The document discusses planning benefits realization from investments in information systems and technology. The main activities in benefits planning include finalizing benefit measurements and changes, obtaining stakeholder agreement on responsibilities, and producing a benefits plan and investment case. Key questions focus on how benefits will be defined, tracked, and reviewed. Executing the plan involves monitoring and evaluating results to identify both achieved and unexpected benefits, as well as benefits not yet achieved and further actions needed.

1. BENEFITSBENEFITS
REALIZATIONREALIZATION
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2. Planning Benefits RealizationPlanning Benefits Realization

3. Planning Benefits RealizationPlanning Benefits Realization

4. The main activities in this stepThe main activities in this step
stage are:stage are:
Finalize measurements of benefits andFinalize measurements of benefits and
changes.changes.
Obtain agreement of all stakeholdersObtain agreement of all stakeholders
to responsibilities and accountabilities.to responsibilities and accountabilities.
Produce benefits plan and investmentProduce benefits plan and investment
case.case.

5. Key questions in developing aKey questions in developing a
benefits plan (Ward & Daniel, 2006)benefits plan (Ward & Daniel, 2006)

6. Planning Benefits RealizationPlanning Benefits Realization

7. Executing the benefits PlanExecuting the benefits Plan

8. Planning Benefits RealizationPlanning Benefits Realization

9. Planning Benefits RealizationPlanning Benefits Realization

10. Planning Benefits RealizationPlanning Benefits Realization

11. Reviewing and Evaluating theReviewing and Evaluating the
ResultsResults

12. Planning Benefits RealizationPlanning Benefits Realization

13. Planning Benefits RealizationPlanning Benefits Realization

14. Planning Benefits RealizationPlanning Benefits Realization
 The evaluation should focus on what hasThe evaluation should focus on what has
been achieved.been achieved.
 what has not (or not yet) been achievedwhat has not (or not yet) been achieved
and why.and why.
 Identify further action needed to deliverIdentify further action needed to deliver
outstanding benefits, if possible. Anotheroutstanding benefits, if possible. Another
aspect is also identifying any unexpectedaspect is also identifying any unexpected
benefits that have.benefits that have.
 arisen and understand how they camearisen and understand how they came
out.out.

15. Planning Benefits RealizationPlanning Benefits Realization
Some organizations also wantSome organizations also want
to be able to prove that their ITto be able to prove that their IT
investments have beeninvestments have been
delivered the expected valuedelivered the expected value
over an extended period, evenover an extended period, even
after several years.after several years.

16. Evaluating the Results and EstablishingEvaluating the Results and Establishing
Potential for FurtherPotential for Further benefitsbenefits
The full implementation of the newThe full implementation of the new
IS/IT and business changes, theIS/IT and business changes, the
achievement of the business caseachievement of the business case
and benefits plan should be formallyand benefits plan should be formally
reviewed.reviewed.
The purposes of the review include aThe purposes of the review include a
detailed assessment of whether eachdetailed assessment of whether each
of the benefits intended have beenof the benefits intended have been
achieved or not.achieved or not.

17. Planning Benefits RealizationPlanning Benefits Realization

18. Planning Benefits RealizationPlanning Benefits Realization

19. Planning Benefits RealizationPlanning Benefits Realization

20. Benefits review is not:

21. Planning Benefits RealizationPlanning Benefits Realization

22. Planning Benefits RealizationPlanning Benefits Realization

23. Planning Benefits RealizationPlanning Benefits Realization

24. Planning Benefits RealizationPlanning Benefits Realization

25. Planning Benefits RealizationPlanning Benefits Realization

26. Monitoring the Benefits afterMonitoring the Benefits after
ImplementationImplementation