Umair Bakhtiar Ahmed has over 10 years of experience in marketing, sales, client relations, and event management. He has worked with various companies including Siddiqsons Limited, Ocean Mall, Trigon Enterprise, Royal Bank of Scotland, Citibank, and Cascade Events. His core competencies include client relationship management, event management, leadership, problem solving, negotiation, and sales operations. He holds a Bachelor's degree in Commerce from the University of Karachi and has participated in various professional development courses.

1. Umair Bakhtiar Ahmed
Apt No: 2, Plot No 44-C, Lane no 2, Street no 5, Main Khayaban-e-Rahat DHA Phase 6 Karachi, Pakistan
Contact No: 0321 2475852 Email: umair-bakhtiar@hotmail.com
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Core Competencies:
*Client Relationship *Event Management * Cross functional leadership *Resourcefulness
*Sales Operations *Problem solving *Merchandising *Negotiation
Professional Experience:
Siddiqsons Limited
Marketing Manager – Fabric Department
November 2014 – August 2016
Marketing /Sales / Merchandising / Client Relationship Function
Similar function as merchandising manager in the garment department
• Understand and follow customer policies and requirements.
• Coordinate Customer needs, request & communications.
• Resolve development issues and production limitations.
• Communicate internally with design, sales, production, quality control, fabric teams, and technical staff.
• Communicate externally with Buying, Product and QA teams of customer to ensure customer requirements are met.
• Handled International Clients like GAP/Wrangler/Lee/Rock & Republic/Vanity Fair
Siddiqsons Limited / Ocean Mall
Marketing Manager – Ocean Mall
February 2014 – October 2014
Marketing and Services Function
Contributed and was a part of the launch of Ocean Mall (Project of Siddiqsons group), was involved in day to day activities relating to events and
sponsorship.
• Communicated relevant retail trends to higher management in regards to sales and footfall forecasting & reporting and general issue’s
• Provide assistance in communication solutions for various events and guest service promotions.
• Was involved in the Gift Card loyalty card programs that were implemented.
• Hosted various BTL marketing campaigns with prestigious brands, bridged between marketing, admin and client.
• Develop and manage relationships with retailers, head office, suppliers, and agencies.
Siddiqsons Limited
Merchandising Manager –Garment Department
October 2011 – January 2014
Marketing /Sales / Merchandising / Client Relationship Function
Worked closely with the buyers in order to make sure that the products are being sold on the right place, at the right time.
• Correspond and satisfy queries of International clients effectively and independently.
• Correspondence with the Foreigners Buyers & Buying House.
• Involved in negotiation and costing.
• Co-ordinate & plan with fabrication, Procurement & Production Department.
• Developed fabric and designs as per customer need.
• Maintained data of all buyers and history of transactions including Shipment Records, Purchase Orders etc
• Maintain & update orders file & make sure to incorporate time-to-time changes asked by the customers.
• Coordinate closely with the logistics dept. for scheduling and bookings shipments.
• Handled International Clients like ZARA/Pull & Bear/Bershka/ MAC Jeans/ Road Runner/ Origin/ Marine/ PiazzaItalia

2. Trigon Enterprise (Gujrat Steel sister concern)
Sales Manager – Import Export Items
July 2011 – September 2011
Sales Administration and Customer Relations Function
Managed sales of various varieties of products. Including Import and Export items, such as textile, food, mechanical spare part and machinery.
• Managing Sales team.
• Identify new products for import and export according to the market demand.
• Generate revenue through cross-selling and attend various sales calls etc.
• Ensure all deliveries made within committed time period.
• Maintain strong relationship with existing clients and new to the business.
Royal Bank of Scotland RBS (Former ABN AMRO Bank)
Relationship Manager –Zamzama Branch
July 2009 – June 2011
Customer Services and Sales Function
Managed a diverse portfolio of 223 million PKR comprising of over 154 customers. Product portfolio comprising of Banc Assurance plan, credit cards,
BTF, Corporate accounts etc.
• Identify new business opportunities through cross-selling and attending various client pitches, sales calls etc.
• Manage consistent revenue growth against stretched targets.
• Grow revenue per client by cross selling product portfolio.
• Originate and execute new business from existing client portfolio.
• Provide highly personalized service that built and strengthened customers’ relationships.
• Liaise with relevant concerns to ensure highest client service levels in compliance.
• Ensuring all transactions and client deadlines are met.
• Responsible for ongoing Deal/Transaction Events.
Royal Bank of Scotland RBS (Former ABN AMRO Bank)
Personal Banking Consultant –Zamzama Branch
September 2007 – June 2009
Customer Services and Sales Function
Sell banking services and products to individual and corporate customers while meeting customer needs and providing exceptional customer
services.
• Identifying and acquiring new potential accounts through active business development.
• Process all new account transactions.
• Opening, maintain and closing of accounts.
• Involved in all documentations, regarding account opening.
• Performed branch administrative duties.
• Promoting Business for Bank by maintain good customer relationships.
Royal Bank of Scotland RBS (Former ABN AMRO Bank)
Internship –Zamzama Branch
July 2007 – August 2007
Operations Function
Interned in the remittance department where my responsibilities included.
• Sorting of inward cheques and outward drop box cheques.
• Manual authorization of inward individual and corporate cheques.
• USD and PKR currency registrations.
• Returning of inward clearing cheques and returning of outward clearing cheques.
• Scanning of outward drop box.

3. Cascade Events
Operations and Logistics Executive
August 2006 – June 2007
Event Management Function
Planned, organized and executed successful events
• Meet the clients to ascertain their needs.
• Develop event program and timeline, selected sites, negotiated contracts, created menus and details.
• Engage vendors and service providers to ensure timely event arrangements.
• Facilitated the team in making all the event related arrangements.
• Identified and pursued opportunities for more business.
• Manage and resolve customer complaints.
• Organized BTL activities for corporate like Unilevers and Cadbury targeting youth.
• Managed Pakistan’s first remote control car race tournament “Burnout 07”.
Citibank
Internship
June 2006 – July 2006
Sales Services
Interned in the personal loan department
• Managed clients’ queries on daily basis.
• Coordinated with relevant departments and clients to get the required documentation.
• Maintained data in the system.
• Generated reports primarily related to sales.
• Worked on clients back ground screening and ECIB report.
Education:
June 2009 University of Karachi
Bachelors of Commerce
June 2006 City School PAF Chapter
A level
Professional Courses and Skills:
• Train the Trainer program – In house Siddiqson Ltd.
• Negotiation Skill – In house Siddiqson Ltd.
• Team Building – In house Royal Bank of Scotland (RBS)
• Effective communications and Interpersonal skills – In house Royal Bank of Scotland (RBS)
• Total consumer services suits (TCSS) and Lotus notes lightspeed – In house Royal Bank of Scotland (RBS)
• Winning through services – In house Royal Bank of Scotland (RBS)
• Banc assurance products – In house Royal Bank of Scotland (RBS) conducted by Jubilee Life
• Proficient in MS Office.
Conferences/Events/Project:
• Participated in Lifestyle Pakistan 2012 in Delhi, India.
• Explored Indian market – Mumbai 2012
• Seeked out details for offshore office and buyers in Dhaka, Bangladesh 2012-2013
Extra Curricular Activities and Interests:
Swimming – Travelling – Automobiles –Entrepreneurship
• Value creative activities like designing and developing innovative ways for effective operations.
• Enjoys organizing activities and events and meeting people.
• Member of school football team