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Stephen Town

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Implementing the Value Scorecard
Dynamic approaches to value
The future of library performance measurement
Evidence based organizational change
Valedictory
One Director's Vision for Academic Liaison
Facing the future: round-up and overview
Sheffield University Student Visit #2
Sheffield University Student Visit #1
Library Strategy: Models and Measurement
Service Assessment Programmes: The SCONUL Experience
Data, Performance, Quality & Value
From values to value measurement: a metaphysical enquiry
SPEC Kit 303 in the UK and Ireland:
Measures of relationship capital for the Value Scorecard