Part of an article to describe how change management can be successfully achieved using online collaboration tools and methods. Although this article is based on using change management as part of a new HR operating model or HR SaaS / HCM System roll out, it can equally apply to other types of change.
Intranet Project: Roll-out Strategy & Pain Points to considereXo Platform
A modern intranet is a must in every organization. These slides
list the key steps needed for your intranet launch and the pain points to consider along with ways to avoid them.
Keep your team informed and productive
Run surveys to gauge team morale or get fast feedback
Run daily standups in an easy and effective way
Brainstorm creative ideas together
Collaborate with your team to plan and assign tasks quickly
Email: roger.reid@rpcassociates.co Website: www.rpcassociates.co
NiceMeeting is developing industry-first mobile solutions for audience engagement management. We provide event design companies, professional conference organizers and audio-video providers a powerful tool that can be implemented at any event to enhance quality, engage the audience and create the best attendee experience.
How we got everyone at MYOB hooked on UX, and how we're managing their addict...Megan Dell
MYOB hasn't been known for its usability and design. In the past 12 months, a UX team has been growing, and their influence on product design and development is continually growing. As User Experience designers and managers of a UX team, getting buy-in from your stakeholders and peers is awesome - especially when you're all new to the company. But what happens when you've increased the interest and buy-in so much that it turns into a monster to manage? You could double the size or your team, or you could do what we're doing - educating the rest of the company about good design and user experience and letting go of the reins a little. Scary? Yes. Learn how we're doing things at MYOB and the exponential change we are seeing in the company culture.
10 Interactive Ideas to Improve Your Company MeetingsSlido
In this guide, you will find 10 inspiring ideas for how Slido can help you run more engaging all-hands meetings, accelerate learning at your training sessions and involve your remote teams in the conversation.
Learn more about Slido at https://www.slido.com
For more inspiration on running effective meetings, go to https://blog.sli.do/
Intranet Project: Roll-out Strategy & Pain Points to considereXo Platform
A modern intranet is a must in every organization. These slides
list the key steps needed for your intranet launch and the pain points to consider along with ways to avoid them.
Keep your team informed and productive
Run surveys to gauge team morale or get fast feedback
Run daily standups in an easy and effective way
Brainstorm creative ideas together
Collaborate with your team to plan and assign tasks quickly
Email: roger.reid@rpcassociates.co Website: www.rpcassociates.co
NiceMeeting is developing industry-first mobile solutions for audience engagement management. We provide event design companies, professional conference organizers and audio-video providers a powerful tool that can be implemented at any event to enhance quality, engage the audience and create the best attendee experience.
How we got everyone at MYOB hooked on UX, and how we're managing their addict...Megan Dell
MYOB hasn't been known for its usability and design. In the past 12 months, a UX team has been growing, and their influence on product design and development is continually growing. As User Experience designers and managers of a UX team, getting buy-in from your stakeholders and peers is awesome - especially when you're all new to the company. But what happens when you've increased the interest and buy-in so much that it turns into a monster to manage? You could double the size or your team, or you could do what we're doing - educating the rest of the company about good design and user experience and letting go of the reins a little. Scary? Yes. Learn how we're doing things at MYOB and the exponential change we are seeing in the company culture.
10 Interactive Ideas to Improve Your Company MeetingsSlido
In this guide, you will find 10 inspiring ideas for how Slido can help you run more engaging all-hands meetings, accelerate learning at your training sessions and involve your remote teams in the conversation.
Learn more about Slido at https://www.slido.com
For more inspiration on running effective meetings, go to https://blog.sli.do/
Successful agile in distributed team Scrum Gathering Shanghai 2015hrbendi
Distributed team is always a big headache to software development. In this presentation we will discuss what are the key elements of a distributed team in terms of success, and share a case study.
Effective steps and important reminders for launching a minimally viable product (MVP) for your SaaS application, without overinvestment in the wrong resources.
I gave this to the Melbourne Scrum Users Group. It was an interesting group with a few experience scrum users and many inexperienced people via the ACS, so the talk had to accommodate some Scrum 101 stuff, and went longer than planned with me talking for a bit over an hour.
In the end it went well, and I hope I get some feedback from the audience via the meetup site and ACS website.
User Story Mapping - mini iad 2014 (Armani, Rodriguez)Fabio Armani
Riteniamo, che non vi sia dubbio sul fatto le User Story (introdotte da eXtreme Programming) e il Product Backlog (definito in Scrum) rappresentino due portentosi strumenti per la gestione agile dei requisiti e delle specifiche sia funzionali che non funzionali. Ma … hanno alcuni limiti.
Ad esempio, nonostante le notevoli caratteristiche del Product Backlog, la sua unidimensionalità non consente di creare un modello dei requisiti adatto a scalare e che consenta di gestire le dipendenze che possono essere presenti tra i vari elementi che lo costituiscono.
In questo workshop presenteremo e utilizzeremo un altro potente strumento che spesso utilizziamo durante gli User Story Workshop sia in fase d’Inception, sia all’inizio di ogni nuova release di un prodotto. Si chiama “User Story Mapping”.
Ci divertiremo con voi ad utilizzarlo in una simulazione che partendo dalla Vision di un prodotto ci consentirà di mappare i bisogni di un numero selezionato di utenti su un insieme di funzionalità organizzate in una mappa.
Inoltre vedremo come sia possibile utilizzare questo strumento per gestire le diverse release di un prodotto a partire dal così detto “Walking Skeleton” fino alle successive MMF (Mininum Markatable Feature)
Sapete cos’è il modello di Kano, FURPS+, o come il nome della capitale della Russia possa essere utilizzato per assegnare priorità alle diverse storie? Se vi abbiamo incuriosito, o se pensate che avere un nuovo strumento mentale da aggiungere alla vostra cassetta degli attrezzi potrebbe esservi utile, partecipate. Sarete certamente i benvenuti.
Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative.
In this class, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance.
By attending this class, you will be able to:
•Design your own organizational change-management strategy
•Understand how to foster user adoption
•Understand how to engage and build solution champions
•Build a communication plan
•Apply field-tested strategies in your organization
A strong user adoption strategy is the foundation for fostering growth and being proactive against churn. UserIQ’s CEO, Rachel Orston, laid out the fundamentals of user adoption and what changes as you scale at SaaStr Annual 2018.
You can find the recording of Rachel's presentation on UserIQ's User Adoption Toolkit: http://bit.ly/2phKSS4
These slides use concepts from my (Jeff Funk) course entitled Biz Models for Hi-Tech Products to analyze the business model for Slack, a supplier of collaborative tools for teams. These tools offer a new form of mail service that is very different from that of traditional e-mail programs such as Microsoft Outlook, G-Mail, and Yahoo-Mail. Slack designed its mail service for the cloud computing environment, as opposed to the traditional in-house computing environment. Accessing documents from the cloud is easier with Slack’s service than with Microsoft Outlook as is enabling apps for Slack’s service and reading messages. Reading messages is easier because they are organized by person (like instant messaging on smart phones) as opposed to time. By measuring usage, Slack can charge by active user thus reducing the risk of trying Slack, particularly for individuals, who are the main market for Slack. These slides describe the value proposition, customers, method of value capture, scope of activities and the method of strategic control for Slack.
Communication is an evolving practice and processes. This presentation cites some of the most common platforms of modern day communication practices.
Please leave a common. Thank you.
Marketing the Agile Way - Applying Scrum Outside of DevelomentKirsten Knipp
Using agile development methodologies in marketing is becoming more prevalent. This presentation defines scrum and describes how it's used in practice at HubSpot to gain greater transparency, manage prioritization better and achieve more predictability in our marketing efforts.
Leading Practices for Distribution SuccessNet at Work
As the pace of change in business accelerates—especially for those still relying on aged, on-premise ERP systems, wholesale distributors are struggling to keep up. Today’s leading distribution businesses need a proven solution that can be deployed quickly, predictably, and affordably, setting you up for growth and success.
The way how we help customers at ASPgems to do their software development projects in order to better accomplish their business objective in the Digital World.
Successful agile in distributed team Scrum Gathering Shanghai 2015hrbendi
Distributed team is always a big headache to software development. In this presentation we will discuss what are the key elements of a distributed team in terms of success, and share a case study.
Effective steps and important reminders for launching a minimally viable product (MVP) for your SaaS application, without overinvestment in the wrong resources.
I gave this to the Melbourne Scrum Users Group. It was an interesting group with a few experience scrum users and many inexperienced people via the ACS, so the talk had to accommodate some Scrum 101 stuff, and went longer than planned with me talking for a bit over an hour.
In the end it went well, and I hope I get some feedback from the audience via the meetup site and ACS website.
User Story Mapping - mini iad 2014 (Armani, Rodriguez)Fabio Armani
Riteniamo, che non vi sia dubbio sul fatto le User Story (introdotte da eXtreme Programming) e il Product Backlog (definito in Scrum) rappresentino due portentosi strumenti per la gestione agile dei requisiti e delle specifiche sia funzionali che non funzionali. Ma … hanno alcuni limiti.
Ad esempio, nonostante le notevoli caratteristiche del Product Backlog, la sua unidimensionalità non consente di creare un modello dei requisiti adatto a scalare e che consenta di gestire le dipendenze che possono essere presenti tra i vari elementi che lo costituiscono.
In questo workshop presenteremo e utilizzeremo un altro potente strumento che spesso utilizziamo durante gli User Story Workshop sia in fase d’Inception, sia all’inizio di ogni nuova release di un prodotto. Si chiama “User Story Mapping”.
Ci divertiremo con voi ad utilizzarlo in una simulazione che partendo dalla Vision di un prodotto ci consentirà di mappare i bisogni di un numero selezionato di utenti su un insieme di funzionalità organizzate in una mappa.
Inoltre vedremo come sia possibile utilizzare questo strumento per gestire le diverse release di un prodotto a partire dal così detto “Walking Skeleton” fino alle successive MMF (Mininum Markatable Feature)
Sapete cos’è il modello di Kano, FURPS+, o come il nome della capitale della Russia possa essere utilizzato per assegnare priorità alle diverse storie? Se vi abbiamo incuriosito, o se pensate che avere un nuovo strumento mentale da aggiungere alla vostra cassetta degli attrezzi potrebbe esservi utile, partecipate. Sarete certamente i benvenuti.
Organizational change management is one of the most overlooked and under-planned parts of many SharePoint implementations. You simply cannot afford to ignore the importance of this topic. Successful organizational change management is a critical component to ensuring the success of any SharePoint initiative.
In this class, we will discuss field-proven tactics to help your users make sense of the change that your SharePoint solution will inevitably bring into their daily work lives. You will learn a user adoption framework and some factors you should consider when planning your next SharePoint initiative. We will challenge the mindset that adoption can be driven, and embrace the concept of designing change for long-term sustainable cultural acceptance.
By attending this class, you will be able to:
•Design your own organizational change-management strategy
•Understand how to foster user adoption
•Understand how to engage and build solution champions
•Build a communication plan
•Apply field-tested strategies in your organization
A strong user adoption strategy is the foundation for fostering growth and being proactive against churn. UserIQ’s CEO, Rachel Orston, laid out the fundamentals of user adoption and what changes as you scale at SaaStr Annual 2018.
You can find the recording of Rachel's presentation on UserIQ's User Adoption Toolkit: http://bit.ly/2phKSS4
These slides use concepts from my (Jeff Funk) course entitled Biz Models for Hi-Tech Products to analyze the business model for Slack, a supplier of collaborative tools for teams. These tools offer a new form of mail service that is very different from that of traditional e-mail programs such as Microsoft Outlook, G-Mail, and Yahoo-Mail. Slack designed its mail service for the cloud computing environment, as opposed to the traditional in-house computing environment. Accessing documents from the cloud is easier with Slack’s service than with Microsoft Outlook as is enabling apps for Slack’s service and reading messages. Reading messages is easier because they are organized by person (like instant messaging on smart phones) as opposed to time. By measuring usage, Slack can charge by active user thus reducing the risk of trying Slack, particularly for individuals, who are the main market for Slack. These slides describe the value proposition, customers, method of value capture, scope of activities and the method of strategic control for Slack.
Communication is an evolving practice and processes. This presentation cites some of the most common platforms of modern day communication practices.
Please leave a common. Thank you.
Marketing the Agile Way - Applying Scrum Outside of DevelomentKirsten Knipp
Using agile development methodologies in marketing is becoming more prevalent. This presentation defines scrum and describes how it's used in practice at HubSpot to gain greater transparency, manage prioritization better and achieve more predictability in our marketing efforts.
Leading Practices for Distribution SuccessNet at Work
As the pace of change in business accelerates—especially for those still relying on aged, on-premise ERP systems, wholesale distributors are struggling to keep up. Today’s leading distribution businesses need a proven solution that can be deployed quickly, predictably, and affordably, setting you up for growth and success.
The way how we help customers at ASPgems to do their software development projects in order to better accomplish their business objective in the Digital World.
A recent guest webinar that I did for my friends over at UserZoom. The presentation is about the three levels of building up your corporate UX capabilities - methods, processes, and organizational change. The core of the presentation is on starting from your methods and why that drives most everything else. Hope you enjoy it.
2020 was a crazy year, to say the least, but we've got some highlights to share -- from SoGoSurvey releases, of course! Learn more about our latest and greatest updates, then join a live tour to see what you've been missing!
Tools and Resources for New Product Development: The Discovery PhaseDialexa
There is no shortage of information about new product development process for software on the Internet - and while it's great to have access to so much information, it can also be overwhelming - especially when you're new to the subject matter.
With that in mind, we thought it would be helpful to provide links to some of the tools and resources that we use or have used to inform our process. So without further ado, let's start at the beginning with the tools and resources we use in the discovery phase.
Full write-up: https://by.dialexa.com/tools-and-resources-for-new-product-developmentdiscovery-phase
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Getting The Most Out Of Microsoft 365 Employee Experience: Today & Tomorrow
There has never been a time where improving the employee experience has been more critical. Organizations need new and innovative approaches and solutions as work and the workforce change. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees. The question often hard to answer is, what is the best way to meet that growing need, especially in a way that meets it faster, with less cost and risk?Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee communication, employee collaboration, and employee management, how Microsoft 365 is changing these digital employee experiences and perhaps more importantly, what organizations are doing today to prepare for it.
Introduction to Agile Software Developmentaboulkheir
What is Agile Software Development?
The Agile Manifesto
The Twelve Principles of Agile Software
Agile Methodologies
Scrum
Extreme Programming (XP)
Lean Software Development
Kanban Software Development
User Story
Definition of Done
Relative Sizing & Story Points
Planning Poker Estimation Technique
Velocity
Nowadays, all organization works on the principle of Agile methodology, there might be many people like me who don't even know the meaning of Agile and Scrum Master.
I have made the docs from the source available on the internet with all due respect have copied the URL LINK.
The motive behind posting this is you can get an Agile understanding in one document.
Thanks
this presentation, Erika Van Noort, Director of our North American Consulting practice and Steve McDonald, Director of our Networking Business covered with our clients how to get to collaboration success and benefit from true ROI from UC investments:
Why Culture Eats UC&C Strategies for Lunch: We reviewed the findings of Softchoice’s latest study – “Working Hard or Hardly Networking: The Impact of Communications Tools on Employees”. We explored the power of visioning in creating effective UC&C strategies and getting beyond TCO to look at new measures of success.
Cisco vs. Microsoft: The Great Debate: We explored the latest Microsoft and Cisco UC&C solutions and provided the decision making framework on when organizations should choose a particular solution and the pros and cons for each.
The Art of the Possible – Using real life examples, we wrapped up the session discussing how Softchoice is helping clients augment their existing network, voice, presence, IM and video investments to deliver widely adopted collaboration experiences that drive enhanced productivity and new business opportunities.
Ux & Why Your Business Needs It (3Leaf Consulting)Thomas Watkins
User experience can make or break the success of your product. In this deck, we explain why and show you how 3Leaf's offerings address your needs as a business leader.
Oplægget blev holdt ved et seminar i InfinIT-interessegruppen Softwaretest den 11. februar 2014. Læs mere om interessegruppen her: http://infinit.dk/dk/interessegrupper/softwaretest/softwaretest.htm
How Slack Drives Change Management, a Totango webinarTotango
Change is hard, particularly when you are changing the behavior of employees. But Slack has done an unbelievable job in changing the way people work - making it really easy to communicate and collaborate in real time. They have grown to over 6 million daily active users in a few short years since inception. What's their secret?
Rav Dhaliwal, Slack's EMEA Head of Customer Success, gives an encore presentation from Customer Success Summit 2017.
Being the 3rd customer success team member ever hired at Slack, Rav will share Slack's winning approach to driving change and growing adoption. Their method involves 4 phases that are designed to ultimately support a new way of working.
Do you have a product or service that requires change management? Or are you simply impressed by Slack's remarkable growth? Download the webinar presentation and watch the replay!
Advocating for your users is key to project success. Kirsten Burgard and I show how, even developers can accomplish this via our process and case studies.
The pursuit for the perfect synchrony between software development and IT operations is still ongoing, and striking the balance won’t happen any time soon. Understand and address these 5 common DevOps challenges to achieve a higher- functioning and collaborative organization.
1. DESIGN FOR THE END USER.
• Use feedback gained through your change management project to
influence your “change”. For example, let’s assume a particular HR
system process is overly complex. Your change management will
be more successful if you can influence the technical project team
and arrive at a more user friendly, simple process.
• This is classic design thinking that will usually form part of a system
implementation, but as a change manager there is always
opportunity to provide feedback and improve the experience for
the end user, so be aware of this, always.
Please contact Nat Backhouse at www.honeycombhr.net for more information
2. PLAN YOUR PROJECT SCOPE
CAREFULLY.
• Choosing your scope carefully and agreeing it with your sponsors
is vital.
• Be clear about what “the change” is and then set about planning
your project around one goal – achieving successful change
around that scope.
• Be aware of time and resource constraints to ensure the scope is
achievable.
3. CHOOSE THE RIGHT METHODS.
• There are a few methods at your disposal as a change manager
(e.g change impact analysis, stakeholder mapping, change
readiness survey and many more). Ensure each method has a clear
reason for being used.
• Don’t feel you need to use every method at your disposal when
just 3 or 4 well-chosen methods will accomplish what is required.
• Think about which tools can be easily transferred online vs which
truly require face to face involvement (more on this in point 7).
4. CHOOSE YOUR TOOLS WISELY.
• Not all software offers the same functionality, so think carefully
about how you will use each platform.
• A good example is video conferencing. I find it invaluable being
able to read an audience and gauge their engagement during a
meeting.
• Zoom allows you to view all participants in a grid, at the same
time, whereas Microsoft Teams does not (at the time of writing,
Microsoft is reviewing this and it may be added in a future update).
5. ENGAGE YOUR SPONSOR, BUILD YOUR
CHANGE TEAM.
• You will need a change management team who are happy to work
remotely using online collaboration.
• Make sure your sponsor is fully aware and supportive of your
approach as much as the change itself. Your sponsor will be
instrumental in building excitement, setting expectations, and
helping you recruit an engaged project team.
6. MAKE IT FUN, BUILD EXCITEMENT!
• So important. Building a sense of excitement around not just the
change itself but also the change management journey is going to
make the project enjoyable and easier to achieve.
• For some, their involvement can be seen as an opportunity for
career development, so be sure to promote the project as such!
7. THE POWER, REACH AND SPEED OF
REMOTE.
• Bringing a project team together in the same room is engaging
and powerful. It is a tried and tested approach that works, but it
takes time, not to mention travel.
• Many change management activities and methods can work very
well indeed using online collaboration tools; in truth I believe some
are better and faster if completed using remote working.
• Here are just a few examples:
8. VIDEO CONFERENCING
• Use polls, use the chat functionality, build excitement with large
dispersed groups.
• Get to hear input from the quieter members of a group.
• Diversify your attendees – not only those who are in your building.
• Split larger topics and tasks into smaller working groups or
different sessions – there are so many ways to use video calls to
get work done in a speedy way. Even short workshops can be done
remotely, although longer workshops do present a challenge if
delivering remotely.
9. COLLABORATION TOOLS
• Keeping your project team up to date on progress
• Crowd-sourcing feedback on the fly
• Collaborating and voting on key themes for your communication
plans
• Sharing documents for online editing
• These are all so much quicker and better than traditional methods,
and again – progress can be rapid with an engaged group!
10. USE OF VIDEO
• Why limit your training to face to face training sessions? What
about new joiners, or line managers who cannot attend?
• Executive communication about “the change” can be delivered far
and wide by using video and replayed when necessary.
• Make videos snappy, bitesize and accessible to encourage as many
views as possible.
• Use your comms team if possible, to add subtitles and to edit
videos to achieve a professional result that is easily digested by as
many colleagues as possible.
11. AUGMENTED INTELLIGENCE,
AUTOMATION, ANALYTICS
• Consider automating your reporting and analytics to track how
your change is taking hold.
• Put in place surveys with sentiment analysis to understand your
audience and end users.
• Use data visualisation tools to make it simple to bring data into
your discussions with business leaders and truly quantify your
results and the impact that your project is having.
12. COMMUNICATIONS AND CAMPAIGN
LAUNCH.
• If, by the point of launch, your organisation is attuned to online
meetings, then put much of your communications campaign
online also.
• If your target audience is widely dispersed and is back working
physically in the workplace, then simply use your change
champions and key leadership & stakeholders to deliver your
campaign messages locally.
• Language will be a consideration of course, so ensure materials are
available in local language where necessary.
13. LEVERS & PULLEYS.
Your change shouldn’t be a fleeting flash of activity that peters out,
but a sustainable change - part of the fabric of your organisational
culture and ways of working. To achieve this, consider:
– Annual objectives to influence behaviours
– Analytics to provide insight on how the change is taking hold
– Close old methods / processes to ensure the new change takes
hold
– Schedule governance meetings with leadership to track
progress
– Continually review training materials to ensure they are up to
date