is the Director of Strategic Planning at Tanner, LLC, a Salt Lake City-based professional services firm with about 80 team members. Prior to merging his practice with Tanner, he co-founded Proficio Services Group to provide strategic & business planning, leadership development, and business coaching services. Dan is a graduate of the 2010 AICPA Leadership Academy and in 2011-2012 served as the chair of the Young CPA Network Committee for the AICPA. Dan has also been very active with the UACPA and in 2011 was recognized as the Outstanding CPA in Business and Management. He was recently selected to serve as Utah‟s elected member of the AICPA Governing Council. Dan is an avid flyfisher, backpacker, and gardener. He and his wife Bibiana just welcomed their fourth child to the family. Contact Dan at: dgriffiths@tannerco.com Or connect with him on LinkedIn www.linkedin.com/in/dangriffithscpa

Editor's Notes

  • #3 UC Berkeley Study, Fawcett and Markson, 2010, Journal of Experimental Child PsychologyFood preferences and physical appearance (hair color more than shirt color)
  • #14 5 min
  • #15 5 min
  • #17 5 min
  • #32 Reptile brain