Creative Chaos
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This document discusses lessons learned from research conducted on the Entertainment Technology Center (ETC) at Carnegie Mellon University. It finds that more diversity on creative teams leads to more conflict during the process but results in more innovative and higher quality end products. It emphasizes embracing diversity and an inclusive culture to achieve the benefits of diverse perspectives. The ETC curriculum focuses on teaching creativity through challenging collaborative projects and feedback to prepare students for careers as creative problem solvers.
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Creative Chaos
- 1. Creative Chaos Learning Lessons on Inclusion & Innovation Making the Magic
- 2. A Little About Me
- 3. • Preface & Acknowledgments
- 4. Creative Chaos • Learning Lessons on Inclusion & Innovation • Making the Magic
- 5. Introduction • Overview • Learning Lessons
- 6. I. Overview • 1) On the ETC • 2) On Creativity • 3) On ETC Research • 4) On Creativity Research • 5) On ETC Curriculum
- 7. 1) On the ETC • ETC • ETC Mission • Art | Technology | Design • Entertainment Technologies
- 8. ETC • World’s Best Playground • With an Electric Fence • Contexts & Constraints for Creativity • Learning Needs Challenges • Success Needs Failures • Creativity Needs Constraints • Extraordinary Needs Boundaries
- 9. ETC Mission • Mission • Providing leadership in education and applied research that combines technology and art, to explore learning, storytelling, innovation and entertainment, and to create experiences that educate, engage and inspire. • Goals • Applied Research • Communication & Collaboration across Disciplines
- 10. Art | Technology | Design • College of Fine Arts • School of Computer Science • Founded 17 Years Ago • (as of the 2016/2017 academic year)
- 11. Entertainment Technologies • Games, Animation, Theme Parks, Museums, Augmented Reality, Mobile, Robotics, Interactive Performances, Websites, Film, Cross-Media . . . • Education, Training, Health, Medical, Civics, Entertainment . . . • All These and More…
- 12. 2) On Creativity • Teaching Creativity • Creative Production • Creative Chaos • Making Stuff • Making the Magic
- 13. Teaching Creativity • Imagination & Innovation • Skill & Process • Individual & Group
- 14. Creative Production • Design & Development • Communication & Collaboration • Leadership & Management • Schedule & Budget • Trust & Respect
- 15. Creative Chaos • Ambiguous Ideas & Uncertain Results • Rapid Prototyping & Iterative Design • Flexible Process & Comfort with Unknowns
- 16. Making Stuff • Intellectual Property • Not Ideas, What is Created • Sharing Development • Do the Work, not What They Want
- 17. Making the Magic • New, Useful, Good • Design Process • Applied Research • Problem Solving • Critical Creation
- 18. 3) On ETC Research • How? • CMU Tepper Study of ETC • ETC Study Methods • ETC Study Measures • ETC Study Results • Further ETC Data
- 19. How?
- 20. CMU Tepper Study of ETC • Laurie Weingart • Sr. Assc. Dean of Education & Richard M. Cyert and Margaret S. Cyert Professor of Organizational Behavior & Theory, Tepper, CMU • Gergana Todorova • University of Miami • Kenneth Goh • University of Western Ontario
- 21. ETC Study Methods • How Does Expertise Diversity Translate into Innovation? • 60 ETC Projects (2008-2011) • Teams Surveyed 4 Times during Semester • Observations & Interviews • Independent Ratings of Final Product
- 22. ETC Study Measures • Team Processes • Conflict & Communication • Coordination & Leadership • Faculty Ratings • Innovation, Quality • Useful, Usable, Desirable
- 23. ETC Study Results • More Diversity Leads to: • More Conflict during Process • and • More Useful, Usable, Desirable Products • Higher Quality & More Innovation
- 24. Further ETC Data* • Gender, Ethnicity, Work Experience • Project Type, Team Size, Instructors • Familiarity, Leadership, Valuing Diversity *2014, Anna Mayo CMU Tepper Doctoral Student
- 25. 4) On Creativity Research • Granted • Resonant Research • Collective Intelligence
- 26. Granted • ETC Study on CMU Graduate Students • But…
- 27. Resonant Research • Data on Diversity • http://cacm.acm.org/magazines/2014/11/179827-the-data-on-diversity/ • How Diversity Makes Us Smarter • http://www/scientificamerican/com/article/how-diversity-makes-us-smarter/ • And so much more…
- 28. Collective Intelligence • Equal Contributions, Listening • Empathy, Emotional Intelligence • More Women - Anita Woolley Asst. Professor, Tepper, CMU
- 29. 5) On ETC Curriculum • Creative Orchestration • Master of Entertainment Technology (MET) • Research & Design • ETC Projects • ETC Core Courses • Learn, Work, Play
- 30. Creative Orchestration • Creative Process is Inherently Chaotic • Failures Happen, On-Going Challenge • More Diversity is Better and Harder • Process needs Support
- 31. Master of Entertainment Technology(MET) • Two year professional Master’s program • Around 160 students (40% / 40% / 20%) • Diverse Faculty & Staff • Interdisciplinary Teams • Project-based Curriculum • Space & Tech
- 32. Research & Design • Transformational Games • Innovation by Design • Interactive Storytelling
- 33. ETC Projects • Types & Roles • Balance • Client, Research, Pitch
- 34. ETC Core Courses • Building Virtual Worlds • Virtual Story • Improv • Fundamentals
- 35. Learn, Work, Play • Educational Goals • Professional Development • Engaging Experiences
- 36. II. Learning Lessons • 6) On Inclusion • 7) On Collegiality • 8) On Development • 9) On Context • 10) On Support • 11) On Challenge
- 37. 6) On Inclusion • Valuing Diversity • Inclusion, Fit & Diversity • Improvisational Acting
- 38. Valuing Diversity • Gender, Sexual Orientation, Ethnicity, Socio-Economic, Culture, Religion, Age, Disability, Expertise, Work & Intersectionality… • Inclusive & Supportive • Actions & Words • Product & Process • Discuss & Address • Culture & Community • Difference & Progress
- 39. Inclusion, Fit & Diversity • Culture, Lifestyle, Field, Career… • Location, Company, Team, Job…
- 40. Improvisational Acting • Yes and… • Shaping Experiences • Comfort with Chaos • Something from Nothing • Serve the Story
- 41. 7) On Collegiality • People (Can) Suck • Responsibility • Comfortability • Reputation • Collaboration
- 42. People (Can) Suck • Supervisor • Client • Colleagues • Bureaucracy • Public • You
- 43. Responsibility • For the Work • For Dealing with Colleagues • For Mistakes, Failures, Regrets • For What You Don’t Know • For Being Your Best
- 44. Comfortability • With Responsibility • With the Unknown • With New Challenges • With Failures • With Yourself
- 45. Reputation • Good Colleague, Good Team Member, Good Attitude • Not How Smart of Talented, Not Better • Continual Process, Manners, Warmth • Actions as Well as Words
- 46. Reputation • Fun to Play With (Not, Have Fun Playing • Quality, Quantity, Effort • Be Good, Be Pleasant, Be On Time • Awful - Average - Awesome
- 47. Collaboration
- 48. Not So Much
- 50. 8) On Development • Less Talk, More Rock • Collaborative Jams • Playtesting Workshops • Experience • Transformational Experiences
- 51. Less Talk, More Rock
- 52. Less Talk, More Rock
- 53. Less Talk, More Rock
- 54. Collaborative Jams • Jammers • Subject Matter Experts • Jam - Prototype - Product http://nowigetitjam.org
- 55. Playtesting Workshops • Explore • Refine • Persuade http://playtestingworkshops.com
- 56. Experience • Critical Creation • Ultimate Design Goal • For the User, Player, Guest… • Interest Curves, Flow, Procedural, Interactivies
- 57. Transformational Experiences • Design for Impact • Creativity for Good • Changes in Our Daily Lives
- 59. ETC Creative Good Fund
- 60. 9) On Context • Constraints • Failure • Doubt • Curiosity
- 61. Constraints • Creativity Needs Context • Yes and… • Sometimes No • Polish, not Perfect
- 62. Failure • Learn From Mistakes, Resiliency • Fail Faster, Experiment, Explore • Rapid Prototyping • Iterate toward Solutions First Penguin Award
- 63. Doubt • Question Answers • Challenge Assumptions • Work to Understand • Open to Changing Your Mind • To be Uncertain is to be Uncomfortable, but to be Certain is to be Ridiculous.
- 64. Curiosity • Ask Questions & Engage • Lifelong Learning & How Stuff Works • Problem Solving & Cheating? • Story Telling & Model Making • Curiosity was Framed, Ignorance killed the Cat.
- 65. 10) On Support • Difficulty By Design • Creative Teams • Feedback • Criticism & Conflict • Workshops, Seminars & Concentrations • Life Long Skills
- 66. Difficulty By Design • They Know Engaging, Ask More & Let Them Try • Provide Context • Shape Challenges • Show Connections • Mastery to Literacy
- 67. Creative Teams • Creative Professionals • Diverse & Balanced • Group Deliverables • Individual Processes • Life-Long Learning
- 68. Feedback • 10 years worth in 2 • Product, Process, Public Events • From Faculty, Peers, Alums, Guests • Daily, Weekly, Milestones • When you’re screwing up, and nobody is saying anything to you anymore, that means they gave up. - Randy Pausch
- 69. Criticism & Conflict • Receiving, Giving & Asking • Conflict & Praise • Critical Response Process
- 70. Workshops, Seminars & Concentrations • Skills, Process, Strengths, Conflict Management, Playtesting, Aesthetics, Design, Intellectual Property, Branding, Entrepreneurialism, Public Speaking, Pitching, Interviews, Professional Communication, Portfolios, Resumes, Critique, Analysis, Personal Health, Project Management, Agile Development, Producing, Storytelling, Field Overview, Professional Development, Life-Long Learning… • Game Design Themed Entertainment Interactive Storytelling
- 71. Life Long Skills • Collaboration, Cooperation • Communication, Attitude • Problem Solving, Adaptability • Leadership, Management • Creativity, Curiosity
- 72. 11) On Challenge • Hard Fun • Pleasantly Frustrating • Challenge Is Good • Challenge Is Engaging • Curiosity Literacy
- 73. Hard Fun • Pleasantly Frustrating, Engagingly Compelling • Difficulty & Mastery • Agency & Literacy • Transformational • Playing & Learning & Creating
- 74. Pleasantly Frustrating • The Challenge
- 75. Pleasantly Frustrating • Not Too Simple
- 76. Pleasantly Frustrating • Not Too Simple • Not Too Hard
- 77. Challenge Is Good • Not just Fun • Difficult Challenges • Fun has a Half-Life
- 78. Challenge Is Engaging • Meet them at their Mastery • Engage through Challenges • Give them Agency
- 79. Curiosity Literacy • How to Learn • Challenge Yourself • Create on Your Own • Life-Long Skill
- 80. In Conclusion • Orchestrating Creativity • More Inclusive Diversity Please • Creative Chaos • Learning Lessons • References
- 81. Orchestrating Creativity • Collaborative, Innovative • Value & Embrace Diversity • Creative Problem Solvers • Open to Improve • Comfortable Doing Things You’ve Never Done Before
- 82. More Inclusive Diversity Please • Across Fields • Education Leads to Diversity • Diversity of People & Products • Do It Together, Make More Magic, Change the World
- 83. Creative Chaos • Diversity is Valuable & Challenging • Inclusion Leads to Innovation • Supportive Orchestration • Making The Magic
- 84. Learning Lessons • Yes, and…
- 85. Yes, And… • New Study on ETC Projects • Starting in Spring 2017 • Laurie Weingart, Gergana Todorov, Kenneth Goh, Anna Mayo, Dulce Pacheco • CMU Eberly Center - Teaching Excellence & Educational Innovation • ETC Faculty, Staff, Students