Take a look at the takeaways from our 2015 award entrants for the Charity Learning Awards.

1. Lessons Learned
Gill Chester, Director, Little Man Project

4. • Let people know why it’s important to them/
the organisation.
• Keep it simple. Find out how the subject relates
to learners everyday experiences and don’t tell
them what they already know.
• Telling stories can be extremely powerful and
use scenarios they can recognise.
• Involve users in content creation and testing.

6. • Create easy to understand tools and resources
to save learners time.
• Connect the use of online learning to
Performance Management and Competency
Frameworks.
• Promote the use of LMS at Staff Inductions and
Line Management Training.

7. • The site has to be easy and accessible,
particularly for people with poor computer
skills or those who lack confidence.
• It’s important that learners have fun and enjoy
using it.
• Courses needs to be interactive and engaging.

9. • Look at what you have already…can you
repurpose it?
• Lots of free solutions available (and these can
help with other projects).
• Script sessions or videos and make sure
content is easy to follow and relevant to
audience.
• Consider creating a bank of trained online
hosts to share the burden.

11. • Make sure everyone is on the same page.
• Consider how you can build a new resource into
your current offering and make it work for you
and your learners.
• Use a demo as part of the launch plan to create
interest.
• By limiting access to the Toolkit for Managers
we were making it an attractive benefit!

13. Befriend your SME’s
Being collaborative allows for clear communication,
shared experience and a schedule that kept to plan.
Challenge breeds creativity
Incorporate a range of graphics, animations and
diagrams to communicate the content efficiently.
Non-mandatory modules can still be popular
Well designed courses on relevant topics encourages
use and helps uptake on modules.

14. User testing is vital
Make sure you allow time early on for users to test
modules.
Think before you build
There are lots of ways to build content in Storyline
taking the time to think it through before you start
will save you time.
You can learn loads!
You will learn things about the organisation and the
work you do when creating content like this!

15. Design outside of the software
Do much more preparation prior to writing information
into the software.
Get feedback from a wide group of people
Develop a beta module and send this out for feedback
from a wider pool of people.
Collaborate with Comms and Marketing
Make more use of, and collaborate with our
communications & marketing department.

16. User testing is vital
Piloting with a cross section of learners is crucial in
ensuring the module is suitable for rollout.
Test complex interactions first
It is useful to build a demo of complex interactions prior
to the full build.
Learners like to re-visit and re-tests
Don’t underestimate a learner’s desire to revisit content
and improve their knowledge and scores.