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This document proposes a web-based crime investigation system with three modules: administrator, customer, and department. The system allows customers to lodge complaints online, tracks complaints, and provides status updates. Administrators can register departments and criminals. Departments can view complaints and update statuses. The system aims to improve efficiency over existing manual systems by making the complaint process user-friendly, ensuring data accuracy, and saving time and manpower. It will be developed using Java programming language, JavaScript, servlets, JDBC, and deployed on Tomcat with an Oracle database.










