Communication behaviour
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Communication is the effective sharing or transfer of facts, opinions, or emotions between two or more people. Effective communication requires competence in listening, speaking, reading, writing, and nonverbal communication. There are various channels, methods, and classifications of communication in organizations, including downward, upward, lateral, and diagonal flows of information. Barriers to effective communication include noise, lack of feedback, improper medium selection, mental blocks, language issues, and personal, cultural, and interpersonal factors.
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This document discusses formal and informal channels of communication in organizations. Formal communication follows official rules and hierarchy, including downward communication from managers to subordinates and upward communication from subordinates to managers. Informal communication includes unofficial exchanges like rumors and grapevine messages that spread rapidly across organizations. While informal channels can spread misinformation, they also provide feedback and a way to reach all employees. Both formal and informal communication are important parts of an organization's communication structure.
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The document discusses effective interpersonal communication. It begins with a story about a message being distorted as it was passed between soldiers. It then discusses the importance of understanding how others think and communicate effectively. It outlines units on listening skills, assertiveness, and effective questioning. Specific tips are provided for active listening, assertive communication, and different questioning techniques like funnel, probing, leading, and open/closed-ended questions. The overall document provides guidance on improving interpersonal communication skills.
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Here are a few suggestions for how to resolve this conflict productively:
1. Schedule a respectful meeting with your colleague to discuss the issues openly and find understanding. Clarify expectations and goals for the project.
2. Suggest calibrating a third educator as a compromise, while being open to your colleague's perspective as well. Explain your reasoning calmly.
3. If agreement can't be reached, consider involving your department chair or grant administrator to mediate and help find the best path forward.
4. Maintain focus on the overall goals of the research and patients, not personal disagreements. Seek cooperative solutions.
5. Document all decisions agreed upon to avoid future misunderstandings. Keep
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- Definitions of communication from different sources that see it as the transfer of meaning between senders and receivers.
- The communication process involves messages being sent and received with feedback, and understanding the audience is important.
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2) The purposes of group communication such as sharing information and making decisions.
3) The characteristics, process, types, channels and directions of communication as well as barriers like misunderstandings.
4) Effective communication skills for social workers including listening, gathering information, building trust, and handling conflict.
Communication in Modern Organization
This document discusses communication in modern organizations. It covers different generations in the workplace (Traditionalists, Baby Boomers, Gen X, Gen Y/Millennials, Gen Z) and characteristics of Gen Y. It also discusses types of communication (downward, upward, horizontal), improving communication, how email has altered communication, and choosing the best communication channel. Barriers to communication like perceptions, filtering, language, and information overload are also summarized.
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This document provides an overview of communication fundamentals and types of communication within organizations. It discusses the importance of communication for coordinating work and maintaining organizational health. Effective communication involves transmitting intended messages from a sender to a receiver through various channels and feedback loops. Barriers like personal factors, physical obstacles, and issues of semantics or symbol interpretation can interfere with successful communication. The document also examines downward, upward, lateral, and electronic forms of internal organizational communication and their respective purposes.
Communication
Communication involves the transmission of information from a sender to a receiver. There are various components in the communication process including the sender, message, channel, medium, receiver, and feedback. Communication can be one-way, with information flowing from the sender to receiver only, or two-way, allowing feedback from the receiver to the sender. Channels of communication in organizations include vertical communication up and down the hierarchy and lateral communication between peers. Common communication media are written, oral, and electronic forms.
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Communication is fundamental to the existence and survival of humans as well as to an organization. It is a process of creating and sharing ideas, information, views, facts, feelings from one place, person or group to another. Communication is the key to the Directing function of management.
3 Networks & Barriers to communication
The document discusses different types of communication networks and barriers to communication. There are five formal communication networks in organizations: chain, Y, wheel, circle, and all-channel. The chain network only allows vertical communication, while the wheel and all-channel networks enable both horizontal and vertical communication. Informal networks also exist in the form of grapevines, which can have single strand, gossip, probability, or cluster patterns. Barriers to communication are categorized as intrapersonal, interpersonal, or organizational and can occur due to factors such as cultural differences, fear, and information overload.
2. Types and Barriers.pptx
The document discusses types and barriers of business communication. It describes different patterns of internal communication including vertical, horizontal, and network communication. It also discusses formal vs informal communication and serial communication. External communication patterns and types of communication including verbal oral/written and non-verbal are outlined. Finally, the document lists several factors that can act as barriers to effective business communication such as status, culture, choice of channel, language used, disabilities, atmosphere and lack of feedback.
Communications
Communication definition is - a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior; also : exchange of information. How to use communication in a sentence.
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Communication1
Communication is the process of transmitting information between a sender and receiver. It involves encoding a message, transmitting it through a medium, and decoding it. There are various types of communication including verbal (oral and written) and nonverbal. Verbal communication can be conveyed orally through speaking or in writing. Nonverbal communication uses body language and gestures. Effective communication requires a clear, accurate message tailored to the receiver delivered through an appropriate channel. Barriers like differing perceptions or status can interfere with communication in organizations.
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Communication behaviour
- 1. Communication Presented by: Kaavya L G. Srinivas K V Rajeev Shruthi Koreth Manjunath Pai
- 2. What is communication? Communication is the effective sharing or transfer of facts, opinions or emotions by 2 or more people. Communication is effective when it produces the desired action in the reader. The 3 basic goals of communication are 1. To inform 2. To persuade 3. To mobilize
- 3. Effective communication requires competence in 5 different areas Listening Speaking ReadingWriting Non verbal communi cation.
- 5. Effective Communication – 5 factors Technology Diversity Dispersal & decentralization Time Constraints Legal liability
- 6. • Technology: Email, voice mail, text message and online chat are some of the means through which technology has pervaded our lives. • Diversity: Organizations are employing more diverse people than ever before. Differently abled employees as well as employees belonging to different culture mingle & work together. • Dispersal & decentralization: Most global organizations are geographically dispersed today, in order to better manage the scale of operation and achieve greater efficiency.
- 7. • Time Constraints: Executives are increasingly pressed for time . With time as a premium, communication needs to be more crisp, focused, and precise. • Legal liability : As organizations grow more professional, legal issues need to be kept in mind. The written or spoken word is susceptible to misinterpretation.
- 8. One-way & Two-Way One-Way Two-Way • When no reply is expected or desired. • E.g:- A public notice outside a room stating “Trespassers prohibited” • E.g:- Traffic signs • Two-way communication is a form of transmission in which both parties involved transmit information.
- 9. Channels of communication Spoken Meetings Oral Instructions Discussions Presentations Written Letters Reports Circulars Memoranda Proposals Electronic Email Instant messaging Voice mails Video conferencing
- 10. Methods of communication Meetings Presentations Written Messages Public notices on bulletin boards Memoranda Reports Staff bulletins or magazines Electronic messages
- 11. Methods of communication Telephonic conversations Communication through computers Communication through local area networks Video conferences Fax Email
- 12. Classification on the basis of flow 1. Downward communication: It flows in a downward direction from a higher authority to a lower authority in order to convey routine information, new policies or procedures, to seek clarification, to ask for analysis, feedbacks etc. It takes place in the form of memos,notice,face to face interactions or telephone conversations.
- 13. Classification on the basis of flow 2. Upward communication When subordinates send reports to inform their superiors or to present their findings and recommendations, the communication flows upward. In an open culture without too many hierarchical levels, managers are able to create a climate of trust and implement participative decision making which results in considerable upward communication.
- 14. Classification on the basis of flow 3. Lateral communication: This form of communication takes place among peer groups or hierarchically equivalent employees. It is necessary to facilitate co-ordination, save time, and bridge the communication gap between various departments. 4. Diagonal communication: It flows in all directions and cuts across functions and levels in an organization. It is quick and efficient and increased use of e-mails encourages diagonal communication.
- 15. Types of communication Verbal Non-Verbal Verbal Communication is the process of communication through sending and receiving messages through the use of words. Non-Verbal Communication is the process of communication through sending and receiving wordless messages.
- 16. Forms of non verbal communication Facial expression Appearance Eye contact Voice Posture and body Orientation Gestures
- 17. Networks of communication Formal network model: There are five types of formal network: Chain Network Y-Network All-Channel Circle Network Wheel Network Informal network model: It is also known as grapevine form of communication and constitute of four forms.
- 19. Informal networks It is also known as grapevine. This network is very active in most of organizations. There are four forms of this network: 1. Single strand: It is the way in which most people view the grapevine. It is vertical communication. 2. Gossip: In this type of network one person passes information to all others.
- 20. Informal networks 3. Probability: In this type of network each person tells others at random. 4. Cluster: This type of network refers to that flow of information in which some people tell a selected few of others. It is most popular pattern of grapevine communication.
- 22. Barriers to communication The Noise Barrier – The Feedback Problem The Problem of Media Selection Mental Barriers The problems of Language and Articulation Use of improper words Use of jargons Ambiguity Physical Barriers Personal Barriers Cultural Barriers Interpersonal Barriers
- 23. “You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere.” - Lee Iacocca
- 24. Thank-you