The document provides tips for writing effective emails. It recommends making the subject line clear and concise, using an appropriate greeting, keeping the page layout easy to read with shorter paragraphs and less words, formatting the email for readability, keeping the message focused, using appropriate language, proofreading before sending, and using the To and Cc fields appropriately. Key tips include having an informative subject line, being brief, putting the main point up front, making it easy for the reader to reply, and ending with the next step. The document also advises against leaving the subject line blank, using all capital letters or emoticons/abbreviations, sending without checking for mistakes, or assuming the reader has time for a long message.
This PowerPoint presentation provides tips for giving better presentations. It lists various dos and don'ts such as smiling, being enthusiastic, maintaining eye contact, keeping the flow smooth, avoiding repetition, and ending strongly. The presentation emphasizes keeping the focus, engaging the audience, and targeting the message. It encourages presenters to be personable, share stories and jokes to make it interesting, and address issues directly while avoiding unnecessary words and conjunctions.
The document provides guidance on proper email etiquette. It discusses the importance of being concise, answering all questions, using proper grammar and formatting, and responding to emails promptly. It then lists 32 specific email etiquette rules, such as using templates for common responses, not overusing formatting options, and avoiding unnecessary attachments. The document stresses creating and enforcing email policies to promote proper etiquette among employees.
This document provides guidance on proper email etiquette, including how to structure different parts of an email like the greeting, message body, closing, and signature block. It discusses best practices for subjects lines, responding to and forwarding emails, and including contact information.
Every interaction is an opportunity to make it or break it. Personal branding is a chance to take control of your messaging to ensure you are leaving behind a positive impression. Follow along to learn what personal branding is and 10 ways you can hone and own your personal brand!
This document provides tips for writing good business emails. It explains that emails are important for professional communication and coordination. While emails help connect people, unclear messages can cause confusion. The document then lists four tips for writing clearly: use an appropriate greeting like "Dear" followed by the person's name; include a clear opening sentence; inform the recipient if attaching a file; and include a closing that indicates what response you want, like "looking forward to your reply." Finally, it emphasizes learning and properly applying English communication skills in business emails.
Effective email writing requires careful attention to several elements:
1. The subject line should be precise and brief, telling the recipient what the email is about without being vague or using excessive punctuation.
2. The salutation and closing should be appropriately formal depending on the recipient.
3. The main body should introduce the purpose clearly in the opening sentence, be brief and polite, and avoid all capital letters or poor grammar.
Email etiquette is important to follow basic rules and convey a professional image. An email should be concise, answer all questions, and use a personal tone. It should have proper spelling, grammar, and punctuation. Replies should be sent within 24 hours, unnecessary files should not be attached, and a proper structure and layout should be used. High priority and ALL CAPS should be avoided, the message thread and abbreviations may cause issues between recipients, and meaningful subjects without URGENT or IMPORTANT help ensure professional communication.
This document provides tips for proper email etiquette. It emphasizes being professional, respectful, and efficient in email communication. Key points include using an appropriate greeting and sign-off depending on the recipient, having a clear subject line, checking for spelling/grammar errors, and avoiding unnecessary CC's or one-word responses. Formatting tips suggest keeping fonts simple and black, and including a professional signature with your contact details. Informal language, shortcuts, emoticons or jargon should generally be avoided in business emails.
This PowerPoint presentation provides tips for giving better presentations. It lists various dos and don'ts such as smiling, being enthusiastic, maintaining eye contact, keeping the flow smooth, avoiding repetition, and ending strongly. The presentation emphasizes keeping the focus, engaging the audience, and targeting the message. It encourages presenters to be personable, share stories and jokes to make it interesting, and address issues directly while avoiding unnecessary words and conjunctions.
The document provides guidance on proper email etiquette. It discusses the importance of being concise, answering all questions, using proper grammar and formatting, and responding to emails promptly. It then lists 32 specific email etiquette rules, such as using templates for common responses, not overusing formatting options, and avoiding unnecessary attachments. The document stresses creating and enforcing email policies to promote proper etiquette among employees.
This document provides guidance on proper email etiquette, including how to structure different parts of an email like the greeting, message body, closing, and signature block. It discusses best practices for subjects lines, responding to and forwarding emails, and including contact information.
Every interaction is an opportunity to make it or break it. Personal branding is a chance to take control of your messaging to ensure you are leaving behind a positive impression. Follow along to learn what personal branding is and 10 ways you can hone and own your personal brand!
This document provides tips for writing good business emails. It explains that emails are important for professional communication and coordination. While emails help connect people, unclear messages can cause confusion. The document then lists four tips for writing clearly: use an appropriate greeting like "Dear" followed by the person's name; include a clear opening sentence; inform the recipient if attaching a file; and include a closing that indicates what response you want, like "looking forward to your reply." Finally, it emphasizes learning and properly applying English communication skills in business emails.
Effective email writing requires careful attention to several elements:
1. The subject line should be precise and brief, telling the recipient what the email is about without being vague or using excessive punctuation.
2. The salutation and closing should be appropriately formal depending on the recipient.
3. The main body should introduce the purpose clearly in the opening sentence, be brief and polite, and avoid all capital letters or poor grammar.
Email etiquette is important to follow basic rules and convey a professional image. An email should be concise, answer all questions, and use a personal tone. It should have proper spelling, grammar, and punctuation. Replies should be sent within 24 hours, unnecessary files should not be attached, and a proper structure and layout should be used. High priority and ALL CAPS should be avoided, the message thread and abbreviations may cause issues between recipients, and meaningful subjects without URGENT or IMPORTANT help ensure professional communication.
This document provides tips for proper email etiquette. It emphasizes being professional, respectful, and efficient in email communication. Key points include using an appropriate greeting and sign-off depending on the recipient, having a clear subject line, checking for spelling/grammar errors, and avoiding unnecessary CC's or one-word responses. Formatting tips suggest keeping fonts simple and black, and including a professional signature with your contact details. Informal language, shortcuts, emoticons or jargon should generally be avoided in business emails.
The document outlines email etiquette guidelines. It recommends including a subject line that indicates the email's content and purpose. Proper etiquette also includes responding to emails, using 12-14 point font size, and signing emails with contact information. When writing long emails, it advises summarizing discussions, including a table of contents, and requesting responses upfront. Attachments should be limited to 5MB and clearly named. Overall, the guidelines stress keeping emails brief, proofreading for errors, and replying to messages addressed to the recipient.
This document provides guidance on effective formal email writing. It discusses basic email etiquette like using a normal font and avoiding abbreviations. It outlines the standard structure of an email which includes a meaningful subject, salutation, statement of purpose, closing, and signature. Sample emails are provided demonstrating how to ask a question, submit an assignment, decline a request politely, send a meeting notice, provide an out-of-office message, offer congratulations, and set up a meeting. The document stresses the importance of proofreading for accuracy in areas like capitalization, punctuation and spelling.
This document discusses personal grooming and dress for business. It provides guidance on dressing appropriately for different business contexts from professional to business casual to casual. Some key tips include dressing for the level of formality of the organization and situation, keeping clothes clean and well-fitting without stains or tears, wearing minimal jewelry and accessories, and maintaining good hygiene. The document emphasizes dressing professionally to make a good impression while still being comfortable.
The document provides dos and don'ts for writing effective corporate emails. It recommends greeting the recipient, using a relevant subject line, breaking content into paragraphs by subtopic, focusing on grammar and spelling, and keeping response times short. It also advises keeping the subject line and email concise, avoiding negative language and copying text directly, maintaining consistent formatting, using traditional colors, and including a professional sign-off. The document outlines best practices for writing polite, well-organized emails that make a positive impression.
Formal emails are written to people in official positions or those you don't know well. They use a polite, impersonal tone with advanced vocabulary and formal linking words. A formal email should include a greeting like "Dear Sir/Madam", an introduction stating the reason for writing, a main body with details in separate paragraphs, a conclusion like "I look forward to hearing from you", and a formal ending like "Yours faithfully". Colloquial language and contractions are not used in formal style.
This slide pack will help you with the concepts of how to write an effective email. Nowadays every communication is held with the help of electronic media and deliver your message in a written way.
So tried creating a slide and consolidate all the basic facts at one place for effective email writing
This document discusses the importance of professional attire and personal grooming at work. It provides guidelines on appropriate clothing, accessories, hairstyles, makeup and personal hygiene for both men and women. Examples of recommended and not recommended clothing options are given for items like shirts, pants, shoes, jewelry and more. The document emphasizes presenting a clean, polished appearance and avoiding offensive habits to make a good impression.
This document provides guidelines for dressing professionally for a job interview. It recommends wearing a conservative suit in a solid color with dress shoes that match. For women, it suggests wearing skirts at the knee or longer with pantyhose and minimal makeup. For men, it recommends a navy, black or gray suit with a white or blue dress shirt and coordinating tie. Both should have clean hair and hygiene with no visible tattoos or piercings.
The document provides guidance on effective email etiquette and communication. It emphasizes considering the reader's needs and goals, sending clear and specific messages, using proper grammar and structure, and proofreading emails before sending. Poorly written emails can negatively impact careers and cost companies tens of thousands annually in lost productivity and mistakes.
This document provides guidelines for students and teachers for the Tauriko School Speech Finals. It outlines that the purpose of a formal speech is to entertain, inform, persuade, or interest an audience. Students must write an introduction sentence stating the purpose and choose a topic they are interested in or passionate about. The document provides formatting suggestions, including using the hamburger model to structure the speech into an introduction, 3-5 main points, and conclusion. It emphasizes practicing and delivering the speech confidently within the allotted time limits.
Tired of using the same old PowerPoint templates? Do your slides need a facelift? Check out our SlideShare and get simple design hacks from the best PowerPoint templates.
This document provides information about email etiquette. It discusses why email etiquette is important, as emails can easily be misinterpreted without non-verbal cues. The document then outlines various elements of email etiquette, including general formatting guidelines, writing long messages, attachments, surprises, and electronic mailing lists. It provides tips for specific situations like complaints, delivering bad news or information, and responding to flames. The overall message is that etiquette is crucial to construct an appropriate tone via email and avoid potential misunderstandings.
This document provides guidance on proper email etiquette. It discusses:
- The importance of email etiquette for maintaining a professional image and tone in written communications.
- Elements of a properly formatted email, including concise subject lines, appropriate font and formatting, and message length of one screen or less.
- Tips for writing clearly and concisely with a polite, solution-oriented tone.
This is the basics of how a grooming to be made for an interview. I have posted this for the freshers and for the experienced. Make use of it students and candidates who is ready for a job interview
This document discusses the importance of personal grooming and appearance. It provides guidelines for proper grooming standards for both men and women. The objectives are to understand what grooming is, know its importance, and relate personal appearance to image projection. Grooming involves cleanliness of hair, nails, teeth, and attire. Following grooming standards helps create a positive first impression and shows professionalism. The document provides dos and don'ts for clothing, shoes, accessories, and more. Maintaining good grooming habits is emphasized.
The document provides guidance on proper email etiquette, including keeping messages brief, using a professional tone, including attachments, delivering good and bad news appropriately, avoiding surprises, and not engaging in flaming. It emphasizes writing concisely, using a positive tone, and addressing issues directly but tactfully.
The document discusses the importance of personal grooming and maintaining a professional appearance. It defines grooming as the process of making yourself look neat and attractive. Personal grooming habits that are highlighted include maintaining cleanliness, keeping hair, nails, teeth and attire well-groomed. Proper grooming influences the opinions others form of your professionalism, intelligence, credibility and level of sophistication.
This document provides guidance on proper email etiquette. It discusses including essential components in an email like the subject, greeting, body, and closing. It recommends keeping the tone positive and the message concise. Formatting tips include using bullet points and numbering for clarity. "Do's" include including a topic in the subject line and greeting/closing. "Don'ts" are all caps, jokes that don't translate, complaints, and forwarding endless forwards. It warns that emails are not truly private and to avoid flaming.
This document provides guidance on writing professional emails. It discusses types of emails, parts of an email like the subject line, greeting, body, and closing. It also covers issues like confidentiality, keeping messages brief and focused on one topic, using a professional tone, and creating a signature. Sample emails are included to illustrate proper formatting and structure.
The document discusses best practices for effective email communication. It defines email and describes its key components like addressing, subject lines, message text, attachments and signatures. It highlights the importance of selecting the right audience, keeping messages concise and focused. Some common email pitfalls are discussed like changing topics without updating the subject. The document also covers maintaining confidentiality, managing email overload through filtering and organization, and following general guidelines like avoiding sensitive topics over email.
The document outlines email etiquette guidelines. It recommends including a subject line that indicates the email's content and purpose. Proper etiquette also includes responding to emails, using 12-14 point font size, and signing emails with contact information. When writing long emails, it advises summarizing discussions, including a table of contents, and requesting responses upfront. Attachments should be limited to 5MB and clearly named. Overall, the guidelines stress keeping emails brief, proofreading for errors, and replying to messages addressed to the recipient.
This document provides guidance on effective formal email writing. It discusses basic email etiquette like using a normal font and avoiding abbreviations. It outlines the standard structure of an email which includes a meaningful subject, salutation, statement of purpose, closing, and signature. Sample emails are provided demonstrating how to ask a question, submit an assignment, decline a request politely, send a meeting notice, provide an out-of-office message, offer congratulations, and set up a meeting. The document stresses the importance of proofreading for accuracy in areas like capitalization, punctuation and spelling.
This document discusses personal grooming and dress for business. It provides guidance on dressing appropriately for different business contexts from professional to business casual to casual. Some key tips include dressing for the level of formality of the organization and situation, keeping clothes clean and well-fitting without stains or tears, wearing minimal jewelry and accessories, and maintaining good hygiene. The document emphasizes dressing professionally to make a good impression while still being comfortable.
The document provides dos and don'ts for writing effective corporate emails. It recommends greeting the recipient, using a relevant subject line, breaking content into paragraphs by subtopic, focusing on grammar and spelling, and keeping response times short. It also advises keeping the subject line and email concise, avoiding negative language and copying text directly, maintaining consistent formatting, using traditional colors, and including a professional sign-off. The document outlines best practices for writing polite, well-organized emails that make a positive impression.
Formal emails are written to people in official positions or those you don't know well. They use a polite, impersonal tone with advanced vocabulary and formal linking words. A formal email should include a greeting like "Dear Sir/Madam", an introduction stating the reason for writing, a main body with details in separate paragraphs, a conclusion like "I look forward to hearing from you", and a formal ending like "Yours faithfully". Colloquial language and contractions are not used in formal style.
This slide pack will help you with the concepts of how to write an effective email. Nowadays every communication is held with the help of electronic media and deliver your message in a written way.
So tried creating a slide and consolidate all the basic facts at one place for effective email writing
This document discusses the importance of professional attire and personal grooming at work. It provides guidelines on appropriate clothing, accessories, hairstyles, makeup and personal hygiene for both men and women. Examples of recommended and not recommended clothing options are given for items like shirts, pants, shoes, jewelry and more. The document emphasizes presenting a clean, polished appearance and avoiding offensive habits to make a good impression.
This document provides guidelines for dressing professionally for a job interview. It recommends wearing a conservative suit in a solid color with dress shoes that match. For women, it suggests wearing skirts at the knee or longer with pantyhose and minimal makeup. For men, it recommends a navy, black or gray suit with a white or blue dress shirt and coordinating tie. Both should have clean hair and hygiene with no visible tattoos or piercings.
The document provides guidance on effective email etiquette and communication. It emphasizes considering the reader's needs and goals, sending clear and specific messages, using proper grammar and structure, and proofreading emails before sending. Poorly written emails can negatively impact careers and cost companies tens of thousands annually in lost productivity and mistakes.
This document provides guidelines for students and teachers for the Tauriko School Speech Finals. It outlines that the purpose of a formal speech is to entertain, inform, persuade, or interest an audience. Students must write an introduction sentence stating the purpose and choose a topic they are interested in or passionate about. The document provides formatting suggestions, including using the hamburger model to structure the speech into an introduction, 3-5 main points, and conclusion. It emphasizes practicing and delivering the speech confidently within the allotted time limits.
Tired of using the same old PowerPoint templates? Do your slides need a facelift? Check out our SlideShare and get simple design hacks from the best PowerPoint templates.
This document provides information about email etiquette. It discusses why email etiquette is important, as emails can easily be misinterpreted without non-verbal cues. The document then outlines various elements of email etiquette, including general formatting guidelines, writing long messages, attachments, surprises, and electronic mailing lists. It provides tips for specific situations like complaints, delivering bad news or information, and responding to flames. The overall message is that etiquette is crucial to construct an appropriate tone via email and avoid potential misunderstandings.
This document provides guidance on proper email etiquette. It discusses:
- The importance of email etiquette for maintaining a professional image and tone in written communications.
- Elements of a properly formatted email, including concise subject lines, appropriate font and formatting, and message length of one screen or less.
- Tips for writing clearly and concisely with a polite, solution-oriented tone.
This is the basics of how a grooming to be made for an interview. I have posted this for the freshers and for the experienced. Make use of it students and candidates who is ready for a job interview
This document discusses the importance of personal grooming and appearance. It provides guidelines for proper grooming standards for both men and women. The objectives are to understand what grooming is, know its importance, and relate personal appearance to image projection. Grooming involves cleanliness of hair, nails, teeth, and attire. Following grooming standards helps create a positive first impression and shows professionalism. The document provides dos and don'ts for clothing, shoes, accessories, and more. Maintaining good grooming habits is emphasized.
The document provides guidance on proper email etiquette, including keeping messages brief, using a professional tone, including attachments, delivering good and bad news appropriately, avoiding surprises, and not engaging in flaming. It emphasizes writing concisely, using a positive tone, and addressing issues directly but tactfully.
The document discusses the importance of personal grooming and maintaining a professional appearance. It defines grooming as the process of making yourself look neat and attractive. Personal grooming habits that are highlighted include maintaining cleanliness, keeping hair, nails, teeth and attire well-groomed. Proper grooming influences the opinions others form of your professionalism, intelligence, credibility and level of sophistication.
This document provides guidance on proper email etiquette. It discusses including essential components in an email like the subject, greeting, body, and closing. It recommends keeping the tone positive and the message concise. Formatting tips include using bullet points and numbering for clarity. "Do's" include including a topic in the subject line and greeting/closing. "Don'ts" are all caps, jokes that don't translate, complaints, and forwarding endless forwards. It warns that emails are not truly private and to avoid flaming.
This document provides guidance on writing professional emails. It discusses types of emails, parts of an email like the subject line, greeting, body, and closing. It also covers issues like confidentiality, keeping messages brief and focused on one topic, using a professional tone, and creating a signature. Sample emails are included to illustrate proper formatting and structure.
The document discusses best practices for effective email communication. It defines email and describes its key components like addressing, subject lines, message text, attachments and signatures. It highlights the importance of selecting the right audience, keeping messages concise and focused. Some common email pitfalls are discussed like changing topics without updating the subject. The document also covers maintaining confidentiality, managing email overload through filtering and organization, and following general guidelines like avoiding sensitive topics over email.
This document provides tips for effective email habits and avoiding common problems. It discusses best practices for subject lines, message text, attachments, signatures, style, confidentiality, and email management. Specific recommendations include keeping subject lines brief but descriptive, writing concisely in email messages, using attachments sparingly, maintaining a professional signature, avoiding sensitive topics in email, and regularly organizing email folders. The goal is to write emails that are clear, secure, and minimize wasted time or confusion for recipients.
The document provides instructions and examples for writing effective emails. It includes 3 exercises that demonstrate how to write emails to request a refund for an overpayment on a mobile bill, send a thank you note after a job interview, and notify participants of a change in meeting venue. Each example email should include the sender, recipients, subject, and body of the email addressing the specific situation presented in the exercise.
Even if you’re not the world’s greatest writer, you should still learn how to write effective emails. It’s absolutely essential if you want people to take you seriously. Here are few guidelines that you should follow for better communication.
This document provides guidelines for proper email etiquette, including keeping messages brief, using a professional tone, formatting appropriately, and avoiding surprises or flaming. It discusses general formatting tips, delivering different types of messages, responding to others, and times when email may not be the best communication method.
This document provides 10 tips for effective communication via email:
1) Use proper structure and layout, including short paragraphs and blank lines between paragraphs. When making points, number them or mark each point separately.
2) Use a meaningful subject line that is relevant to both the sender and recipient.
3) Answer all questions in the email and pre-empt any further questions that may arise to avoid additional emails.
4) Do not write in all capital letters as it can seem like shouting.
This document provides guidance on writing apology emails. It explains that using "I'm sorry that" takes full responsibility for the issue, while "I'm sorry if" does not imply full responsibility. It also recommends using "I'm sorry about" to apologize for minor mistakes like typos or incorrect dates. The document includes examples of apologies using these different phrases and suggests including additional information, like corrections or new details, along with apologies when relevant.
Writing an email depends on the context and recipient. For informal emails to friends and family, a casual tone is appropriate. More formal emails, such as for business purposes, require a respectful tone, proper greetings, and signed off with your full name. The level of formality changes based on who the email is being sent to and the reason for contacting them.
-DOs and DON’Ts related to communication via emails;
-Top tips for effective email communication;
-Email etiquette and why it is important;
-Importance of timing;
-Lessons learned and best practices applicable to our projects
… and other interesting and useful material which will help you to write better emails.
Business emails should have a descriptive subject line and avoid unnecessary attachments. The email format depends on the level of formality, from simply addressing by first name for close contacts to "Dear Dr./Mr./Mrs./Ms. Last Name" for more formal relationships. The body should clearly state the purpose upfront, such as to request or provide information. Sign-offs vary from casual endings like "Best regards" to more formal closings like "Yours faithfully". Overall, business emails should be short, simple, and get straight to the point.
The document provides guidance on writing effective emails, including proper formatting, etiquette, and considerations for different types of emails. It discusses appropriate content for emails, best practices for attachments, and continuing email conversations in a professional manner. The document also provides tips for accentuating positives when presenting negative information in business communications.
The document provides guidance on effective email communication. It discusses defining communication, analyzing typical communication preferences and methods, challenges with email, and principles for writing effective emails such as having a clear purpose, considering your audience, and using an appropriate tone. The document emphasizes keeping emails concise, avoiding unnecessary attachments, responding promptly, and reading emails before sending.
The most important words and phrases for apologising in emails and letters with a business English focus. Phrases using 'sorry', 'apologise' (apologize), 'apologies', and 'regret', which help you say sorry in informal, neutral and formal writing. Lots of grammar, vocabulary tips and examples given.
The document discusses email etiquette and security. It defines email and outlines its advantages like speedy communication. It emphasizes the importance of email etiquette for professionalism and avoiding misinterpretation. Some etiquette rules mentioned include being concise, using proper grammar, and not using all caps. Email security threats discussed include viruses, spam, and phishing. It provides examples of phishing scams and advises verifying identity before providing personal information. Measures to enhance email security include encryption, secure gateways, filtering, and compliance policies.
This document advertises a CD containing 10 minimal presentations on various topics for Rs. 300 each. The CDs are available in packs of 10 and can be delivered anywhere in India. Interested buyers should SMS "10CC" to the provided phone number or email the listed address to purchase the CDs.
This document provides guidance on effective email skills for business. It discusses best practices for email composition, including keeping messages concise and focused, using a clear structure, and proofreading. Proper email addressing is also covered, such as using the TO field only for required recipients and BCC to protect privacy. The document advises against copying someone's manager without permission and provides tips for organizing and deleting emails to avoid an overloaded inbox.
The document provides tips for writing effective emails. It recommends making the subject line clear and concise, using an appropriate greeting, keeping the email short by using shorter paragraphs and sentences, formatting the email to put important details at the top, keeping the message focused and readable, using appropriate language without abbreviations or emoticons, proofreading the email, and using the To and Cc fields appropriately. Key tips include writing an informative subject line, being brief, making it easy for the recipient to reply, and proofreading before sending.
The document provides tips for writing effective emails. It recommends keeping emails concise by using short paragraphs and sentences. Important details should be at the top of the email. Proper formatting, such as numbering points, helps ensure all information is read. Writers should proofread for errors and use appropriate language without abbreviations or emoticons. The "To:" and "Cc:" fields should be used correctly to identify who needs to respond.
This training presentation provides information about writing emails that get results, following email netiquette, and eliminating unnecessary messages.
Effective communication using email at work requires careful consideration of message content and tone. Key aspects include thinking before responding, avoiding extreme emotional language, being concise, admitting mistakes, and targeting the appropriate audience. The overuse of capital letters or sending impulsive responses can have negative effects and create barriers to communication. It is important to get to the main point quickly using clear subject lines and formatting that facilitates reading on screens.
The document provides tips for writing effective emails. Some key points include using clear and concise subject lines; including an appropriate greeting; using short paragraphs and concise language; properly formatting the email; keeping the message focused; using signatures; proofreading before sending; and using CC and BCC fields appropriately. The document also provides examples of "dos" such as being informative and courteous, and "don'ts" such as using all capital letters or abbreviations.
This document provides tips for writing effective business emails. It discusses how email is the most common form of written communication in business. It recommends keeping emails clear, brief, and polite. The tips include having a clear subject line and point, focusing on benefits, using simple language, personalizing the email, and thoroughly editing emails before sending. The overall message is that emails should be concise and easy to read in order to respect the recipient's time.
This document provides tips for writing professional emails, including starting with a salutation when addressing the recipient, writing in short paragraphs that focus on one topic or idea per paragraph, and ending the email with an appropriate sign off like "Best regards" along with your name. It emphasizes keeping emails easy to read by using correct capitalization and formatting and avoiding all-caps text. As an example, it compares two job application emails - one that is poorly formatted and lacks professionalism, while the other follows best practices for email etiquette.
This document provides 10 tips for writing effective business emails in English. The tips include writing a clear and specific subject line, using standard greetings, thanking the recipient for replies, clearly stating the purpose, keeping the email concise and easy to read, adjusting formality based on the recipient, delivering bad news tactfully, thanking the recipient again before closing, choosing an appropriate closing, and carefully proofreading before sending. Following these tips will help non-native English speakers write professional business emails.
Here are some key reasons why it is better to say what can be done rather than what cannot be done when communicating negative information:
- It provides a constructive focus. Stating possibilities and options directs the conversation towards solutions rather than just problems.
- It maintains hope. Expressing what can be done leaves the door open for positive outcomes rather than shutting things down completely. This is psychologically easier for the receiver to accept.
- It builds goodwill. The sender comes across as trying to help rather than just deliver bad news. Saying what can be done shows the sender's willingness to work with the receiver.
- It invites participation. By outlining potential actions, the sender gives the receiver a role in
The document provides 8 tips for effective email communication: 1) Be clear and concise with your message. Consider using bullet points. 2) Reread your message and double check for grammar mistakes before sending. 3) Copy back salient points when replying to earlier messages for context. 4) Use specific descriptive subject lines. 5) Be aware that messages can't be recalled once sent. 6) Wait 24 hours if upset before sending an email. 7) Avoid casual abbreviations in business emails. 8) Don't forward viral messages.
This document provides information about communication in civil engineering, specifically focusing on using email, telephone calls, and advertisements. It discusses the importance of communication in engineering decision making and how civil engineers can utilize modern communication technologies like emailing, telephoning, and advertising in their work. The document then goes on to provide guidance on writing formal emails in English, including the proper format, style rules, and examples. It also offers steps for making and answering telephone calls in a professional manner.
This document provides guidance on effective business emailing. It defines email as an effective tool for business communication and provides a sample email format. It outlines important keys such as not over-communicating via email, using a clear and informative subject line, being polite, proofreading for errors, and providing examples of both positive and negative emails. The document emphasizes keeping emails brief, clear, polite and focused on solutions.
The document provides guidance on writing effective emails. It discusses that email is a major communication method but there is often too much email. It recommends putting the most important points at the top, using an appropriate level of formality, and considering your audience. The document then covers specific email elements like subject lines, addresses, attachments, paragraphs, and tone. It emphasizes keeping emails short, to the point, and establishing clear context for the recipient.
1. The document provides guidance on proper email etiquette and best practices for business emails. It discusses topics like spelling, salutations, subject lines, attachments, signatures, and responding to emails.
2. Key recommendations include being concise, using a formal tone, clearly stating the purpose and action needed in the email, and responding to emails in a timely manner.
3. The document stresses that emails should have a professional tone and avoid abbreviations, slang, excessive punctuation and formatting that could be misinterpreted or annoy the recipient.
The document discusses etiquette and netiquette in the workplace. It defines netiquette as etiquette for online environments like forums and online communities. It provides examples of basic netiquette best practices for email communication in the workplace, including being polite, brief, researching before asking questions, using descriptive subject lines, staying on topic, being careful of attachments, copying a minimum number of people, acknowledging important messages, respecting copyright, avoiding forwards, and using out of office messages. It emphasizes the importance of netiquette for clear and effective online communication.
The document provides guidelines for writing effective emails. It discusses common email mistakes like vague subject lines and inadvertent reply-alls. It offers tips in areas like addressing, subject lines, message text, signatures, attachments and style. Specific tips include keeping messages short and focused, using active voice, proofreading and including context when replying. The document stresses maintaining professionalism and considering emails as permanent records.
Today, business emails have become a routine in the work schedule. Writing business emails is not difficult but it is highly important to follow the email etiquette rules so that your email conveys the necessary information without any
misunderstanding.
This ppt discusses some basic rules of email communication. Hope this would help you all.
Thank you.
This document provides guidance on professional email etiquette. It discusses considering whether email is the best communication method, being professional across all digital communication channels, focusing email subject lines and content, using appropriate salutations, clearly identifying yourself and the purpose of emails, specifying required actions and due dates, avoiding all capital letters and overusing reply all functions, and writing concisely while providing necessary context. Professional email etiquette helps ensure clear, focused communication that avoids misunderstandings.
The document provides 10 tips for writing effective emails that will be opened, read and responded to favorably by recipients. The tips are: 1) use a strong subject line; 2) include an email signature; 3) be concise and keep messages relevant; 4) use plain text formatting; 5) ask the reader to take action; 6) consider tone of voice; 7) respond promptly; 8) keep attachments under 5MB; 9) keep mail groups to 20 people or less; and 10) proofread before sending. Following these tips will increase the likelihood that recipients will actually read and positively react to emails.
Dean Wegner provides tips for writing effective emails in 3 or less sentences:
1) Have a meaningful subject line that informs the reader what to expect in the email without being unrelated.
2) Stay focused on one main message per email and begin with the most important points as people often only scan emails.
3) Follow standard rules of capitalization, spelling, and fonts to avoid coming across as unprofessional and ensure the email can be read on all devices.
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https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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2. 2
Tip 1: Make the Subject Line clearand concise
When someone scans through a new email, the only thing he/she
initially reads is the subject line. Thishelpstherecipient to decidewhether
to open, forward, file, or trash amessage.
So makesure:-
TheSubject clearly summarizesyour e-mail’sintentions.
Keep it short - you never know how widethetext display on theperson's
email reader is- long subject lineswill get truncated.
Don't ever send an email with an empty subject line.
Don't havethesubject as"Hi" or "Hello there" unlessthepurposeof your
email isto simply say hello.
If your reply is no t relevant at all to the subject line, start a new thread with aIf your reply is no t relevant at all to the subject line, start a new thread with a
fresh subject line whichmo re accurately reflects the e-mail’ s actual co ntents.fresh subject line whichmo re accurately reflects the e-mail’ s actual co ntents.
3. 3
Example of a Bad Subject Line :
Subject: Meeting
Hi Jim,
I just wanted to remind you about the meeting we have
scheduled next week. Do let me know if you have any
questions!
Best wishes,
Mark
4. 4
Example of a Good Subject Line :
Subject: Reminder of 10am Meeting Sched. 10/05 on
PASS Process.
Hi Jim,
I just wanted to remind you about the meeting we have
scheduled for Monday, October 5, at 10:00am. It's being
held in conference room A, and we'll be discussing the
new PASS Process.
If you have any questions, feel free to get in touch
(x3024).
Best Wishes,
Mark
5. 5
Tip 2: Use an appropriate greeting
The first line of youremail should be a greeting, followed by an empty
line and then yourmessage body.
If it isthefirst timeyou areemailing somebody, "Hi (name),“ or Dear (name)
should bepreferred.
Salutations are tricky, especially if you are crossing cultures.
Frequently, titlesaredifferent for men and women, and you may not beableto
tell which you areaddressing.
Thefamily nameisfirst in someculturesand last in others.
Honorificsmay vary based on status, ageor region.
Makesureyou havegot all thisright beforeyou proceed with theemail.
E.g.: It issafer to use"Ms." instead of "Miss" or "Mrs." unlessyou know the
preferenceof thewoman in question.
6. 6
Tip 3: The Page Layout
Usually people find it hard to read words on a computerscreen
than on paper. To makeyour email easy to read :-
1. Use ShorterParagraphs - Consider breaking up paragraphsto only afew
sentencesapiece. That way thereaderscan easily seenew paragraphsas
they end and begin. They don't haveto scroll.
2. Use Less Words - Long sentencesarenot appropriatefor most e-mail,
especially businesse-mail. Keep your sentencesto amaximum of 12-15
words.
3. Keep it Short - A good ruleof thumb isto keep everything on one"page"
or one"screen." In most casesthismeansabout 20-30 lines.
4. Provide blank lines between each paragraph.
7. 7
Tip 4: Formatting
Put all important details at the top of the email body (oreven
better, in the Subject line). Don't bury akey pieceof information in alarge
paragraph and expect abusy person to extract it upon first reading. Thelarger
theparagraph (and themoreparagraphsthereare), themorelikely arethe
chancesof thereader missing aparticular point you aretrying to make.
Keep the rest of the email short (8 sentences max.). After you've
madeyour main point, therest of thesentencesin your email should provide
additional supporting information.
Yourgoalis tohavethepersonreadyouremailandhopefullyrespondtoit
withinashorttimeperiod, sokeepyoure-mailas shortas possibletomakeit
easierforyourreadertocomprehend.
8. 8
Tip 5: Keep the message focused and readable.
Often recipientsonly read partway through along message, hit "reply" assoon
asthey havesomething to contribute, and forget to keep reading. Thisispart of
human nature.
If youre-mail contains multiple messages that areonly loosely related, in
order to avoid therisk that your reader will reply only to thefirst item that grabs
hisor her fancy, you could numberyourpoints to ensurethey areall read.
The final sentence - Eitherprovide something concrete to reply to or
make it clearthat a reply is not necessary.
E.g.: "Pleaselet meknow what appointment timeswork best for you." or "I
look forward to seeing you tomorrow at 1pm in my office."
9. 9
Example depicting Multiple Messages –
Not Preferred
Subject: Revisions For Sales Report
Hi Jackie,
Thanks for sending in that report last week. I read through it
yesterday and feel that you need more specific information
regarding our sales figures in Chapter 2. I also felt that the tone
could be a bit more formal. The report is going to be read by our
Executive Team, and needs to reflect our professionalism.
Also, I wanted to let you know that I've scheduled a meeting with
the PR department for this Friday, regarding the new ad
campaign. It's at 11:00, and will be in the small conference room.
Please let me know if you can make that time.
Thanks!
Monica
10. 10
Multiple reasons to be sent as 2 emails
Subject: Revisions For Sales Report
Hi Jackie,
Thanks for sending in that report last week. I read
through it yesterday and feel that you need more
specific information regarding our sales figures in
Chapter 2. I also felt that the tone could be a bit more
formal. The report is going to be read by our Executive
Team, and needs to reflect our professionalism.
Thanks for your hard work on this!
Monica
AND
11. 11
Email 2
Subject: Friday 10/9, 11am Meeting w/PR Dept
Hi Jackie,
I wanted to let you know that I've scheduled a meeting
with the PR department for this Friday, 10/9, regarding
the new ad campaign.
It's at 11:00am, and will be in the small conference
room. Please let me know if you can make that time.
Thanks!
Monica
12. 12
Specify the Response You Want
Bad Example
From: reliablelandscapes@domain.com
Subject: Proposal
Lynn,
Did you get my proposal last week? I haven't heard back
and wanted to make sure.
Can you please call me so we can discuss?
Thanks!
Peter
13. 13
Good Example
Subject: Checking On Reliable Landscapes Proposal
Dear Lynn,
I just wanted to check that you have received the landscaping
proposal I emailed to you last week. I haven't heard back and
wanted to make sure it went through.
Can you please call me by Thursday so we can discuss? This is when
our discount offer expires, and I want to make sure you don't miss
it!
The quickest way to contact me is by cell phone.
Thanks!
Peter Schuell, Owner
Reliable Landscaping, Inc.
555.135.4598 (office)
555.135.2929 (cell)
14. 14
Tip 6: Use Appropriate Language
1. Do not use:-
(a) Smilies. E.g.: :-), :-( etc.
(b) Abbreviations. E.g.: IIRC for "if I recall correctly", BTW for “by the
way”, LOL for "laughing out loud," etc.
(c) Non-standard spellings (likethat found in instant messaging or chat
rooms). E.g.: gimme(giveme), tht (that), dificlt (difficult), vil (will), etc.
These linguistic sho rtcuts are generally signs o f friendly intimacy so are
no t co nsidered appro priate fo r business e-mails.
2. All-caps means shouting. Regardlessof your intentions, peoplewill
interpret thisasyour being aggressive.
3. Use active instead of passive. Try to usetheactivevoiceof averb
wherever possible.
For instance, 'Wewill takecareof your request today', soundsbetter than
'Your request will betaken careof today'.
15. 15
Tip 7: Proof-read
If you are sending a message that will be read by a client, orsomeone
higherup on the chain of command (a superiorora manager, for
instance), orif you're about to mass-mail dozens orthousands of
people, take an extra minute ortwo before you hit "send".
Poor spelling and grammar show alack of attention to detail and sendsthe
wrong messageabout yourself and how you do business.
By reading your e-mail over beforeyou send it you can catch and correct all
sortsof mistakesbeforethey get to therecipient and possibly createabad
impression or put you and/or your company in hot water.
Spell checker won't catch every mistake, at thevery least it will catch afew
typos.
If youareaskingsomeoneelsetodoworkforyou, takethetimetomake
yourmessagelookprofessional.
16. 16
Tip 8: Use the "To:" and "Cc:" fields
appropriately Usually it isimplied that if you haveincluded someonein the "To:" field,
then he/sheisan intended recipient and should reply if required.
If someoneisin the"Cc:" field, then theemail ismerely an FYI ('for your
information') for him/her, and he/sheisnot expected to reply.
If you want aparticular person to reply to aspecific part of your email, make
that clear (e.g., "Sarah, could you forward melast week'sbudget?"), or if you
want everyoneto reply, you can say something like"I would appreciate
everyone'sfeedback about my ideas."
When an email hasmorethan onerecipient, thereisthedanger of nobody
replying becauseeveryonethinksthat someoneelsehasalready replied. That is
why "Reply to All"might beagood ideato show that you havealready replied
so that somebody elsedoesnot later duplicatetheinformation you havejust
provided.
17. 17
Lets summarize:-
DO’s :-
Write an informative subject line.
Be courteous.
Put the key point of yourmessage up front.
Be brief.
Make it easy forthe readerto reply yes orno orgive a short
answer.
End well with an appropriate next step.
Wait and check before pressing 'send' – Proof-read.
Make yourself look good online because youremail can be
forwarded to anyone oreveryone else in the company oranywhere.
Respond promptly.
18. 18
Lets summarize:-
DON’Ts :-
Don't leave the Subject Line blank.
Don't use all capital letters.
Don't use emoticons orabbreviations.
Don't send without checking formistakes.
Don’t assume that people have time to read yourentire message.
Don’t think that an e-mail is good foreverything.
Don’t write an e-mail when you are rushed.
19. 19
Exercise :
Situation :
Your monthly mobile bill was of Rs.1870 for the billing
cycle 14th
Jan-14th
Feb and while performing the online
transaction Rs.2000 was deducted from your account number.
Task :
Write an email to the concerned service provider and
ask for a refund or adjustment of the extra amount paid in the
next billing cycle.
The email must stage the following :
To :
CC:
BCC:
Subject :
20. 20
Exercise 2 :
Situation :
You had appeared for an interview for the post of
Business Development Executive at Genpact, Hyderabad.
Task :
Send a Thank you note via an email to the Company
Official who had interviewed you on the same day for the
post of Business Development Executive.
The email must stage the following :
To :
CC:
BCC:
Subject :
21. 21
Exercise 3:
Situation :
It was already informed to the participants that the
meeting would be conducted on 15th
Mar’2013 at 4.30pm in
the Firangi Pani Conference Hall, Hotel Park. Because of
some reasons the Venue has been changed to Aryabhatta
Hall, Hotel Marriot.
Task:
Write a mail to the participants stating the change
in venue.
To :
CC:
BCC:
Subject :