This document discusses characteristics of mental health and causes of mental illness. People who are mentally healthy can get along with others, adapt to situations, care for themselves and others, give and accept love, use healthy coping mechanisms, take responsibility for their actions and decisions, and behave appropriately with impulse control. The four main causes of mental illness are physical problems, emotional trauma or a poor family environment, heredity, and stress. The document also discusses communicating respectfully with mentally ill patients, common defense mechanisms, specific mental illnesses like anxiety and depression, and treatments for mental illness.