1. TONEY E. HARNEY
11326 Cuyahoga Dr. Indianapolis, Indiana 46235, 317-701-4060, Toney.Harney@yahoo.com
QUALIFICATIONSPROFILE:
Highly dynamic, intuitive, results-driven, detail oriented professional, offering over 10+ years of
comprehensive retail management experience. I demonstrate proven capability to develop work tactics
and strategies to execute plans within specified timeframes without compromising the quality of the
result. Experience demonstrates evident competency in overseeing and leading staff and business
operations in challenging and complex environments successfully. I possess excellent leadership,
interpersonal, problem-solving, and communication skills.
EDUCATION
Tennessee State University Nashville, TN
Major: Engineering 24 semester credit hours completed GPA 3.5
Whites Creek High School Nashville, TN
Concentration: General Studies
Graduate: Diploma received GPA 3.3
MAJOR ACCOMPLISHMENTS:
Continuously rank in top 3 position in sales in the district
Successfully turned the negative profitability of several stores within the district to positive profit
versus loss over short periods of time
Selected by district and regional managers to go into troubled stores restructure, reorganize, and
implement new management styles to efficiently increase store operations as a member of the
Smart Team. Because of my efforts several stores that were slotted for closure remain open and
running.
Merchandising skill led to store being categorized as a model store
Assemble and organize teams in opening new store locations
Achieved 8% over projected sales after new store being open for only 6 months
Routinely achieve quarterly sales goals to receive performance bonuses
2nd overall in district in shrink improvement
Recognized for best expense control over plan percentage in district
Performance evaluation rating consistently Exceptional
WORK EXPERIENCE:
Assistant Manager Feb 2009- Mar 2010/Store Manager March 4, 2010 – Present
Dollar General, Several locations throughout the Indianapolis area
Supervise day to day operations of a fast paced, high volume retail store
Responsible for overall cash handling, tender reconciliation, and in-store cash flow review
Ensure company goals are achieved in reference to planograms, lay outs and standards
2. Analyze store needs and task to be completed, and prepare the easy planner daily as required
Reconcile expense reports to ensure accurate inventory and accounting ledgers
Provide analysis to senior managers and leaders regarding sales, store positioning in the market,
trend analysis, and other operational factors
Receive, log, sort, and distribute merchandise for warehouse and vendors, add to inventory and
account for merchandise purchased, stolen, or damaged accurately
Responsible for inventory management i.e. scan outs, on-hand adjustments, stock counts, product
ordering, and supply ordering for store use
Analyze shrink, and develop improvement plans to reduce or eliminate causes
Successfully delivery customer service
Oversee subordinates to ensure daily and weekly task are completed on time and to high standard
Recruit, interview, hire, train and develop staff members in a high turnover environment
Make schedules and adhere to store budgeted hours on a weekly basis
Develop in house policy and regulation regarding leave, sick time, and attendance
Responsible for accurately processing weekly payroll into pay system
Provide coaching tools to employees when disciplinary issues arise
Assistant Manager June 2005 – February 2009
Walgreen Drugstore Indianapolis, In
Continuously provide excellent customer service to guarantee customer satisfaction
Train new employees in customer service, cash handling, transaction processing, and product
merchandising
Oversee and delegate tasks to subordinate employees in order to meet delegation of the shift
Coordinate and complete projects within time constraints
Utilize time management skills prioritizing work for daily tasks throughout the store
Audit cash register drawers, make daily bank deposits, and reconcile cash registers drawers
including all payment transactions of cash, credit, debit, and all other forms of tender
Detail, manage, and process daily cash reports in order to maintain financial records
Prepare, calculate, and verify team and payroll information to insure accurate and timely
payments
Utilize excellent communication skill both oral and written in customer service, vendor and
manufacturer relations, and in lateral communication among co-workers and superiors
Receive, log, sort, and distribute merchandise for warehouse and vendors, add to inventory and
account for merchandise purchased, stolen, or damaged accurately
References available upon request