George Panagos Jr. is a retail management professional with over 15 years of experience leading operations through innovative merchandising, cost control, and staff development. He has a proven record of improving processes to increase profitability. His experience includes roles as Assistant Store Manager at Shoprite where he exceeded annual goals, and Store Manager at Big Lots where he boosted profitability by 46% within his first year. He utilizes strengths in merchandising, purchasing, operations analysis, cost reduction, sales training, and staffing initiatives.

1. GEORGE PANAGOS JR
120 Auburn Ave., Browns Mills, NJ
Gpanagosjr@yahoo.com • cell: 609*403*0267 • home: 609*321*6181
RETAIL MANAGEMENT PROFESSIONAL
Visual Merchandising / Store Design / Profit Optimization
Process Improvement / Inventory and Cost Control / Staff Development
Seasoned, results-producing management professional with extensive experience leading profit-
generating operations through innovative merchandising, pricing and discounting, and focus on
continuous product turnover. Effective leader skilled in developing highly productive, sales-driven teams
by implementing customer-focused training and sales programs. Exceptional ability to establish rapport
with customers, gain trust, and build strong repeat and referral business. Proven record of effective short-
and long-range tactical planning and improving operational processes to reduce shrink and achieve
optimal profitability.
MANAGEMENT AND SALES STRENGTHS
 Merchandising/ Product Presentation
 Purchasing and Vendor Management
 Operations Analysis/ Inventory Planning
 Cost Reduction and Shrink Avoidance
 Sales Training and Team Building
 Recruiting and Staffing Initiatives
 Budget Administration/ Oversight
 Change/ Turnaround Management
PROFESSIONAL EXPERIENCE
Shoprite Lawnside, NJ 2015 to 2016
Assistant Store Manager
Used independent judgment in making employment related and business decisions, or effectively
recommend decisions. Responsible for multiple departments to include merchandising, product mix, costs
and the supervision of associates and department managers. Maintained vendor relations and effectively
communicated what our expectations were.
Selected Achievements:
♦ Consistently exceeded annual goals in key metrics, such as profit, sales, employee retention, and
customer service.
♦ Company Awards, Received Dairy Month and Frozen Foods month, 2 years in a row.
Big Lots Toms River, NJ 2010 to 2015
Store Manager
Responsible for leading, planning, and directing the entire Store Team. Accountable for all functional
areas of the store, including the financial performance, execution of company initiatives, staffing,
inventory control, and compliance with company standards. Retained accountability for all aspects of the
store, delegated tasks or operational activities to other leaders and supervised, inspected, trained, and/ or
coached those leaders in order to accomplish all goals.
Selected Achievements:
♦ Played key role in boosting profitability by 46% and customer satisfaction rating by 23% within
first year in Store Manager position.
♦ Reduced shrink from 1.2% to 0.3% through implementation of improved merchandising and inventory
procedures.
• Merchandising / Product Presentation
• Purchasing and Vendor Management
• Operations

2. GEORGE PANAGOS JR
120 Auburn Ave., Browns Mills, NJ
Gpanagosjr@yahoo.com • cell: 609*403*0267 • home: 609*321*6181
Walmart Lanoka Harbor, NJ 2008 to 2010
Assistant Manager
Modeled, enforced, and provided direction and guidance to hourly associates on proper customer service
approaches and techniques to ensure customer needs, complaints, and issues were successfully
resolved within company guidelines and standards. Drove the financial performance of assigned area.
Ensured compliance with company policies and procedures.
Selected Achievements:
♦ Received “Outstanding Customer Service” award for each quarter of 2009.
♦ Achieved lowest shrink percentage on 1st year of Operation.
ShopRite Jackson, NJ 2002 to 2008
Department Manager
Responsible for the efficient scheduling of all department personnel and making sure that employee
breaks were scheduled properly in order to provide better service to customers. Analyzed weekly and
monthly sales and trends and compared to actuals, prepared ad projections, and wrote ads. Planned
displays, promotions, and determined pre-orders.
EDUCATION
Jackson Memorial High School Jackson, NJ High School Diploma