How to Troubleshoot Apps for the Modern Connected Worker
Communication
1.
2. O 1st reporter – James Anthonie Asingua
( Meaning of Communication )
O 2nd Reporter – Anne Dominique Tanajura
( Communication Process )
O 3rd Reporter – Thessa Marie Dacullo
( Methods of Communication )
O 4th reporter – Paul John Magtibay
O (
O 5th reporter – Gretchen Peralta
O ( Free Rein – Communication )
5. Today’s Problem are:
O Brothers fight against brothers
O Family are without peace
O Businesses outsmart and spy other
business
O Nation against nations
6.
7. O Our Hope is Understanding one another
so that there would be peace.
O We pin our hopes with one word and that
is “COMMUNICATION”.
8.
9. O Is one of the various sources of attitudes.
O Is a technique involving the correct use of
language and efficient use of mechanical
devices.
O It is a two-way channel for transmitting
ideas, plans, commands, reports and
suggestions.
10. Effective communication
enables people to:
O express their thoughts, opinions and personality
O ask for and receive information
O build relationships
O make decisions
O express and meet their basic needs
O refuse or reject
O make requests and suggestions about services
they receive
O take part in social activities
O be heard and understood
O participate in their community
11. Methods for communication,
which can include:
O • speech
O • writing
O • touch
O • eye gaze
O • tone of voice
O • body language
O • singing
O • actions
O • facial expression
25. LEARNING AND
EXPERIENCES
O One’s knowledge, training, and past
experiences about situations, objects or
persons affects his or her perception.
26. Take note:
O The process of perception and
communication form a system:
O Communication depends on perception
and perception depends on two classes of
antecedents.
36. Scope of Communication
○ Communication in Managerial Relations
- refers to intra-organization and inter-
executive communication.
○ Communication in Employee Relations
- is the type of communication that generally
receives great attention and emphasis.
○ Communication in Public Relation
- includes the whole community whose
boundaries are unlimited.
41. Verbal Communication
- Is a two-way process between persons.
Words
-as instrument of communication that convey
facts, purposes , feelings or attitudes.
42.
43. Non-Verbal Communication
-describes the process of conveying meaning in the form
of non-word messages.
Non-verbal cues can be shown in the person’s:
1. Appearance
2. Body Language
3. Silence, Time, Sounds
47. MEDIA OF COMMUNICATION
Written and printed communication
-includes letters, periodicals, magazines, journals,
bulletins, pay envelopes, reprints advertisements,
memos and etc.
Visual Communication
Numerical
49. Oral Presentation
-are assemblies which include mass meeting,
small group meetings, training conference,
personal interviews and others.
50. Parties, picnics, dances and other
forms of recreation
-are informal, desirable communication media because they are
built around the social relationship of all members of the
organization.
51.
52.
53. Barriers to communication
Everybody expects to be successful, that there would
be no breakdown. But breakdown does happen. WHY
?
Most breakdowns in communication have been
attribute to anyone of those communication barriers.
54. *Communication is fruitful only if the
messages sent by the sender is
interpreted with same meaning by
the receiver
*Any kind of disturbance blocks any
step of communication, the message
will be destroyed
55. Major communication Barriers
Perceptual and language differences – Perception is generally
how each individual interprets the world around. All generally want
to receive messages which are significant to them.
High load of information – it is essential to control this information
flow else the information is likely to be misinterpreted or forgotten.
As a result communication is less effective.
Inattentive – At times we just not listen , but only hear. Messages
should be ignored for effective communication
Time pressure – The targets have to be achieved within a
specified time period, the failure of which has adverse
consequences. In a haste to meet deadlines, the formal channels
of communications are shortened/ not completely transferred.
Thus sufficient time should be given for effective communication.
56. Common internal
communication problem in
organizations
If I know it, then everyone must know it
We hate bureaucracy--- we’re lean and
mean
I told everyone, or some people, or …..?
57. System Design – Organizational
structure which is unclear and
therefore makes it confusing to
know who to communicate with
- Lack of supervision, clarity in roles
and responsibilities which can lead
to staff being uncertain what is
expected from them
Attitudinal barriers – Factors as poor
management , lack of consultation with
employees, personality conflicts which
can result in people delaying or refusing
to communication.
59. Autocratic Communication – is from the
boss directly to each individual.
- in this network the leader is a
middleman.
60. Advantage :
Is main advantage is SPEED
It is a fast system, to be used when you’re
under pressure
It allows employees to have one task, and
that is to work, which could mean that the
employees master their tasks and become
proficient enough to help grow the
company.
61. Disadvantages :
According to Money Zine, "The communication style
of an autocratic leader is usually described as one
way. They tell you exactly what they want done." This
can be frustrating if the boss talks to the employees
only when they make mistakes, and little praise is
provided.
In addition, it can generate a company of zombies
with no fresh ideas. This autocratic style can create
an environment of fear and resentment, leading to
high turnover and absenteeism, which can hinder
progress.
63. Democratic communication
The flow of communication from the boss/leader is
a two way affair
This means that the democratic
leader/communicator not only communicates with
group member for purposes of asking question ,
making , suggestion , passing along information
but also make it possoble
64. Advantage :
the participant can result in high motivation of group
members.
The knowledge and experience of group members can be
used in decision making.
Members may feel more committed to group goals and less
resistant to managerial actions.
Individual abilities can be developed through participation.
Group may be better informed as a result of two way
communication.that is from the group members to the leader
and also from the leader to the members
65. Disadvantage :
This aproach can be very time consuming
for the leader because of the use of two-
way communication
Subordinates may view leader as
incompetent to handle the job
responsibilities.
71. •A significant test for the success or failure of a
communication system is the nature of its
outcomes.
•Similarly successful communication develops an
attitude of confidence among executives toward
employees and the public and toward each other.
•And finally, communication as a medium of public
relations undertakes to win the confidence of the
community in the company and its management to
merit continued support and goodwill.
5/2/2013 71
73. The special Business Week issue of 1994 presents a
comprehensive discussion of how digital technology is changing
the way we work and live .
5/2/2013 73
76. 5/2/2013 76
Today software can turn a computer into a television, second
player, edit and replay video images, fax and phone messages.
This mass digital substitution is what Glovers Ferguson,
director of research at Andersen Consulting .
It’s recreation, like the virtual image you see in a mirror, of the
“real world “. He calls it “Virtualization” .
In Silicon Valley in California, a group of electronic companies
is sponsoring a model for a virtual business environment called
commerce net .
78. 5/2/2013 78
He stressed that whoever controls
information and its dissemination
has power. The high- quality
power comes from the application
of knowledge.
80. "Sometimes being the best means being the least.
Be good even after you make a mistake."
"Everyday is a struggle to be just better. Being
good is what keeps us to be who we are."
"It's not the easiest but that is probably the best
legacy that a person can leave behind.. To believe in
goodness and just become a good person."
