-DOs and DON’Ts related to communication via emails;
-Top tips for effective email communication;
-Email etiquette and why it is important;
-Importance of timing;
-Lessons learned and best practices applicable to our projects
… and other interesting and useful material which will help you to write better emails.
Even if you’re not the world’s greatest writer, you should still learn how to write effective emails. It’s absolutely essential if you want people to take you seriously. Here are few guidelines that you should follow for better communication.
Even if you’re not the world’s greatest writer, you should still learn how to write effective emails. It’s absolutely essential if you want people to take you seriously. Here are few guidelines that you should follow for better communication.
Confused about all of the secret rules to emailing coworkers and clients? Don't know how to open or close your email, not wanting to sound to casual, but also not too stuffy?
Writing emails in a professional setting can be tricky, but Extentia is here to help. Whether it be writing the perfect subject line, creating clear and concise content, or making an eye-catching signature to promote your business, you can learn all that and more during the next few slides.
Millions of emails are sent every day, and the fact that email is of great importance in business communication is undeniable. There are several reasons for this, including that it sends almost instantaneously, it's low cost, and increases organizational efficiency through a virtual paper trail. Being such an important tool in business, it is important to know how to make your email as effective as possible.
This Presentation was made for my team for them to understand the importance of Email Writing and its Right way. Just the Basics.
Includes Source of Information and YouTube Videos for Better and in-depth understanding.
e-mail writing is the most common of writing and perhaps one of the least practiced skills in en English learning program. This is an online course intended for intermediate and upper-intermediate speakers of English who seek to improve their writing skills.
Biggest List of Email Mistakes You Don’t Want to MakePallav Kaushish
While dealing with numerous emails everyday it’s not uncommon to make a few mistakes. However, if you’re making these mistakes unknowingly, it’s time to brush up on your email etiquette.
We’ve complied a list of email mistakes that’ll come handy when you’re sending out an important email and want to make sure you’re not committing a serious email mistake.
Email etiquette refers to the principles of behavior that one should use when writing or answering email messages. Because email is less personal than a phone or in-person conversation but quicker to send than a letter, it is possible for serious breaches of manners to take place. Write carefully. Once you send an email message, you cannot take it back or make it disappear.
Confused about all of the secret rules to emailing coworkers and clients? Don't know how to open or close your email, not wanting to sound to casual, but also not too stuffy?
Writing emails in a professional setting can be tricky, but Extentia is here to help. Whether it be writing the perfect subject line, creating clear and concise content, or making an eye-catching signature to promote your business, you can learn all that and more during the next few slides.
Millions of emails are sent every day, and the fact that email is of great importance in business communication is undeniable. There are several reasons for this, including that it sends almost instantaneously, it's low cost, and increases organizational efficiency through a virtual paper trail. Being such an important tool in business, it is important to know how to make your email as effective as possible.
This Presentation was made for my team for them to understand the importance of Email Writing and its Right way. Just the Basics.
Includes Source of Information and YouTube Videos for Better and in-depth understanding.
e-mail writing is the most common of writing and perhaps one of the least practiced skills in en English learning program. This is an online course intended for intermediate and upper-intermediate speakers of English who seek to improve their writing skills.
Biggest List of Email Mistakes You Don’t Want to MakePallav Kaushish
While dealing with numerous emails everyday it’s not uncommon to make a few mistakes. However, if you’re making these mistakes unknowingly, it’s time to brush up on your email etiquette.
We’ve complied a list of email mistakes that’ll come handy when you’re sending out an important email and want to make sure you’re not committing a serious email mistake.
Email etiquette refers to the principles of behavior that one should use when writing or answering email messages. Because email is less personal than a phone or in-person conversation but quicker to send than a letter, it is possible for serious breaches of manners to take place. Write carefully. Once you send an email message, you cannot take it back or make it disappear.
Overview of Email protocols.
Electronic mail was one of the first applications of the fledgling Internet back in the 70ies of the last century. Mail represents basically an electronic equivalent of telegrams that can be sent without having a direct and simultaneous network connection with the recipient.
In email systems, a mail transfer agent (MTA) takes care of the message to be sent and repeatedly tries to deliver the message to the ultimate receiver until successful.
One of the first and still prevalent email protocols is SMTP (Simple Mail Transfer Protocol). It is a very simple protocol for sending electronic messages consisting of a header and a body between a sender and a recipient (relay agent or final mail transfer agent).
SMPT is not suited for receiving mail. Additional protocols like POP (Post Office Protocol) or the newer IMAP (Internet Mail Access Protocol) are needed to retrieve mail messages from a mail box.
SMPT was originally restricted to the ASCII character set so binary content or non-ASCII characters could not be used in mail messages. To overcome this limitation, MIME (Multipurpose Internet Mail Extensions) was devised to allow mail senders to encode non-ASCII content with special character encodings.
Mar 10 'Communicate or alienate' workshop - Wiltshire, Bristol, Gloucestershire
Maximise your business skills through advanced communication techniques and email communication.
Speaker: Andy Poulton
The Correspondence ProjectThis project will be a collection of.docxmehek4
The Correspondence Project
This project will be a collection of three letters, one memo and two e-mail messages. The information for creating most of these comes from Chapters 14 and 17 in the text and from the handouts.
The seven pieces of the project should be saved as completely separate pages inside one electronic file, in the order listed. Please do not use any wizards or templates in Word or any other program to create these because your file will be too large if you do. Use MS Word and keep the document formats simple, and keep them all in one file.
Before beginning this project, read over the text’s advice about: 1) when to use a letter versus when to use a memo; 2) how to control tone and the strategies for organizing good news and bad news, 3) how to structure a letter of inquiry, and 4) what to plan for when writing a justification (or persuasive) argument in a letter or memorandum. Letters are still the primary means of delivering authoritative communication to the outside world for any business or organization. Letters can be used to do any task: to ask, to inform, to analyze, to recommend, to dispute, and the list goes on.
Read the Correspondence Help handout in the E-handouts organizer pages for important information you will need in order to complete this project successfully. The text’s advice on some aspects of dealing with correspondence is not in accord with the practices of the larger companies in this area (and across the country), and no text can account for all of the variables for different regions or the arbitrary preferences of some companies.
Letter number 1: Letter of Complaint
Read entry number 1 on page 383. Create the “reasonable” details as directed (including the organization’s name and address) and ask for compensation for the lost samples, lost time and lost chemicals.
Letter number 2: Response to a Complaint
Using the information in entry number 3 on page 383, write as if you are the manager of the pool that received the complaint, and politely deny the club member’s request for satisfaction. Create names and addresses and reasonable information as needed.
Letter number 3: Letter of Inquiry
The scenario for the letter of inquiry will be the following. You are researching how the military has put drones to use for surveillance purposes for a class assignment. Your research has uncovered the small spy plane called the "Nano-Hummingbird" (pictured here), which flies.
Write a letter to AeroVironment, the manufacturer, and ask for a technical piece of information that they would not be likely to want to release. Assure them that you are writing for information solely for use in a paper you are doing for and a class that you are not trying to usurp their design or violate their patents.
The hotlink will take you to an informative page that is not hosted by the company itself
(http://boingboing.net/2011/02/18/robotic-hummingbird.html), if you would like to find out more about th ...
On Wednesday, December 21, #MandCPL wiht Vadim Izdebskiy organized a workshop called “Business correspondence: writing e-mails that won't get ignored”.
Agenda:
- Got mail?
- The Do’s and the Don’ts
- Practical exercise
- Q&A
- Bonus:Outlook and Gmail tips & tricks
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
1. Effective communication via email Tech Talk #4 September 28, 2011 Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
2. You will learn: DOsand DON’Ts related to communication via emails; Top tips for effective email communication; Email etiquette and why it is important; Importance of timing; Lessons learned and best practices applicable to our projects … and other interesting and useful material which will help you to write better emails. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
3. What is communication? Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast distances in time and space. Communication requires that the communicating parties share an area of communicative commonality. The communication process is complete once the receiver has understood the message of the sender (from Wikipedia). Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
4. Oral and Written Communication. Pros. Oral communication Real time - the message Is conveyed immediately to the receiver Immediate feedback Non-verbal communication like body language and voice tonality plays a significant role Saves time Less formal method as compared to written and adds a personal touch to your message Written communication Concrete form of documentary evidence Can be used for future reference purposes Can be easily distributed to many people thus making it a bulk communication method, the accuracy of the information conveyed is same across the entire audience Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
5. Oral and Written Communication. Cons. Oral communication No written evidence Harder to use for future references Can’t be easily distributed to many people This form of communication can be misinterpreted or misunderstood very easily Communicating effectively through oral forms require high skills Written communication No immediate feedback Lack of feedback Absence of non-verbal communicationto convey message effectively Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
6. Email communication. Advantages Fast and cheap Ideal way to reach persons who are difficult to get on the phone You can compose and review your message before sending Ideal for international communications (expense, problems reaching colleagues, differences in time zones) You can easily include all or part of previous messages, or the message you are responding to, including point by point responses to questions, etc. Ability to send same message to predefined groups of people Ability to include attached files, documents, pictures, datasets Messages easily achievable and storable in a database; search by sender, date, subject, or put into separate mailboxes Ability to paste from other applications directly into email document (e.g., a review of a paper found on a website) .. And many others. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
7. How to write effective emails? Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
8. Before you even start typing What is the goal of you email? Who is your target audience? Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
9. Subject Line Should convey the essence of email Brief and to the point Urgency of the message must be indicated in the subject line Be diplomatic, be assertive Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
10. Good or Bad? <Empty> Hi Reminder Status Report Some questions Candidate CV Meeting Minutes Summary Approval Request: PHP Training Draft: Email to Microsoft Reminder: End of Probationary Period, Oct 1, Ivanov CV_Ruby_Ivanov Meeting Minutes. DO Product Backlog. Oct 1 Summary. Grammar Blogs Research Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
11. Email Structure A usual business letter consists of four main blocks: Salutation Main Part Close Signature (stating an addresser’s name and title) Thus, it is essential to consider every point as thoroughly as possible in order to avoid probable misunderstandings with Clients and uphold the Company’s reputation at a proper level. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
12. Salutation In case you don’t know an addressee’s name: Dear (Title/Last Name), Dear Sales Manager, Dear Sir, Dear Madam, If you address an individual you don’t know or an organization (although it is too formal and rarely used): Dear Sir or Madam, Dear Sirs, (British variant), Ladies and Gentlemen, (American). If you know an addressee and have formal relations: Dear Ms. Johnson, If you know a person well enough and have informal relations with him or her, “Dear” may be skipped. This case is applicable to both external and internal correspondence. Dear Frank, John. For long-lasting correspondence with an addressee or for internal e-mails you may use Hi Frank, Hello Bob (Note: “Hi” should be used with the name of an addressee) If a letter is intended for a number of addressees within the Company: Hi everyone, Greetings! Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
13. Main Part Main Part consists of 3 parts: Opening phrases. Body. Closing phrases. There are some formal phrases that are commonly used in business letters. Using them will help you put the reader into the appropriate mood, give him or her a glimpse of information you are going to speak about, thus making your communicative task more effective and easier. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
14. Main Part - Opening Let the recipient know the goal of your email Write Your First Email Line Like a Tweet to Grab Interest Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
17. Body Relate content to the reader Limit your message to one subject Keep to a 15 line message (about half a computer screen) if you can Good idea to use bullets Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
18. Body How to email someone for the first time: Don't assume that they know you, or care to know you Write a one-line introduction setting the context, introducing yourself, and explaining your role How to structure an email requesting a decision: State the topic briefly Explain the issue State pros/cons Give a recommendation with rationale Provide guidance on when you need the answer Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
19. Body - Call to action The call to action is the Instructions or information we want the reader to take away from the message. Or The Actions that need to be taken Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
20. Answer all questions, and pre-empt further questions If you do not answer all the questions in the original email, you will receive further e-mails regarding the unanswered questions, which will not only waste your time and your customer’s time but also cause considerable frustration. Moreover, if you are able to pre-empt relevant questions, your customer will be grateful and impressed with your efficient and thoughtful customer service. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
21.
22. If you want to emphasize, do it sparingly with boldDon’t write emails in ALL CAPS IT MAKES IT SOUND LIKE YOU’RE YELLING Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
23. Be careful with formatting Remember that when you use formatting in your emails, the sender might not be able to view formatting, or might see different fonts than you had intended. When using colors, use a color that is easy to read on the background. Use [Answer] instead of colors when commenting email thread Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
24. Date and Number Formats It is well known that currently dates (according to the Gregorian calendar) are expressed in several different ways in various countries. The order in which the year, month and day are given: The Europeans write day/month/year (e.g. 23/9/2006), while the U.S. Clients write month/day/year (e.g. 9/23/2006) Universal date format (that can be applied in any case) is the following: MMM DD, YYY (e.g. November 15, 1999 or April 05, 2000) Number format: American and English customers separate thousands with a comma and fraction numbers with a dot (3,220 means three thousand two hundred and twenty; 3.5 means three and five tenths). Europeans use the European format (e.g. 12 345,98) Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
26. Use but Do not overuse the high priority option If you overuse the high priority option, it will lose its function when you really need it. We all know the story of the boy who cried wolf. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
27. Don't leave out the message thread When you reply to an email, you must include the original mail in your reply, in other words click 'Reply', instead of 'New Mail'. It’s not possible for anyone to remember all his/her previous mails Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
28. Attachments Make sure to create an attachment if you are mentioning the same in your mail Check with the receiver if he/she would like to receive the attachment whether they have software to open attachment Do not attach very heavy attachments, provide URL instead Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
42. Email Etiquette Be Polite Take the time to include a friendly greeting; Use please and thank you; Civility makes a difference in how your message is received. Don't hesitate to say thank you, how are you, or appreciate your help. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
43. Email Etiquette Address your contact with the appropriate level of formality and make sure you spelled their name correctly; Multiple instances of !!! or ??? are perceived as rude or condescending; If your email is emotionally charged, walk away from the computer and wait to reply. Review the Sender's email again so that you are sure you are not reading anything into the email that simply isn't there. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
44. Email etiquette You are a member of various office and department mailing lists. It’s okay to email these lists with a question, but… Choose the correct list Send to specific offices or departments rather than spamming the entire company Specify if you want the replies to go to you or the whole list Don’t say anything in an email you wouldn’t say face-to-face or on the phone; Don’t overlook the fact that your email could be forwarded on. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
45. Email etiquette Include addresses in the Cc: field for those who you are just FYI'ing; Never expose your contact's email address to strangers by listing them all in the To: field. Use BCc. This is a serious privacy issue! Emails are forwarded to others. Keep this in mind when typing about emotional or controversial topics. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
46. Email etiquette Formality is in place as a courtesy and reflects respect. Assume the highest level of formality with new email contacts until the relationship dictates otherwise. Refrain from getting too informal too soon in your email communications. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
47. Email etiquette Never send anyone an email they need to unsubscribe from when they didn't subscribe in the first place! Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
49. Timing Each e-mail should be replied within at least 24 hours, and preferably within the same working day; If you cannot respond to an email promptly, at the very least email back confirming your receipt and when the sender can expect your response. Consider time zone; Answer simple and “quick response” emails first. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
50. Learn to write “Ok” emails Describe Pros and Cons Propose several solutions if applicable Provide your judgment and set the best solution from you perspective Let client just reply to you with “Ok” Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
51. Process your email effectively Check your incoming email; Prioritize emails; Mark and flag those you need to follow-up; Do not leave the office with un-replied emails; Before getting upset because you perceive someone didn't respond, check to see if their reply was inadvertently deleted or sent to your Trash or Junk folder. Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
52. Emails review Approve emails to clients with you manager before sending; Take the time to review each email before clicking Send to ensure your message is clear and you are relaying the tone that you desire; Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
53. Get the feedback If you send email draft for approve/some report/etc. to client/colleague, do not leave the office before you discuss the result with him or check with client/colleague if he has time to discuss it today or you can leave and you will discuss next business day! Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet
54. Sometimes a phone call is better If you have many points or a very complex point to discuss, it may be quicker to simply pick up the phone and speak to the person Dev-Pro.net, www.dev-pro.net, Twitter: @DevProNet