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ALCTS Acquisitions Managers and Vendors Interest GroupJuly 12, 2009 Michael Levine-Clark Collections Librarian, University of Denver Kim Anderson Chief Bibliographer, Blackwell
Developing a Patron-Driven Acquisition Service at The University of Denver
Why Patron Driven? No dead ends for patrons seeking information Adds a just-in-time element to Collection Development Reduces item cost per use Integrates print and digital Collection Development
Consortial Non-Use (1999-May 2008) 39.14%	out of 278,650 titles 39.46%	out of 129,914 titles 47.77%	out of 208,248 titles 49.41%	out of 348,181 titles 50.89%	out of 67,250 titles  51.57%	out of 116,799 titles 52.41%	out of 55,848 titles 59.62%	out of 133,645 titles ,[object Object]
	2.44 copies per title,[object Object]
The Universe of Titles 170,663 books published in the U.S. in 2008* 53,869 books treated on approval by Blackwell in FY 2008 (North America) *Library and Book Trade Almanac 2009, p. 506 (preliminary data).
Demand-Driven Purchase E-Books Humanities forms No fiction, reprints, or textbooks Discovery through the catalog Dollar limits by patron type POD
The User Experience Discovery (OPAC) Print and/or ebook(s) Request (OPAC) Fast, seamless Ordering Alternative Sources Rush (or not?)
Questions What is “just in time?” How can we make print books and e-books work together? How do we measure success?
Profile Creation Develop a separate profile area for Patron- Driven activity Incorporate all existing forms subprofiles Block fiction, textbooks, reprints, sets Librarian selectors continue to receive their existing electronic forms notifications Approval book profile remains in place and active
Record Workflow Patron Driven profile generates title matches Blackwell creates a weekly file for FTP DU loads the MaRC tagged records with profiling metadata to their OPAC Patron can discover titles ‘available to order’  and create a request for print or ebook
Order Workflow Patron identifies the title and creates a request for e-book or print book by clicking a ‘buy’ button Acquisitions reviews requests and sources the order with e-book vendor, Blackwell, or another print supplier Patron is notified of title availability
A New Approach to Pricing Annual subscription fee for record creation Small transaction fee for each title ordered
Measuring Success with Patrons Did the patron find titles to request? What was the ratio of requests to title records loaded in the OPAC? Did the patron find the request function understandable and easy to use? Was the title provided when the patron needed it – What is “just in time?”

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Developing a Patron-Driven Acquisition Service at the University of Denver

  • 1. ALCTS Acquisitions Managers and Vendors Interest GroupJuly 12, 2009 Michael Levine-Clark Collections Librarian, University of Denver Kim Anderson Chief Bibliographer, Blackwell
  • 2. Developing a Patron-Driven Acquisition Service at The University of Denver
  • 3. Why Patron Driven? No dead ends for patrons seeking information Adds a just-in-time element to Collection Development Reduces item cost per use Integrates print and digital Collection Development
  • 4.
  • 5.
  • 6. The Universe of Titles 170,663 books published in the U.S. in 2008* 53,869 books treated on approval by Blackwell in FY 2008 (North America) *Library and Book Trade Almanac 2009, p. 506 (preliminary data).
  • 7. Demand-Driven Purchase E-Books Humanities forms No fiction, reprints, or textbooks Discovery through the catalog Dollar limits by patron type POD
  • 8. The User Experience Discovery (OPAC) Print and/or ebook(s) Request (OPAC) Fast, seamless Ordering Alternative Sources Rush (or not?)
  • 9. Questions What is “just in time?” How can we make print books and e-books work together? How do we measure success?
  • 10. Profile Creation Develop a separate profile area for Patron- Driven activity Incorporate all existing forms subprofiles Block fiction, textbooks, reprints, sets Librarian selectors continue to receive their existing electronic forms notifications Approval book profile remains in place and active
  • 11.
  • 12.
  • 13. Record Workflow Patron Driven profile generates title matches Blackwell creates a weekly file for FTP DU loads the MaRC tagged records with profiling metadata to their OPAC Patron can discover titles ‘available to order’ and create a request for print or ebook
  • 14. Order Workflow Patron identifies the title and creates a request for e-book or print book by clicking a ‘buy’ button Acquisitions reviews requests and sources the order with e-book vendor, Blackwell, or another print supplier Patron is notified of title availability
  • 15. A New Approach to Pricing Annual subscription fee for record creation Small transaction fee for each title ordered
  • 16. Measuring Success with Patrons Did the patron find titles to request? What was the ratio of requests to title records loaded in the OPAC? Did the patron find the request function understandable and easy to use? Was the title provided when the patron needed it – What is “just in time?”
  • 17. Measuring Success in the Library Did patrons create requests? How did circulation of patron-requested titles compare to other titles added in the same time period? How do patron-selected titles compare to librarian-selected titles? What was the impact on acquisitions workflow? Is this workflow scalable?