Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
This document provides an overview of a university repository that contains over 2300 research records and 400 full-text outputs. It also hosts over 400 open educational resource records that have received over 40,000 unique visitors. The repository allows for automated retrieval of bibliographic data from databases, centralized administration of research profiles and records, and direct uploading of full-text outputs and open educational resources to support open access of research and teaching materials.
Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
The role of repositories in supporting RDM: lessons from the DCC engagementsRepository Fringe
Angue Whyte's slides from his short presentation on the role of repositories in supporting Research Data Management (RDM). These were presented on Friday 2nd August 2013 at Repository Fringe 2013.
The Library Impact Data Project analyzed the relationship between student library usage and academic performance across multiple UK universities. It found a statistically significant correlation between higher library resource usage (book loans, e-resource logins, visits) and better degree attainment. The project aims to help libraries better understand this impact and target resources to support student success.
Libraries are increasingly being called upon to extend
access to their online resources to users beyond their
core constituencies. Every institution has its own unique
arrangements, but they all raise similar questions for the
library: are these users included under our existing licences
or are separate ones needed? Will we have to pay more, and
if so, how much? Where can I go for advice? Learn about the
guidelines Jisc Collections has developed, and hear from
two librarians who have successfully implemented their own
solutions: Anna Franca on KCL’s work with an NHS Trust
and Ruth Dale on Nottingham’s overseas campuses.
Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
This document provides an overview of a university repository that contains over 2300 research records and 400 full-text outputs. It also hosts over 400 open educational resource records that have received over 40,000 unique visitors. The repository allows for automated retrieval of bibliographic data from databases, centralized administration of research profiles and records, and direct uploading of full-text outputs and open educational resources to support open access of research and teaching materials.
Collection development is big business and how academic libraries decide to invest in content is radically changing. This is being driven as much by new approaches to organisational design, relationship management, and data insight in universities as by changes to business models and technology in scholarly publishing and the supply chain. Based on recent experience at Edinburgh, Manchester and Northumbria, this participatory session will explore new strategies for collection development, and specifically address challenges and opportunities faced by libraries that have moved or are transitioning from traditional subject librarian roles.
The role of repositories in supporting RDM: lessons from the DCC engagementsRepository Fringe
Angue Whyte's slides from his short presentation on the role of repositories in supporting Research Data Management (RDM). These were presented on Friday 2nd August 2013 at Repository Fringe 2013.
The Library Impact Data Project analyzed the relationship between student library usage and academic performance across multiple UK universities. It found a statistically significant correlation between higher library resource usage (book loans, e-resource logins, visits) and better degree attainment. The project aims to help libraries better understand this impact and target resources to support student success.
Libraries are increasingly being called upon to extend
access to their online resources to users beyond their
core constituencies. Every institution has its own unique
arrangements, but they all raise similar questions for the
library: are these users included under our existing licences
or are separate ones needed? Will we have to pay more, and
if so, how much? Where can I go for advice? Learn about the
guidelines Jisc Collections has developed, and hear from
two librarians who have successfully implemented their own
solutions: Anna Franca on KCL’s work with an NHS Trust
and Ruth Dale on Nottingham’s overseas campuses.
Romanian Libraries during the First Decade of the Millenium: A Brief Statisti...Nicolaie Constantinescu
Bibliotecile Românești în prima decadă a mileniului: o scurtă privire statistică
Romanian Libraries during the First Decade of the Millenium: A Brief Statistical Overview
Hermina G.B. Anghelescu, School of Library and Information Science, Wayne State University, Detroit, Michigan, USA
presented at the 6th International Congress on Romanian Studies 2-4 July 2012, Sibiu, România
Shared Responsibility for the ILS: How Does That Work?Colby Riggs
The presenter will describe a relatively uncommon strategy for managing the ILS. The University of California Irvine Libraries have implemented a management approach for the ILS which decentralizes control and distributes the responsibilities for modules into their respective functional areas. The presentation will include: Prior organizational configurations and the rationale for change; benefits and improvements in service; group structure including the background and skills of its members; allocation of responsibilities and functions within the group; tools and methodologies used by the group, including a work-ticket system, documentation practices and project management techniques; a critical assessment of efforts to-date; and future refinements.
Talis Insight Europe 2017 - Improving accesibility through reading lists - Un...Talis
The document discusses the University of Kent's OPERA Project which aims to improve accessibility through prioritized reading lists. Key points:
- The OPERA Project supports developing an inclusive information environment and adopting assistive technologies.
- Inclusive Learning Plans (ILPs) set out reasonable adjustments like prioritized reading lists for students with disabilities.
- A pilot restricted to certain schools involved reviewing ILP reading lists to prioritize electronic versions and inform student support when complete.
- Challenges included tools, communication, workload, and costs. Solutions included standardized guidelines and cross-team communication.
- Over 400 requests were made in one term for alternative formats, putting Kent in the top 10% of universities
The document summarizes the changing partnership between academic and NHS libraries that support Hull York Medical School (HYMS). HYMS was established in 2003 as a joint medical school between the Universities of Hull and York, as well as several NHS trusts. Until 2017, HYMS libraries had a ring-fenced budget and dedicated staff through a service level agreement, which allowed for autonomy but became difficult to sustain. HYMS has now handed over library services to its university partners through a memorandum of understanding, aiming to build a unified catalog and share resources, though the process remains complicated.
This document discusses the critical role of research libraries in supporting international education through their collections. It notes that while the amount of non-English content in WorldCat has grown significantly, coverage of important languages remains limited and unevenly distributed across institutions. In particular, the Title VI National Resource Centers that support area studies have wide disparities in their coverage of global resources. The document calls for greater coordination across libraries to improve discoverability and access to distributed collections, as well as priorities investments to expand digital access to materials in targeted languages and regions.
The document summarizes the collaboration between research libraries and computational research. It discusses how libraries traditionally provided curation, preservation, and sharing functions but now face challenges in continuing these roles with large computational analyses. The libraries must collaborate with research computing to address issues like data preservation requirements conflicting with computational resource needs. Recent projects between Hesburgh Libraries and research computing are highlighted as successful examples of such collaboration, including initiatives to develop tools for reproducible computational research and preservation of executable software and datasets.
This presentation was jointly provided by Darby Orcutt and Susan Ivey, both of North Carolina State University during the NISO Virtual Conference, That Cutting Edge: Technology's Impact on Scholarly Research Processes in the Library, held on October 24, 2018.
Ruth Harrison navigating the scholarly communications workflow supporting res...sherif user group
This document summarizes the scholarly communications services provided by Imperial College London Library to support researchers. It outlines challenges in delivering open access publishing support, research data management training, and education services due to varying funder policies, researcher behaviors, administrative burdens, and metadata issues. The library is addressing these challenges through initiatives like a combined green and gold open access workflow, infrastructure development for research data management, and an communications strategy to raise awareness of open access and data management policies and support.
These are opening slides of the 8th International Conference on Analysis of Images, Social Networks and Texts (AIST 2019). We summarise general facts on AIST conf. series. See http://aistconf.org website for more details.
Although we are past the ‘All MOOC All the Time’ hype of 2012, any announcement of the death of the MOOC is premature. Universities that began thinking about MOOCs then are just now ready for launch. Come and learn what is new in the world of MOOCs and what role content is playing in this new form of teaching and learning. Both Copyright Clearance Center and ProQuest SIPX have been supplying content into MOOCs with new and interesting models. Learn more about student uptake of both free and for-purchase content. Learn how libraries and publishers are handling challenges and opportunities in this new learning space.
This document summarizes the London School of Economics' experience with e-books for teaching and research. It discusses the e-book collections available through MyiLibrary and publishers' packages for teaching essential readings. It also notes that researchers are spending less time in libraries but still need remote access to digital resources like e-books. While large e-book collections exist for research, usage is perceived to be low because the titles are not all listed in the library catalog, making them less visible. Ensuring e-book titles are discoverable in the catalog is important to increase usage.
The Power of Cross-unit Data Sharing: Nontraditional Uses for ILLiadNASIG
also serves as a data center which can be used to inform and improve the work done in other areas. This session will provide two examples of how ILLiad, an interlibrary loan software, was used to collect and share data with other units to improve workflows and services. At Austin Peay State University, ILLiad data was used to gain a holistic understanding of the information needs of various patron groups, which led to projects like purchasing digital access to resources requested by distance students, identifying collection gaps, purchasing titles repeatedly requested by students, and implementing a faculty buy-not-borrow policy. Similarly, ILLiad was used at Louisiana State University to report electronic resource access issues to the newly hired Electronic Resources Librarian. A year’s worth of data revealed the most common types of access issues impacting LSU’s electronic resources, training opportunities for ILL staff, and most significantly, the revelation that ILL staff and troubleshooters engage in many of the same procedures to carry out their work, prompting her to wonder if the intersection of ILL request processing and troubleshooting present an opportunity for restructuring. Time will be allotted for questions from audience members.
Megan Lounsberry, Louisiana State University NW
Nicole Wood, Resource Management Librarian, Austin Peay State University
Jenny Evans - Creative thinking building research support services and system...sherif user group
Jenny Evans summarizes her experience building research support services from the ground up at Middlesex University over the past few years. When she started, the university had recently invested in academic staff for the REF2014 but lacked resources and infrastructure for research support. Her priorities included developing relationships, knowledge, advocacy, training, and infrastructure to help establish a research culture. Key achievements include embedding the research support team, improving the research repository, and developing research data management and open access policies and training. Continued challenges include further establishing a research culture and balancing compliance with promoting best practices.
Andrew Simpson - Making sense for researchers: finding a practical approach a...sherif user group
The University of Portsmouth took a practical approach to implementing open access policies. They established a research outputs manager position split between the library and research office. Interviews with researchers found common misunderstandings about open access that informed training sessions. A research portal was created for submissions. Expanding support staff and developing reporting tools helped manage the growing open access requirements.
Talis Insight Europe 2017 - Reflections on a year using Talis Aspire - UWE an...Talis
UWE Bristol and University of Bristol implemented Talis Aspire over 18 months. UWE took a phased approach including early adopters and library staff training. They faced challenges getting academics to create high quality lists and provide specific support. University of Bristol ran it as a project with migration officers creating initial lists, but this removed academic engagement. Both found varying quality in transferred lists and challenges uploading digitized content due to metadata issues.
Mike Mertens, Deputy Director and Data Services Manager, Research Libraries UK, presented during the Nov. 13, 2014 Library Connect Webinar on linked open data.
The document summarizes a week-long meeting in Cuzco, Peru between climate change and disaster risk reduction networks. Key outcomes included: 1) Promoting a climate and DRR checklist became a major mission of both networks. 2) Field visits provided insights into adaptation and mitigation challenges and opportunities. 3) Networks agreed to finalize action plans, reports, and blogs to continue cooperation on priority issues like the checklist, adaptation, and integrating mountains into climate discussions.
1) The document summarizes the achievements and progress of the SDC Climate Change and Environment Network from 2009-2010, including growing awareness of climate change issues, briefings and training events, and use of tools like the Climate and DRR Check.
2) It outlines challenges for 2011-2012, such as developing a network vision, increasing resources, and improving access to program information and learning from partner organizations and other networks.
3) It discusses the need to report on indicator-related results from programs funded by SDC's 0.5% climate fund and existing programs.
Romanian Libraries during the First Decade of the Millenium: A Brief Statisti...Nicolaie Constantinescu
Bibliotecile Românești în prima decadă a mileniului: o scurtă privire statistică
Romanian Libraries during the First Decade of the Millenium: A Brief Statistical Overview
Hermina G.B. Anghelescu, School of Library and Information Science, Wayne State University, Detroit, Michigan, USA
presented at the 6th International Congress on Romanian Studies 2-4 July 2012, Sibiu, România
Shared Responsibility for the ILS: How Does That Work?Colby Riggs
The presenter will describe a relatively uncommon strategy for managing the ILS. The University of California Irvine Libraries have implemented a management approach for the ILS which decentralizes control and distributes the responsibilities for modules into their respective functional areas. The presentation will include: Prior organizational configurations and the rationale for change; benefits and improvements in service; group structure including the background and skills of its members; allocation of responsibilities and functions within the group; tools and methodologies used by the group, including a work-ticket system, documentation practices and project management techniques; a critical assessment of efforts to-date; and future refinements.
Talis Insight Europe 2017 - Improving accesibility through reading lists - Un...Talis
The document discusses the University of Kent's OPERA Project which aims to improve accessibility through prioritized reading lists. Key points:
- The OPERA Project supports developing an inclusive information environment and adopting assistive technologies.
- Inclusive Learning Plans (ILPs) set out reasonable adjustments like prioritized reading lists for students with disabilities.
- A pilot restricted to certain schools involved reviewing ILP reading lists to prioritize electronic versions and inform student support when complete.
- Challenges included tools, communication, workload, and costs. Solutions included standardized guidelines and cross-team communication.
- Over 400 requests were made in one term for alternative formats, putting Kent in the top 10% of universities
The document summarizes the changing partnership between academic and NHS libraries that support Hull York Medical School (HYMS). HYMS was established in 2003 as a joint medical school between the Universities of Hull and York, as well as several NHS trusts. Until 2017, HYMS libraries had a ring-fenced budget and dedicated staff through a service level agreement, which allowed for autonomy but became difficult to sustain. HYMS has now handed over library services to its university partners through a memorandum of understanding, aiming to build a unified catalog and share resources, though the process remains complicated.
This document discusses the critical role of research libraries in supporting international education through their collections. It notes that while the amount of non-English content in WorldCat has grown significantly, coverage of important languages remains limited and unevenly distributed across institutions. In particular, the Title VI National Resource Centers that support area studies have wide disparities in their coverage of global resources. The document calls for greater coordination across libraries to improve discoverability and access to distributed collections, as well as priorities investments to expand digital access to materials in targeted languages and regions.
The document summarizes the collaboration between research libraries and computational research. It discusses how libraries traditionally provided curation, preservation, and sharing functions but now face challenges in continuing these roles with large computational analyses. The libraries must collaborate with research computing to address issues like data preservation requirements conflicting with computational resource needs. Recent projects between Hesburgh Libraries and research computing are highlighted as successful examples of such collaboration, including initiatives to develop tools for reproducible computational research and preservation of executable software and datasets.
This presentation was jointly provided by Darby Orcutt and Susan Ivey, both of North Carolina State University during the NISO Virtual Conference, That Cutting Edge: Technology's Impact on Scholarly Research Processes in the Library, held on October 24, 2018.
Ruth Harrison navigating the scholarly communications workflow supporting res...sherif user group
This document summarizes the scholarly communications services provided by Imperial College London Library to support researchers. It outlines challenges in delivering open access publishing support, research data management training, and education services due to varying funder policies, researcher behaviors, administrative burdens, and metadata issues. The library is addressing these challenges through initiatives like a combined green and gold open access workflow, infrastructure development for research data management, and an communications strategy to raise awareness of open access and data management policies and support.
These are opening slides of the 8th International Conference on Analysis of Images, Social Networks and Texts (AIST 2019). We summarise general facts on AIST conf. series. See http://aistconf.org website for more details.
Although we are past the ‘All MOOC All the Time’ hype of 2012, any announcement of the death of the MOOC is premature. Universities that began thinking about MOOCs then are just now ready for launch. Come and learn what is new in the world of MOOCs and what role content is playing in this new form of teaching and learning. Both Copyright Clearance Center and ProQuest SIPX have been supplying content into MOOCs with new and interesting models. Learn more about student uptake of both free and for-purchase content. Learn how libraries and publishers are handling challenges and opportunities in this new learning space.
This document summarizes the London School of Economics' experience with e-books for teaching and research. It discusses the e-book collections available through MyiLibrary and publishers' packages for teaching essential readings. It also notes that researchers are spending less time in libraries but still need remote access to digital resources like e-books. While large e-book collections exist for research, usage is perceived to be low because the titles are not all listed in the library catalog, making them less visible. Ensuring e-book titles are discoverable in the catalog is important to increase usage.
The Power of Cross-unit Data Sharing: Nontraditional Uses for ILLiadNASIG
also serves as a data center which can be used to inform and improve the work done in other areas. This session will provide two examples of how ILLiad, an interlibrary loan software, was used to collect and share data with other units to improve workflows and services. At Austin Peay State University, ILLiad data was used to gain a holistic understanding of the information needs of various patron groups, which led to projects like purchasing digital access to resources requested by distance students, identifying collection gaps, purchasing titles repeatedly requested by students, and implementing a faculty buy-not-borrow policy. Similarly, ILLiad was used at Louisiana State University to report electronic resource access issues to the newly hired Electronic Resources Librarian. A year’s worth of data revealed the most common types of access issues impacting LSU’s electronic resources, training opportunities for ILL staff, and most significantly, the revelation that ILL staff and troubleshooters engage in many of the same procedures to carry out their work, prompting her to wonder if the intersection of ILL request processing and troubleshooting present an opportunity for restructuring. Time will be allotted for questions from audience members.
Megan Lounsberry, Louisiana State University NW
Nicole Wood, Resource Management Librarian, Austin Peay State University
Jenny Evans - Creative thinking building research support services and system...sherif user group
Jenny Evans summarizes her experience building research support services from the ground up at Middlesex University over the past few years. When she started, the university had recently invested in academic staff for the REF2014 but lacked resources and infrastructure for research support. Her priorities included developing relationships, knowledge, advocacy, training, and infrastructure to help establish a research culture. Key achievements include embedding the research support team, improving the research repository, and developing research data management and open access policies and training. Continued challenges include further establishing a research culture and balancing compliance with promoting best practices.
Andrew Simpson - Making sense for researchers: finding a practical approach a...sherif user group
The University of Portsmouth took a practical approach to implementing open access policies. They established a research outputs manager position split between the library and research office. Interviews with researchers found common misunderstandings about open access that informed training sessions. A research portal was created for submissions. Expanding support staff and developing reporting tools helped manage the growing open access requirements.
Talis Insight Europe 2017 - Reflections on a year using Talis Aspire - UWE an...Talis
UWE Bristol and University of Bristol implemented Talis Aspire over 18 months. UWE took a phased approach including early adopters and library staff training. They faced challenges getting academics to create high quality lists and provide specific support. University of Bristol ran it as a project with migration officers creating initial lists, but this removed academic engagement. Both found varying quality in transferred lists and challenges uploading digitized content due to metadata issues.
Mike Mertens, Deputy Director and Data Services Manager, Research Libraries UK, presented during the Nov. 13, 2014 Library Connect Webinar on linked open data.
The document summarizes a week-long meeting in Cuzco, Peru between climate change and disaster risk reduction networks. Key outcomes included: 1) Promoting a climate and DRR checklist became a major mission of both networks. 2) Field visits provided insights into adaptation and mitigation challenges and opportunities. 3) Networks agreed to finalize action plans, reports, and blogs to continue cooperation on priority issues like the checklist, adaptation, and integrating mountains into climate discussions.
1) The document summarizes the achievements and progress of the SDC Climate Change and Environment Network from 2009-2010, including growing awareness of climate change issues, briefings and training events, and use of tools like the Climate and DRR Check.
2) It outlines challenges for 2011-2012, such as developing a network vision, increasing resources, and improving access to program information and learning from partner organizations and other networks.
3) It discusses the need to report on indicator-related results from programs funded by SDC's 0.5% climate fund and existing programs.
This document appears to be a ranking list with 5 names and numbers next to them, with Jolanda ranked first with 1 point and Andreas ranked last with 5 points. The other names on the list are Naraya with 3 points, Jon with 2 points, and another Jolanda with 4 points.
- The document provides feedback and evaluation on Giselle Elsom's media project which included creating an album cover, advertisement, and music video.
- The music video featured a dancer performing different styles of dance to represent changing between a club and ballet. Editing the video to sync the dancing with lip syncing was challenging.
- Feedback was received throughout the process and suggested improvements like adding more color, effects, and a storyline. Lighting in some shots could also be improved.
- Overall, Giselle feels the project met the brief despite room for improvement and gained valuable experience in research, production, and responding to audience feedback.
This document discusses a program to improve energy efficiency in artisanal brick kilns in Latin America to reduce greenhouse gas emissions. The program aims to: (1) promote more efficient brick production technologies and less polluting fuels to cut emissions by around 30%; (2) strengthen the management skills of brick producers; and (3) demonstrate sustainable models for reducing greenhouse gases through experience sharing between countries. Successful implementation could decrease greenhouse gas emissions from artisanal brick kilns in the region by around 1.8 million tons per year, while also improving livelihoods.
SDC Network is holding a photo contest focused on climate change and the environment, with submissions due by May 27, 2011. The contest will award prizes and feature winning photos from the event held in Cusco, Peru.
The document summarizes the Climate and DRR Check, a tool developed by SDC to help integrate climate change adaptation and disaster risk reduction into development cooperation strategies, programs and projects. It describes the challenges of coordination between CCA and DRR. It outlines the features and modules of the handbook, and provides examples of its application in strategies and projects in Burkina Faso. Feedback from testing in multiple countries was positive and suggested improvements to promote broader use.
Electronic Collection Management: How statistics can, and can't, help.Selena Killick
Presentation delivered at the ASLIB Engineering & Technology group and the Aerospace & Defence Librarians Group event titled: Surviving the recession: maximising your value. Held at Imperial College on the 15th of November 2011.
Measuring our relationships with academic colleaguesmichelle_blake
Cranfield University libraries created an in-house customer relationship management tool using the open source Plone content management system to record and analyze interactions with academic colleagues. The tool allows library staff to create detailed records of customers, discussions, and courses to gather qualitative data on resource use. This information is used to identify service gaps, target feedback, and continually improve the library's strategy. The benefits of the new system include increased efficiency, accessibility of information for all staff, automated reporting capabilities, and stronger evidence to inform impact assessments.
The University of Edinburgh has over 33,000 students and 9,000 staff across three colleges covering a broad range of research disciplines. 83% of the University's research is rated as world-leading or internationally excellent. The University has prioritized data science and launched Edinburgh Data Science in 2014. It provides core research data management infrastructure to support good research practices. This includes training, policies, online data management planning tools, storage infrastructure, and repositories for active data use and long-term archiving. Challenges include promoting cultural change and integrating multiple research data services as needs evolve rapidly.
Evaluating the Big Deal: Usage Statistics for Decision MakingSelena Killick
Presentation delivered at the UKSG Usage Statistics for Decision Making workshop. Held at the Institute of Materials, Minerals and Mining, London. 2nd Febrary 2012.
The UK Data Service is a single point of access for social science and economic data. It provides over 6,000 datasets from UK and international sources, and supports data users throughout the research process. The UK Data Archive preserves data in the long term. Users can search, access, and analyze data online or download it for teaching and research. The UK Data Service also provides expert advice on data management and sharing best practices.
The document provides information about research data management (RDM) services and initiatives at the University of Edinburgh. It describes the EDINA National Data Centre and Data Library, which provide online resources and data management support. It outlines several JISC-funded RDM projects undertaken by the Data Library, including building the Edinburgh DataShare repository. It also summarizes the Research Data MANTRA training module and the university's RDM roadmap, which lays out a multi-phase plan to improve RDM support and services by 2015 in line with funder requirements.
The document summarizes the activities of EDINA and the Data Library at the University of Edinburgh related to research data management. It describes EDINA as a national data center that provides online resources for education and research. The Data Library assists university researchers with discovering, accessing, using and managing research datasets. It also outlines several projects the Data Library is involved in to develop training, policies and services to support best practices in research data management according to funder requirements. This includes developing an institutional research data management roadmap to help the university meet funder expectations by 2015.
Qualitative and Quantitative Methods in Electronic Collection ManagementSelena Killick
This document summarizes Selena Killick's presentation on evaluating big deal journal packages through qualitative and quantitative methods at Cranfield University. Cranfield University spends over £150 million annually, with 68% of its information expenditure going towards journal subscriptions in 2010-2011. Killick developed an approach using both quantitative metrics like downloads, costs, and usage trends, as well qualitative measures involving academic liaisons and analyzing reading lists and REF preferred journals. She created an Excel template to automate calculations from COUNTER and subscription data. The results helped inform collection decisions while justifying expenditures and demonstrating the value of resources.
Strategic Metrics, presented at the Leadership Seminar on Strategy, Assessment and Service Development. University of Lund, Sweden. 19th September 2012. Presentation by Selena Killick, Cranfield University. Presentation discusses the need for assessment of Library Strategies and some of the techniques available to achieve this.
A brief overview of the development and current workflows for Research Data Management at Imperial College London, presented to colleagues at the University of Copenhagen and Roskilde University in Denmark.
Open data and research data management at the University of Edinburgh: polici...Robin Rice
The document discusses open data and research data management policies and services at the University of Edinburgh. It provides an overview of Edinburgh's focus on data-driven science through various initiatives. It also outlines the drivers for Edinburgh's research data management policy, including funder requirements and guidelines. The policy aims to support the storage, sharing, and long-term preservation of research data. The university has implemented a roadmap to support the policy through training, infrastructure, repositories, and consultancy services. Challenges to effective research data management include a lack of staff and funding resources, low researcher prioritization, and difficulties engaging researchers early in the research process.
Evaluating the Big Deal: What metrics matter?Selena Killick
In April 2010 the Cranfield University Libraries embarked upon a review of the electronic journal packages. Following research into usage metrics employed at other institutions a number of key performance indicators were developed and assessed using a standardised Excel template. The resulting information helped to inform a cancellation decision.
This document discusses drivers and organizational responses to research data management (RDM) maturity from transatlantic perspectives. It describes external funder mandates in the US and UK that require open sharing of research publications and data. Universities have responded by developing RDM policies, tools, expertise, and education/outreach for researchers. Key RDM components discussed include policies, storage and repository tools, expertise and staffing models, and outreach/education activities. Connecting electronic lab notebooks to other RDM infrastructure is presented as an approach to better integrate researcher workflows with institutional RDM. The document concludes with an invitation to provide comments on RDM maturity through an online survey.
The University of Salford implemented the Alma library management system (LMS) to replace its aging Talis system. This was part of a larger digital library plan and aimed to reduce costs through consolidating systems and improve user experience. The implementation involved extensive data cleanup, process mapping, configuration, integration testing and training. While change was challenging, Alma has streamlined workflows and the library is continuing to optimize usage and integrate additional services.
The document discusses the changing landscape for university libraries. It summarizes the context of higher education funding cuts in the UK and increased globalization and technology. It then provides an overview of the University of York library, including key facts, governance structure, and strategy to support research, teaching and learning. The library is focusing on developing services for researchers, teachers and students and measuring quality through surveys and indicators.
Similar to SCONUL Statistics: The view from the shop floor. (20)
Continuing adventures of library learning analyticsSelena Killick
Paper co-authored with Richard Nurse and Helen Clough; presented at the Library Assessment Conference 2018, Houston. Explores student attendance at Library online training sessions and their attainment scores.
This document summarizes a library assessment conference that took place on December 7th, 2018. The conference covered identifying stakeholder priorities, delighting stakeholders, and communicating library value loudly. Attendees participated in activities to identify their stakeholders and how the library meets stakeholder needs and priorities. They were instructed to capture evidence of library impact on post-its and design a coaster to communicate impact to stakeholders in a concise way. Recommended books on library assessment and putting assessment data to work were presented.
This document summarizes a conference presentation about advocating for libraries by identifying stakeholder priorities, delighting stakeholders, and communicating the value of libraries loudly. The presentation outlines engaging in activities to identify each stakeholder group's interests and priorities and collect evidence of how the library achieves its goals. It emphasizes the importance of communicating assessment results and provides resources for determining a library's impact.
Exploiting customer relationship management analytics to improve the student ...Selena Killick
The document discusses how the Open University Library is using customer relationship management analytics to improve the student experience. It outlines how the library collects and analyzes data on student library inquiries to better understand inquiry patterns, predict future demand, and proactively support students. This allows the library to optimize staffing, create targeted communications and training, and identify opportunities to improve systems and learning design based on inquiry data and trends. The goal is to empower students and shift to a more proactive support model through exploiting customer relationship management analytics.
Taking the Holistic View: Building a customer feedback database.Selena Killick
Presented at the Relationship Management in HE Libraries Workshop on Action planning, April 15th 2016, LSE, London. Presentation discusses the development of a customer feedback database designed to inform business reporting and service development planning.
Commonalities in LibQUAL+® (Dis)satisfaction: An international trend?Selena Killick
This document summarizes research comparing satisfaction and dissatisfaction levels across different dimensions of library services, such as affect of service, information control, and library as place. The research analyzed data from 19 European libraries and the ARL LibQUAL+ consortium in 2013, with over 41,000 total respondents who were primarily undergraduate students. Respondents' satisfaction and dissatisfaction were defined based on whether their perceptions met or exceeded their minimum and desired expectations. The results showed some commonalities in which dimensions had higher satisfaction and dissatisfaction levels between the European and ARL samples. Differences in satisfaction levels across user groups like undergraduates, graduates, and faculty were also examined.
Using LibQUAL+® to Identify Commonalities in Customer Satisfaction: The Sec...Selena Killick
What is the key to library user satisfaction? Can LibQUAL+® help in the quest for delivering a quality library service? The purpose of this paper is to present international research into library customer satisfaction as measured by the LibQUAL+® survey methodology. Commonalities of satisfaction and dissatisfaction have been identified which influence the customers overall view of the library. This knowledge can be used to further increase customer satisfaction through targeting these areas for service improvement.
Applying Performance Measurement to Safeguard Budgets: Qualitative and Quanti...Selena Killick
Selena Killick presented on applying both qualitative and quantitative metrics to evaluate electronic journal packages at Cranfield University. She discussed developing systematic and sustainable methods to measure usage statistics, coverage, value for money, and academic input to aid budgeting and cancellation decisions. Key metrics included downloads, cost per title, and input from liaison librarians and reading lists. Both types of data together provide a fuller picture of value to better justify expenditures and safeguard budgets.
LibQUAL+®: The UK & Irish Experience, presented at the Library Assessment Seminar and LibQUAL+® Share Fair. University of Lund, Sweden. 20th September 2012. Presentation by Selena Killick, Cranfield University. Presentation discusses the use of LibQUAL+® in the UK and Ireland since 2003, presenting longitudinal data results, lessons learnt and outcomes of actions.
This document summarizes several initiatives by the Association of Research Libraries (ARL) related to assessing library services. It discusses LibQUAL+, a survey tool used to measure user perceptions of service quality, and how it has been implemented in the UK through SCONUL. It also introduces TechQUAL and ClimateQUAL as additional assessment tools for IT services and organizational culture, respectively, and provides examples of results from trials of these tools in UK universities.
LibQUAL+ in Ireland and the United KingdomSelena Killick
Abstract
This paper reports on the use of the LibQUAL+ library customer satisfaction survey tool by Ireland’s Consortium of National and University Libraries (CONUL), and the Society of College, National and University Libraries (SCONUL), in the United Kingdom. The paper discusses the consortium composition, the expectations of the customers and how these have changed over time, and the perceptions of the library service in Ireland the UK. Demonstrable outcomes from LibQUAL+® at a local and national level are also presented.
Approach
LibQUAL+® is a library service quality survey instrument developed by the Association of Research Libraries (ARL) in association with Texas A&M University. A consortium of CONUL and SCONUL member libraries has been successfully running LibQUAL+® in Ireland and the UK since 2003. To date more than 70 UK and Irish Higher Education Libraries have implemented the survey providing a wealth of data on the quality of academic library provision. This paper will examine the composition of the consortium and its implementation patterns. The results of the surveys at a national and international level will be discussed, providing a comprehensive picture of the performance of UK and Irish academic libraries. Additional statistical analyses are also presented which review users’ expectations of libraries, how these are changing over time, and how successful libraries are at meeting these expectations.
Findings
The LibQUAL+® survey results from Ireland and the UK College & University participants since 2003 are presented. Emphasis is placed on the users’ desired expectation mean scores as an indication of changing concerns amongst various library user groups. Trend analysis of how well libraries have been responding to and meeting these expectations is also presented. Examples of best practice identified from the data will be discussed, highlighting where lessons can be learnt.
The paper presents evidence that users expectations may not be changing as rapidly as technology developments might suggest, and that there is still a
desire for the physical academic library despite the increasing demand for electronic resources. Customer perceptions of library services have increased since 2003 indicating the results of action taken has had a positive impact. The opportunity for improvement does however remain, encouraging us to strive to further in our quest for the perfect library service.
Value
This paper will be of interest to those involved in library surveys or other methods of listening to users. In particular it may assist the development of deeper understanding of library users’ expectations in a changing environment, and will also therefore be of value to all those concerned with library strategy and development.
Presentation delivered at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Presents the findings of the SCONUL LibQUAL+ Results from 2003 to 2011.
What do they want now? Qualitative regrounding of the LibQUAL+ survey.Selena Killick
Presentation delivered at the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services. Presents the findings of a qualitative research project into the expectations of UK academic higher education library customers.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
Chapter 4 - Islamic Financial Institutions in Malaysia.pptx
SCONUL Statistics: The view from the shop floor.
1. SCONUL Statistics:
The view from the
shop floor
JIBS workshop on management data
in higher education libraries
School of Oriental and African Studies, London
1st June 2009
2. Cranfield University
• Wholly postgraduate
• Positioned between traditional
universities and business and
industry
• Specialising in applied sciences,
defence, engineering, health and
management
• Ranked 3rd in the UK for the impact
of our mechanical, aeronautical and
manufacturing research* *RAE2008
3. Locations and Libraries
Cranfield Campus
• Kings Norton Library
• Management
Information Resource
Centre
Shrivenham Campus
• Defence College of
Management and
Technology Library
4. Cranfield University
Library and Information
Services
• Total catalogued book stock = 438,091
• Number of unique serial titles = 9,605 (92% e-only)
• Users entering the library = 385,773
• Number of FTE users = 4,408*
• Number of active borrowers = 1,506
• Total number of loans = 270,261
• Total number of staff = 48.1 (55% professional)
• Information provision expenditure = 32% of gross
Source: SCONUL Statistics 2007-08
*SCONUL Statistics 2006-07
5. Cranfield Defence and
Security
• Specialises in the research and teaching of
Defence Management, Science and Technology
• Part of the Defence Academy for the United
Kingdom, College of Management and
Technology
• Student population of armed forces, civil servants
and industry personnel from all over the world
6. DCMT Library
• Total catalogued book stock = 156,617
• Number of unique serial titles = 7,291 (97% e-only)
• Users entering the library = 70,805
• Number of FTE users = 2,321*
• Number of active borrowers = 682
• Total number of loans = 19,804
• Total number of staff = 20 (59% professional)
• Information provision expenditure = 30% of gross
Source: SCONUL Statistics 2007-08
*Internal data, not FTE
7. My Role
• Design and manage the processes and systems to
collect the data at DCMT Library
• Collate, review and submit data from all Cranfield
Libraries
• Produce regular reports on results
(and other data sets) to
Senior Management
• Provide Library data as requested
9. Process
• Sections 1 – 4: Stock, Clientele, Usage.
• Data provided from:
• Library Management System
• Manual counts
• Activity reports
• Enquiry tracker
• Data provided by:
• All Library staff
10. Process
• Sections 5 & 6: Library Staff & Staff Expenditure
• Staff numbers provided by Library Administrator
• Includes vacancies
• Staff expenditure provided by Finance
• All expenditure over the year
• Staff expenditure : staff numbers – inaccurate
11. Process
• Sections 7 & 8: Expenditure &
Income
• Automated process
• Cost codes cross-referenced
to SCONUL Q’s
• Serials breakdown provided by
SWETS
• Data analysed by me, with
input from Finance/SWETS
12. Data Checking
• Year-on-Year fluctuations
• Number and %
• A+B=C
• e.g. Number of additions to stock minus number
of disposals equals difference in catalogued book
stock
• Ratios, e.g.
• Number of loans : Number of active borrowers
• Number of active borrowers : Number of users
• Differences between University Libraries
14. Working with the data
• Limited application for our needs
• Provides a good framework for data collection
• Supported with qualitative and quantitative data
• Resource impact measurement
• Usage per target population
• Cost per use
• Impact rating by target population
• User feedback
• LibQUAL+
15. SCONUL Statistics on
the Web
• Excellent resource, if a little clunky…
• Ranked list popular with stakeholders
• Institutional data & defined groups useful for
benchmarking
• Time series helped inform stakeholders of changing
costs of information provision
17. Consistency
…getting better but still not right
• Year-on-Year
• Between Cranfield University Libraries
• With all SCONUL members
Causes of inconsistency:
• Isolation of the role
• Quiet discussion group
• Grey guidelines
• No definitive manual
18. eResources Definitions
• Is it an eBook? a Database? a Serial?
• Definitions do not meet our internal needs
• eMeasures table is not comprehensive
• Open for interpretation
19. Number of Unique
Serials
How many unique eSeriels do we have in each format?
• Suppliers cannot tell us how many serials in our
subscriptions
• SWETS unable to provide report
• Annotated each record ourselves
• Double counting in currently unavoidable
Way forward?
• Ex-Libris Advanced Collection Tool?
20. Usage Statistics
• Contradiction in the question
• “4s: Number of successful requests for full-text
articles (journals only)…including serials counted
as databases in 2k”
• Data Source
• Aggregator?
• Publisher?
• Counter has helped, but usage data for each Library
is strategically VITAL
21. Reliability of Systems
• Library Management System
• Reporting functionality minimal
• Verde/SFX
• SFX Advanced Collection Tool
• Verde reporting functionality still to come online
• Finance
• Accuracy of cost-codes
22. Looking Ahead
• Consistency
• Isolated role within the Institution
• Quiet discussion group
• Grey definitions
• Changing face of information provision
• Redundant information (e.g. ‘active’ borrower)
• Open access
• Bibliometrics
• Changes in performance measurement
• Impact is the new magnitude
23. Conclusions
• We’re improving, but we’re not there yet
• A useful framework of Library statistics but limited for
our needs
• Supported with a portfolio of metrics
• Benchmarking ability excellent, however consistency
could skew results
• SCONUL needs to move with the times without
destroying the foundations
24. Selena Killick
Research & Development Officer
Cranfield University
s.a.killick@cranfield.ac.uk
Tel: 01793 785561