Communication is the process of transmitting information between a sender and receiver. It involves encoding a message, transmitting it through a medium, and decoding it. There are various types of communication including verbal (oral and written) and nonverbal. Verbal communication can be conveyed orally through speaking or in writing. Nonverbal communication uses body language and gestures. Effective communication requires a clear, accurate message tailored to the receiver delivered through an appropriate channel. Barriers like differing perceptions or status can interfere with communication in organizations.
Communication is the intercourse by words, letters, symbols or messages, and is a way that one organization member shares meaning and understanding with another - Koontz and O'Donnell.
“Communication is an exchange of ideas, facts, opinions or emotions by two or more persons” – Newman and Summer.
Communication is the intercourse by words, letters, symbols or messages, and is a way that one organization member shares meaning and understanding with another - Koontz and O'Donnell.
“Communication is an exchange of ideas, facts, opinions or emotions by two or more persons” – Newman and Summer.
2 of 17
25 Important Content Marketing Stats
Kudos - A Peer-to-Peer Discussion S...
10 #MarketingMistakes Your Small Bu...
Introduction to Material Design - ...
Top 10 Tactical Tips for Giving Tue...
SMASH Keynote: The Infinite Future
2 of 17
25 Important Content Marketing Stats
Kudos - A Peer-to-Peer Discussion S...
10 #MarketingMistakes Your Small Bu...
Introduction to Material Design - ...
Top 10 Tactical Tips for Giving Tue...
SMASH Keynote: The Infinite Future
2 of 17
25 Important Content Marketing Stats
Kudos - A Peer-to-Peer Discussion S...
10 #MarketingMistakes Your Small Bu...
Introduction to Material Design - ...
Top 10 Tactical Tips for Giving Tue...
SMASH Keynote: The Infinite Future
2 of 17
25 Important Content Marketing Stats
Kudos - A Peer-to-Peer Discussion S...
10 #MarketingMistakes Your Small Bu...
Introduction to Material Design - ...
Top 10 Tactical Tips for Giving Tue...
SMASH Keynote: The Infinite Future
meaning
characteristics
types
advantages
disadvantages
prevention
These Slides covers the whole communication process including:
*Communication Process
*Components of Communication Process
*Importance of Communication Process
*Types of Communication Process
*Barriers in communication process
*Principles of Effective communication
*7 C's of Communication
2 of 17
25 Important Content Marketing Stats
Kudos - A Peer-to-Peer Discussion S...
10 #MarketingMistakes Your Small Bu...
Introduction to Material Design - ...
Top 10 Tactical Tips for Giving Tue...
SMASH Keynote: The Infinite Future
2 of 17
25 Important Content Marketing Stats
Kudos - A Peer-to-Peer Discussion S...
10 #MarketingMistakes Your Small Bu...
Introduction to Material Design - ...
Top 10 Tactical Tips for Giving Tue...
SMASH Keynote: The Infinite Future
2 of 17
25 Important Content Marketing Stats
Kudos - A Peer-to-Peer Discussion S...
10 #MarketingMistakes Your Small Bu...
Introduction to Material Design - ...
Top 10 Tactical Tips for Giving Tue...
SMASH Keynote: The Infinite Future
2 of 17
25 Important Content Marketing Stats
Kudos - A Peer-to-Peer Discussion S...
10 #MarketingMistakes Your Small Bu...
Introduction to Material Design - ...
Top 10 Tactical Tips for Giving Tue...
SMASH Keynote: The Infinite Future
meaning
characteristics
types
advantages
disadvantages
prevention
These Slides covers the whole communication process including:
*Communication Process
*Components of Communication Process
*Importance of Communication Process
*Types of Communication Process
*Barriers in communication process
*Principles of Effective communication
*7 C's of Communication
What is Communication_ Verbal, Non-Verbal, Types of Communication.pdfparminderkaur452766
Communication is fundamental to the existence and survival of humans as well as to an organization. It is a process of creating and sharing ideas, information, views, facts, feelings from one place, person or group to another. Communication is the key to the Directing function of management.
A chaper of OB.cvccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccbhgfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrfrgtrdfgtggggggggd
Communication is sending and receiving information between two or more people. The person sending the message is referred to as the sender, while the person receiving the information is called the receiver. The information conveyed can include facts, ideas, concepts, opinions, beliefs, attitudes, instructions and even emotions.
Planning and communicationsSession 6Communication and in.docxmattjtoni51554
Planning and communications
Session 6
Communication and information technology
This session explains:
understanding communications
the process of interpersonal communications
organisational communication
understanding information technology
communication issues in today's organisation
6.1 Understanding communications
Communication is defined as the transfer and understanding of meaning. Transfer means the
message is received in a form that can be interpreted by the receiver. Understanding the message is
not the same as the receiver agreeing with the message. For example, a message of increasing
salary by 5% can be communicated from management to employees but may not be agreed by the
employees as a whole.
In a closer group, there is interpersonal communication between two or more people. In a wider
scope, there is organisational communication that deploy all the patterns, network, and systems of
communications within an organisation.
There are four functions of communications, namely control, motivation, emotional expression, and
information.
Control: Formal and informal communications act to control individual's
behaviours in business organisations
Motivation: Communications clarify for employees what is to be done, how
well they have done it, and what can be done to improve performance
Emotional expression: Social interaction in the form of work group communications provides
a way for employees to express themselves
Information: Individuals and work groups need information to make decisions or
to do their work
6.2 The process of interpersonal communications
To define the process of interpersonal communication, there are sender and receiver. The meaning
is transferred in the form of a message. The message should be encoded to be transmitted through
the channel in use. The message should be decoded upon delivery to receiver. In all stages, there
are various kinds of noise that may degrade the quality of communication.
IM (Evening) Session 6 Page 1 of 8
Planning and communications
Sender: a person or an organisation that has a message to deliver
Message: encoded in the form of a language fit for transmitted in the communication channel
e.g. very short keywords like “meet @0800 lobby” if the cost is high
Medium: the communication channel e.g. a piece of paper, an audio tape, electric wire
Receiver: a person or persons or organisations that decode the message and may give feedback
e.g. reply the message in the form of a message
Noise: disturbances that interfere the communications e.g. dirt on paper, distraction nearby
6.2.1 Distortions in communications
There are various causes of distortions in various stages of communications.
Message encoding: The effect of the skills, attitudes, knowledge, and cultural background of the
sender on the process of encoding the message e.g. experts may encode
a message using technical terms without detailed explanations
The message: Symbols used to c.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
2. Contents
Definition
The Process of Communication
Basic Types of Communication
Methods of Communication
Communication Networks
Types of Organizational Communication
Informal Communication
Communication Barriers
Tools of Effective Communication
3. 1. Definition
Communication is the process of transmitting
information from one person to another.
Communication can be defined as the process by which
people share ideas, experience, knowledge and feelings
through the transmission of symbolic messages.
4. What are the most common ways
we communicate
Written Word
5. 2.The Process of Communication
Sender Encodes Medium Decodes Receiver
Feedback
Noise
6. Characteristics of effective
communications
Effective communication requires the “message” to be:
Clear and concise
Accurate
Relevant to the needs of the receiver
Timely
Meaningful
Applicable to the situation
7. Characteristics of effective
communications
Effective communication requires the “sender” to:
Know the subject well
Be interested in the subject
Know the audience members and establish a rapport with them
Speak at the level of the receiver
Choose an appropriate communication channel
9. Characteristics of effective
communications
The “receiver” should:
Be aware, interested, and willing to accept the message
Listen attentively
Understand the value of the message
Provide feedback
10. 3. Basic Types of Communication
Communication
Verbal
Communication
Nonverbal
Communication
11. Verbal Communication
It refers to the form of communication in which message
is transmitted verbally.
Communication is done by word of mouth and a piece of
writing.
Verbal
Communication
Oral
Communication
Written
Communication
12. Oral Communication
Oral communication takes place in conversations, group
discussions, telephone calls, and other situations in
which the spoken word is used to express meaning.
13. Advantages and Disadvantages of
Oral Communication
Advantages
Time saving
Quick feedback
Application in special areas
Powerful means of persuasion
and control
Saving money
More reliable
Flexibility
Complete understanding
Disadvantages
Emotion
No legal validity
Absence of permanent control
Problem for distance people
Unsuitable for lengthy
messages
Greater chance of
misunderstanding
Distortion of meaning
Risk of leak of secret
information
14. Written Communication
"Putting it in writing" in a letter, report, memorandum,
handwritten note, or e-mail can solve many of the
problems inherent in oral communication.
15. Advantages and Disadvantages of
Written Communication
Advantages
Accurate and precise
Clear understanding
Permanent record
Legal document
Wide range of access
Delegation of authority
Less possibility of distortion
Creating confidence
Disadvantages
Time consuming and
expensive
Delayed feedback
Lack of flexibility
Meaningless to illiterate
Lack of Secrecy
Lack of Personal Intimacy
16. Nonverbal Communication
Nonverbal communication is the sending or receiving of
wordless messages such as gesture, body language,
posture, facial expressions, and physiological changes.
17. Advantages and Disadvantages of
Nonverbal Communication
Advantages
Clear explanation
Knowledge transfer to deaf
and dumb persons
Exchange of feeling
Time saving
Aid to verbal communication
For illiterate people
Disadvantages
Problem in feedback
Incomplete communication
Lack of flexibility
Encoding and decoding
problem
Absence of permanent record
Differences in nonverbal cues
across culture
18. 4.Methods of Communication
One – Way: Memo, fax, e-mail, voice mail, letter
Two – Way: Phone call, in-person
Collaborative: Team meeting, consulting, consensus,
decision making, group problem solving
19. 5.Communication Network
A communication network is the pattern through which
the members of a group or team communicate.
There are five communication networks such as
1. Vertical network
2. Circuit network
3. Chain network
4. Wheel network
5. Star network
20. Vertical Network
The vertical network is usually between the superior and
subordinate and vice versa. It is two-way communication. The
immediate feedback is possible in this type of communication
network. It is formal network.
Superior
Subordinate
21. Circuit Network
Under this network two persons communicate with each other. Say
Mr. ‘A’ sends message to Mr. ‘B’. After receiving message Mr. ‘B’
communicates the feedback message to Mr. ‘A’. So communication
takes the form of a circuit. Therefore it is known as circuit network. It
is similar to vertical network but in circuit network ‘A’ and ‘B’ are not
necessarily superior and subordinates.
A
B
Feedback Message
22. Chain Network
This network of communication follows the organizational hierarchy
and chain of command. All subordinates receive commands or
instructions from their superior. B, C, D and E, F, G are the
subordinates to A in the organizational hierarchy and receive
commands from ‘A’ which follows the way shown in the diagram
A
E B
D
F C
G
23. Wheel Network
All subordinates receive commands from one superior. This is highly
centralized type of communication network where each subordinate
receives commands or instructions from a single authority or
superior ‘A’ and wants the immediate feedback.
A
I
G C
E
H B
DF
24. Star Network
All the members of the group communicate with each other and
exchange information. This network is a must for group
communication or where teamwork is involved. This network
channel of communication is open to all members of the group. The
members communicate with each other without hesitation.
A
D C
E B
25. 6.Type of Organizational
Communication
Downwards Communication: Highly Directive, from Senior to
subordinates, to assign duties, give instructions, to inform to offer
feed back, approval to highlight problems etc.
Upwards Communications: It is non directive in nature from down
below, to give feedback, to inform about progress/problems, seeking
approvals.
Lateral or Horizontal Communication: Among colleagues, peers at
same level for information level for information sharing for
coordination, to save time.
26. Hierarchy Level
Executive Director
Vice President
General Manager
Manager
Supervisor
Forman
DownwardCommunication
UpwardCommunication
Manager
Supervisor 1 Supervisor 2 Supervisor 3
Manager
Supervisor 1 Supervisor 2 Supervisor 3
Horizontal Communication
27. 7. Informal Communication
It is not officially sanctioned, is the grapevine.
The grapevine in organizations is made up of several
informal communication networks that overlap and
intersect at a number of points. That is some well known
individuals are likely to belong to more than one informal
network.
28. Grapevine Chains
The various paths through which informal communication is passed
through an organization.
The four types are:
1. Single stand
2. Gossip
3. Probability
4. Cluster
29. Single Stand
In the Single stand chain, person A tells something to person B, who
tells it to person C, and so on down the line.
This chain is least accurate at passing on information.
A
B
C
D
K
30. Gossip
In the gossip chain, one person seeks out and tells everyone the
information he or she obtained.
AB
C
D
E F
G
H
I
J
31. Probability
In the probability chain, individuals are indifferent about whom they
offer information to; they tell people at random and those people in
turn tell others at random.
A
F DB
K G H C
I
L
E
J
32. Cluster
In the cluster chain, person A conveys the information to a few
selected individuals, some of whom then inform a few selected
others.
A
C
D
F
B
I
J
33. 8. Communication Barriers
Individual Barriers
Conflicting or inconsistent
signals
Creditability about the
subject
Reluctance to communicate
Poor listening skills
Predispositions about the
subject
Organizational Barriers
Semantics
Status or power difference
Different perceptions
Nosie
Overload
Language differences
34. 9. Tools of effective Communication
(The 7 Cs of Communication)
Clear
Concise
Concrete
Correct
Coherent
Complete
Courteous