This document discusses planning for benefits realization from projects and investments. It outlines key activities in developing a benefits plan such as finalizing measurements, obtaining stakeholder agreement, and producing a benefits plan and investment case. It also discusses executing the benefits plan, reviewing results, and monitoring benefits after implementation to evaluate what was achieved and identify further actions needed.

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BENEFITSBENEFITS
REALIZATIONREALIZATION
Dr f DejahangDr f Dejahang ((BSc CEng, BSc (Hons) Construction Mgmt, MSc, MCIOB, PhD)BSc CEng, BSc (Hons) Construction Mgmt, MSc, MCIOB, PhD)
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Dr f Dejahang BSc CEng, BSc (Hons)Dr f Dejahang BSc CEng, BSc (Hons)
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3. Planning Benefits RealizationPlanning Benefits Realization

4. Planning Benefits RealizationPlanning Benefits Realization

5. Planning Benefits RealizationPlanning Benefits Realization

6. Planning Benefits RealizationPlanning Benefits Realization

7. Key questions in developing aKey questions in developing a
benefits plan (Ward & Daniel, 2006)benefits plan (Ward & Daniel, 2006)

8. The main activities in this stageThe main activities in this stage
are:are:
Finalize measurements of benefitsFinalize measurements of benefits
and changes.and changes.
Obtain agreement of allObtain agreement of all
stakeholders to responsibilities andstakeholders to responsibilities and
accountabilities.accountabilities.
Produce benefits plan andProduce benefits plan and
investment case.investment case.

9. Planning Benefits RealizationPlanning Benefits Realization

10. Planning Benefits RealizationPlanning Benefits Realization

11. Executing the benefits PlanExecuting the benefits Plan

12. Executing the benefits PlanExecuting the benefits Plan

13. Planning Benefits RealizationPlanning Benefits Realization

14. Planning Benefits RealizationPlanning Benefits Realization

15. Planning Benefits RealizationPlanning Benefits Realization

16. Reviewing and Evaluating theReviewing and Evaluating the
ResultsResults

17. Planning Benefits RealizationPlanning Benefits Realization

18. Planning Benefits RealizationPlanning Benefits Realization

19. Planning Benefits RealizationPlanning Benefits Realization
 The evaluation should focus on what hasThe evaluation should focus on what has
been achieved.been achieved.
 what has not (or not yet) been achievedwhat has not (or not yet) been achieved
and why.and why.
 Identify further action needed to deliverIdentify further action needed to deliver
outstanding benefits, if possible. Anotheroutstanding benefits, if possible. Another
aspect is also identifying any unexpectedaspect is also identifying any unexpected
benefits that have.benefits that have.
 arisen and understand how they camearisen and understand how they came
out.out.

20. Planning Benefits RealizationPlanning Benefits Realization
Some organizations also wantSome organizations also want
to be able to prove that their ITto be able to prove that their IT
investments have beeninvestments have been
delivered the expected valuedelivered the expected value
over an extended period, evenover an extended period, even
after several years.after several years.

21. Evaluating the Results and EstablishingEvaluating the Results and Establishing
Potential for FurtherPotential for Further benefitsbenefits
 The full implementation of the new IS/ITThe full implementation of the new IS/IT
and business changes, the achievementand business changes, the achievement
of the business case and benefits planof the business case and benefits plan
should be formally reviewed.should be formally reviewed.
 The purposes of the review include aThe purposes of the review include a
detailed assessment of whether each ofdetailed assessment of whether each of
the benefits intended have been achievedthe benefits intended have been achieved
or not.or not.

22. Planning Benefits RealizationPlanning Benefits Realization

23. Planning Benefits RealizationPlanning Benefits Realization

24. Planning Benefits RealizationPlanning Benefits Realization

25. Benefits review is not:

26. Planning Benefits RealizationPlanning Benefits Realization

27. Planning Benefits RealizationPlanning Benefits Realization

28. Planning Benefits RealizationPlanning Benefits Realization

29. Planning Benefits RealizationPlanning Benefits Realization

30. Planning Benefits RealizationPlanning Benefits Realization

31. Planning Benefits RealizationPlanning Benefits Realization

32. Monitoring the Benefits afterMonitoring the Benefits after
ImplementationImplementation

33. Monitoring the Benefits afterMonitoring the Benefits after
ImplementationImplementation