1. Ferdale A. Carr
231 Ridgedale Drive Apt 4
West Monroe, LA 71291
318-791-3503
Email: ferdalec@yahoo.com
SUMMARY OF QUALIFICATIONS
Experienced leader with over 10 years of management and internal and external customer service skills.
Experienced loss prevention specialists. Strong communicator, knowledge of security investigations through loss
prevention, organizational management, soft and hard goods merchandising. Leader in motivation of team members
to obtain results, facilitator, recruiting and interviewing.
EXPERIENCE
Rent-A- Center Monroe, LA
Manager In Training 2014 to Present
 Increases management and store effectiveness by team building, recruiting, coaching, communicating
expectations and values, mentoring staff, executing sales programs for comping sales results, set and
achieve store sales goals,tracking program successfulness through customersatisfaction and store
performance, monitoring financial reports and ensuring loss prevention measures are upheld at all times.
 Coordinates collections and account management for new and existing customers and develops steady
credit standings with customers through payment accuracy and accurate account reporting.
 Develop strategic measures for minimizing merchandise loss, accurate attention to detail to prevent an
absent customer, scoping interviewing of customers for information to update customer file and effective
response interviewing style.
 Formulate plans regarding customer and employee safety, constant surveillance of immediate and
surrounding store location to ensure familiarity of surroundings,knowledge of basic emergency
procedures,evacuation protocol, monitoring of close circuit video surveillance and responding to alarm
response systems
 Implement procedures for minimizing the loss of merchandise, money or company assets as much as
possible by cconducting daily inventories to insure company asset are accounted for 100% and updated
customer payments and information.
Game Stop Monroe, LA
Store Sales Manager 2013 to 2014
 Maintained and oversee the sales measures and goals for individual gaming departments, Supervise store
operations via proper and effective communication and organizational skills.
 Increased profitability, implemented company and public policy
 Developed exceptional customer service program to minimize loss prevention and increase sales and
bottomline profitability.
 Increase percentage of repeat customers through effective use of company rewards program.
 Strongly communicate store goals and standards ofsales to sales team and follow up with progress,
evaluated employee performance through company training sessions,counseled employee based on
coaching up model and corrective action notices.
 Processing product need and sell through,interpreting sales percent gains for effective product placement,
monitoring of by back program and cash handling of all soft and hard goods,managing and conducting
daily inventories to minimize loss prevention of merchandise.

2. Hibbett Sporting Goods, Inc. Jackson, MS
General Store Sales Manger 2005-2013
 Developed and implement procedures for minimizing the loss of merchandise, money or company assets,
employee safety and emergency procedures.Completes store operational requirements by scheduling and
assigning employees, following up on work results.
 Maintains store staff by recruiting, selecting, orienting, and training employees, coaching, counseling, and
disciplining employees, planning, monitoring, and appraising job results.
 Achieves financial objectives by preparing an annual budget,scheduling expenditures, analyzing variances,
initiating corrective actions, Identifies current and future customer requirements by establishing rapport
with potential and actual customers and other persons in a position to understand service requirements.
 Ensures availability of merchandise and services by approving contracts, maintaining inventories.
 Formulates pricing policies by reviewing merchandising activities, determining additional needed sales
promotion, authorizing clearance sales, studying trends, Markets merchandise by studying advertising,
sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
 Secures merchandise by implementing security systems and measures, Protects employees and customers
by providing a safe and clean store environment, Maintains the stability and reputation of the store by
complying with legal requirements, Determines marketing strategy changes by reviewing operating and
financial statements and departmental sales records.
 Maintains professionaland technical knowledge by attending educational workshops, reviewing
professional publications,establishing personal networks, participating in professional societies,Maintains
operations by initiating, coordinating, and enforcing program, operational, and personnelpolicies and
procedures, Contributes to team effort by accomplishing related results as needed.
 Conduct or assist in investigations regarding shopperor associate dishonesty,help with store inventory and
file reports and company policy documentation.
ACHEIVEMENTS
 2009, 2010, 2011, 2012 and 2013: Awarded for 97.8% Training Compliance Rate- Hibbett Sporting Goods,
Inc.
 District Sales Leader- 2013-Hibbett Sporting Goods, Inc.
 Certificate of Knowledge 4 out of 4 Placements with an average of 15% Sales Gains - Hibbett Sporting
Goods, Inc.
 Awarded Rookie of the Year-2014 for Improvement of Profitability by a 30% Sales Increase
EDUCATION
Alcorn State University Lorman, MS
Dates Attended: 2006 to 2008 Degree of Study: Business Administration
Hinds Community College Raymond, MS
Dates Attended: 2004 to 2006 Degree of Study: Business Administration
References Available Upon Request