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Welcome to Influence!
Mr. Aladdin please . . .
Go to page 1 in
your workbook.
Building a High‐Performing Team
Diverse Strengths & Shared Values
The Research:  Which Puppet Would You Choose?
We Tend to Gravitate Towards People 
Who Are Just Like Us . . .
It Happens in the Workplace Too….
Why do we tend to gravitate towards 
people who are just like us?
Common Ground is Important…
…So is Diversity
Shared
Values
Diverse
Strengths
Do Values Really Matter?
“We wanted to come up with 
committable core values
and by committable, meaning we're 
actually willing to hire or firepeople 
based on whether they're living up to 
those values, completely independent of 
their actual job performance.“
‐‐ Tony Hsieh, Zappos Founder
How can you find out what their 
values are?
Zappos Hiring 
Process
How Can We Get Them to Bring 
Their Values to Work?
A Word About Strengths
• Is it just something that you’re good 
at?
• Is it different from a skill or ability?
• Traditionally we would define a 
talent in terms of the output
• Strengths theory defines it in terms 
of energy and engagement
Gallup Strengths Framework
Map Your Strengths
Know Thyself
A leader needs to know his strengths as a 
carpenter knows his tools, or as a physician knows 
the instruments at her disposal.  What great 
leaders have in common is that each truly knows 
his or her strengths – and can call on the right 
strength at the right time.  This explains why there 
is no definitive list of characteristics that describes 
all leaders.
‐ Dr. Donald O. Clifton
Leadership is the capacity 
to influence human 
thought, emotion, and 
behavior starting with my 
own.
How do I identify my strengths?
• What is working well and how can I do 
more of it?
• What things energize me?
• Do I feel a sense of yearning or 
inevitability?
• Would I do this even if I weren’t getting 
paid?
• VIA and SBL surveys
Pair Share
• Go around your group and give 
each person the opportunity to 
share
• What did you learn?
• What really jumped out at you?
• Does the report seem to accurately 
describe you and your strengths?
Compounding….
Small, Intentional Tweaks
Change the Frame
Why Focus on Strengths….What About 
Weaknesses?
How Well Do You Know Your Team?
Why Should I Get to Know My Team?
• Can’t they just put their heads down 
and do their work?
• This is a fast‐paced work 
environment.  We focus on results.  
We don’t have time for personalities.
• I’m not your therapist.  We have a 
job to do, so let’s do it.
Strengths and Motivation
What works for one employee may not work 
for another.  The approach needs to be 
tailored to each team member.
A Tale of Two Staff
Executing
Relationship Building
Personalize
We’re all unique (no this is not photo shopped)
Build a Common Vocabulary
Strengths 
assessments are 
a doorway to a 
conversation . . . 
Focus on STRENGTHS
NOT weaknesses
How Do I Coach my Team?
Build a Common Vocabulary
Engagement – The Holy Grail of 
Organizational Success
Jack Welch Story
Hands
Head
Heart
How Engaged is a Pitcher in the Batter’s Box?
Are any of the members of your team playing out of position?
When can I 
get back on 
the mound?
Why did I 
swing at a 
sinker?
Please 
don’t miss!
Gallup 12 Keys to Engagement
• At work, I have the opportunity to do what I do best every day.
• In the last seven days, I have received recognition or praise for doing 
good work.
• My supervisor, or someone at work, seems to care about me as a 
person.
• There is someone at work who encourages my development.
• In the last six months, someone at work has talked to me about my 
progress.
Bringing It All Together: Strengths in Teams
• Individual Exercise
o Think of a team project that went really well.  Why did your team 
succeed? What roles did different members of the team play?
o Think of a team project that went off the rails.  Why did your team 
struggle? What roles did different members of the team play?
o What strengths are missing on your current team?
o Is there anyone who is currently playing out of position? 
Brainstorm other roles they may be able to play.
o Do you notice any strengths in overdrive, individually or 
collectively?
E‐Bay: A Case Study
“Jeff and I had very complementary skills,” Omidyar told us in 
our interviews. “I’d say I did more of the creative work 
developing the product and solving problems around the 
product, while Jeff was involved in the more analytical and 
practical side of things. He was the one who would listen to an 
idea of mine and then say, ‘OK, let’s figure out how to get this 
done.’ ”
Team Strengths in Overdrive
• Case Study #1:  Is too much Harmony a bad thing?
• Case Study #2:  Achievers collide . . .
Contact Info
Dan Griffiths, CPA, CGMA is the Director of Strategic 
Planning at Tanner, LLC, a Salt Lake City‐based professional 
services firm with about 80 team members.  Prior to 
merging his practice with Tanner, he co‐founded Proficio
Services Group to provide strategic & business planning, 
leadership development, and business coaching 
services. Dan is a graduate of the 2010 AICPA Leadership 
Academy and in 2011‐2012 served as the chair of the 
Young CPA Network Committee for the AICPA.  Dan has also 
been very active with the UACPA and in 2011 was 
recognized as the Outstanding CPA in Business and 
Management.  He was recently selected to serve as Utah’s 
elected member of the AICPA Governing Council.  Dan is an 
avid flyfisher, backpacker, and gardener.  He and his wife 
Bibiana are the proud parents of four children.
Contact Dan at: dgriffiths@tannerco.com
Or connect with him on LinkedIn
www.linkedin.com/in/dangriffithscpa

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