Rachelle Powers has over 15 years of experience in customer service and telemarketing. She is skilled in areas like customer service, marketing, sales, accounts, and shipping. Her work history includes positions in telemarketing, door-to-door publication sales, and food service. She has received several awards for her sales and marketing performance. Powers aims to make a positive addition to any team through her strong communication skills and experience resolving customer complaints.

1. Rachelle L. Powers
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Objective
With over 15 years experience in Customer Service and Telemarketing, I will make a positive addition to any team.. Versed in all areas of marketing from incoming and new
customer service to carefully resolving complaints in order to maintain a high level of satisfaction that bennifiets both the company as well as the customer. In addition
toearning several awards for outstang sales and marketing; I also possess strong organization and management skills that allow me to be a very efficaiant productive and
profitable employee in any and all areas of the company.
Skills Summary
● Customer service
● Computer/ Office Skills
● Marketing
● Pos Transactions
● Loss Prevention
● Sales/ Advertising
● Accounts/Bookkeeping
● Shipping/ Receiving
● Canvaser/ Publications
Employment History
TELEMARKETER/ Customer Service/ New data March 2013- current
Quality First Home Improvement– Citrus Heights, Ca
● Set appointments over the phone with home owners for our energy efficient home improvement specialist to come by and sell the products we spoke about.
● Handled inbound as well as outbound calls offering appointments and products as well as customer satisfaction
● Sent canvassers door to door to collect homeowners interest and info in order to provide the best services possible
● Implemented promotional offers to qualifying customers
● Handled all resets and loss prevention
● Lead trainer for new employees
SALES/ INDEPENDENT CONTRACTOR- Mar 2005 - Aug 2011
Worldwide Circulation St. Claires Shore, MI
● Door to door publication sales
● Independent contractor for various publications
● Revived Canvaser of the year Award in 2008 and Jr. Manager in 2009 of my own 10 man sales team
TELEMARKETER/ CUSTOMER SERVICE REPRESENTATIVE Dec 2003 - Mar 2005
DHL Authorized Seller- Adrian, MI 49221
● Established all new accounts for DHL Shipping carrier with business companies only.
● Handled inbound as well as outbound calls offering supreme customer satisfaction
● Team leader
● Earned Marketer of the year in 2004
● Customer service representative of the month multiple time in 2005
SERVER/PREP –COOK- Sept 2001 - Oct 2003
Pizza Hut Adrian, MI 49221
● Made fresh dough daily
● Prepared and cooked all incomming food orders
● Serving/ bussing tables
● Chashier/Customer Service
● Opening/ closing responsibilities
Education
Cosmotology-1999-2000
Sharps Academy of Hair Design-Certificate in hair and Nails High School Diploma