1. Colin Higgins
Bilberry View, Moyar, Kingscourt, Co Cavan
Tel: 087 2769086
E-mail: chigginss@eircom.net
Date of Birth: 1st
April 1969
Nationality: Irish
Licence: Full Clean Licence
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I have worked for CPM Ireland from 2007 to Present on the Eircom & Bord Gáis A/C.
I have been in sales from 2000 & before that in the motor trade as a mechanic
EMPLOYMENT HISTORY
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New - Business - Manager - Eircom
Feb 14 – Present
Duties
• Responsible for winning back customers from competitors in the Business
Market
• Building strong customer relationships within Eircom to ensure that the best
service is given to customers from all section
• Arrange business meetings and cold calling to companies to help manage
customers needs and expectations
• Compile daily, weekly and monthly reports
• Create, update daily journey plan
• • Products/services Phone line –Broadbamd & Mobile Phones.& bill analysis.
• • I sell to all business in the SME sector .
• • My targets are 2.5 units aday ,ie 1 unit is a phone
• • I meet my targets month on month.
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New Business Manager - Bord Gáis
Jul 10 –Feb 14
Duties
• Responsible for selling new business and winning back previous customers
of Bord Gáis
• Arrange business meetings and cold calling to companies to help manage
customers needs and expectations
• Compile daily, weekly and monthly reports
• Monitor, update daily journey plan
• Achieve set targets and maximise sales performance
Achievements
• Achieved weekly/monthly targets set out by Bord Gáis
• Achieved tasks set out by management

2. • Products/services Gas & Electricity & bill analysis.
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Business Development Manager - Eircom
Mar 09 – June 10
Duties
• Responsible for winning back customers from competitors in the Business
Market
• Building strong customer relationships within Eircom to ensure that the best
service is given to customers from all sections
• Training new sales representatives to help maximise performance in their
day to day duties through planning their day and setting appointments to
achieve and excel sales targets
• Inspiring team members through regular coaching and support with the
hands on approach
• Arrange business meetings and cold calling to companies to help manage
customers needs and expectations
• Compile daily, weekly and monthly reports
• Create, update daily journey plan
Achievements
• Achieved and excelled tasks set out by management
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Assistant Manager Eircom Residential Field Sales
Oct 07 – Mar 09 Temporary Manager Oct 07 – Jan 08
Permanent Assistant Manager Feb 08 – Mar 09
Duties
• Manage day to day duties of a team of 12 reps, issuing leads and coaching
reps on how best to maximise the use of these leads through journey
planning with ordnance survey maps
• Responsible for recruitment and providing support for all team members to
achieve a high retention of staff by ongoing performance reviews
• Training new sales representatives to help maximise performance in their
day to day duties through planning their day and setting appointments to
achieve and excel sales targets
• Excelling KPI targets set out by 140% month on month
• Compile daily, weekly and monthly reports
• Managing customer needs and expectations
• Monitoring quality of sales through Quality control calls
• Recognising and rewarding individual performance
Achievements
• The role of temporary Manager from Oct 07 – Jan 08
• Appointed Assistant Manager Feb 08
• Excelling KPI targets set out by 140% month on month

3. • Achieved on Average 99% Sales vs Processed
Eircom Residential Field Sales Representative
May 07 – Oct 07
Duties
• Selling Eircom fixed line and board band
• Compile daily, weekly and monthly reports
• Monitor, update daily journey plan
• Achieve set targets and maximise sales performance
• Up-keep of company vehicle
Achievements
• Top Sales Performer May 07 – Oct 07
• Appointed Team Coach Aug 07
• Achieved Weekly/Monthly Targets set both by Company Standards and
Personal Ongoing
• Achieved Salesman of the Month Several Times
• Achieved on Average 99% Sales vs Processed
• Achieved Tasks Set Out by Management
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Royal Liver Sales Representative
Sept 03 – May 07
Duties
• Collect Monthly Premiums from Existing Clients
• Selling New Policies to Existing Clients
• Customer Service
• Sourcing New Clients
• Advising Clients on Financial Matters
• Meeting Set Targets
• Handling Cash/Bank Lodgements
Achievements
• Achieved Set Targets
• Achieved Highest Salesman Several Times
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Irish Life Sales Representative
May 01 – Sept 03 The Business Unit was transferred to Royal
Liver in Sept 03
Duties
• Collect monthly premiums from existing clients
• Selling new policies to existing clients
• Customer service
• Sourcing new clients
• Advising clients on financial matters
• Meeting set targets
• Handling cash and lodgements
Achievements
• Achieve Set Targets
• Achieved 3rd
Highest Sales in Ireland in 2002
Doran Motors Sales Representative
May 00 – Apr 01
McDonnell Commercials Ltd
Nov 96 – Apr 00

4. Meegan Motors
Sept 93 – Nov 96
Thornton’s Garage
Jan 93 – Sept 93
Mulligan Motors Ltd
Jul 85 – Jan 93
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EDUCATION AND TRAINING
Jul 10 Bord Gáis Training
June 09 Fetec Level 3 Computer Literacy
Nov 07 Eircom Coach Training
May 07 Eircom Sales Training
Sept 01 - Feb 02 The Insurance Institute of Ireland
III/LIA’s Financial Planning Diploma Part 1 Examination
Mar - Apr 1998 Kelby Training, Carrickmacross, Co Monaghan
Introduction to Computers and Word Processing Advanced
May - Jun 1995 Training Course with Honda
Immobiliser Fitting, Ignition Systems and ABS Brakes
1983 - 1995 Junior Certificate, Beech Hill College, Monaghan
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HOBBIES & INTERESTS
• Swimming
• Socialising
• Motorsports
• Drama – Co wrote a play called “Connected”
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REFEREES
Mary Hughes 085 8001743
Paul Hanrahan 085 1044147