Systems engineering is an interdisciplinary approach that focuses on defining customer needs, documenting requirements, and enabling systems realization through design synthesis and validation while considering the complete problem. It involves defining success metrics upfront, understanding a system as interconnected subsystems that achieve objectives, and applying a systems approach to engineering problems like a case study on a viscous lubrication system for wire drawing. A case study involves determining the current status, gathering background information to hypothesize causes, testing hypotheses, and instituting remedial actions.