SlideShare a Scribd company logo
helpdesk@construction-productivity.co.uk
htt://www.construction-productivity.co.uk
Customer
care
To provide
assistance, resolve
problems, satisfy
expectations;
knows products
and services.
Make sound, well
informed, and
objective
decisions
consider the impact and
implications of decisions
commits to action, even in
uncertain situations, to
accomplish organizational
goals
causes change
Open to change
and new
information
Adapts behaviour or work
methods in response to
new information
Adaptable to
changing
conditions
Effectively deals
with ambiguity
Shows
understanding
Courtesy
High integrityGood listener
Empathy
develops and
maintains
relationships
deals with difficult
people
relates well to
people from varied
backgrounds
Be sensitive to
individual
differences
Balance
temperament
1. motivates, and challenges others
2. adapts leadership styles to a variety of
situations.
Legal issue
1. Government and Knowledge of laws
2. legal codes
3. court procedure
4. precedents
5. legal practices and documents
6. Government regulations, Local Authorities
regulation, BS standards and European
standards etc.
 Expresses information to individuals or
groups effectively
 taking into account the audience and
nature of the information
 makes clear and convincing presentations,
listens to others
 Knows the organization’s mission and
functions, and how its social, political, and
technological systems work and operates
effectively within them
 this includes the programs, policies,
procedures, rules, and regulations of the
organization.
 Anticipates, identifies and diagnoses
problems
 determines accuracy and relevance of
information
 uses sound judgment to generate and
evaluate alternatives
 selects from alternative courses of action
 makes recommendations, and takes action
from developed contingency plans.
 identifies rules, principles, or relationships
that explain facts, data or other information
 analyzes information and makes correct
inferences or accurate conclusions.
 Inspires, motivates, and guides others toward
goal accomplishments
 Consistently develops and sustains cooperative
working relationships
 Encourages and facilitates cooperation within
the organization and with customer groups
 fosters commitment, team spirit, pride, trust.
 Develops leadership in others through coaching,
mentoring, rewarding and guiding employees.
Capital Planning and Investment Assessment
Knowledge of the principles and methods of capital
investment analysis or business case analysis, including return
on investment analysis.
Business Process Reengineering
Knowledge of methods, metrics, tools, and techniques of
Business Process Reengineering.
Cost-BenefitAnalysis
Knowledge of the principles and methods of cost-benefit
analysis, including the time value of money, present value
concepts, and quantifying tangible and intangible benefits.
Contracting/Procurement
Knowledge of various types of contracts, techniques for
contracting or procurement, and contract negotiation and
administration.
Planning and Evaluating
Organizes work, sets priorities, and determines resource requirements;
determines short- or long-term goals and strategies to achieve them;
coordinates with other organizations or parts of the organization to
accomplish goals; monitors progress and evaluates outcomes.
Financial Management
Prepares, justifies, and/or administers the budget for program areas; plans,
administers, and monitors expenditures to ensure cost-effective support of
programs and policies; assesses financial condition of an organization.
Project Management
 Knowledge of the principles, methods, or
tools for developing, scheduling,
coordinating, and managing projects and
resources, including monitoring and
inspecting costs, work, and contractor
performance.
Quality Assurance
• Knowledge of the
principles, methods,
and tools of quality
assurance and quality
control used to ensure
a product fulfills
functional
requirements and
standards
Risk Management
• Knowledge of
methods and tools
used for risk
assessment and
mitigation of risk.
Requirements Analysis
 Knowledge of the principles and methods
to identify, analyze, specify, design, and
manage functional and infrastructure
requirements
 includes translating functional
requirements into technical requirements
used for logical design or presenting
alternative technologies or approaches.

More Related Content

What's hot

SUMMARY of KNOWLEDGE - SKILLS & PERSONAL QUALITIES
SUMMARY of KNOWLEDGE - SKILLS & PERSONAL QUALITIESSUMMARY of KNOWLEDGE - SKILLS & PERSONAL QUALITIES
SUMMARY of KNOWLEDGE - SKILLS & PERSONAL QUALITIESEmmanuel Vella
 
Importance of feasibility study
Importance of feasibility studyImportance of feasibility study
Importance of feasibility studynajibsayegh1
 
Making a business case - the 10 essential sections that you need to cover
Making a business case - the 10 essential sections that you need to coverMaking a business case - the 10 essential sections that you need to cover
Making a business case - the 10 essential sections that you need to cover
Kayin Ng
 
Niharika srivastava uh13027
Niharika srivastava uh13027Niharika srivastava uh13027
Niharika srivastava uh13027Guneet Singh
 
Success and failure in organization design
Success and failure in organization designSuccess and failure in organization design
Success and failure in organization design
SarathKumar698
 
Business Impact and Risk Assessments in Business Continuity and Disaster Reco...
Business Impact and Risk Assessments in Business Continuity and Disaster Reco...Business Impact and Risk Assessments in Business Continuity and Disaster Reco...
Business Impact and Risk Assessments in Business Continuity and Disaster Reco...
Rochester Security Summit
 
How to Build a Business Case for ERP Replatforming
How to Build a Business Case for ERP ReplatformingHow to Build a Business Case for ERP Replatforming
How to Build a Business Case for ERP Replatforming
Blytheco
 

What's hot (9)

SUMMARY of KNOWLEDGE - SKILLS & PERSONAL QUALITIES
SUMMARY of KNOWLEDGE - SKILLS & PERSONAL QUALITIESSUMMARY of KNOWLEDGE - SKILLS & PERSONAL QUALITIES
SUMMARY of KNOWLEDGE - SKILLS & PERSONAL QUALITIES
 
Importance of feasibility study
Importance of feasibility studyImportance of feasibility study
Importance of feasibility study
 
Making a business case - the 10 essential sections that you need to cover
Making a business case - the 10 essential sections that you need to coverMaking a business case - the 10 essential sections that you need to cover
Making a business case - the 10 essential sections that you need to cover
 
Chapt03
Chapt03Chapt03
Chapt03
 
Chapt05
Chapt05Chapt05
Chapt05
 
Niharika srivastava uh13027
Niharika srivastava uh13027Niharika srivastava uh13027
Niharika srivastava uh13027
 
Success and failure in organization design
Success and failure in organization designSuccess and failure in organization design
Success and failure in organization design
 
Business Impact and Risk Assessments in Business Continuity and Disaster Reco...
Business Impact and Risk Assessments in Business Continuity and Disaster Reco...Business Impact and Risk Assessments in Business Continuity and Disaster Reco...
Business Impact and Risk Assessments in Business Continuity and Disaster Reco...
 
How to Build a Business Case for ERP Replatforming
How to Build a Business Case for ERP ReplatformingHow to Build a Business Case for ERP Replatforming
How to Build a Business Case for ERP Replatforming
 

Similar to 019 competencies-managers

Competencies
CompetenciesCompetencies
Competencies
Preeti Bhaskar
 
KSAs – KnowledgeSkillsAbilities[Taken from the Federal Gover.docx
KSAs – KnowledgeSkillsAbilities[Taken from the Federal Gover.docxKSAs – KnowledgeSkillsAbilities[Taken from the Federal Gover.docx
KSAs – KnowledgeSkillsAbilities[Taken from the Federal Gover.docx
smile790243
 
Explains and gains the support of employees for management policies and goals...
Explains and gains the support of employees for management policies and goals...Explains and gains the support of employees for management policies and goals...
Explains and gains the support of employees for management policies and goals...
intel-writers.com
 
Director of Disability Inclusion
Director of Disability InclusionDirector of Disability Inclusion
Health Care QM Consultant Job behaviours
Health Care QM Consultant Job behavioursHealth Care QM Consultant Job behaviours
Health Care QM Consultant Job behaviours
Richard Ryan BHS, RHIT
 
Managerial effectiveness
Managerial effectivenessManagerial effectiveness
Managerial effectiveness
balajimechjtj
 
Vp of housing and services, Presbyterian Villages of Michigan
Vp of housing and services, Presbyterian Villages of MichiganVp of housing and services, Presbyterian Villages of Michigan
Vp of housing and services, Presbyterian Villages of Michigan
Larysa Blysniuk
 
Vice Corporate Compliance.pdf
Vice Corporate Compliance.pdfVice Corporate Compliance.pdf
Vice Corporate Compliance.pdf
stirlingvwriters
 
Resume m west 2016
Resume m west 2016Resume m west 2016
Resume m west 2016
Michelle West
 
Curriculum Vitae
Curriculum VitaeCurriculum Vitae
Curriculum Vitaehusam issa
 
Competency Questionnaire
Competency QuestionnaireCompetency Questionnaire
Competency Questionnaire
satya gelli
 
Manager Planning Business Analytics March 2015 - Michael Drayton
Manager Planning  Business Analytics  March 2015  - Michael DraytonManager Planning  Business Analytics  March 2015  - Michael Drayton
Manager Planning Business Analytics March 2015 - Michael DraytonMichael Drayton, MBA
 
MeTA MSP workshop: The Generic Multi Stakeholder Process Model
MeTA MSP workshop: The Generic Multi Stakeholder Process ModelMeTA MSP workshop: The Generic Multi Stakeholder Process Model
MeTA MSP workshop: The Generic Multi Stakeholder Process Model
MeTApresents
 
BVARI Functional Statement
BVARI Functional Statement BVARI Functional Statement
BVARI Functional Statement
Nancy Watterson-Diorio
 
Principles of management
Principles of managementPrinciples of management
Principles of management
Gc university faisalabad
 
CVHR- Darwin 24.12.15
CVHR- Darwin  24.12.15CVHR- Darwin  24.12.15
CVHR- Darwin 24.12.15Hendrick Lay
 

Similar to 019 competencies-managers (20)

Competencies 04
Competencies 04Competencies 04
Competencies 04
 
Competencies
CompetenciesCompetencies
Competencies
 
KSAs – KnowledgeSkillsAbilities[Taken from the Federal Gover.docx
KSAs – KnowledgeSkillsAbilities[Taken from the Federal Gover.docxKSAs – KnowledgeSkillsAbilities[Taken from the Federal Gover.docx
KSAs – KnowledgeSkillsAbilities[Taken from the Federal Gover.docx
 
Explains and gains the support of employees for management policies and goals...
Explains and gains the support of employees for management policies and goals...Explains and gains the support of employees for management policies and goals...
Explains and gains the support of employees for management policies and goals...
 
Management 1 Resume.docx
Management 1 Resume.docxManagement 1 Resume.docx
Management 1 Resume.docx
 
Director of Disability Inclusion
Director of Disability InclusionDirector of Disability Inclusion
Director of Disability Inclusion
 
Health Care QM Consultant Job behaviours
Health Care QM Consultant Job behavioursHealth Care QM Consultant Job behaviours
Health Care QM Consultant Job behaviours
 
CopyofRESUME_2016 -pdf
CopyofRESUME_2016 -pdfCopyofRESUME_2016 -pdf
CopyofRESUME_2016 -pdf
 
CopyofRESUME_2016 -pdf
CopyofRESUME_2016 -pdfCopyofRESUME_2016 -pdf
CopyofRESUME_2016 -pdf
 
Managerial effectiveness
Managerial effectivenessManagerial effectiveness
Managerial effectiveness
 
Vp of housing and services, Presbyterian Villages of Michigan
Vp of housing and services, Presbyterian Villages of MichiganVp of housing and services, Presbyterian Villages of Michigan
Vp of housing and services, Presbyterian Villages of Michigan
 
Vice Corporate Compliance.pdf
Vice Corporate Compliance.pdfVice Corporate Compliance.pdf
Vice Corporate Compliance.pdf
 
Resume m west 2016
Resume m west 2016Resume m west 2016
Resume m west 2016
 
Curriculum Vitae
Curriculum VitaeCurriculum Vitae
Curriculum Vitae
 
Competency Questionnaire
Competency QuestionnaireCompetency Questionnaire
Competency Questionnaire
 
Manager Planning Business Analytics March 2015 - Michael Drayton
Manager Planning  Business Analytics  March 2015  - Michael DraytonManager Planning  Business Analytics  March 2015  - Michael Drayton
Manager Planning Business Analytics March 2015 - Michael Drayton
 
MeTA MSP workshop: The Generic Multi Stakeholder Process Model
MeTA MSP workshop: The Generic Multi Stakeholder Process ModelMeTA MSP workshop: The Generic Multi Stakeholder Process Model
MeTA MSP workshop: The Generic Multi Stakeholder Process Model
 
BVARI Functional Statement
BVARI Functional Statement BVARI Functional Statement
BVARI Functional Statement
 
Principles of management
Principles of managementPrinciples of management
Principles of management
 
CVHR- Darwin 24.12.15
CVHR- Darwin  24.12.15CVHR- Darwin  24.12.15
CVHR- Darwin 24.12.15
 

More from Dr Fereidoun Dejahang

27 j20 my news punch -dr f dejahang 27-01-2020
27 j20 my news punch -dr f dejahang  27-01-202027 j20 my news punch -dr f dejahang  27-01-2020
27 j20 my news punch -dr f dejahang 27-01-2020
Dr Fereidoun Dejahang
 
28 dej my news punch rev 28-12-2019
28 dej my news punch rev 28-12-201928 dej my news punch rev 28-12-2019
28 dej my news punch rev 28-12-2019
Dr Fereidoun Dejahang
 
16 fd my news punch rev 16-12-2019
16 fd my news punch rev 16-12-201916 fd my news punch rev 16-12-2019
16 fd my news punch rev 16-12-2019
Dr Fereidoun Dejahang
 
029 fast-tracking projects
029 fast-tracking projects029 fast-tracking projects
029 fast-tracking projects
Dr Fereidoun Dejahang
 
028 fast-tracking projects & cost overrun
028 fast-tracking projects & cost overrun028 fast-tracking projects & cost overrun
028 fast-tracking projects & cost overrun
Dr Fereidoun Dejahang
 
027 fast-tracked projects-materials
027 fast-tracked projects-materials027 fast-tracked projects-materials
027 fast-tracked projects-materials
Dr Fereidoun Dejahang
 
026 fast react-productivity improvement
026 fast react-productivity improvement026 fast react-productivity improvement
026 fast react-productivity improvement
Dr Fereidoun Dejahang
 
025 enterprise resources management
025 enterprise resources management025 enterprise resources management
025 enterprise resources management
Dr Fereidoun Dejahang
 
022 b construction productivity-write
022 b construction productivity-write022 b construction productivity-write
022 b construction productivity-write
Dr Fereidoun Dejahang
 
022 a construction productivity (2)
022 a construction productivity (2)022 a construction productivity (2)
022 a construction productivity (2)
Dr Fereidoun Dejahang
 
021 construction productivity (1)
021 construction productivity (1)021 construction productivity (1)
021 construction productivity (1)
Dr Fereidoun Dejahang
 
018 company productivity
018 company productivity018 company productivity
018 company productivity
Dr Fereidoun Dejahang
 
017 communication
017 communication017 communication
017 communication
Dr Fereidoun Dejahang
 
016 communication in construction sector
016 communication in construction sector016 communication in construction sector
016 communication in construction sector
Dr Fereidoun Dejahang
 
015 changes-process model
015 changes-process model015 changes-process model
015 changes-process model
Dr Fereidoun Dejahang
 
014 changes-cost overrun measurement
014 changes-cost overrun measurement014 changes-cost overrun measurement
014 changes-cost overrun measurement
Dr Fereidoun Dejahang
 
013 changes in construction projects
013 changes in construction projects013 changes in construction projects
013 changes in construction projects
Dr Fereidoun Dejahang
 
012 bussiness planning process
012 bussiness planning process012 bussiness planning process
012 bussiness planning process
Dr Fereidoun Dejahang
 
011 business performance management
011 business performance management011 business performance management
011 business performance management
Dr Fereidoun Dejahang
 
010 bmw tpm management training
010 bmw tpm management training010 bmw tpm management training
010 bmw tpm management training
Dr Fereidoun Dejahang
 

More from Dr Fereidoun Dejahang (20)

27 j20 my news punch -dr f dejahang 27-01-2020
27 j20 my news punch -dr f dejahang  27-01-202027 j20 my news punch -dr f dejahang  27-01-2020
27 j20 my news punch -dr f dejahang 27-01-2020
 
28 dej my news punch rev 28-12-2019
28 dej my news punch rev 28-12-201928 dej my news punch rev 28-12-2019
28 dej my news punch rev 28-12-2019
 
16 fd my news punch rev 16-12-2019
16 fd my news punch rev 16-12-201916 fd my news punch rev 16-12-2019
16 fd my news punch rev 16-12-2019
 
029 fast-tracking projects
029 fast-tracking projects029 fast-tracking projects
029 fast-tracking projects
 
028 fast-tracking projects & cost overrun
028 fast-tracking projects & cost overrun028 fast-tracking projects & cost overrun
028 fast-tracking projects & cost overrun
 
027 fast-tracked projects-materials
027 fast-tracked projects-materials027 fast-tracked projects-materials
027 fast-tracked projects-materials
 
026 fast react-productivity improvement
026 fast react-productivity improvement026 fast react-productivity improvement
026 fast react-productivity improvement
 
025 enterprise resources management
025 enterprise resources management025 enterprise resources management
025 enterprise resources management
 
022 b construction productivity-write
022 b construction productivity-write022 b construction productivity-write
022 b construction productivity-write
 
022 a construction productivity (2)
022 a construction productivity (2)022 a construction productivity (2)
022 a construction productivity (2)
 
021 construction productivity (1)
021 construction productivity (1)021 construction productivity (1)
021 construction productivity (1)
 
018 company productivity
018 company productivity018 company productivity
018 company productivity
 
017 communication
017 communication017 communication
017 communication
 
016 communication in construction sector
016 communication in construction sector016 communication in construction sector
016 communication in construction sector
 
015 changes-process model
015 changes-process model015 changes-process model
015 changes-process model
 
014 changes-cost overrun measurement
014 changes-cost overrun measurement014 changes-cost overrun measurement
014 changes-cost overrun measurement
 
013 changes in construction projects
013 changes in construction projects013 changes in construction projects
013 changes in construction projects
 
012 bussiness planning process
012 bussiness planning process012 bussiness planning process
012 bussiness planning process
 
011 business performance management
011 business performance management011 business performance management
011 business performance management
 
010 bmw tpm management training
010 bmw tpm management training010 bmw tpm management training
010 bmw tpm management training
 

Recently uploaded

The Benefits and Techniques of Trenchless Pipe Repair.pdf
The Benefits and Techniques of Trenchless Pipe Repair.pdfThe Benefits and Techniques of Trenchless Pipe Repair.pdf
The Benefits and Techniques of Trenchless Pipe Repair.pdf
Pipe Restoration Solutions
 
Standard Reomte Control Interface - Neometrix
Standard Reomte Control Interface - NeometrixStandard Reomte Control Interface - Neometrix
Standard Reomte Control Interface - Neometrix
Neometrix_Engineering_Pvt_Ltd
 
Courier management system project report.pdf
Courier management system project report.pdfCourier management system project report.pdf
Courier management system project report.pdf
Kamal Acharya
 
The role of big data in decision making.
The role of big data in decision making.The role of big data in decision making.
The role of big data in decision making.
ankuprajapati0525
 
MCQ Soil mechanics questions (Soil shear strength).pdf
MCQ Soil mechanics questions (Soil shear strength).pdfMCQ Soil mechanics questions (Soil shear strength).pdf
MCQ Soil mechanics questions (Soil shear strength).pdf
Osamah Alsalih
 
power quality voltage fluctuation UNIT - I.pptx
power quality voltage fluctuation UNIT - I.pptxpower quality voltage fluctuation UNIT - I.pptx
power quality voltage fluctuation UNIT - I.pptx
ViniHema
 
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
Amil Baba Dawood bangali
 
Design and Analysis of Algorithms-DP,Backtracking,Graphs,B&B
Design and Analysis of Algorithms-DP,Backtracking,Graphs,B&BDesign and Analysis of Algorithms-DP,Backtracking,Graphs,B&B
Design and Analysis of Algorithms-DP,Backtracking,Graphs,B&B
Sreedhar Chowdam
 
Pile Foundation by Venkatesh Taduvai (Sub Geotechnical Engineering II)-conver...
Pile Foundation by Venkatesh Taduvai (Sub Geotechnical Engineering II)-conver...Pile Foundation by Venkatesh Taduvai (Sub Geotechnical Engineering II)-conver...
Pile Foundation by Venkatesh Taduvai (Sub Geotechnical Engineering II)-conver...
AJAYKUMARPUND1
 
Architectural Portfolio Sean Lockwood
Architectural Portfolio Sean LockwoodArchitectural Portfolio Sean Lockwood
Architectural Portfolio Sean Lockwood
seandesed
 
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdf
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdfHybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdf
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdf
fxintegritypublishin
 
Final project report on grocery store management system..pdf
Final project report on grocery store management system..pdfFinal project report on grocery store management system..pdf
Final project report on grocery store management system..pdf
Kamal Acharya
 
Quality defects in TMT Bars, Possible causes and Potential Solutions.
Quality defects in TMT Bars, Possible causes and Potential Solutions.Quality defects in TMT Bars, Possible causes and Potential Solutions.
Quality defects in TMT Bars, Possible causes and Potential Solutions.
PrashantGoswami42
 
WATER CRISIS and its solutions-pptx 1234
WATER CRISIS and its solutions-pptx 1234WATER CRISIS and its solutions-pptx 1234
WATER CRISIS and its solutions-pptx 1234
AafreenAbuthahir2
 
addressing modes in computer architecture
addressing modes  in computer architectureaddressing modes  in computer architecture
addressing modes in computer architecture
ShahidSultan24
 
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
obonagu
 
ethical hacking in wireless-hacking1.ppt
ethical hacking in wireless-hacking1.pptethical hacking in wireless-hacking1.ppt
ethical hacking in wireless-hacking1.ppt
Jayaprasanna4
 
Water Industry Process Automation and Control Monthly - May 2024.pdf
Water Industry Process Automation and Control Monthly - May 2024.pdfWater Industry Process Automation and Control Monthly - May 2024.pdf
Water Industry Process Automation and Control Monthly - May 2024.pdf
Water Industry Process Automation & Control
 
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSE
TECHNICAL TRAINING MANUAL   GENERAL FAMILIARIZATION COURSETECHNICAL TRAINING MANUAL   GENERAL FAMILIARIZATION COURSE
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSE
DuvanRamosGarzon1
 
H.Seo, ICLR 2024, MLILAB, KAIST AI.pdf
H.Seo,  ICLR 2024, MLILAB,  KAIST AI.pdfH.Seo,  ICLR 2024, MLILAB,  KAIST AI.pdf
H.Seo, ICLR 2024, MLILAB, KAIST AI.pdf
MLILAB
 

Recently uploaded (20)

The Benefits and Techniques of Trenchless Pipe Repair.pdf
The Benefits and Techniques of Trenchless Pipe Repair.pdfThe Benefits and Techniques of Trenchless Pipe Repair.pdf
The Benefits and Techniques of Trenchless Pipe Repair.pdf
 
Standard Reomte Control Interface - Neometrix
Standard Reomte Control Interface - NeometrixStandard Reomte Control Interface - Neometrix
Standard Reomte Control Interface - Neometrix
 
Courier management system project report.pdf
Courier management system project report.pdfCourier management system project report.pdf
Courier management system project report.pdf
 
The role of big data in decision making.
The role of big data in decision making.The role of big data in decision making.
The role of big data in decision making.
 
MCQ Soil mechanics questions (Soil shear strength).pdf
MCQ Soil mechanics questions (Soil shear strength).pdfMCQ Soil mechanics questions (Soil shear strength).pdf
MCQ Soil mechanics questions (Soil shear strength).pdf
 
power quality voltage fluctuation UNIT - I.pptx
power quality voltage fluctuation UNIT - I.pptxpower quality voltage fluctuation UNIT - I.pptx
power quality voltage fluctuation UNIT - I.pptx
 
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
NO1 Uk best vashikaran specialist in delhi vashikaran baba near me online vas...
 
Design and Analysis of Algorithms-DP,Backtracking,Graphs,B&B
Design and Analysis of Algorithms-DP,Backtracking,Graphs,B&BDesign and Analysis of Algorithms-DP,Backtracking,Graphs,B&B
Design and Analysis of Algorithms-DP,Backtracking,Graphs,B&B
 
Pile Foundation by Venkatesh Taduvai (Sub Geotechnical Engineering II)-conver...
Pile Foundation by Venkatesh Taduvai (Sub Geotechnical Engineering II)-conver...Pile Foundation by Venkatesh Taduvai (Sub Geotechnical Engineering II)-conver...
Pile Foundation by Venkatesh Taduvai (Sub Geotechnical Engineering II)-conver...
 
Architectural Portfolio Sean Lockwood
Architectural Portfolio Sean LockwoodArchitectural Portfolio Sean Lockwood
Architectural Portfolio Sean Lockwood
 
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdf
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdfHybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdf
Hybrid optimization of pumped hydro system and solar- Engr. Abdul-Azeez.pdf
 
Final project report on grocery store management system..pdf
Final project report on grocery store management system..pdfFinal project report on grocery store management system..pdf
Final project report on grocery store management system..pdf
 
Quality defects in TMT Bars, Possible causes and Potential Solutions.
Quality defects in TMT Bars, Possible causes and Potential Solutions.Quality defects in TMT Bars, Possible causes and Potential Solutions.
Quality defects in TMT Bars, Possible causes and Potential Solutions.
 
WATER CRISIS and its solutions-pptx 1234
WATER CRISIS and its solutions-pptx 1234WATER CRISIS and its solutions-pptx 1234
WATER CRISIS and its solutions-pptx 1234
 
addressing modes in computer architecture
addressing modes  in computer architectureaddressing modes  in computer architecture
addressing modes in computer architecture
 
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
在线办理(ANU毕业证书)澳洲国立大学毕业证录取通知书一模一样
 
ethical hacking in wireless-hacking1.ppt
ethical hacking in wireless-hacking1.pptethical hacking in wireless-hacking1.ppt
ethical hacking in wireless-hacking1.ppt
 
Water Industry Process Automation and Control Monthly - May 2024.pdf
Water Industry Process Automation and Control Monthly - May 2024.pdfWater Industry Process Automation and Control Monthly - May 2024.pdf
Water Industry Process Automation and Control Monthly - May 2024.pdf
 
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSE
TECHNICAL TRAINING MANUAL   GENERAL FAMILIARIZATION COURSETECHNICAL TRAINING MANUAL   GENERAL FAMILIARIZATION COURSE
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSE
 
H.Seo, ICLR 2024, MLILAB, KAIST AI.pdf
H.Seo,  ICLR 2024, MLILAB,  KAIST AI.pdfH.Seo,  ICLR 2024, MLILAB,  KAIST AI.pdf
H.Seo, ICLR 2024, MLILAB, KAIST AI.pdf
 

019 competencies-managers

  • 2.
  • 3. Customer care To provide assistance, resolve problems, satisfy expectations; knows products and services.
  • 4. Make sound, well informed, and objective decisions consider the impact and implications of decisions commits to action, even in uncertain situations, to accomplish organizational goals causes change
  • 5. Open to change and new information Adapts behaviour or work methods in response to new information Adaptable to changing conditions Effectively deals with ambiguity
  • 7. Empathy develops and maintains relationships deals with difficult people relates well to people from varied backgrounds
  • 9. 1. motivates, and challenges others 2. adapts leadership styles to a variety of situations. Legal issue 1. Government and Knowledge of laws 2. legal codes 3. court procedure 4. precedents 5. legal practices and documents 6. Government regulations, Local Authorities regulation, BS standards and European standards etc.
  • 10.  Expresses information to individuals or groups effectively  taking into account the audience and nature of the information  makes clear and convincing presentations, listens to others
  • 11.  Knows the organization’s mission and functions, and how its social, political, and technological systems work and operates effectively within them  this includes the programs, policies, procedures, rules, and regulations of the organization.
  • 12.  Anticipates, identifies and diagnoses problems  determines accuracy and relevance of information  uses sound judgment to generate and evaluate alternatives  selects from alternative courses of action  makes recommendations, and takes action from developed contingency plans.
  • 13.  identifies rules, principles, or relationships that explain facts, data or other information  analyzes information and makes correct inferences or accurate conclusions.
  • 14.  Inspires, motivates, and guides others toward goal accomplishments  Consistently develops and sustains cooperative working relationships  Encourages and facilitates cooperation within the organization and with customer groups  fosters commitment, team spirit, pride, trust.  Develops leadership in others through coaching, mentoring, rewarding and guiding employees.
  • 15. Capital Planning and Investment Assessment Knowledge of the principles and methods of capital investment analysis or business case analysis, including return on investment analysis. Business Process Reengineering Knowledge of methods, metrics, tools, and techniques of Business Process Reengineering.
  • 16. Cost-BenefitAnalysis Knowledge of the principles and methods of cost-benefit analysis, including the time value of money, present value concepts, and quantifying tangible and intangible benefits. Contracting/Procurement Knowledge of various types of contracts, techniques for contracting or procurement, and contract negotiation and administration.
  • 17. Planning and Evaluating Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes. Financial Management Prepares, justifies, and/or administers the budget for program areas; plans, administers, and monitors expenditures to ensure cost-effective support of programs and policies; assesses financial condition of an organization.
  • 18. Project Management  Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
  • 19. Quality Assurance • Knowledge of the principles, methods, and tools of quality assurance and quality control used to ensure a product fulfills functional requirements and standards Risk Management • Knowledge of methods and tools used for risk assessment and mitigation of risk.
  • 20. Requirements Analysis  Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements  includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches.