This document provides an overview of a course on communication skills development for writing in a business context. It discusses proper use of texting, emails, and netiquette according to guidelines. The document outlines tips for effective business texting and emails, such as knowing your audience, using clear subject lines, signatures, and brevity. It also summarizes Virginia Shea's rules of netiquette which emphasize treating others online as you would in person.
1. The document provides guidelines for proper etiquette, or "netiquette", when communicating professionally online or digitally. This includes being aware that what you write may have lasting consequences and be seen by unintended audiences.
2. Specific tips are provided for communicating effectively via text messages, email, and letters in a business or professional context. Guidelines address topics like tone, formatting, signatures, and ensuring communications are clear, concise, and professional.
3. It is important to consider your audience and context when communicating digitally for work. What you write may reflect on you and your employer, so take care to avoid offensive, insensitive, or inappropriate content in all online communications.
The document provides tips for avoiding common mistakes when writing informal emails. It discusses choosing an appropriate tone for different recipients, using "reply all" judiciously, keeping messages concise, double checking attachments, not sending emails in anger or without proofreading, using clear subject lines, and not over-relying on email as a communication method. Ten specific mistakes are outlined, such as using the wrong tone, hitting "reply all" excessively, writing messages that are too long, forgetting to attach documents, emailing the wrong person, being too emotional, not using the "delay send" function, having vague subject lines, not reviewing emails for errors, and sending unnecessary emails.
This document provides tips for proper email etiquette in the workplace. It emphasizes keeping emails short, clear, and focused on work-related topics. Specific tips include using clear subject lines, responding to emails promptly, using professional greetings and closings, proofreading emails for errors, avoiding all capital letters or unusual formatting, and properly using CC and BCC functions to share information appropriately. The overall message is that email communication should be efficient and professional to represent oneself and one's company in a positive light.
Email often plays a huge role in professional communication. A freelancer spends a lot of his daily time writing emails, but everybody is prone to mistakes. These can vary in effect – sometimes your messages will land directly in the spam folder, won’t get read or are not enticing enough to get an answer. Sounds familiar? Here’s a list of the eight most common email mistakes that you should avoid at any cost...
Here are some suggestions for how to respond to your manager's email in a calm, professional manner:
Dear [Manager's Name],
Thank you for the additional update. I'm currently juggling several high priority projects and want to make sure I understand exactly what is being requested here. Could we schedule a short meeting later today or tomorrow morning to discuss this new task and clarify expectations?
My team is working hard to complete our current project on time. Additional responsibilities will require adjusting some deadlines or priorities. An in-person discussion will help ensure we have a shared understanding and the best path forward.
Please let me know what times work best for you. I appreciate you keeping me informed as needs and timelines shift
Golde Rules to Make Email Communication More EffectiveUNMESS App
Email communication is great. It allows you to communicate with team members, friends and basically everyone out there. It is instant, effective and virtually for free. That is the theory. In reality it very often happens email becomes one of the top time wasters, it affects your productivity greatly and is responsible for your stress levels. We all have some email management related habits. Most of us begin the work day getting through the cluttered inbox trying to figure out who, what, when and all that. An average corporate worker spends up to 28% of a days work just answering emails and managing inbox. And that is I must say hardly productive work. To make things better try to introduce those 11 golden rules.
This document provides guidance on effective email communication. It begins with an introduction to email and defines what email means. The document then discusses email etiquette, including using effective subject lines, signatures, and considering whether email is the appropriate communication method. It provides tips on writing clear email messages with proper grammar and avoiding informal language. Overall, the document aims to help people improve their email communication skills.
This document discusses etiquette for modern communication technologies. It provides guidelines for considerate use of mobile phones and respecting others' privacy and availability. The key points are:
1. Mobile phones should be silenced in meetings and private calls taken privately. People deserve full attention during conversations.
2. For intrusive technologies like Skype, "ping before ring" by messaging first to check availability before calling.
3. Receivers have rights to privacy and unavailability; senders have rights to reasonable responses.
4. Receivers should keep status updated and acknowledge messages with expected response times. Both parties should respect communication preferences and availability of others.
1. The document provides guidelines for proper etiquette, or "netiquette", when communicating professionally online or digitally. This includes being aware that what you write may have lasting consequences and be seen by unintended audiences.
2. Specific tips are provided for communicating effectively via text messages, email, and letters in a business or professional context. Guidelines address topics like tone, formatting, signatures, and ensuring communications are clear, concise, and professional.
3. It is important to consider your audience and context when communicating digitally for work. What you write may reflect on you and your employer, so take care to avoid offensive, insensitive, or inappropriate content in all online communications.
The document provides tips for avoiding common mistakes when writing informal emails. It discusses choosing an appropriate tone for different recipients, using "reply all" judiciously, keeping messages concise, double checking attachments, not sending emails in anger or without proofreading, using clear subject lines, and not over-relying on email as a communication method. Ten specific mistakes are outlined, such as using the wrong tone, hitting "reply all" excessively, writing messages that are too long, forgetting to attach documents, emailing the wrong person, being too emotional, not using the "delay send" function, having vague subject lines, not reviewing emails for errors, and sending unnecessary emails.
This document provides tips for proper email etiquette in the workplace. It emphasizes keeping emails short, clear, and focused on work-related topics. Specific tips include using clear subject lines, responding to emails promptly, using professional greetings and closings, proofreading emails for errors, avoiding all capital letters or unusual formatting, and properly using CC and BCC functions to share information appropriately. The overall message is that email communication should be efficient and professional to represent oneself and one's company in a positive light.
Email often plays a huge role in professional communication. A freelancer spends a lot of his daily time writing emails, but everybody is prone to mistakes. These can vary in effect – sometimes your messages will land directly in the spam folder, won’t get read or are not enticing enough to get an answer. Sounds familiar? Here’s a list of the eight most common email mistakes that you should avoid at any cost...
Here are some suggestions for how to respond to your manager's email in a calm, professional manner:
Dear [Manager's Name],
Thank you for the additional update. I'm currently juggling several high priority projects and want to make sure I understand exactly what is being requested here. Could we schedule a short meeting later today or tomorrow morning to discuss this new task and clarify expectations?
My team is working hard to complete our current project on time. Additional responsibilities will require adjusting some deadlines or priorities. An in-person discussion will help ensure we have a shared understanding and the best path forward.
Please let me know what times work best for you. I appreciate you keeping me informed as needs and timelines shift
Golde Rules to Make Email Communication More EffectiveUNMESS App
Email communication is great. It allows you to communicate with team members, friends and basically everyone out there. It is instant, effective and virtually for free. That is the theory. In reality it very often happens email becomes one of the top time wasters, it affects your productivity greatly and is responsible for your stress levels. We all have some email management related habits. Most of us begin the work day getting through the cluttered inbox trying to figure out who, what, when and all that. An average corporate worker spends up to 28% of a days work just answering emails and managing inbox. And that is I must say hardly productive work. To make things better try to introduce those 11 golden rules.
This document provides guidance on effective email communication. It begins with an introduction to email and defines what email means. The document then discusses email etiquette, including using effective subject lines, signatures, and considering whether email is the appropriate communication method. It provides tips on writing clear email messages with proper grammar and avoiding informal language. Overall, the document aims to help people improve their email communication skills.
This document discusses etiquette for modern communication technologies. It provides guidelines for considerate use of mobile phones and respecting others' privacy and availability. The key points are:
1. Mobile phones should be silenced in meetings and private calls taken privately. People deserve full attention during conversations.
2. For intrusive technologies like Skype, "ping before ring" by messaging first to check availability before calling.
3. Receivers have rights to privacy and unavailability; senders have rights to reasonable responses.
4. Receivers should keep status updated and acknowledge messages with expected response times. Both parties should respect communication preferences and availability of others.
The document provides 8 tips for effective email communication: 1) Be clear and concise with your message. Consider using bullet points. 2) Reread your message and double check for grammar mistakes before sending. 3) Copy back salient points when replying to earlier messages for context. 4) Use specific descriptive subject lines. 5) Be aware that messages can't be recalled once sent. 6) Wait 24 hours if upset before sending an email. 7) Avoid casual abbreviations in business emails. 8) Don't forward viral messages.
Research has found that the average employee spends about a quarter of their time at work combing
through the hundreds of emails they send and receive each day. And yet, according to research, over 60% of professionals still don't know how to use email appropriately.
PERFECT E-MAIL GETTING A JOB = ARISE ROBYArise Roby
This document provides tips for proper email etiquette. It discusses keeping email addresses professional and simple, knowing your audience and introducing yourself if needed, only discussing official matters, being careful with confidential information, responding in a timely manner, avoiding one-word replies and short forms, keeping emails clear and organized, using descriptive subject lines, properly managing attachments, being careful with reply-all, keeping messages short and to the point, and always including a professional signature. Following these email etiquette tips can help you communicate effectively and make a good impression.
The document provides guidelines for effective email usage, including using clear subject lines, writing concisely, reducing unnecessary emails, and communicating professionally. Some key recommendations include using specific subject line tags to indicate urgency or required actions, writing the key points in the first 1-3 lines, and addressing overuse of reply-all or lengthy email threads. The guidelines aim to improve email effectiveness and reduce strain on systems and recipients.
The document provides 10 tips for writing effective emails that will be opened, read and responded to favorably by recipients. The tips are: 1) use a strong subject line; 2) include an email signature; 3) be concise and keep messages relevant; 4) use plain text formatting; 5) ask the reader to take action; 6) consider tone of voice; 7) respond promptly; 8) keep attachments under 5MB; 9) keep mail groups to 20 people or less; and 10) proofread before sending. Following these tips will increase the likelihood that recipients will actually read and positively react to emails.
The document discusses email etiquette and proper professional email composition. It provides guidance on various aspects of emailing such as subject lines, salutations, formatting the message body, attachments, signatures, and dos and don'ts. Following email etiquette is important for maintaining professionalism and an appropriate public image.
This document provides 23 rules for proper corporate email etiquette. It emphasizes the importance of email as a marketing tool and form of communication with customers. Some key rules include responding to emails within 24 hours, using meaningful subject lines, including the full email thread in replies, being concise, answering all questions fully, and avoiding unprofessional language, formatting, or content. Following these rules can help protect a company's image and avoid potential legal issues.
The document provides tips for writing effective emails. It recommends making the subject line clear and concise, using an appropriate greeting, keeping the page layout easy to read with shorter paragraphs and less words, formatting the email for readability, keeping the message focused, using appropriate language, proofreading before sending, and using the To and Cc fields appropriately. Key tips include having an informative subject line, being brief, putting the main point up front, making it easy for the reader to reply, and ending with the next step. The document also advises against leaving the subject line blank, using all capital letters or emoticons/abbreviations, sending without checking for mistakes, or assuming the reader has time for a long message.
This document provides 10 tips for effective communication via email:
1) Use proper structure and layout, including short paragraphs and blank lines between paragraphs. When making points, number them or mark each point separately.
2) Use a meaningful subject line that is relevant to both the sender and recipient.
3) Answer all questions in the email and pre-empt any further questions that may arise to avoid additional emails.
4) Do not write in all capital letters as it can seem like shouting.
This document provides guidelines for effective email communication. It discusses how sending emails to multiple recipients often does not generate the expected response and can lead to frustration. It recommends considering the purpose and recipients of any email before sending. For responses, it suggests only replying to the initiator if you are a CC recipient, and not using "reply all" or involving others unless necessary. It also notes that alternatives like phone calls or meetings may be more effective than lengthy email chains in some situations. The aim is to instill thoughtful email practices to maximize productivity and communication within a project.
The document provides tips and guidelines for proper email etiquette. It discusses keeping messages short with concise paragraphs and summaries. Proper formatting is important, including structure, grammar, spelling and links. When replying or forwarding, address all questions and only reply to relevant parties. Consider sensitivity when discussing others or expressing emotions. Email has limitations so alternative communication may be needed in some situations.
Why Business Email Etiquette is Important?Skilldom
Everyone likes a person who behaves politely, have basic manners and etiquettes; it makes life easy and pleasant for each one of us. Business email etiquette is no exception. Since the time email was appeared it has made our life simple as it’s an immediate medium.
Which is one of the most important ways through which your business communicates with the entire world? It is the Business Email. The business email communications should be such that it creates a clear impression in the mind of the other person that yours is a credible and professional organization and working with you would be a bed of roses. This is one of the prime reasons for putting so much stress on the email etiquette training for the business professionals.
Emailing Insight : An essential element for careerRahul Thakur
This document provides guidance on proper email etiquette. It discusses understanding the audience and tone of emails, crafting effective subject lines and messages, and reviewing emails before sending. Effective emails are reader-friendly, avoid negative tones, and consider the impact on the recipient by being sent at the right time to the intended audience with a clear purpose. Proper use of TO, CC, and BCC fields and checking emails for errors are also covered.
The document provides an overview of best practices for writing business emails. It discusses how to structure emails with an opening, focus, action, and closing. It also covers writing cover letters, maintaining confidentiality and security when using email, common email threats and how to prevent them, and strategies for effectively managing a large volume of emails. The overall aim is to teach professionals how to communicate concisely and professionally via email.
19 Cold Emailing Myths That You Should Never FollowMarketJoy Inc.
There are a lot of misconceptions and myths about Cold Emailing floating around. Given below are 19 such cold emailing myths. Have you fallen prey to any of them?
This document provides guidance on email etiquette. It explains that email etiquette is important for succeeding in school and work as it helps make a good impression. It lists 12 basic rules for appropriate email communication, such as being brief, using proper grammar and spelling, and remembering emails may not be private. The rules cover topics like tone, subject lines, replies, attachments and avoiding junk emails. Following email etiquette helps ensure clear, respectful communication.
The document provides guidance on effective email communication. It discusses defining communication, analyzing typical communication preferences and methods, challenges with email, and principles for writing effective emails such as having a clear purpose, considering your audience, and using an appropriate tone. The document emphasizes keeping emails concise, avoiding unnecessary attachments, responding promptly, and reading emails before sending.
e-mail writing is the most common of writing and perhaps one of the least practiced skills in en English learning program. This is an online course intended for intermediate and upper-intermediate speakers of English who seek to improve their writing skills.
The document provides 8 tips for effective email communication: 1) Be clear and concise with your message. Consider using bullet points. 2) Reread your message and double check for grammar mistakes before sending. 3) Copy back salient points when replying to earlier messages for context. 4) Use specific descriptive subject lines. 5) Be aware that messages can't be recalled once sent. 6) Wait 24 hours if upset before sending an email. 7) Avoid casual abbreviations in business emails. 8) Don't forward viral messages.
Research has found that the average employee spends about a quarter of their time at work combing
through the hundreds of emails they send and receive each day. And yet, according to research, over 60% of professionals still don't know how to use email appropriately.
PERFECT E-MAIL GETTING A JOB = ARISE ROBYArise Roby
This document provides tips for proper email etiquette. It discusses keeping email addresses professional and simple, knowing your audience and introducing yourself if needed, only discussing official matters, being careful with confidential information, responding in a timely manner, avoiding one-word replies and short forms, keeping emails clear and organized, using descriptive subject lines, properly managing attachments, being careful with reply-all, keeping messages short and to the point, and always including a professional signature. Following these email etiquette tips can help you communicate effectively and make a good impression.
The document provides guidelines for effective email usage, including using clear subject lines, writing concisely, reducing unnecessary emails, and communicating professionally. Some key recommendations include using specific subject line tags to indicate urgency or required actions, writing the key points in the first 1-3 lines, and addressing overuse of reply-all or lengthy email threads. The guidelines aim to improve email effectiveness and reduce strain on systems and recipients.
The document provides 10 tips for writing effective emails that will be opened, read and responded to favorably by recipients. The tips are: 1) use a strong subject line; 2) include an email signature; 3) be concise and keep messages relevant; 4) use plain text formatting; 5) ask the reader to take action; 6) consider tone of voice; 7) respond promptly; 8) keep attachments under 5MB; 9) keep mail groups to 20 people or less; and 10) proofread before sending. Following these tips will increase the likelihood that recipients will actually read and positively react to emails.
The document discusses email etiquette and proper professional email composition. It provides guidance on various aspects of emailing such as subject lines, salutations, formatting the message body, attachments, signatures, and dos and don'ts. Following email etiquette is important for maintaining professionalism and an appropriate public image.
This document provides 23 rules for proper corporate email etiquette. It emphasizes the importance of email as a marketing tool and form of communication with customers. Some key rules include responding to emails within 24 hours, using meaningful subject lines, including the full email thread in replies, being concise, answering all questions fully, and avoiding unprofessional language, formatting, or content. Following these rules can help protect a company's image and avoid potential legal issues.
The document provides tips for writing effective emails. It recommends making the subject line clear and concise, using an appropriate greeting, keeping the page layout easy to read with shorter paragraphs and less words, formatting the email for readability, keeping the message focused, using appropriate language, proofreading before sending, and using the To and Cc fields appropriately. Key tips include having an informative subject line, being brief, putting the main point up front, making it easy for the reader to reply, and ending with the next step. The document also advises against leaving the subject line blank, using all capital letters or emoticons/abbreviations, sending without checking for mistakes, or assuming the reader has time for a long message.
This document provides 10 tips for effective communication via email:
1) Use proper structure and layout, including short paragraphs and blank lines between paragraphs. When making points, number them or mark each point separately.
2) Use a meaningful subject line that is relevant to both the sender and recipient.
3) Answer all questions in the email and pre-empt any further questions that may arise to avoid additional emails.
4) Do not write in all capital letters as it can seem like shouting.
This document provides guidelines for effective email communication. It discusses how sending emails to multiple recipients often does not generate the expected response and can lead to frustration. It recommends considering the purpose and recipients of any email before sending. For responses, it suggests only replying to the initiator if you are a CC recipient, and not using "reply all" or involving others unless necessary. It also notes that alternatives like phone calls or meetings may be more effective than lengthy email chains in some situations. The aim is to instill thoughtful email practices to maximize productivity and communication within a project.
The document provides tips and guidelines for proper email etiquette. It discusses keeping messages short with concise paragraphs and summaries. Proper formatting is important, including structure, grammar, spelling and links. When replying or forwarding, address all questions and only reply to relevant parties. Consider sensitivity when discussing others or expressing emotions. Email has limitations so alternative communication may be needed in some situations.
Why Business Email Etiquette is Important?Skilldom
Everyone likes a person who behaves politely, have basic manners and etiquettes; it makes life easy and pleasant for each one of us. Business email etiquette is no exception. Since the time email was appeared it has made our life simple as it’s an immediate medium.
Which is one of the most important ways through which your business communicates with the entire world? It is the Business Email. The business email communications should be such that it creates a clear impression in the mind of the other person that yours is a credible and professional organization and working with you would be a bed of roses. This is one of the prime reasons for putting so much stress on the email etiquette training for the business professionals.
Emailing Insight : An essential element for careerRahul Thakur
This document provides guidance on proper email etiquette. It discusses understanding the audience and tone of emails, crafting effective subject lines and messages, and reviewing emails before sending. Effective emails are reader-friendly, avoid negative tones, and consider the impact on the recipient by being sent at the right time to the intended audience with a clear purpose. Proper use of TO, CC, and BCC fields and checking emails for errors are also covered.
The document provides an overview of best practices for writing business emails. It discusses how to structure emails with an opening, focus, action, and closing. It also covers writing cover letters, maintaining confidentiality and security when using email, common email threats and how to prevent them, and strategies for effectively managing a large volume of emails. The overall aim is to teach professionals how to communicate concisely and professionally via email.
19 Cold Emailing Myths That You Should Never FollowMarketJoy Inc.
There are a lot of misconceptions and myths about Cold Emailing floating around. Given below are 19 such cold emailing myths. Have you fallen prey to any of them?
This document provides guidance on email etiquette. It explains that email etiquette is important for succeeding in school and work as it helps make a good impression. It lists 12 basic rules for appropriate email communication, such as being brief, using proper grammar and spelling, and remembering emails may not be private. The rules cover topics like tone, subject lines, replies, attachments and avoiding junk emails. Following email etiquette helps ensure clear, respectful communication.
The document provides guidance on effective email communication. It discusses defining communication, analyzing typical communication preferences and methods, challenges with email, and principles for writing effective emails such as having a clear purpose, considering your audience, and using an appropriate tone. The document emphasizes keeping emails concise, avoiding unnecessary attachments, responding promptly, and reading emails before sending.
e-mail writing is the most common of writing and perhaps one of the least practiced skills in en English learning program. This is an online course intended for intermediate and upper-intermediate speakers of English who seek to improve their writing skills.
A company needs to implement email etiquette rules for professionalism, efficiency, and protection from liability. Proper email etiquette includes being concise, answering all questions, using proper grammar and punctuation, making emails personal, answering swiftly, and avoiding unnecessary attachments or formatting. Following etiquette guidelines ensures effective communication and protects the company from legal issues.
Mortgage Originator Jimmy Vercellino, specializing in VA loans, helps veterans use their VA loan benefit to their greatest advantage. For more details call us at 480-351-5904 or visit our site http://www.valoansforvets.com/
The views expressed here are those of the individual author and do not necessarily represent those of First Choice Bank (NMLS #: 177877) and First Choice Loan Services Inc. (NMLS #: 210764), 7600 E. Doubletree Ranch Road, Scottsdale AZ 85258. Equal Housing Lender. www.fcloans.com/disclaimer/
www.fcbhomeloans.com/privacy
7600 E. Doubletree Ranch Road #200
Scottsdale, AZ 85258
Phone: (480) 351-5904
Email: jimmyv@fcbmtg.com
http://www.valoansforvets.com
http://google.com/+valoansforvets
http://facebook.com/valoansforvets
This document contains an assignment response from a student named Tashi Namgyal Bhutia regarding business communication and presentation. It discusses several key points to consider when drafting business letters, including keeping the reader as the top priority, emphasizing positive language, and being concise and simple. It also covers different types of communication such as verbal, non-verbal, written, listening, and visual communication. Finally, it provides tips on email etiquette and how to make emails more effective through proofreading, being concise, using professional language, and responding in a timely manner.
The document provides 10 rules for effective business email etiquette. The rules include writing a clear and specific subject line, placing the main point in the opening sentence, avoiding vague language like "this", using appropriate capitalization and avoiding all caps, being brief and polite, adding a signature with contact information, proofreading before sending, and promptly replying to or acknowledging important messages. Following these rules will help business analysts communicate professionally via email.
Dean Wegner provides tips for writing effective emails in 3 or less sentences:
1) Have a meaningful subject line that informs the reader what to expect in the email without being unrelated.
2) Stay focused on one main message per email and begin with the most important points as people often only scan emails.
3) Follow standard rules of capitalization, spelling, and fonts to avoid coming across as unprofessional and ensure the email can be read on all devices.
10 sure ways to get your emails noticedUlrich Schild
10 ways to help make your emails the most noticed in anyone’s inbox. Insight & tips from Ulrich Schild - JobSearch & Career Expert from Sydney Australia
The document provides information on effective business communication, including the definition and concept of communication, objectives and purpose of communication, characteristics of communication, elements of communication, benefits of effective communication, importance of communication in management, and the seven C's of effective communication - completeness, conciseness, consideration, concreteness, clarity, courtesy, and correctness. It emphasizes the importance of clear, concise, and considerate communication in business and management.
The document provides guidelines for proper email etiquette and rules. It discusses why email is an important form of communication, with key points being that email allows for fast, reliable, free communication. It also notes that only 20% of emails are useful. The objectives are to understand appropriate email content and etiquette best practices. The learning session will cover email rules and etiquette basics through a presentation, handouts and discussion of topics like responding promptly, using clear subject lines, appropriate use of reply/reply all, and avoiding unnecessary attachments or formatting. Guidelines are provided for business-appropriate language, tone, grammar and ensuring no errors are made. The overall message is that email should be treated professionally while accomplishing the intended communication.
The document provides guidelines for proper email etiquette. It discusses defining email and its importance, as well as when to use email. Specific tips covered include greeting recipients by name, using proper grammar and spelling, being concise, including references in subject lines, and considering time differences between recipients. The document stresses maintaining a professional tone in business emails.
The document provides 12 tips for better email etiquette, including being brief and to the point, using proper grammar and spelling, keeping messages professional, and summarizing long discussions. It advises treating email like a postcard that may be viewed publicly and avoiding using email to replace face-to-face communication. The tips are meant to help teams communicate efficiently and professionally through email.
The document provides 12 tips for better email etiquette, as outlined by Laura Stack, an expert on productivity improvement. The tips include being informal but not sloppy in writing style, keeping messages brief and focused on one topic, using proper capitalization, appropriately using blind copy and courtesy copy functions, avoiding using email to replace personal contact, being aware that email is not private, sparingly sending group emails, using descriptive subject lines, avoiding junk mail and chain letters, recognizing tone cannot be heard in email, including a signature with contact details, and summarizing long discussions rather than forwarding extensive threads.
The document provides guidance on proper email etiquette. It discusses topics like using proper grammar, spelling, and punctuation in emails. It also recommends keeping emails concise, being respectful of others, and avoiding slang, all caps text, and unnecessary attachments. The document stresses the importance of email etiquette for maintaining professionalism and effective communication.
This document outlines best practices for communication skills, including presentation skills, oral communication, writing skills, and email etiquette. It discusses the importance of body language, tone of voice, and word choice in oral communication. It provides 20 tips for effective email practices, such as being clear and concise, using proper greetings and closings, managing folders and attachments carefully, and injecting humor sparingly. The overall message is that communication, both oral and written, requires skill and awareness of tone and audience to be successful.
Eight tips for more effective email communicationmayjune_912
This document provides eight tips for more effective email communication: [1] Be clear and concise; [2] Reread your message before sending to check for errors; [3] Copy salient points when replying to avoid confusion; [4] Use specific subject lines to provide context; [5] Be aware messages can't be retrieved once sent; [6] Wait 24 hours if upset before sending to gain perspective; [7] Avoid abbreviations in business emails; [8] Don't forward viral messages or jokes.
This document provides 23 rules for proper corporate email etiquette. Some key rules include responding to emails within 24 hours, using meaningful subject lines, only using "Reply All" when necessary, including the original email thread in responses, being concise, answering all questions asked, and avoiding unnecessary attachments or forwarding of junk emails. Following these rules can help protect companies from lawsuits and ensure emails make a professional impression.
This document provides 23 rules for proper corporate email etiquette. Some key rules include responding to emails within 24 hours, using meaningful subject lines, only using "Reply All" when necessary, including the original email thread in responses, being concise, answering all questions asked, and avoiding unnecessary attachments or forwarding of junk emails. Following these rules can help protect companies from lawsuits and ensure emails make a professional impression.
Similar to SA1.09.2 Texting, Emails, Netiquette (20)
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
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[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
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SA1.09.2 Texting, Emails, Netiquette
1. Cathedral Consulting University
CSEA Level 2
Senior Associate Track 1
Communications Skill Development: Writing Part 2
Lecture 2: Texting, Emails, and Netiquette (CCU-SA1.09.2)
Lectures in this Course:
1. Lecture 1: Comm. Skill Develop (Writing Part 2) – Overview
2. Lecture 2: Texting, Emails, & Netiquette
3. Lecture 3: Memorandums and Letters
4. Lecture 4: Business Proposals
5. Lecture 5: Reports
6. Lecture 6: Sales Messages
7. COURSE TEST: SA1.09.7 Communication Skill Development – Writing Part 2
Topics in this Lecture:
1. Getting Started – Course Introduction
2. Texting
3. Tips for Effective Business Texting
4. Emails
5. Tips for Effective Business Emails
6. Netiquette
7. Virginia Shea’s Rules of Netiquette
8. Final Takeaways
9. Exercises (To be Completed Separately)
LEARNING OBJECTIVES: By the end of this lecture, you will be able to:
1. Discuss the role of text messaging in business communication.
2. Write effective e-mails for both internal and external communication.
3. Demonstrate the appropriate use of netiquette.
Text messages and e-mails are part of our communication landscape, and skilled business
communicators consider them a valuable tool to connect. Netiquette refers to etiquette, or
protocols and norms for communication, on the Internet.
2. Getting Started – Course Introduction:
In this course, we will review the different kinds of common business communication writing.
Make a note of which kinds of documents you have produced in the past and which you have
not. For example, have you written many memos but not a business report? Share and compare
with classmates.
Business communication in written form requires skill and expertise. From text messages to
reports, how you represent yourself with the written word counts. Writing in an online
environment requires tact and skill, and an awareness that what you write may be there forever.
From memos to letters, from business proposals to press releases, your written business
communication represents you and your company: your goal is to make it clear, concise, and
professional.
Texting:
Whatever digital device you use, written communication in the form of brief messages, or
texting, has become a common way to connect. It is useful for short exchanges, and is a
convenient way to stay connected with others when talking on the phone would be
cumbersome. Texting is not useful for long or complicated messages, and the particular
audience deserves careful consideration.
Often, you can tell how old someone is by how he or she inputs a phone number on a cell
phone. If the person uses his or her thumb while holding the digital device, that person may
have been raised on video games and be adept at one-handed interfaces. If he holds the digital
device with one hand and inputs the number with the other, he may be over thirty, or may be
less comfortable with some technological devices. Of course, there is no actual correlation
between input and age, but it is a useful example to use when considering whom your audience
is when writing a text message. If the person is a one-hander and knows all the abbreviations
common to texting, you may be able to use similar codes to communicate effectively. If the
individual is a two-hander, you are better off using fewer words and spelling them out. Texting
can be a great tool for connecting while on the go, but consider your audience and your
company, and choose words, terms, or abbreviations that will deliver your message.
Tips for Effective Business Texting:
Know your recipient; “? % discount” may be an understandable way to ask a close associate
what the applicable discount is to offer a certain customer, but if you are writing a text to your
boss, it might be wiser to write, “what % discount does Murray get on $1K order?”
Anticipate unintentional misinterpretation. Texting often uses symbols and codes to represent
thoughts, ideas, and emotions. Given the complexity of communication, and the useful but
limited tool of texting, be aware of its limitation and prevent misinterpretation with brief
messages.
Contacting someone too frequently can border on harassment. Texting is a tool. Use it when
appropriate but don’t abuse it.
Unplug yourself once in a while. Do you feel constantly connected? Do you feel lost or “out of it”
if you don’t have your cell phone and cannot connect to people, even for fifteen minutes?
3. Sometimes being unavailable for a time can be healthy—everything in moderation, including
texting.
Don’t text and drive. Research shows that the likelihood of an accident increases dramatically if
the driver is texting behind the wheel. Houston Chronicle. (2009, September 23). Being in an
accident while conducting company business would reflect poorly on your judgment as well as
on your employer.
E-mails:
Electronic mail, usually called e-mail, is quite familiar to most students and workers. It may be
used like text or synchronous chat, and it can be delivered to a cell phone. In business, it has
largely replaced print hard copy letters for external (outside the company) correspondence, as
well as taking the place of memos for internal (within the company) communication. E-mail can
be very useful for messages that have slightly more content than a text message, but it is still
best used for fairly brief messages.
Many businesses use automated e-mails to acknowledge communications from the public or to
remind associates that periodic reports or payments are due. You may also be assigned to
“populate” a form e-mail in which standard paragraphs are used but you choose from a menu of
sentences to make the wording suitable for a particular transaction.
E-mails may be informal in personal contexts, but business communication requires attention to
detail, awareness that your e-mail reflects you and your company, and a professional tone so
that it may be forwarded to any third party if needed. E-mail often serves to exchange
information within organizations. Although e-mail may have an informal feel, remember that
when used for business, it needs to convey professionalism and respect. Never write or send
anything that you wouldn’t want read in public or front of your company president.
Tips for Effective Business E-mails:
Proper salutations should demonstrate respect and avoid mix-ups in case a message is
accidentally sent to the wrong recipient. For example, use a salutation like “Dear Ms. X”
(external) or “Hi Barry” (internal).
Subject lines should be clear, brief, and specific. This helps the recipient understand the
essence of the message. For example, “Proposal attached” or “Your question of 10/25.”
Close with a signature. Identify yourself by creating a signature block that automatically contains
your name and business contact information.
Avoid abbreviations. An e-mail is not a text message, and the audience may not find your wit
cause to ROTFLOL (roll on the floor laughing out loud).
Be brief. Omit unnecessary words.
Use a proper format. Include line breaks between sentences or divides your message into brief
paragraphs for ease of reading. E-mail should get to the point and conclude in three small
paragraphs or less.
Reread, revise, and review. Catch and correct spelling and grammar mistakes before you press
“send.” It will take more time and effort to undo the problems caused by a hasty, poorly written
e-mail than to get it right the first time.
4. Reply promptly. Watch out for an emotional response—never reply in anger—but make a habit
of replying to all e-mails within twenty-four hours, even if only to say that you will provide the
requested information in forty-eight or seventy-two hours.
Use “Reply All” sparingly. Do not send your reply to everyone who received the initial e-mail
unless your message needs to be read by the entire group.
Avoid using all caps. Capital letters are used on the Internet to communicate compelling
emotion or yelling and are considered rude.
Test links. If you include a link, check it to make sure it is complete.
E-mail ahead of time if you are going to attach large files (audio and visual files are often quite
large) to prevent exceeding the recipient’s mailbox limit or triggering the spam filter.
Give feedback or follow-up. Email or call if you do not get a response within twenty-four hours.
Spam filters may have intercepted your message, so your recipient may never have received it.
Netiquette:
We create personal pages, post messages, and interact via mediated technologies as a regular
part of our careers, but how we conduct ourselves can leave a lasting image. The photograph
you posted on your MySpace page may have been seen by your potential employer, or that
nasty remark in a post may come back to haunt you later. Some fifteen years ago, when the
Internet was a new phenomenon, Virginia Shea laid out a series of ground rules for
communication online that continue to serve us today.
Virginia Shea’s Rules of Netiquette:
Remember the human on the other side of the electronic communication.
Adhere to the same standards of behavior online that you follow in real life.
Know where you are in cyberspace.
Respect other people’s time and bandwidth.
Make yourself look good online.
Share expert knowledge.
Keep flame wars under control.
Respect other people’s privacy.
Don’t abuse your power.
Be forgiving of other people’s mistakes.
Her rules speak for themselves and remind us that the golden rule (treat others as you would
like to be treated) is relevant wherever there is human interaction.
FINAL TAKEAWAYS:
A text message is a brief written message sent and received using a digital device. It is
useful for informal, brief, time-sensitive communication.
E-mail is useful for both internal and external business communications. The content
and formatting of an e-mail message should reflect professionalism and follow the rules
of netiquette.
5. Social customs that exist in traditional, live, human interaction also influence the rules
and customs by which we interact with each other in the online environment.
EXERCISES (Complete separately)
1. Write a text message using everyday language. It should use all your typical
abbreviations (e.g., FWIW, IMHO, LOL), even if everyone does not understand them.
2. Find an example of an e-mail that you wish you had never sent or received. Rewrite it to
eliminate the characteristics that you find problematic. Share it with your fellow learners.
3. Choose at least three e-mails you have sent or received that are good examples of
business communication. What makes them good examples? Could they be improved
in any way? Share your suggestions with fellow learners.
4. When is e-mail inappropriate? Why?
5. Find a “flame war,” or heated discussion in an online forum and note how it is handled.
Compare the results with your fellow learners.
6. In your experience, how do people behave when they interact online? Share your
observations with the cohort.