#CLOwebinar
The presentation will begin at the top of the hour.
A dial in number will not be provided.
Listen to today’s webinar using your computer’s
speakers or headphones.
Welcome to the webinar!
#CLOwebinar
	 	
		
Tools You Can Use
Audio Control
–  A dial in number will not be provided.
–  The audio will stream through your
headphones or computer speakers.
–  Also check your computer’s volume for
external speakers or headsets.
#CLOwebinar
Questions	and	Handouts	
You	can	submit	questions	by	clicking	on	
this	icon	here.	
	
	
	
	
You	can	download	a	PDF	of	the	slide	deck	
by	clicking	here.
#CLOwebinar
	 	
		
1. May I receive a copy of the slides?
YES! Click on the handouts located on the right portion of your
screen.
2. May I review the webinar recording at a later date?
YES! You may log in again using today’s link to review the
presentation on-demand.
3. Is this webinar HRCI or SHRM certified?
YES! The HRCI and SHRM certification codes will be sent in
the follow up email.
Frequently	Asked	Questions
5
Build Your Digital Learning Blueprint
Webinar 8/14/2018
Manjit Sekhon
Director, Learning Experience Design at Intrepid by VitalSource
@manjitsekhon
Digital	
disruption	
is	here	
90%	of organizations anticipate
their industries will be totally
disrupted by digital trends
	
But only 40%	of organizations are
adequately preparing for the
disruptions to come
Source: “Aligning the Organization for its Digital Future,” MIT Sloan Management Review & Deloitte University Press, 2016
What disruptions are exciting?
8
Digital Learning Blueprint
1	 Business,	performance	and	learning	challenge	
Business	impact	metrics	2	
Learning	culture	and	digital	learning	vision	3	
Technology	ecosystem	4	
5	 Digital	learning	processes	
Digital	learning	team	6	
9
Part	1	
Digital Learning Vision (The What)
Part	2	
Digital Learning Strategy (The How)
Poll (single select)
§ What is your go-to approach for critical training initiatives right now?
§  In-person or virtual instructor led classes
§  eLearning courses
§  Micro content libraries
§  Social and collaborative learning platforms
§  Blended learning journeys
Start by identifying
the business
challenge your
organization faces
that you want to
focus on this year.
List the performance
challenges this presents
for your audience, and
the learning you will need
to provide to address
these gaps.
Finish by listing the
current approaches
available to you, any
constraints these
approaches present, and
any associated resources
you can use.
1.	Business,	performance	and	learning	
challenge	
11 This slide is hidden from presentation view
Make a plan for
collecting baseline
data on the
performance gaps
you identified in
the previous
section.
Evaluate your current
learning metrics and
think about new ones
that are possible
through digital learning
approaches.
2. Business	impact	metrics	
12 This slide is hidden from presentation view
Chat question
§ What are some new learning success metrics you have started
adopting?
14
	
Past	and	
Present	
.
Physical
presence in
class
Completed
an eLearning
(clicked to the end)
Created an
action plan to use on
the job after an ILT
Passed
a Quiz
Improvement in
scores from Pre and
Post tests
How	we	used	to	measure	learning	success	
How	we	measure	success	now	
Engagement
with content
and peers
Meeting
completion
criteria (points,
badges, etc.)
Did users
demonstrate
evidence of on the
job application during
the experience?
Were users able to
generate and share
personal insights
from the content?
Did users
create a
working job
deliverable?
Evaluate your current
learning culture in
terms of audience
readiness, leadership
support, and other
aspects of culture
you may need to
address.
Brainstorm what your
new learning culture will
need to look like, feel like,
and what will need to
change.
Articulate your vision
statement or list your
vision attributes for the
learning experiences you
want to create for your
learners.
3. Learning	culture	and	digital	learning	
vision	
15 This slide is hidden from presentation view
Chat question
§ What is your vision for the future of learning at YOUR organization?
Vision for the future
	
	
	
	
	
	
	
	
	
	
	
Overwhelmingly, the group agrees that
the learner rules. You want to focus on
meeting the needs of the learner.
	
	
	
	
	
	
	
Making learning available when it’s needed,
and make it right sized.
Learning should be continuous,
not an event
	
	
	
	
	
	
	
Make learning
more engaging
	
	
	
	
	
	
	
Making learning more
social and collaborative
More
on-the-job
application
Use
multiple
tools Learning should be
self-directed
Better
measurement
strategy
Poll (single select)
§ Which aspect of your organization’s learning culture is the most
challenging for your vision?
§  Audience attitude towards learning
§  Leadership support and sponsorship
§  Openness to new technology
List requirements that
your ecosystem
should be able to
meet in order to
create the sort of
experience you want
and the data you want
to track.
Sketch your current
ecosystem and
evaluate it against
your technical
requirements.
Map your desired
ecosystem and plan ways
to fill the gaps.
4.	Technology	ecosystem	
19 This slide is hidden from presentation view
Chat question
§ What do you look for in a technology solution?
What do you want in an ecosystem?We asked participants to list what they are looking for in a learning ecosystem. Here are the common themes in the group.
Learner centric
and easy to use
Micro-learning Strong customer support Ability to scale
Ability to manage courses A right fit for the business Cost effective
Map an agile process
for content design,
development and
delivery.
Build a content
strategy that takes
into account curation,
as well as creation,
and leverages new
modalities like
microlearning and
video approaches.
Identify new processes for
digital delivery that you
may need to think about.
5. Digital	learning	processes	
22 This slide is hidden from presentation view
Chat question
§ What process changes have you made to shorten the time between
identifying a learning need and meeting it?
Journey	
Example	#1	
Here’s an example of a learner journey through a blended experience. It’s broken out by segments and
includes information about what is involved in each, as well as the duration.
6-8 weeks 4 weeks 1 week 8-10 weeks
Cohort:
Welcome
webinar
Welcome
message with
link to home
page
Certification
Curated
content
Ongoing
performance
support tools
In person:
Flip classroom
Solution focused
group tasks
Networking
On the job:
Application
Reflection
Focused content
Cohort:
Continued
collaboration
Peer reviewed
assignments
Nomination	
Kickoff	
Certification		
Fundamentals	
Immersive	
Workshop	
Integration	
Self paced
Topics
Assessments
Assignments
Discussions
Digital solution extends from nomination through in-person and beyond
Assess your team’s
mindset and
identify strengths
and areas you will
need to address.
Asses current skillsets
and identify role
changes that will need
to happen in order to
take your team into a
digital learning future.
Make a plan for keeping
your team current with
the knowledge needed to
excel in a digital learning
future.
6. Digital	learning	team	
25 This slide is hidden from presentation view
Instructional	Designer	 Learning	Experience	Designer	
We no longer create instruction,
We craft learning experiences.
Skills needed:
Instructional design principles
Graphic design for slides
Creates content
Uses content authoring tools
Skills needed:
Information architecture principles
UX and visual design for sites
Curates resources
Uses site authoring and video processing tools
The facilitator role is changing.
From	Facilitation	to	Moderation	 From	Theater	to	TV	
How do you transition your classroom skills to the digital world?
Chat question
§ What new roles are emerging that you want to hire, or skill up for?
Don’t Forget to Download the Blueprint!
§ Or email intrepid@vitalsource.com for a copy
29
3030
Thank you!
#CLOwebinar
	 	
		
Register for the next webinar!
THE BUSINESS OF LEARNING: A STRATEGIC APPROACH TO
DELIVERING IMPACTFUL LEARNING PROGRAMS
Thursday, August 16, 2018
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
clomedia.com/webinars

BUILD YOUR BLUEPRINT FOR DIGITAL LEARNING: HOW TO TRANSFORM YOUR LEARNING ORGANIZATION

  • 1.
    #CLOwebinar The presentation willbegin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2.
    #CLOwebinar Tools YouCan Use Audio Control –  A dial in number will not be provided. –  The audio will stream through your headphones or computer speakers. –  Also check your computer’s volume for external speakers or headsets.
  • 3.
  • 4.
    #CLOwebinar 1. MayI receive a copy of the slides? YES! Click on the handouts located on the right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in the follow up email. Frequently Asked Questions
  • 5.
    5 Build Your DigitalLearning Blueprint Webinar 8/14/2018 Manjit Sekhon Director, Learning Experience Design at Intrepid by VitalSource @manjitsekhon
  • 6.
    Digital disruption is here 90% of organizations anticipate theirindustries will be totally disrupted by digital trends But only 40% of organizations are adequately preparing for the disruptions to come Source: “Aligning the Organization for its Digital Future,” MIT Sloan Management Review & Deloitte University Press, 2016
  • 7.
  • 8.
  • 9.
    Digital Learning Blueprint 1 Business, performance and learning challenge Business impact metrics 2 Learning culture and digital learning vision 3 Technology ecosystem 4 5 Digital learning processes Digital learning team 6 9 Part 1 Digital Learning Vision (The What) Part 2 Digital Learning Strategy (The How)
  • 10.
    Poll (single select) § Whatis your go-to approach for critical training initiatives right now? §  In-person or virtual instructor led classes §  eLearning courses §  Micro content libraries §  Social and collaborative learning platforms §  Blended learning journeys
  • 11.
    Start by identifying thebusiness challenge your organization faces that you want to focus on this year. List the performance challenges this presents for your audience, and the learning you will need to provide to address these gaps. Finish by listing the current approaches available to you, any constraints these approaches present, and any associated resources you can use. 1. Business, performance and learning challenge 11 This slide is hidden from presentation view
  • 12.
    Make a planfor collecting baseline data on the performance gaps you identified in the previous section. Evaluate your current learning metrics and think about new ones that are possible through digital learning approaches. 2. Business impact metrics 12 This slide is hidden from presentation view
  • 13.
    Chat question § What aresome new learning success metrics you have started adopting?
  • 14.
    14 Past and Present . Physical presence in class Completed an eLearning (clickedto the end) Created an action plan to use on the job after an ILT Passed a Quiz Improvement in scores from Pre and Post tests How we used to measure learning success How we measure success now Engagement with content and peers Meeting completion criteria (points, badges, etc.) Did users demonstrate evidence of on the job application during the experience? Were users able to generate and share personal insights from the content? Did users create a working job deliverable?
  • 15.
    Evaluate your current learningculture in terms of audience readiness, leadership support, and other aspects of culture you may need to address. Brainstorm what your new learning culture will need to look like, feel like, and what will need to change. Articulate your vision statement or list your vision attributes for the learning experiences you want to create for your learners. 3. Learning culture and digital learning vision 15 This slide is hidden from presentation view
  • 16.
    Chat question § What isyour vision for the future of learning at YOUR organization?
  • 17.
    Vision for thefuture Overwhelmingly, the group agrees that the learner rules. You want to focus on meeting the needs of the learner. Making learning available when it’s needed, and make it right sized. Learning should be continuous, not an event Make learning more engaging Making learning more social and collaborative More on-the-job application Use multiple tools Learning should be self-directed Better measurement strategy
  • 18.
    Poll (single select) § Whichaspect of your organization’s learning culture is the most challenging for your vision? §  Audience attitude towards learning §  Leadership support and sponsorship §  Openness to new technology
  • 19.
    List requirements that yourecosystem should be able to meet in order to create the sort of experience you want and the data you want to track. Sketch your current ecosystem and evaluate it against your technical requirements. Map your desired ecosystem and plan ways to fill the gaps. 4. Technology ecosystem 19 This slide is hidden from presentation view
  • 20.
    Chat question § What doyou look for in a technology solution?
  • 21.
    What do youwant in an ecosystem?We asked participants to list what they are looking for in a learning ecosystem. Here are the common themes in the group. Learner centric and easy to use Micro-learning Strong customer support Ability to scale Ability to manage courses A right fit for the business Cost effective
  • 22.
    Map an agileprocess for content design, development and delivery. Build a content strategy that takes into account curation, as well as creation, and leverages new modalities like microlearning and video approaches. Identify new processes for digital delivery that you may need to think about. 5. Digital learning processes 22 This slide is hidden from presentation view
  • 23.
    Chat question § What processchanges have you made to shorten the time between identifying a learning need and meeting it?
  • 24.
    Journey Example #1 Here’s an exampleof a learner journey through a blended experience. It’s broken out by segments and includes information about what is involved in each, as well as the duration. 6-8 weeks 4 weeks 1 week 8-10 weeks Cohort: Welcome webinar Welcome message with link to home page Certification Curated content Ongoing performance support tools In person: Flip classroom Solution focused group tasks Networking On the job: Application Reflection Focused content Cohort: Continued collaboration Peer reviewed assignments Nomination Kickoff Certification Fundamentals Immersive Workshop Integration Self paced Topics Assessments Assignments Discussions Digital solution extends from nomination through in-person and beyond
  • 25.
    Assess your team’s mindsetand identify strengths and areas you will need to address. Asses current skillsets and identify role changes that will need to happen in order to take your team into a digital learning future. Make a plan for keeping your team current with the knowledge needed to excel in a digital learning future. 6. Digital learning team 25 This slide is hidden from presentation view
  • 26.
    Instructional Designer Learning Experience Designer We nolonger create instruction, We craft learning experiences. Skills needed: Instructional design principles Graphic design for slides Creates content Uses content authoring tools Skills needed: Information architecture principles UX and visual design for sites Curates resources Uses site authoring and video processing tools
  • 27.
    The facilitator roleis changing. From Facilitation to Moderation From Theater to TV How do you transition your classroom skills to the digital world?
  • 28.
    Chat question § What newroles are emerging that you want to hire, or skill up for?
  • 29.
    Don’t Forget toDownload the Blueprint! § Or email intrepid@vitalsource.com for a copy 29
  • 30.
  • 31.
    #CLOwebinar Register forthe next webinar! THE BUSINESS OF LEARNING: A STRATEGIC APPROACH TO DELIVERING IMPACTFUL LEARNING PROGRAMS Thursday, August 16, 2018 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars