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Field Service Management in Odoo 13
www.cybrosys.com
INTRODUCTION
● Odoo has introduced a new app called Field service management in
version 13.
● This app is useful to plan, assign, perform and asses the customer field
service task effectively.
● And also provide a platform for analysing and evaluating the progress of
your business.
● Install Field Service module from apps.
● We can see all the task from the Dashboard.
● We can create a new task by clicking the create button.
● provide a title and Fill the necessary field and click save button to save.
● Click the start button for run the timer.
● To Pause the timer click PAUSE button.
● We can resume the timer by clicking RESUME button.
● If the work is done click Stop button to stop the timer.
● By clicking stop button a wizard will get popupped from where you can
specify the time and description then click save button to save changes.
● We can add timesheet for the task by clicking Time button.
● Click Create button to add timesheet.
● Select customer provide description and time duration and save the
changes.
● We can add worksheet and materials for the tak by clicking Worksheet and
Products button respectively.
● By clicking product button a product window is opened from the window we
can select the products and its quantity.
● From the task we can see the total selected materials quantity and its
associated price.
● By clicking worksheet button a worksheet form is opened.
● Provide the necessary details and save form.
● Now you can see the worksheet is completed.
● Click MARK AS DONE button when the task is done.
● Sign the report by clicking SIGN REPORT button.
● Create invoice for the task by clicking CREATE INVOICE button.
● We can see the selected product in the invoice.
● We can see the Task scheduled from
All Task -> To Schedule
● We can plan the task
○ By User
○ By Project
○ By Worksheet
● In the reporting section we can analyse the task using different graphs and
pivot view.
● From the configuration menu we can Create and view Project, Product and
Worksheet Template.
● Under the settings we can enable different features.
For more information, Watch the video: Field Service Management in Odoo 13
Cybrosys Technologies
Pvt. Ltd.
1st Floor, Thapasya
Building,
Infopark, Kakkanad,
Kochi, Kerala,
India-682030.
Cybrosys Technologies
Pvt. Ltd.
1st Floor, Thapasya Building,
Infopark, Kakkanad,
Kochi, Kerala,
India-682030.
Cybrosys Technologies Pvt. Ltd.
Neospace, Kinfra Techno Park,
Kakkancherry,
Calicut University P.O.
Calicut Kerala, India - 673635.
Cybrosys Ltd
Cybrosys Limited
Alpha House, 100 Borough High
Street, London, Greater London,
SE1 1LB, United Kingdom
Thank You !
Cybrosys Technologies Pvt. Ltd.
1st Floor, Thapasya Building,
Infopark, Kakkanad, Kochi,
India - 682030.

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Field Service Management in Odoo 13

  • 1. Field Service Management in Odoo 13 www.cybrosys.com
  • 2. INTRODUCTION ● Odoo has introduced a new app called Field service management in version 13. ● This app is useful to plan, assign, perform and asses the customer field service task effectively. ● And also provide a platform for analysing and evaluating the progress of your business.
  • 3. ● Install Field Service module from apps.
  • 4. ● We can see all the task from the Dashboard.
  • 5. ● We can create a new task by clicking the create button. ● provide a title and Fill the necessary field and click save button to save.
  • 6. ● Click the start button for run the timer.
  • 7. ● To Pause the timer click PAUSE button.
  • 8. ● We can resume the timer by clicking RESUME button.
  • 9. ● If the work is done click Stop button to stop the timer.
  • 10. ● By clicking stop button a wizard will get popupped from where you can specify the time and description then click save button to save changes.
  • 11. ● We can add timesheet for the task by clicking Time button.
  • 12. ● Click Create button to add timesheet.
  • 13. ● Select customer provide description and time duration and save the changes.
  • 14. ● We can add worksheet and materials for the tak by clicking Worksheet and Products button respectively.
  • 15. ● By clicking product button a product window is opened from the window we can select the products and its quantity.
  • 16. ● From the task we can see the total selected materials quantity and its associated price.
  • 17. ● By clicking worksheet button a worksheet form is opened. ● Provide the necessary details and save form.
  • 18. ● Now you can see the worksheet is completed.
  • 19. ● Click MARK AS DONE button when the task is done.
  • 20. ● Sign the report by clicking SIGN REPORT button.
  • 21. ● Create invoice for the task by clicking CREATE INVOICE button.
  • 22. ● We can see the selected product in the invoice.
  • 23. ● We can see the Task scheduled from All Task -> To Schedule
  • 24. ● We can plan the task ○ By User ○ By Project ○ By Worksheet
  • 25. ● In the reporting section we can analyse the task using different graphs and pivot view.
  • 26. ● From the configuration menu we can Create and view Project, Product and Worksheet Template.
  • 27. ● Under the settings we can enable different features.
  • 28. For more information, Watch the video: Field Service Management in Odoo 13
  • 29. Cybrosys Technologies Pvt. Ltd. 1st Floor, Thapasya Building, Infopark, Kakkanad, Kochi, Kerala, India-682030. Cybrosys Technologies Pvt. Ltd. 1st Floor, Thapasya Building, Infopark, Kakkanad, Kochi, Kerala, India-682030. Cybrosys Technologies Pvt. Ltd. Neospace, Kinfra Techno Park, Kakkancherry, Calicut University P.O. Calicut Kerala, India - 673635. Cybrosys Ltd Cybrosys Limited Alpha House, 100 Borough High Street, London, Greater London, SE1 1LB, United Kingdom Thank You ! Cybrosys Technologies Pvt. Ltd. 1st Floor, Thapasya Building, Infopark, Kakkanad, Kochi, India - 682030.