Presentation delivered at the UKSG Usage Statistics for Decision Making workshop. Held at the Institute of Materials, Minerals and Mining, London. 2nd Febrary 2012.
Evaluating the Big Deal: What metrics matter?Selena Killick
In April 2010 the Cranfield University Libraries embarked upon a review of the electronic journal packages. Following research into usage metrics employed at other institutions a number of key performance indicators were developed and assessed using a standardised Excel template. The resulting information helped to inform a cancellation decision.
Qualitative and Quantitative Methods in Electronic Collection ManagementSelena Killick
This document summarizes Selena Killick's presentation on evaluating big deal journal packages through qualitative and quantitative methods at Cranfield University. Cranfield University spends over £150 million annually, with 68% of its information expenditure going towards journal subscriptions in 2010-2011. Killick developed an approach using both quantitative metrics like downloads, costs, and usage trends, as well qualitative measures involving academic liaisons and analyzing reading lists and REF preferred journals. She created an Excel template to automate calculations from COUNTER and subscription data. The results helped inform collection decisions while justifying expenditures and demonstrating the value of resources.
Applying Performance Measurement to Safeguard Budgets: Qualitative and Quanti...Selena Killick
Selena Killick presented on applying both qualitative and quantitative metrics to evaluate electronic journal packages at Cranfield University. She discussed developing systematic and sustainable methods to measure usage statistics, coverage, value for money, and academic input to aid budgeting and cancellation decisions. Key metrics included downloads, cost per title, and input from liaison librarians and reading lists. Both types of data together provide a fuller picture of value to better justify expenditures and safeguard budgets.
Achieving Acquisitions Efficiency with Talis Aspire - Laura Unwin, Rachel Sch...Talis
This document summarizes a presentation about using Talis Aspire reviews 2.0 software to improve acquisitions efficiency. It includes a demo of the software and discussions from the University of Liverpool and King's College London on their experience. The software allows libraries to more quickly determine how many copies of books are needed for courses, identify new editions, view comment histories, and set alerts. Both universities found it saves time by cutting out duplicate catalog checks and provides a holistic view of student needs.
Evidence-Based eBook Purchasing: Results and Implications from a Consortia-Pu...Charleston Conference
This document summarizes a case study of a demand-driven acquisitions (DDA) program between the University of California system and CRC Press for engineering eBooks. The key points are:
1) The UC system had previously purchased CRC eBook archives but wanted to explore DDA to acquire new titles. They tested a DDA model for CRC's engineering eBook collection.
2) The DDA program was administered by the California Digital Library and gave all UC campuses access to newly published engineering eBooks. Titles that saw sufficient use were purchased for the system.
3) The initial results found that about 7% more titles were purchased than projected, showing the DDA program was an effective
This document summarizes Virginia Tech University Library's implementation of a purchase-on-demand (POD) pilot program to fulfill interlibrary loan requests. The program started in 2013 and integrated acquisitions and collection management functions with interlibrary loan. It allowed purchasing needed articles and books instead of requesting them through traditional interlibrary loan when it was cheaper than fees. Over the first year, the program purchased over 900 articles and 370 books. The library planned to further integrate content delivery processes and refine data collection to support collection management decisions.
7:00 AM – 8:00 AM Breakfast Discussion Location: Francis Marion, Colonial Ballroom Sponsored by: ebrary Speakers: Hope Barton, Associate University Librarian & Director of Services, University of Iowa; Christopher Warnock, CEO/CTO, ebrary; Michael Walmsley, Director of Sales, U.S., YBP Library Services Join ebrary for breakfast and a roundtable discussion! ebrary and YBP have developed a new Patron Driven Acquisition program, which allows librarians to provide access to a vast selection of authoritative e-books, while only purchasing titles that get used. Learn how this eco-friendly, digital model enables libraries to offer e-books “on-demand” rather than purchase books “just-in-case,” to: Satisfy user needs Save valuable shelf space Satisfy administration that purchases are being used Hope Barton, Associate University Librarian & Director, Services at University of Iowa will give a first-hand account of how the University has implemented the PDA program, which has both enhanced acquisitions and also saved budget dollars. The session will be lead by Kevin Sayar, President of ebrary; Matt Barnes, Vice President of North American Academic Sales at ebrary; and Michael Walmsley Director of Sales, U.S. at YBP Library Services.
As a means of making available and acquiring e-books,
Stockholm University Library uses PDA and EBS models.
In order to improve the knowledge of the benefits and
drawbacks of these purchasing models, the library has
undertaken a major evaluation of ten agreements with
various publishers and aggregators. This session will, among
other things, address the following questions: What is the
average price per book at the time of purchase? What is the
cost per use? Do purchased titles continue to be used? What
is the usage by subject area and by year of publication?
Evaluating the Big Deal: What metrics matter?Selena Killick
In April 2010 the Cranfield University Libraries embarked upon a review of the electronic journal packages. Following research into usage metrics employed at other institutions a number of key performance indicators were developed and assessed using a standardised Excel template. The resulting information helped to inform a cancellation decision.
Qualitative and Quantitative Methods in Electronic Collection ManagementSelena Killick
This document summarizes Selena Killick's presentation on evaluating big deal journal packages through qualitative and quantitative methods at Cranfield University. Cranfield University spends over £150 million annually, with 68% of its information expenditure going towards journal subscriptions in 2010-2011. Killick developed an approach using both quantitative metrics like downloads, costs, and usage trends, as well qualitative measures involving academic liaisons and analyzing reading lists and REF preferred journals. She created an Excel template to automate calculations from COUNTER and subscription data. The results helped inform collection decisions while justifying expenditures and demonstrating the value of resources.
Applying Performance Measurement to Safeguard Budgets: Qualitative and Quanti...Selena Killick
Selena Killick presented on applying both qualitative and quantitative metrics to evaluate electronic journal packages at Cranfield University. She discussed developing systematic and sustainable methods to measure usage statistics, coverage, value for money, and academic input to aid budgeting and cancellation decisions. Key metrics included downloads, cost per title, and input from liaison librarians and reading lists. Both types of data together provide a fuller picture of value to better justify expenditures and safeguard budgets.
Achieving Acquisitions Efficiency with Talis Aspire - Laura Unwin, Rachel Sch...Talis
This document summarizes a presentation about using Talis Aspire reviews 2.0 software to improve acquisitions efficiency. It includes a demo of the software and discussions from the University of Liverpool and King's College London on their experience. The software allows libraries to more quickly determine how many copies of books are needed for courses, identify new editions, view comment histories, and set alerts. Both universities found it saves time by cutting out duplicate catalog checks and provides a holistic view of student needs.
Evidence-Based eBook Purchasing: Results and Implications from a Consortia-Pu...Charleston Conference
This document summarizes a case study of a demand-driven acquisitions (DDA) program between the University of California system and CRC Press for engineering eBooks. The key points are:
1) The UC system had previously purchased CRC eBook archives but wanted to explore DDA to acquire new titles. They tested a DDA model for CRC's engineering eBook collection.
2) The DDA program was administered by the California Digital Library and gave all UC campuses access to newly published engineering eBooks. Titles that saw sufficient use were purchased for the system.
3) The initial results found that about 7% more titles were purchased than projected, showing the DDA program was an effective
This document summarizes Virginia Tech University Library's implementation of a purchase-on-demand (POD) pilot program to fulfill interlibrary loan requests. The program started in 2013 and integrated acquisitions and collection management functions with interlibrary loan. It allowed purchasing needed articles and books instead of requesting them through traditional interlibrary loan when it was cheaper than fees. Over the first year, the program purchased over 900 articles and 370 books. The library planned to further integrate content delivery processes and refine data collection to support collection management decisions.
7:00 AM – 8:00 AM Breakfast Discussion Location: Francis Marion, Colonial Ballroom Sponsored by: ebrary Speakers: Hope Barton, Associate University Librarian & Director of Services, University of Iowa; Christopher Warnock, CEO/CTO, ebrary; Michael Walmsley, Director of Sales, U.S., YBP Library Services Join ebrary for breakfast and a roundtable discussion! ebrary and YBP have developed a new Patron Driven Acquisition program, which allows librarians to provide access to a vast selection of authoritative e-books, while only purchasing titles that get used. Learn how this eco-friendly, digital model enables libraries to offer e-books “on-demand” rather than purchase books “just-in-case,” to: Satisfy user needs Save valuable shelf space Satisfy administration that purchases are being used Hope Barton, Associate University Librarian & Director, Services at University of Iowa will give a first-hand account of how the University has implemented the PDA program, which has both enhanced acquisitions and also saved budget dollars. The session will be lead by Kevin Sayar, President of ebrary; Matt Barnes, Vice President of North American Academic Sales at ebrary; and Michael Walmsley Director of Sales, U.S. at YBP Library Services.
As a means of making available and acquiring e-books,
Stockholm University Library uses PDA and EBS models.
In order to improve the knowledge of the benefits and
drawbacks of these purchasing models, the library has
undertaken a major evaluation of ten agreements with
various publishers and aggregators. This session will, among
other things, address the following questions: What is the
average price per book at the time of purchase? What is the
cost per use? Do purchased titles continue to be used? What
is the usage by subject area and by year of publication?
The Kelvin Smith Library at Case Western Reserve University implemented several technological changes to transform its service model. It replaced the physical reference desk with a "service desk" and implemented Summon as the main search tool across the library website and LibGuides. It also redesigned the entire website to prominently feature Summon. The library uses a "balanced scorecard" to publicly track metrics like the percentage of searches done in Summon. Other changes include assigning all students a "personal librarian," creating collaboration spaces, and planning tools like a CRM system and instruction videos. The goal is to meet users where they are and build relationships through new services and roles.
The document provides an update on Talis Aspire, a reading list and content management platform. It summarizes improvements and growth in 2015, including a 27-38% year-over-year growth in page views and server requests on reading lists. It outlines continuous improvements in security, performance, and developer investment. It also discusses upcoming focus areas like improving the user experience, supporting digital content and textbooks, and integrating with library systems.
New Methods for Extending Access: Implications for Publishers and Library Col...Charleston Conference
Presented at the 2015 Charleston Conference by Julia Gelfand,
Applied Sciences, Engineering & Public Health Libn, Univ of Calif, Irvine Libraries; Scott Ahlberg, Chief Operations Officer, Reprints Desk; Eric Archambault, CEO and President, 1Science and Science-Metrix; Jan Peterson, Publisher Relations & Director, Reprints Desk; Thomas Ramsden, Director Publisher Relations & Licensing Operations, Wolters Kluwer.
Pushing the Boundaries of your Reading Lists and Digitisation Services with T...Talis
The document summarizes presentations from the University of East Anglia and the University of South Wales about their experiences undergoing Business Process Reviews of their Talis Aspire systems. Both universities wanted to streamline workflows and ensure efficient use of Talis Aspire features. The reviews involved mapping current processes, identifying issues, and discussing how new Talis Aspire tools could help. Both universities reported positive outcomes from gaining an outside perspective and new ideas to improve acquisitions and reading list management.
This document provides an overview of a training session on JUSP fundamentals for further education institutions. It discusses findings from interviews with FE institutions about their current workflows and needs for usage data. It then covers what JUSP is and how it can help FE institutions by aggregating and reporting on usage data from multiple sources. The document demonstrates how to navigate JUSP and choose appropriate reports. It also defines common JUSP and COUNTER terminology and concepts. Finally, it invites questions from participants and provides contact information for further support.
Presented at the 2010 Electronic Resources & Libraries Conference. --
Mary Feeney, Jim Martin, Ping Situ, University of Arizona --
Abstract: Searches, sessions, article requests - have access to data, but what's the next step? Learn how the University of Arizona Libraries' Spending Reductions Project analyzed usage of different types of resources to assess them against quality standards and make cancellation decisions. Tools, challenges, and organizational approaches will also be discussed.
Following successful implementation of processes for analysing
the cost-per-use of single journal subscriptions, staff at the
University of Strathclyde’s Andersonian Library have embarked
on projects to create robust analysis for both journal bundle
deals and database subscriptions. This session will review the
work to date on reviewing journal bundle deals. Case studies will
provide context to the discussion of the steps taken, problems
encountered and solutions employed in developing a system
which can be applied to various multi-title journal subscriptions.
Fiona Tinto and Sally Bell
University of Strathclyde
This document discusses a partnership between Access Innovations and Atypon to provide taxonomy services. It outlines Atypon's taxonomy module, which allows users to upload, manage, view, search and curate taxonomies. The document also discusses improvements to the module including performance, quality, features and the user experience. Finally, it outlines upcoming enhancements like taxonomy visualization tools, impact/trend analysis, and scheduling of tagging relations.
Access to Supplemental Journal Article Materials NASIG
Presented by Electra Enslow, Suzanne Fricke, Susan Shipman
The use of supplemental journal article materials is increasing in all disciplines. These materials may be datasets, source code, tables/figures, multimedia or other materials that previously went unpublished, were attached as appendices, or were included within the body of the work. Current emphasis on critical appraisal and reproducibility demands that researchers have access to the complete shared life cycle in order to fully evaluate research. As more libraries become dependent on secondary aggregators and interlibrary loan, we questioned if access to these materials is equitable and sustainable.
Devising New Collection Policies in Academic Libraries: Let's Be Smart!Charleston Conference
The University of Florida libraries are revising their outdated collection development policies to implement SMART collection policies that focus on strategic just-in-time collection building rather than traditional just-in-case purchasing. This will include modifying selection procedures, emphasizing shared collection projects, reallocating materials budgets, and targeting areas that support UF's strengths. The reasons for this change are that patron-driven acquisition plans have proven successful in purchasing books and e-books accessed through interlibrary loan, course reserves, and consortia-wide e-book purchasing. Additionally, analysis showed that a significant portion of print books purchased between 2007-2011 received few or no circulations, suggesting funds could be better spent. The goals of the new policies
Data Stories: Using Narratives to Reflect on a Data Purchase Pilot ProgramNASIG
Anita Foster and Gene R. Springs, presenters
The Ohio State University Libraries, driven by campus demand, developed and implemented a data resource purchase pilot program that took place over one fiscal year. Having previously only prioritized the purchasing of subject-related data resources on a small scale, this initiative included large data resources, most of which can meet the research and teaching needs of a variety of academic disciplines. Beginning the pilot with very few criteria for selection and potential acquisition, the Collections Strategist and Electronic Resources Officer encountered various challenges along with way, each requiring additional exploration, research, and eventual resolution. As the pilot program proceeded, other criteria emerged as important considerations when examining data resources, particularly for content and licensing.
To best develop an understanding of what was learned over the year of this pilot program, the Collections Strategist and Electronic Resources Officer collaborated in writing "data stories," or narratives about each of the data resource options investigated for acquisition. Each narrative is structured similarly, from the requestor and initial stated need through the end result. Any pertinent details regarding content, access, or licensing were incorporated to complete the narratives. The data stories will be further analyzed to track commonalities among both the successful and unsuccessful acquisitions, with the proposed outcome of developing tested criteria for future acquisition of data resources.
Since October 2015 Stockholm University Library has managed
their journal subscriptions without using a subscription agent.
Instead they renew directly with each publisher. During this
breakout session they will share their experience of doing it
themselves. What are the pros and cons of not using an agent?
Are there cost savings to be had? What about the working hours
spent? And what’s the difference between the first and the second time renewing without an agent?
The document discusses an academic's perspective on adopting resource lists to integrate reading lists with the university library catalogue and learning management system. Some key benefits mentioned are streamlining the student experience, avoiding duplicating work by managing reading lists and CLA scans separately, and allowing the library to track student access and borrowing. Potential drawbacks include reducing opportunities for students to practice catalogue searching and the time-consuming nature of setting up the system and scanning CLA materials. Going forward, the author plans to provide feedback to improve catalogue integration and list formatting, monitor student progress, and get assistance setting up additional lists.
The document outlines recommendations from the NISO DDA Working Group for demand-driven acquisition of monographs. It recommends establishing goals for DDA programs, choosing content and models, profiling collections, loading and removing records, assessment, preservation, and consortial DDA. The working group gathered information over two years from surveys and interviews with libraries and publishers. A final report with best practices will be available for public comment until April 24, 2014.
Rethinking Monographic Acquisitions in a Large Academic Library: Challenges a...Denise Koufogiannakis
This document summarizes the University of Alberta Library's transition from title-by-title monograph selection by subject librarians to a new model relying on approval plans and patron-driven acquisitions through their preferred vendor Ingram Coutts. Some key aspects of the new model included central funding for interdisciplinary ebooks, subject librarians specifying profiles for approval plans, and assessment of purchases. In the first year under the new model, they spent over $1.2 million on monographs through Ingram Coutts, with the majority being print books shipped on approval plans. The change resulted in reduced monograph spending and impacted staff roles, the collection, and users.
Measuring our relationships with academic colleaguesmichelle_blake
Cranfield University libraries created an in-house customer relationship management tool using the open source Plone content management system to record and analyze interactions with academic colleagues. The tool allows library staff to create detailed records of customers, discussions, and courses to gather qualitative data on resource use. This information is used to identify service gaps, target feedback, and continually improve the library's strategy. The benefits of the new system include increased efficiency, accessibility of information for all staff, automated reporting capabilities, and stronger evidence to inform impact assessments.
This document discusses usage data in scholarly publishing and provides an update on COUNTER (Counting Online Usage of NeTworked Electronic Resources). It summarizes research on how scientists access and read scholarly articles. It then outlines the COUNTER code of practice for standardized reporting of online usage statistics and compliance certification through independent audits. Finally, it discusses how COUNTER data can be used to derive both local and global metrics and highlights future challenges and developments for COUNTER.
Intervention d'Anne Catherine Rota, Spécialiste en Research Intelligence chez Elsevier au Forum du GFII 2015 : http://forum.gfii.fr/forum/les-nouvelles-mesures-de-l-influence-scientifique-l-apport-des-metriques-alternatives-au-pilotage-de-la-recherche
Developing a Patron-Driven Acquisition Service at the University of DenverMichael Levine-Clark
The document summarizes the development of a patron-driven acquisition service at the University of Denver. It discusses why the university implemented such a service, data on historical consortial non-use of titles, and how the new service profiles titles for patron discovery and ordering. The user experience, questions to consider, profile creation, record and order workflows, pricing model, and ways to measure success are also outlined.
Hadoop is an open source software framework for distributed storage and processing of large datasets across clusters of commodity servers. It has several related projects including Pig, Hive, Mahout, Avro, ZooKeeper, and Chukwa. Large companies like Yahoo, Facebook, and Amazon use Hadoop to process petabytes of data daily on clusters of thousands of servers.
The white paper discusses big data in the context of machine-to-machine communications and the internet of things. It introduces the concepts of "subnets of things," which are islands of interconnected devices within a common domain, and "tipping points," which are points at which the network effects of a data community drive further development. The paper examines opportunities for big data analytics within emerging subnets of things and identifies six key themes: the emergence of subnets, tipping points, the business case, qualities of big data, opportunities for operators, and challenges. Subnets are seen as stepping stones toward a full internet of things.
The Kelvin Smith Library at Case Western Reserve University implemented several technological changes to transform its service model. It replaced the physical reference desk with a "service desk" and implemented Summon as the main search tool across the library website and LibGuides. It also redesigned the entire website to prominently feature Summon. The library uses a "balanced scorecard" to publicly track metrics like the percentage of searches done in Summon. Other changes include assigning all students a "personal librarian," creating collaboration spaces, and planning tools like a CRM system and instruction videos. The goal is to meet users where they are and build relationships through new services and roles.
The document provides an update on Talis Aspire, a reading list and content management platform. It summarizes improvements and growth in 2015, including a 27-38% year-over-year growth in page views and server requests on reading lists. It outlines continuous improvements in security, performance, and developer investment. It also discusses upcoming focus areas like improving the user experience, supporting digital content and textbooks, and integrating with library systems.
New Methods for Extending Access: Implications for Publishers and Library Col...Charleston Conference
Presented at the 2015 Charleston Conference by Julia Gelfand,
Applied Sciences, Engineering & Public Health Libn, Univ of Calif, Irvine Libraries; Scott Ahlberg, Chief Operations Officer, Reprints Desk; Eric Archambault, CEO and President, 1Science and Science-Metrix; Jan Peterson, Publisher Relations & Director, Reprints Desk; Thomas Ramsden, Director Publisher Relations & Licensing Operations, Wolters Kluwer.
Pushing the Boundaries of your Reading Lists and Digitisation Services with T...Talis
The document summarizes presentations from the University of East Anglia and the University of South Wales about their experiences undergoing Business Process Reviews of their Talis Aspire systems. Both universities wanted to streamline workflows and ensure efficient use of Talis Aspire features. The reviews involved mapping current processes, identifying issues, and discussing how new Talis Aspire tools could help. Both universities reported positive outcomes from gaining an outside perspective and new ideas to improve acquisitions and reading list management.
This document provides an overview of a training session on JUSP fundamentals for further education institutions. It discusses findings from interviews with FE institutions about their current workflows and needs for usage data. It then covers what JUSP is and how it can help FE institutions by aggregating and reporting on usage data from multiple sources. The document demonstrates how to navigate JUSP and choose appropriate reports. It also defines common JUSP and COUNTER terminology and concepts. Finally, it invites questions from participants and provides contact information for further support.
Presented at the 2010 Electronic Resources & Libraries Conference. --
Mary Feeney, Jim Martin, Ping Situ, University of Arizona --
Abstract: Searches, sessions, article requests - have access to data, but what's the next step? Learn how the University of Arizona Libraries' Spending Reductions Project analyzed usage of different types of resources to assess them against quality standards and make cancellation decisions. Tools, challenges, and organizational approaches will also be discussed.
Following successful implementation of processes for analysing
the cost-per-use of single journal subscriptions, staff at the
University of Strathclyde’s Andersonian Library have embarked
on projects to create robust analysis for both journal bundle
deals and database subscriptions. This session will review the
work to date on reviewing journal bundle deals. Case studies will
provide context to the discussion of the steps taken, problems
encountered and solutions employed in developing a system
which can be applied to various multi-title journal subscriptions.
Fiona Tinto and Sally Bell
University of Strathclyde
This document discusses a partnership between Access Innovations and Atypon to provide taxonomy services. It outlines Atypon's taxonomy module, which allows users to upload, manage, view, search and curate taxonomies. The document also discusses improvements to the module including performance, quality, features and the user experience. Finally, it outlines upcoming enhancements like taxonomy visualization tools, impact/trend analysis, and scheduling of tagging relations.
Access to Supplemental Journal Article Materials NASIG
Presented by Electra Enslow, Suzanne Fricke, Susan Shipman
The use of supplemental journal article materials is increasing in all disciplines. These materials may be datasets, source code, tables/figures, multimedia or other materials that previously went unpublished, were attached as appendices, or were included within the body of the work. Current emphasis on critical appraisal and reproducibility demands that researchers have access to the complete shared life cycle in order to fully evaluate research. As more libraries become dependent on secondary aggregators and interlibrary loan, we questioned if access to these materials is equitable and sustainable.
Devising New Collection Policies in Academic Libraries: Let's Be Smart!Charleston Conference
The University of Florida libraries are revising their outdated collection development policies to implement SMART collection policies that focus on strategic just-in-time collection building rather than traditional just-in-case purchasing. This will include modifying selection procedures, emphasizing shared collection projects, reallocating materials budgets, and targeting areas that support UF's strengths. The reasons for this change are that patron-driven acquisition plans have proven successful in purchasing books and e-books accessed through interlibrary loan, course reserves, and consortia-wide e-book purchasing. Additionally, analysis showed that a significant portion of print books purchased between 2007-2011 received few or no circulations, suggesting funds could be better spent. The goals of the new policies
Data Stories: Using Narratives to Reflect on a Data Purchase Pilot ProgramNASIG
Anita Foster and Gene R. Springs, presenters
The Ohio State University Libraries, driven by campus demand, developed and implemented a data resource purchase pilot program that took place over one fiscal year. Having previously only prioritized the purchasing of subject-related data resources on a small scale, this initiative included large data resources, most of which can meet the research and teaching needs of a variety of academic disciplines. Beginning the pilot with very few criteria for selection and potential acquisition, the Collections Strategist and Electronic Resources Officer encountered various challenges along with way, each requiring additional exploration, research, and eventual resolution. As the pilot program proceeded, other criteria emerged as important considerations when examining data resources, particularly for content and licensing.
To best develop an understanding of what was learned over the year of this pilot program, the Collections Strategist and Electronic Resources Officer collaborated in writing "data stories," or narratives about each of the data resource options investigated for acquisition. Each narrative is structured similarly, from the requestor and initial stated need through the end result. Any pertinent details regarding content, access, or licensing were incorporated to complete the narratives. The data stories will be further analyzed to track commonalities among both the successful and unsuccessful acquisitions, with the proposed outcome of developing tested criteria for future acquisition of data resources.
Since October 2015 Stockholm University Library has managed
their journal subscriptions without using a subscription agent.
Instead they renew directly with each publisher. During this
breakout session they will share their experience of doing it
themselves. What are the pros and cons of not using an agent?
Are there cost savings to be had? What about the working hours
spent? And what’s the difference between the first and the second time renewing without an agent?
The document discusses an academic's perspective on adopting resource lists to integrate reading lists with the university library catalogue and learning management system. Some key benefits mentioned are streamlining the student experience, avoiding duplicating work by managing reading lists and CLA scans separately, and allowing the library to track student access and borrowing. Potential drawbacks include reducing opportunities for students to practice catalogue searching and the time-consuming nature of setting up the system and scanning CLA materials. Going forward, the author plans to provide feedback to improve catalogue integration and list formatting, monitor student progress, and get assistance setting up additional lists.
The document outlines recommendations from the NISO DDA Working Group for demand-driven acquisition of monographs. It recommends establishing goals for DDA programs, choosing content and models, profiling collections, loading and removing records, assessment, preservation, and consortial DDA. The working group gathered information over two years from surveys and interviews with libraries and publishers. A final report with best practices will be available for public comment until April 24, 2014.
Rethinking Monographic Acquisitions in a Large Academic Library: Challenges a...Denise Koufogiannakis
This document summarizes the University of Alberta Library's transition from title-by-title monograph selection by subject librarians to a new model relying on approval plans and patron-driven acquisitions through their preferred vendor Ingram Coutts. Some key aspects of the new model included central funding for interdisciplinary ebooks, subject librarians specifying profiles for approval plans, and assessment of purchases. In the first year under the new model, they spent over $1.2 million on monographs through Ingram Coutts, with the majority being print books shipped on approval plans. The change resulted in reduced monograph spending and impacted staff roles, the collection, and users.
Measuring our relationships with academic colleaguesmichelle_blake
Cranfield University libraries created an in-house customer relationship management tool using the open source Plone content management system to record and analyze interactions with academic colleagues. The tool allows library staff to create detailed records of customers, discussions, and courses to gather qualitative data on resource use. This information is used to identify service gaps, target feedback, and continually improve the library's strategy. The benefits of the new system include increased efficiency, accessibility of information for all staff, automated reporting capabilities, and stronger evidence to inform impact assessments.
This document discusses usage data in scholarly publishing and provides an update on COUNTER (Counting Online Usage of NeTworked Electronic Resources). It summarizes research on how scientists access and read scholarly articles. It then outlines the COUNTER code of practice for standardized reporting of online usage statistics and compliance certification through independent audits. Finally, it discusses how COUNTER data can be used to derive both local and global metrics and highlights future challenges and developments for COUNTER.
Intervention d'Anne Catherine Rota, Spécialiste en Research Intelligence chez Elsevier au Forum du GFII 2015 : http://forum.gfii.fr/forum/les-nouvelles-mesures-de-l-influence-scientifique-l-apport-des-metriques-alternatives-au-pilotage-de-la-recherche
Developing a Patron-Driven Acquisition Service at the University of DenverMichael Levine-Clark
The document summarizes the development of a patron-driven acquisition service at the University of Denver. It discusses why the university implemented such a service, data on historical consortial non-use of titles, and how the new service profiles titles for patron discovery and ordering. The user experience, questions to consider, profile creation, record and order workflows, pricing model, and ways to measure success are also outlined.
Hadoop is an open source software framework for distributed storage and processing of large datasets across clusters of commodity servers. It has several related projects including Pig, Hive, Mahout, Avro, ZooKeeper, and Chukwa. Large companies like Yahoo, Facebook, and Amazon use Hadoop to process petabytes of data daily on clusters of thousands of servers.
The white paper discusses big data in the context of machine-to-machine communications and the internet of things. It introduces the concepts of "subnets of things," which are islands of interconnected devices within a common domain, and "tipping points," which are points at which the network effects of a data community drive further development. The paper examines opportunities for big data analytics within emerging subnets of things and identifies six key themes: the emergence of subnets, tipping points, the business case, qualities of big data, opportunities for operators, and challenges. Subnets are seen as stepping stones toward a full internet of things.
SAP Predictive Analytics facilita a los analistas automatizar la construcción de sofisticados modelos predictivos en días en lugar de semanas o meses. Ofrece un entorno intuitivo para explorar datos y visualizar resultados de modelado predictivo. Permite predecir "qué pasa si" y gestionar cientos de modelos predictivos.
The document provides an introduction to big data and Apache Hadoop. It discusses big data concepts like the 3Vs of volume, variety and velocity. It then describes Apache Hadoop including its core architecture, HDFS, MapReduce and running jobs. Examples of using Hadoop for a retail system and with SQL Server are presented. Real world applications at Microsoft and case studies are reviewed. References for further reading are included at the end.
Evaluating Big Data Predictive Analytics PlatformsTeradata Aster
Mike Gualtieri, Principal Analyst, Forrester Research, presents at the Big Analytics Roadshow, 2012 in New York City on December 12, 2012
Presentation title: Evaluating Big Data Predictive Analytics Platforms
Abstract: Great. You have Big Data. Now what? You have to analyze it to find game-changing predictive models that you can use to make smart decisions, reduce risk, or deliver breakthrough customer experiences. Big Data Predictive Analytics solutions are software and/or hardware solutions that allow firms to discover, evaluate, optimize, and deploy predictive models by analyzing big data sources. In this session, Forrester Principal Analyst Mike Gualtieri will discuss the key criteria you should use to evaluate Big Data Predictive Analytics platforms to meet your specific needs.
Electronic Collection Management: How statistics can, and can't, help.Selena Killick
Presentation delivered at the ASLIB Engineering & Technology group and the Aerospace & Defence Librarians Group event titled: Surviving the recession: maximising your value. Held at Imperial College on the 15th of November 2011.
Strategic Metrics, presented at the Leadership Seminar on Strategy, Assessment and Service Development. University of Lund, Sweden. 19th September 2012. Presentation by Selena Killick, Cranfield University. Presentation discusses the need for assessment of Library Strategies and some of the techniques available to achieve this.
The stories we can tell ebook usage in academic librariesPamela Jacobs
Presented at the Electronic Resources & Libraries conference in Austin, TX on March 18, 2014. With Jane Schmidt, Ryerson University and Klara Maidenburg, Scholars Portal.
This presentation was provided by Steve Hiller of The University of Washington Libraries, during the NISO Forum "Performance Measures and Assessment" held on June 1, 2009
Performance and innovation culture in academic libraries: the role of LibQUAL...Stephen Town
J. Stephen Town, Cranfield University.
Evaluation of Library & Information Services: Does it lead to innovation and effectiveness?
November 16-17
Vilnius, Lithuania
The document summarizes key topics from the 2013 STC Summit conference, including professional development, social media, single-sourcing, content strategy, and business metrics. Over 800 people attended the conference, which featured 137 sessions across various communication modes. Popular sessions focused on cultivating online presence, leveraging social media for feedback, conditional text in Flare, and building business cases through metrics that demonstrate revenue impact. The document provides resources for further exploring each topic.
Levine-Clark, Michael, “Going Beyond COUNTER: Strategies for Analyzing Data t...Michael Levine-Clark
Levine-Clark, Michael, “Going Beyond COUNTER: Strategies for Analyzing Data to Better Understand Collections Usage,” Invited Workshop, 14th International Southern Africa Online Information Meeting (SAOIM), Pretoria, June 19, 2018.
This document summarizes a patron-driven e-book acquisition pilot project conducted between the UNC Greensboro library and Rittenhouse Book Distributors. The 2-month pilot made approximately 700 health science e-books available for unlimited use. While only 22 titles saw full-text usage, 12 titles were purchased based on that usage. The pilot provided patrons access to a wider range of materials and gave insights into patron demand and preferences. Lessons included establishing safeguards, ensuring vendor flexibility, and exploring sustainable funding models for patron-driven acquisition.
This workshop will provide participants with an overview of COUNTER statistics and the beginnings of a skill set for working with these reports. It is aimed at library personnel new to the area of electronic usage statistics. Participants in this workshop will:
Learn about the types of COUNTER reports
Explore questions usage statistics can help answer
Discuss ways that usage statistics should not be employed
Practice manipulating COUNTER reports in Microsoft Excel
Speaker: Jennifer Leffler, Technical Services Manager, University of Northern Colorado
Supporting world-class research with ebooks at the University of OttawaLibrary_Connect
Katrine Mallan, Head of Acquisitions from the University of Ottawa explores the role of the library in growing a world-class research university with a collection that ranks among the top 5 research libraries in Canada.
The presentation uncovers challenges and opportunities and looks at the impact on daily workflow for librarians. Through sharing in the overarching goals of the university, librarians can ultimately spend more time on teaching, researching and developing innovative library services.
Presented on June 26, 2014 at the Elsevier APAC eBooks Forum held in Brisbane, Australia.
This document provides an overview of the NISO IOTA (Improving OpenURLs Through Analytics) project. The project aims to improve OpenURL linking by analyzing OpenURL data from various sources to identify problems and recommend solutions. The project has analyzed over 9 million OpenURLs and produced reports on element usage. Upcoming work includes developing a vendor completeness index and element weighting system. The document also briefly describes the NISO/UKSG KBART (Knowledge Bases and Related Tools) Recommended Practice for exchanging holdings data.
Using the Logic Model for Impact & Success; #SLA2017Rebecca Jones
Given at the SLA Conference in Phoenix 2017, an overview of the logic model to measure the outcomes of information services & programs from the decision-makers' perspectives.
Similar to Evaluating the Big Deal: Usage Statistics for Decision Making (20)
Continuing adventures of library learning analyticsSelena Killick
Paper co-authored with Richard Nurse and Helen Clough; presented at the Library Assessment Conference 2018, Houston. Explores student attendance at Library online training sessions and their attainment scores.
This document summarizes a library assessment conference that took place on December 7th, 2018. The conference covered identifying stakeholder priorities, delighting stakeholders, and communicating library value loudly. Attendees participated in activities to identify their stakeholders and how the library meets stakeholder needs and priorities. They were instructed to capture evidence of library impact on post-its and design a coaster to communicate impact to stakeholders in a concise way. Recommended books on library assessment and putting assessment data to work were presented.
This document summarizes a conference presentation about advocating for libraries by identifying stakeholder priorities, delighting stakeholders, and communicating the value of libraries loudly. The presentation outlines engaging in activities to identify each stakeholder group's interests and priorities and collect evidence of how the library achieves its goals. It emphasizes the importance of communicating assessment results and provides resources for determining a library's impact.
Exploiting customer relationship management analytics to improve the student ...Selena Killick
The document discusses how the Open University Library is using customer relationship management analytics to improve the student experience. It outlines how the library collects and analyzes data on student library inquiries to better understand inquiry patterns, predict future demand, and proactively support students. This allows the library to optimize staffing, create targeted communications and training, and identify opportunities to improve systems and learning design based on inquiry data and trends. The goal is to empower students and shift to a more proactive support model through exploiting customer relationship management analytics.
Taking the Holistic View: Building a customer feedback database.Selena Killick
Presented at the Relationship Management in HE Libraries Workshop on Action planning, April 15th 2016, LSE, London. Presentation discusses the development of a customer feedback database designed to inform business reporting and service development planning.
Commonalities in LibQUAL+® (Dis)satisfaction: An international trend?Selena Killick
This document summarizes research comparing satisfaction and dissatisfaction levels across different dimensions of library services, such as affect of service, information control, and library as place. The research analyzed data from 19 European libraries and the ARL LibQUAL+ consortium in 2013, with over 41,000 total respondents who were primarily undergraduate students. Respondents' satisfaction and dissatisfaction were defined based on whether their perceptions met or exceeded their minimum and desired expectations. The results showed some commonalities in which dimensions had higher satisfaction and dissatisfaction levels between the European and ARL samples. Differences in satisfaction levels across user groups like undergraduates, graduates, and faculty were also examined.
Using LibQUAL+® to Identify Commonalities in Customer Satisfaction: The Sec...Selena Killick
What is the key to library user satisfaction? Can LibQUAL+® help in the quest for delivering a quality library service? The purpose of this paper is to present international research into library customer satisfaction as measured by the LibQUAL+® survey methodology. Commonalities of satisfaction and dissatisfaction have been identified which influence the customers overall view of the library. This knowledge can be used to further increase customer satisfaction through targeting these areas for service improvement.
LibQUAL+®: The UK & Irish Experience, presented at the Library Assessment Seminar and LibQUAL+® Share Fair. University of Lund, Sweden. 20th September 2012. Presentation by Selena Killick, Cranfield University. Presentation discusses the use of LibQUAL+® in the UK and Ireland since 2003, presenting longitudinal data results, lessons learnt and outcomes of actions.
This document summarizes several initiatives by the Association of Research Libraries (ARL) related to assessing library services. It discusses LibQUAL+, a survey tool used to measure user perceptions of service quality, and how it has been implemented in the UK through SCONUL. It also introduces TechQUAL and ClimateQUAL as additional assessment tools for IT services and organizational culture, respectively, and provides examples of results from trials of these tools in UK universities.
LibQUAL+ in Ireland and the United KingdomSelena Killick
Abstract
This paper reports on the use of the LibQUAL+ library customer satisfaction survey tool by Ireland’s Consortium of National and University Libraries (CONUL), and the Society of College, National and University Libraries (SCONUL), in the United Kingdom. The paper discusses the consortium composition, the expectations of the customers and how these have changed over time, and the perceptions of the library service in Ireland the UK. Demonstrable outcomes from LibQUAL+® at a local and national level are also presented.
Approach
LibQUAL+® is a library service quality survey instrument developed by the Association of Research Libraries (ARL) in association with Texas A&M University. A consortium of CONUL and SCONUL member libraries has been successfully running LibQUAL+® in Ireland and the UK since 2003. To date more than 70 UK and Irish Higher Education Libraries have implemented the survey providing a wealth of data on the quality of academic library provision. This paper will examine the composition of the consortium and its implementation patterns. The results of the surveys at a national and international level will be discussed, providing a comprehensive picture of the performance of UK and Irish academic libraries. Additional statistical analyses are also presented which review users’ expectations of libraries, how these are changing over time, and how successful libraries are at meeting these expectations.
Findings
The LibQUAL+® survey results from Ireland and the UK College & University participants since 2003 are presented. Emphasis is placed on the users’ desired expectation mean scores as an indication of changing concerns amongst various library user groups. Trend analysis of how well libraries have been responding to and meeting these expectations is also presented. Examples of best practice identified from the data will be discussed, highlighting where lessons can be learnt.
The paper presents evidence that users expectations may not be changing as rapidly as technology developments might suggest, and that there is still a
desire for the physical academic library despite the increasing demand for electronic resources. Customer perceptions of library services have increased since 2003 indicating the results of action taken has had a positive impact. The opportunity for improvement does however remain, encouraging us to strive to further in our quest for the perfect library service.
Value
This paper will be of interest to those involved in library surveys or other methods of listening to users. In particular it may assist the development of deeper understanding of library users’ expectations in a changing environment, and will also therefore be of value to all those concerned with library strategy and development.
Presentation delivered at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Presents the findings of the SCONUL LibQUAL+ Results from 2003 to 2011.
What do they want now? Qualitative regrounding of the LibQUAL+ survey.Selena Killick
Presentation delivered at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Presents the findings of a qualitative research project into the expectations of UK academic higher education library customers.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
Assessment and Planning in Educational technology.pptxKavitha Krishnan
In an education system, it is understood that assessment is only for the students, but on the other hand, the Assessment of teachers is also an important aspect of the education system that ensures teachers are providing high-quality instruction to students. The assessment process can be used to provide feedback and support for professional development, to inform decisions about teacher retention or promotion, or to evaluate teacher effectiveness for accountability purposes.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
The simplified electron and muon model, Oscillating Spacetime: The Foundation...RitikBhardwaj56
Discover the Simplified Electron and Muon Model: A New Wave-Based Approach to Understanding Particles delves into a groundbreaking theory that presents electrons and muons as rotating soliton waves within oscillating spacetime. Geared towards students, researchers, and science buffs, this book breaks down complex ideas into simple explanations. It covers topics such as electron waves, temporal dynamics, and the implications of this model on particle physics. With clear illustrations and easy-to-follow explanations, readers will gain a new outlook on the universe's fundamental nature.
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
Evaluating the Big Deal: Usage Statistics for Decision Making
1. Evaluating the Big Deal:
What metrics matter?
Usage Statistics for Decision Making
London, 2 February 2012
Selena Killick
Library Quality Officer
2. Introduction
• Institutional, financial and strategic context
• Evaluating the Big Deals
• Quantitative Reporting
• Qualitative Measures
• Using the Results
• Conclusions
3. Cranfield University
• The UK's only wholly postgraduate university focused
on science, technology, engineering and
management
• One of the UK's top five research intensive
universities
• Annual turnover £150m
• 40% of our students study whilst in employment
• We deliver the UK Ministry of Defence's largest
educational contract
4. Key Drivers
• Financial realities
• Demonstrating value for money
• Strategic alignment
• Research Excellence Framework (REF)
• Income
Mission critical
• Reputation
9. Previous Techniques
Used:
Annual journals review using the follow data
• Circulation figures – issues and renewals
• “Sweep survey” to capture in-house use
• Journal contents page requests
• Download figures
• Journal prices v the cost of ILL requests
More recent focus on “cost per download”
10. New Approach
Quantitative: Qualitative:
• Size • Academic Liaison
• Usage • Reading Lists Review
• Coverage • REF Preferred
• Value for Money
11. Requirements
• Systematic
• Sustainable
• Internal benchmarking
• Elevator pitch
• So what?
• Enable informed decision making
• Demonstrate smart procurement
14. Our Approach
• What has everyone else done?
• Analysing Publisher Deals Project
• Storage centre
• Excel training
• Template design
15. Basic Metrics
• Number of titles within a package
• Total annual full-text downloads
• Cost:
• Core titles
• e-Access Fee
• Total costs
16. Value Metrics
• Average number of requests per title
• Average cost per title
• Total cost as % of information provision expenditure
• Cost per full-text download
• Average download per FTE student/staff/total
• Average cost per FTE student/staff/total
18. Subscribed Titles
• Reviewing performance of core collection
• REF Preferred?
• Popular?
• Three year trends in cost / downloads / CPD
• Cost / Downloads / CPD categorised:
• Zero
• Low
• Medium
• High
• Cancel?
19. Popular Titles
• Which titles are the most popular?
• Top 30 titles in the package
• Three year trends in downloads
• REF Preferred?
• Subscribed title?
20. Considerations
• When to measure from/to?
• calendar, financial/academic, or contract year?
• Which titles make up our core collection?
• Do we have access to all of the „zero use‟ titles?
• What constitutes Low/Medium/High?
• What about the aggregator usage statistics?
• Do we trust the usage statistics?
• What is the size of the target population?
22. Downloading Statistics
• Get organised
• Gather your usernames and passwords
• Create local files to save and store usage reports
• Software now on the market to manage this for you
• Joint Usage Statistics Portal
25. Reporting Period
• Calendar, financial/academic, or contract year?
• COUNTER Reports = Calendar year
• Converted using Vlookup on ISSNs
• Manual
• Problematic
• Automatically converted using the JUSP
26. Aggregator Usage
Statistics
• Combining usage from publishers and aggregators at a
title level
• Combined using Pivot Tables
• Manual
• Problematic
• Where possible combined using JUSP
28. Excel Template
• Two main data sources:
• COUNTER JR1
• Subscription agent financial report
• Automated as much as possible
• Match formulas working with ISSNs to link title price to
usage/holdings
• All calculations are completed automatically when the
data sources are added
31. Academic Liaison
• Who‟s using it?
• Why?
• How?
• What will be the impact if we cancel?
• Teaching?
• Research?
• How valuable is it?
32. Quantitative on the
Qualitative:
Analysis on the five REF Preferred Recommended
Journals Lists:
• Overlapping titles
• Unsubscribed titles
• Financial shortfall
• Current recommended subscribed titles
• Usage data
33. Reading List Review
Qualitative analysis on course reading lists:
• What are our academic recommending?
• Where is it published?
• How often is it recommended?
• Are there alternatives?
36. What they can do:
• Both qualitative and quantitative measures tell the
story of the resource
• Aid decision making
• Justify procurement
• Safeguard budgets…?