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COMMUNICATION
SKILLS
THE TEAM
DHRUV MISTRY 106026
NILESHWAR RAWAL 106041
DHRUVAN SHAH 106064
HARSHANG PATEL 106039
DHRUVIL CHAVDA 106052
DHRUV SHAH 106027
Communication is a series of
experience of
Hearing
Smell
Seeing
Taste Touch
Communication skills is the ability to
use language (receptive) and express
(expressive) information.
Types Of Communications :
COMMUNICATION
VERBAL
Communication
NON – VERBAL
Communication
Written Oral
COMMUNICATION CYCLE
(1) Sender:
The person who intends to convey the message
with the intention of passing information and
ideas to others is known as sender or
communicator.
(2) Ideas:
This is the subject matter of the communication.
This may be an opinion, attitude, feelings, views,
orders, or suggestions.
(3) Encoding:
 Since the subject matter of communication is theoretical
and intangible, its further passing requires use of certain
symbols such as words, actions or pictures etc. Conversion
of subject matter into these symbols is the process of
encoding.
(4) Communication Channel:
 The person who is interested in communicating has to
choose the channel for sending the required information,
ideas etc. This information is transmitted to the receiver
through certain channels which may be either formal or
informal.
(5) Receiver:
 Receiver is the person who receives the message or
for whom the message is meant for. It is the receiver
who tries to understand the message in the best
possible manner in achieving the desired objectives.
(6) Decoding:
 The person who receives the message or symbol
from the communicator tries to convert the same in
such a way so that he may extract its meaning to his
complete understanding.
(7) Feedback:
 Feedback is the process of ensuring that the receiver
has received the message and understood in the
same sense as sender meant it.
• Lack of Sensitivity to Receiver
• Lack of Basic Communication
Skills
• Insufficient Knowledge of the
Subject
• Emotional Interference
• Lacking confidence
Encoding
Barriers
• Physical Distractions
• Channel Barriers.
• Long Communication Chain.
Transmitting
Barriers
Barriers To
Effective
Communication
:
• Lack of Interest.
• Lack of Knowledge.
• Lack of Communication Skills
• Emotional Distractions
• Information overload
• Conflicting Messages
Decoding
Barriers.
• No Provision for Feedback
• Inadequate Feedback.
Responding
Barriers
LISTENING SKILLS
•Listening is not just being quite
while someone else is speaking.
•Listening is a process of receiving,
interpreting, and reacting to a
message received from the speaker.
•It is an Active Process.
Listening is the language modality
that is used most frequently but…
…why is listening in English so
hard?
• Students have to process the
messages as they come, cope with the
speaker’s choice of vocabulary,
structure, and rate of delivery.
• The complexity of the listening process
is magnified in second language
context where the listener also has an
incomplete control of the language.
Because…
For Active Listening;
Hearing
Filtering
Comprehending
Remembering
Responding
Barriers to Listening ::
Person
speaks too
slowly
Includes
unfamiliar
terms
Person
speaks too
fast
Noisy work
space
Expectations
Emotion
Visual
distractions
PRESENTATION STRATEGIES
• A Presentation is a means of
communication which can be adapted to
various speaking situations, such as talking
to a group, addressing a meeting or
briefing a team.
Presentation skills
• Following are the steps include in preparing
effective presentation:
Plan
Prepare
Practice
Present
Planning
• Planning usually include following questions:
• Who is your audience?
• Why are they there?
• What is your goal?
• How long will it be?
• Where will it take place?
Prepare
• Following points must keep in mind while
preparing:
Structure
Prompt
Visual aids
Voice
Appearance
Style
Questions
Practice
• Rehearse all points what you prepare.
• Rehearse with all visual aids and handouts.
• Practice again and again to manage time.
• Rehearse in front of mirror or a friend.
Present
• Make a strong start.
• Engage the audience in first 2-3 minutes.
• Show your passion through your movements
and gestures.
• Make an eye contact.
• Don’t forget to smile as well,
unless your topic is very grim.
READING SKILLS
Why are we reading?
• To discover opinion
• To get facts
• To get instruction
• To have fun
• To learn new information
• To learn new vocabulary
• To review notes
• Inability to understand a word
• Inability to understand a sentence
• Inability to understand how sentences are co-
related
• Lack of concentration
• Lack of interest
REASONS FOR POOR
COMPREHENSION
IMPROVING
COMPREHENSION SKILLS
By not limiting our self
• By reading variety of materials
By recalling whatever we read
• By reading long portion of material
TECHNIQUES FOR GOOD
COMPREHENSION
Skimming
Scanning
Structure Of
Para
Non-Verbal
Sign
Punctuation
Inference
Anticipation
Summarizing
WRITING SKILLS
• Writing can be said to be
the act of forming the
symbols, making marks on
flat surface of some kind...
• Writing is a process where symbols have to
be arranged according to a certain
conventions to from word and words have to
be arranged to form sentences..
• Writing involves
encoding of a
message of some
kind. That is we
translate our thoughts
into language..
Types of Writing
• E- mails
• Letters & memos
• Agendas
• Reports
• Easy writing
• Narrative writing
The 7c’s of effective communication
1. Completeness
2. Conciseness
3. Consideration
4. Clarity
5. Concreteness
6. Courtesy
7. Correctness.
COMMUNICATION SKILLS presentation

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COMMUNICATION SKILLS presentation

  • 2. THE TEAM DHRUV MISTRY 106026 NILESHWAR RAWAL 106041 DHRUVAN SHAH 106064 HARSHANG PATEL 106039 DHRUVIL CHAVDA 106052 DHRUV SHAH 106027
  • 3. Communication is a series of experience of Hearing Smell Seeing Taste Touch
  • 4. Communication skills is the ability to use language (receptive) and express (expressive) information.
  • 5. Types Of Communications : COMMUNICATION VERBAL Communication NON – VERBAL Communication Written Oral
  • 6. COMMUNICATION CYCLE (1) Sender: The person who intends to convey the message with the intention of passing information and ideas to others is known as sender or communicator. (2) Ideas: This is the subject matter of the communication. This may be an opinion, attitude, feelings, views, orders, or suggestions.
  • 7. (3) Encoding:  Since the subject matter of communication is theoretical and intangible, its further passing requires use of certain symbols such as words, actions or pictures etc. Conversion of subject matter into these symbols is the process of encoding. (4) Communication Channel:  The person who is interested in communicating has to choose the channel for sending the required information, ideas etc. This information is transmitted to the receiver through certain channels which may be either formal or informal.
  • 8. (5) Receiver:  Receiver is the person who receives the message or for whom the message is meant for. It is the receiver who tries to understand the message in the best possible manner in achieving the desired objectives. (6) Decoding:  The person who receives the message or symbol from the communicator tries to convert the same in such a way so that he may extract its meaning to his complete understanding. (7) Feedback:  Feedback is the process of ensuring that the receiver has received the message and understood in the same sense as sender meant it.
  • 9. • Lack of Sensitivity to Receiver • Lack of Basic Communication Skills • Insufficient Knowledge of the Subject • Emotional Interference • Lacking confidence Encoding Barriers • Physical Distractions • Channel Barriers. • Long Communication Chain. Transmitting Barriers Barriers To Effective Communication :
  • 10. • Lack of Interest. • Lack of Knowledge. • Lack of Communication Skills • Emotional Distractions • Information overload • Conflicting Messages Decoding Barriers. • No Provision for Feedback • Inadequate Feedback. Responding Barriers
  • 11.
  • 12. LISTENING SKILLS •Listening is not just being quite while someone else is speaking. •Listening is a process of receiving, interpreting, and reacting to a message received from the speaker. •It is an Active Process.
  • 13. Listening is the language modality that is used most frequently but… …why is listening in English so hard?
  • 14. • Students have to process the messages as they come, cope with the speaker’s choice of vocabulary, structure, and rate of delivery. • The complexity of the listening process is magnified in second language context where the listener also has an incomplete control of the language. Because…
  • 16. Barriers to Listening :: Person speaks too slowly Includes unfamiliar terms Person speaks too fast Noisy work space Expectations Emotion Visual distractions
  • 17. PRESENTATION STRATEGIES • A Presentation is a means of communication which can be adapted to various speaking situations, such as talking to a group, addressing a meeting or briefing a team.
  • 18. Presentation skills • Following are the steps include in preparing effective presentation: Plan Prepare Practice Present
  • 19. Planning • Planning usually include following questions: • Who is your audience? • Why are they there? • What is your goal? • How long will it be? • Where will it take place?
  • 20. Prepare • Following points must keep in mind while preparing: Structure Prompt Visual aids Voice Appearance Style Questions
  • 21. Practice • Rehearse all points what you prepare. • Rehearse with all visual aids and handouts. • Practice again and again to manage time. • Rehearse in front of mirror or a friend.
  • 22. Present • Make a strong start. • Engage the audience in first 2-3 minutes. • Show your passion through your movements and gestures. • Make an eye contact. • Don’t forget to smile as well, unless your topic is very grim.
  • 23. READING SKILLS Why are we reading? • To discover opinion • To get facts • To get instruction • To have fun • To learn new information • To learn new vocabulary • To review notes
  • 24. • Inability to understand a word • Inability to understand a sentence • Inability to understand how sentences are co- related • Lack of concentration • Lack of interest REASONS FOR POOR COMPREHENSION
  • 25. IMPROVING COMPREHENSION SKILLS By not limiting our self • By reading variety of materials By recalling whatever we read • By reading long portion of material
  • 26. TECHNIQUES FOR GOOD COMPREHENSION Skimming Scanning Structure Of Para Non-Verbal Sign Punctuation Inference Anticipation Summarizing
  • 27. WRITING SKILLS • Writing can be said to be the act of forming the symbols, making marks on flat surface of some kind...
  • 28. • Writing is a process where symbols have to be arranged according to a certain conventions to from word and words have to be arranged to form sentences.. • Writing involves encoding of a message of some kind. That is we translate our thoughts into language..
  • 29. Types of Writing • E- mails • Letters & memos • Agendas • Reports • Easy writing • Narrative writing
  • 30. The 7c’s of effective communication 1. Completeness 2. Conciseness 3. Consideration 4. Clarity 5. Concreteness 6. Courtesy 7. Correctness.