1. RESUME
OJEMAYE CHIDI MATHEW
Address:27, Moshood Bello Street,
Agbelekale, Abule-Egba,
Lagos State.
M: 08023421842/ 07065161257
E: cojemaye@yahoo.com
PERSONALSUMMARY
A well networked and results focused sales / operational manager who possess
proven marketing and leadership skills. Commercially aware and able to
successfully lead and motivate sales teams to achieve maximum performance and
results. Having a consistent track record in achieving all sales targets set and of
improving efficiency, maximize profits whilst minimizing costs. Presently looking
for a suitable sales managerial position with a reputable and successfulcompany.
CAREER OBJECTIVES
To occupy a responsible position in an establishment where hard work, excellence
and merit are held in high esteem and where opportunities exist for development
and advancement.
To maximize the academic potentials and working experience acquired by
integrating them for full implementation and utilization in improving quality
standards maintained in the organization.
CAREER HISTORY
Manager( operations, sales andcustomer care/aftersalesservice)
KAYNANYMUS NIGERIALIMITED
Surulere, lagos.
Jan 2015 – Till Date

2. Duties
 Maintains staff by recruiting, selecting, orienting, and training employees;
maintaining a safe, secure, and legal work environment; developing personal
growth opportunities.
 Prospecting for new business and creating sales channels.
 Motivating and working with sales team.
 Accomplishes staff results by communicating job expectations; planning,
monitoring, and appraising job results; coaching, counseling, and
disciplining employees; developing, coordinating, and enforcing systems,
policies, procedures, and productivity standards.
 Establishes strategic goals by gathering pertinent business, financial, service,
and operations information; identifying and evaluating trends and options;
choosing a courseof action; defining objectives; evaluating outcomes.
 Accomplishes financial objectives by forecasting requirements; preparing an
annual budget; scheduling expenditures; analyzing variances; initiating
corrective actions.
 Maintains quality service by enforcing quality and customer service
standards;analyzing and resolving quality and customer service problems;
identifying trends; recommending system improvements.
 Maintains professional and technical knowledge by attending educational
workshops;reviewing professional publications; establishing personal
networks; benchmarking state-of-the-art practices; participating in
professional societies.
 Provide oversight and direction to the employees in the operating unit in
accordancewith the organization's policies and procedures.
 Empower employees to take responsibility for their jobs and goals. Delegate
responsibility and expect accountability and regular feedback.
 Fostera spirit of teamwork and unity among department members that
allows for disagreement over ideas, conflict and expeditious conflict
resolution, and the appreciation of diversity as well as cohesiveness,
supportiveness, and working effectively together to enable each employee
and the department to succeed.
 Consciously create a workplace culture that is consistent with the overall
organization's and that emphasizes the identified mission, vision, guiding
principles, and values of the organization.
 Lead employees to meet the organization's expectations for productivity,
quality, and goal accomplishment.

3.  Provide effective performance feedback through employee recognition,
rewards, and disciplinary action, with the assistance of Human Resources,
when necessary.
 Maintain transparent communication. Appropriately communicate
organization information through department meetings, one-on-one
meetings, and appropriate email, and regular interpersonal communication.
General Manager(Operations / Marketing and sales)
NTA STAR TV NETWORKLTD,UYO (STARTIMES)
MAY 2013 – Dec 2014
Duties:
• Coordinating the business /operations of the city/state.
• Identify and secure new opportunities.
• Identify consumer requirements.
• Development of wholesale market within and outside uyo, akwaibom.
• Organizing and operating incentive schemes to keep sales people motivated
and involve in Business Building activity, Review performance at Team
meetings.
• Recognize defining market, competitor's share and competitor's strengths
and weakness.
• Allocating territories for sales staff.
• Forecasting projected business and establishing targeted markets share
within timeline.
• Compiling, analyzing and report on business and sales performance.
• Accomplish marketing and sales objectives by planning, developing and
implementing sales action plan.
• Improving productmarketability and profitability by researching, identifying
and capitalizing on market opportunities, improving productpackaging,
coordinating new productdevelopment, plan, organise and produceall e-
mail campaigns and social media marketing.
• Collect and provide information by gathering, analyzing and summarizing
data and trend from field activities.
• Build and maintain relationships with stakeholders and partners in the city.

4. • Advertise and sell company's products and services to current and
prospective customers.
• Sustain communication with key accounts by making periodic visits,
exploring specific needs.
• Anticipating new opportunities.
 Follow up on new needs and referrals.
.
 Managing staff levels to ensure that key target marketing areas are
always covered.
 Discover sales prospects and contact them.
.
 Make preparations of presentations, proposals and sales contracts.
.
 Device strategies and techniques necessary for achieving the business /
sales targets.
.
 Contributing to the annual sales and marketing plan.
 Protect organizations values by keeping information confidential.
.
 Creating sales& Distributionchannels( like dealers, sales points at
strategic locations to boost sales and developing dealers.)
BRANCH MANAGER (SALES,OPERATIONS& CUSTOMERCARE) -
NTA STAR TV NETWORKLTD((STARTIMES)
MAY 2010 - MAY 2013
Duties:
• Involved in overhauling internal sales procedures to increase conversions of
leads.
• Created a marketing plan that achieved an increase in order intake and
enquiries.
• Successfully implemented changes that increased customer retentions.
• Organised the opening of new dealers stores across my territory.
• Ensuring proper credit checks were completed on customers before products
or services released to customers.

5. • Prospecting for new business as well as renewing existing contracts.
• Managing of dealers / vendors
• Administration and data input duties to ensure that all records are kept up to
date and accurate.
. To provide monthly evaluation reports of all staff.
. Taking stockand cash inventory.
. Managing and allocating staff resources according to changing needs.
. Team management
• Managing and motivating sales teams.
• Ensuring the achievement of a high standard of customer service.
• Overseeing the development of less experienced members of my team.
• Developing capability in commercial planning and trade strategy.
• Maximising profit through effective use of business KPI’s and performance
management process.
• Managing store manpower effectively and in line with KPI objectives
ensuring no unnecessary wastage of Resources.
• Ensuring sales staff comply with company policies, procedures and
practices.
• Ensuring deadlines and targets are achieved whilst maintaining a high
quality of service.
• Devising unique strategies and techniques to achieve the sales targets.
• Identifying and winning new business opportunities within defined market
sectors
Skiddo Foods, Nig. Ltd, Port Harcourt. May2009 – 2010
(Sales and Distribution of Skiddo Puffed Snacks and Tortilla Corn chips)
Post: Regional SalesManager (Port Harcourt Region)
Duties:
 Accomplishes regional sales human resource objectives by recruiting,
selecting, orienting, training, assigning, scheduling, coaching, counseling,
and disciplining employees in assigned districts; communicating job
expectations; planning, monitoring, appraising, and reviewing job
contributions; planning and reviewing compensation actions; enforcing
policies and procedures.

6.  Achieves regional sales operational objectives by contributing regional sales
information and recommendations to strategic plans and reviews; preparing
and completing action plans; implementing production, productivity, quality,
and customer-service standards;resolving problems; completing audits;
identifying trends; determining regional sales system improvements;
implementing change.
 Meets regional sales financial objectives by forecasting requirements;
preparing an annual budget; scheduling expenditures; analyzing variances;
initiating corrective actions.
 Establishes sales objectives by creating a sales plan and quota for districts in
supportof national objectives.
 Maintains and expands customer base by counseling district sales
representatives; building and maintaining relationship with key customers;
identifying new customer opportunities.
 Recommends productlines by identifying new productopportunities, and/or
product, packaging, and service changes; surveying consumer needs and
trends; tracking competitors.
 Implements trade promotions by publishing, tracking, and evaluating trade
spending.
 Updates job knowledge by participating in educational opportunities;
reading professional publications; maintaining personal networks.
 Accomplishes sales and organization mission by completing related results
as needed.
 Sells products by maintaining and expanding customer base; managing
staff.
 Sales and chain development of company products
 Generate leads and maintain clients
 Manage account services through quality checks and follow-up.
 Improvement of existing markets and developing new ones
 Development and maximizing third party relationships to deliver on brand
objectives and strategies
 Supervision and coordinating of salesmen
 Maintaining healthy stocklevel of products with the customers
 Ensuring that the productis available throughout the region
 Good understanding of the market and competition
 Ensuring proper visibility and facing of the stocks
 Identify and liaise with the distributors/ customers for outstanding
 Meeting the region Sales target

7. PROFESSIONAL EXPERIENCE
Sales and marketing
• Able to effectively communicate the benefits and value of a companies
products orservices to partners and potential customers.
• Experience of professional presentations to customers either individually or
in groups.
• Experience of phone prospecting, and cold calling for leads.
• Excellent communications skills to build relationships with potential new
customers and to reinforce ones with existing clients.
• A track record of selling high order value projects.
• Experience of business development through cold calling and client
meetings.
• Strong telephone and business communication skills.
Management
• Strong decision making abilities.
• Account management and active business development experience.
• Able to quickly compile a detailed knowledge of the companies products
and services.
• Possessing the ability to motivate and lead a winning team.
• Excellent report writing skills.
• Strong time management and organisational skills.
• Overseeing the recruitment of new sales and retail staff, as well as their
training and induction.
• Excellent attention to detail.
• Constantly striving to outperform and lead by example.
• An in-depth understanding of budgetary and fiscal responsibility.
• Proven ability to quickly identify new business opportunities and markets.
• Experience of managing both internal and external marketing teams.
• Having the ability to think creatively, strategically and analytically.
• Wide experience in wholesale marketing within & outside lagos.
• Strong Ability to development of sales / distribution channel.
KEY COMPETENCIES AND SKILLS

8. Competitor analysis
Result Driven & sales
planning/ management Presentation skills
Building relationship&
Customer relationship
management.
Demand planning
Performance / team
management
Team player /
development
Vendor management Territory management
Development of
sales/distribution channel
Negotiating Managing profitability
PREVIOUS CAREER HISTORY
Group Head: marketing /
sales
Kofsol group of
companies, Lagos.
Jan 2008
Senior Sales Executive Simba Group, Lagos
June 2007- Dec
2007
Senior Sales Executive
Asian Motors,
Lagos
2006 - may 2007
IGI Co Ltd. Assistant Unit sales manager.2003 - 2006
ACHIEVEMENT:
. WAS ABLE TO INCREASE THE SALES/SUBCRIBERSBASE OF
UYO CITY AND EMERGE AS THE BEST ONLINE RATE IN SOUTH EAST
ZONE, 2013.( In Terms of recharge card sales).
: Was able to meet December 2010’s sales Target at Star Times LTD.
However the target was even surpass by over 45%.
 The Best Sales Branch for the months of March and April 2011.
 The Best BUSINESS HALL / BRANCH for the month of August 2011,
In terms of SALES, CUSTMER SERVICE, AND DILIGENT TO WORK.
 Best SALES Branch/CUSTOMER SERVICE for the year 2011.
 FOR THE MONTH OF MAY, JUNE, JULY AND AUGUST PROMO
2012,AWARDED SECOND BEST BRANCH IN SALES.

9.  AWARDED SECOND BEST BRANCH FOR MOBILE PHONE SALES,
FOR NOVEMBER 2012.
AWARDED THE EXCELLENT STAFF OF THE YEAR 2012
AWARDED THE EXCELLENT STAFF FOR JAN-MAY 2013
ACADEMIC QUALIFICATIONS
Lagos State University, Ojo, LagosMBA in marketing 2009
Lagos State University, Ojo, Lagos B.Sc.Economics (Ed) 2000
Eko Boys High School, Lagos WAEC Certificate 1994
General Certificate Examination GCE Certificate 1994
OdiOlowo Pry School, Idi-Oro, Mushin Pry. Sch. Certificate 1988
REFERENCES
Available on request.
Driving license: Yes
DOB: 22nd May 1978
Marital status: Married