![No Tools. No Problem.
- Nathan Shedroff
“Know your [content] and be
prepared to tell it no matter
what happens with the
technology.”](https://image.slidesharecdn.com/rruiw3dqqeasfaqmkpeb-signature-31399d16744ea87d133669b109269dfd99c4f00f4b86e6004d228f4fe2154bca-poli-160602155054/85/The-Workshop-Workshop-UXI-Live-49-320.jpg)
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The Workshop Workshop - UXI Live
The document outlines the key components and best practices for conducting effective workshops, including the importance of having a structured agenda and the facilitator's role in guiding the process. It emphasizes preparation, understanding participants, and creating an engaging environment to achieve workshop goals. Additionally, it addresses how to handle questions and measure the success of the session post-workshop.
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Similar to The Workshop Workshop - UXI Live
The Workshop Workshop - UXI Live
- 1. The Workshop Workshop Brad Nunnally- @bnunnally Russ Unger - @russu | 18F | 18F
- 2. Introductions • Name • Title& Where You Work • The First Concert You Attended
- 3. Today’s Agenda • Introduction •Agendas • Role of the Facilitator • Activities • Why Workshops? • Types of Workshops • Planning & Preparation • Workshop Environments • Practicing • People & Personalities • Post-Workshop • Additional Resources
- 4. Agendas Define WorkshopStructure
- 5. Every Workshop Deservesan Agenda "I've often found, though, that deserving and happening don't always necessarily go together." -Tasslehoff Burrfoot
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- 7. Agenda 101 • Highlevel Activities • Topics To Be Covered • Time Table • Break Times • Communicate Purpose • Introduce Yourself • Define Outcomes • Additional Background • Additional Roles
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- 12. Facilitators Do TheseThings: • Define the Teams • Define the Goal(s) • Define the Task(s) • Keep the Task on Track • Keep the Task on Time • Provide Guidance • Provide Focus • Avoid Contributing Unless Required; Guides Through Group • Provides a Framework • Follows Agenda
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- 14. What’s in a“Why?” It’s probably the most under-used question in all of business
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- 18. Do Do Do! •Establish Q&A Rules Upfront • Know Your Topic • Repeat the Question • Incentivize • Be Aware of the Time • Continue the Conversation Later Do Not Not Not! • Fear Not Knowing an Answer • Relinquish Control • Answer Everything RIGHT NOW • Fight, Argue, Battle, Rage • Feel Forced to Do Q&A • Fear Owning a Mistake
- 19. This Is HowWe Do It
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- 24. Your Turn! 1: UnderstandUsers 2: Refine Requirements
- 25. Your Turn! 1: UnderstandUsers 2: Refine Requirements 3: Define High-Level Content
- 26. Your Turn! 1: UnderstandUsers 2: Refine Requirements 3: Define High-Level Content 4: Page Exploration
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- 29. -Russ Unger “We areall event planners now.”
- 30. Sound Familiar? Let’s whiteboard thisout... I’ll schedule a quick brainstorm... We’ll plan a working session... Can we sketch out some ideas together?
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- 36. Team-Based Activities Teams canbe as small or as large as necessary
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- 39. Orchestration is Key •What, When, Where, Etc. Prepare the workshop-specific details • Follow-Up Collecting & distributing outcomes • Structure & Timing Planning the Activity / Activities • Organize the Attendees Getting the right people, place, time
- 40. -Russ Unger “We areall event planners now.”
- 41. - Russ Unger -Scott Berkun How to Prepare • UX-Type methods; rapid prototyping • Rough outline & slides; practice • Iterate at challenge areas • Repeat until no changes needed - Christina Wodtke • Get your content out quickly • Fix the things that are vague • Remove needless content • Tighten up; get the story right • Get ideas out without a filter • Assess; add where necessary • Cut without mercy • Repeat. Repeat. Repeat.
- 42. Elements of aWorkshop • People • Timeline • Agenda • Environment • Materials • Supplies • Presentation (if needed) • Goals • Outcomes • Samples
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- 44. MVW Minimum Viable Workshop WORDS WORDSwords WORDS WORDSwords WORDS WORDSwords WORDS WORDSwords WORDS WORDSwordsWORDSWORDSwords WORDS WORDSwords WORDS WORDSwords WORDS WORDSwords WORDS WORDSwordsWORDS WORDSwords WORDS WORDSwords WORDS WORDS words WORDS WORDSwords WORDS WORDSwords WORDSWORDSwords WORDS WORDSwords WORDS WORDSwords WORDS
- 45. Know Your Stuff.The Stuff That is YOURS.
- 46. Your Stuff • Computer,Software, Files, Etc. • Cables & Connections • Remote Control • A/V • Supplies • The Internet • Reference Materials • Food & Snacks
- 47. Know Their Stuff.The Stuff That Is NOT YOURS.
- 48. Their Stuff • TheRoom • Their Computer?! • Audio Quality • Video / Projector & Settings • Microphones • The Internet • No Internet?!
- 49. No Tools. NoProblem. - Nathan Shedroff “Know your [content] and be prepared to tell it no matter what happens with the technology.”
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- 51. Preparing is • UX-Typemethods; rapid prototyping • Rough outline & slides; practice • Iterate at challenge areas • Repeat until no changes needed - Scott Berkun - Christina Wodtke • Get your content out quickly • Fix the things that are vague • Remove needless content • Tighten up; get the story right • Get ideas out without a filter • Assess; add where necessary • Cut without mercy • Repeat. Repeat. Repeat.- Russ Unger Practicing
- 52. Practicing Secrets Note CardsResearchNotes/Outline PracticeSlides Practice Practice PracticePr Practice
- 53. -Russ Unger “The onlywrong way to practice is to not practice.”
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- 55. Patterns of Personalities Everyperson is unique, but we share a lot of similar attributes
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- 57. Position of Arms ClosedArms Protective of “Core” Closed Off Resistant or Challenging Open Arms Showing Trust Accepting or Welcoming
- 58. The Cowboy Sizing SomeoneUp Aggressive Stance Could be Good or Bad
- 59. Laid Back Showing OffConfidence Ready To Act/Move On Ready For Their Turn
- 60. Edge of Seat Excitedand Passionate Wants The Floor Ready to Contribute
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- 62. Learning Control There isno spoon. Nope. No spoon. None. See ya later, spoon.
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- 65. -Adam Polansky “The mostsuccessful companies in history and entire communities of practice emerged from a single, astute, shared observation.”
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- 68. So What? How doesthis all relate to the larger picture? Workshops should make these very clear: • What do we accomplish? • What do we gain/save? • Why did we spend this time together?- Dr. Arthur P. Doederlein
- 69. Thank You! Brad Nunnally -@bnunnally Russ Unger - @russu | 18F | 18F