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SHERI ANN LOWE – CAMS, PMI-ACP, PSM, PSPO, and MPH
Chicago, IL 60611
lowesheriann@gmail.com
https://www.linkedin.com/in/sheriannlowe
CAREER SUMMARY
Provenrecordof reducingcostsof $1,500,000+ throughimplementingcomplex transformationprojects.
Requirementsinclude agileimplementationtoalignwithchangingproductdesignsthroughoutthe planning,
organizing,executing,andpiloting of new productswithinhighlyregulatedindustries.
PROFESSIONAL EXPERIENCE
INTUIT (Pro UnlimitedConsultant),Remote 07/2020 – 1/2022
Agile Regulatory Compliance TrainingDevelopmentConsultant
Agile implementationof trainingsolutiontosupportnew andexpandedbankproductsofferedonadigital platformto
meetfederal andstate financial servicesrequirementsandreduce businessrisk.
 Designed,developed,andimplementedtrainingsolutionstoalignwithregulatoryrequirements underthe
UnitedStates SentencingGuidelines forIntuitQuickBooksandWebBankofferingof innovativefintech
solutions.
 UtilizedAgileprocessesforcreating,designing,andbuilding targetedaudience-basedtrainingresource
materialsand8 impactful courses(Storyline 360) that adhere tobrand guidelines.Trainingisofferedon Docebo,
Litmos,Degreed,FIS’ RegulatoryUniversity,andConfluence platforms.
 Developed annual compliance trainingplan andreportingmetrics forIntuitFinancingInc.Identifiedbusiness
unitrequirements,managedassignments, anddrove on-time completions of 99%.
BRITISH PETROLEUM (BP) (S3 Consultant),Chicago, IL 01/2020 – 03/2020
Agile Scrum Master and Coach for Training and Trading Floor Team Leaders (Endeddue to COVID-19)
Developandoversee Agileimplementation,training,andprojecttransitionfromWaterfall toAgile.
 Facilitatedandcoached 4 projectteamstransitiontoAgile developmentfromwaterfall using Agile,
organizational change management strategies,andtoolstodeliverthe desiredbusinessoutcomes.
HSBC, Arlington Heights,IL 11/2017 – 06/2019
Assistant Vice Presidentof Financial Crime Compliance andChange ManagementProject Manager
Facilitatedthe implementationof OCMprojectstosupportglobal Governance,Risk,andCompliance (GRC) andfraud
managementPMOprograms for businessprocesses,systems,jobroles,andorganizationstructures.
 Functionedasthe Organizational Change Management BusinessChampionfor6GRC BSA/AMLand IT system
implementationsto global audiences (40- 400). Developedandexecutedbestpractices andchange activities:
communications,training,employeeengagement,andemployeeadoption.
 Consistentlyexceededthe thresholdsof 95% forthe Global QualityAssurance TransactionMonitoring(TM)
program metrics. Drove DrillsforSkillsprogramforprocessimprovementstoincrease the analyst’scase
managementskillsanddelivertrainingonnew technologies,relevantservices,processes,policies,anddata
needs.Developed(50+) trainthe trainerpresentations.
 Supervised projectteamof 8 SeniorQualityControl Analysts.Identifiedandprioritizedissuesandrisks,defined
actionplans,and ledmitigationactivities for400 AML TM analysts.
 Designed,developed,anddeliveredtraining,newsletters,and impactfulpresentations,forchange sustainability
througha comprehensivemulti-facetedprogramwithamulti-cultural end-useraudience of 400.
DISCOVER FINANCIALSERVICES, Riverwoods,IL 12/2015 – 07/2017
Regulatory Compliance Trainingand DevelopmentConsultantandChange ManagementProject Manager
Definedandcreated thetrainingstrategyandplaninresponsetoFDICBSA/AMLTrainingPillarviolationconsent
orders. Orchestratedprocessexpertsindevelopinganddeliveringrequiredcomprehensivecurriculumwithpracticaland
innovative trainingmaterialstomitigatechangefatigue inpotentialareasof resistance.
 Reducedtrainingseattime by 30% for 9,500 employeessaving$400,000+ annually.Researchedand
implemented innovativeITtrainingstrategies andsolutionstoaddressFDICconsentorders.
 Collaboratedandledteamsof cross-functional businessleaderstofacilitatethe developmentof compliance
trainingsolutions forall levelswithinthe organization basedondevelopmentgaps.
 Evaluatedandmeasuredthe effectivenessof learningsolutions - includingbuyvs.buildsolutions.
 Oversightforprojectteams(4- 20) comprisedof keystakeholders,projectmanagers, TrainingCoE,creativearts,
instructional designers,andthird-partyvendors toensure successful executionof enterprise-wide culture and
organizational change initiativesknowledge transfer.
 Evaluatedresultsandpresentedfindingswithconcreteactionrecommendationstothe leadershipteam.
 Spearheaded changemanagementand trainingstrategiesbasedonthe adherencetothe strategicplan andthe
groupsimpacted,utilizingreadinessassessmentandchange impactassessments.
GE CAPITAL, Chicago,IL 9/2012 – 12/2015
Regulatory Compliance and Risk ManagementProject Manager and Training DevelopmentSpecialist
Builtthe infrastructure andprocessestodevelopanddeliverthe newlyformedGECapital Compliance Learning
SolutionsandCommunicationsProgram tomeetregulatoryrequirements.
 Saved$300,000+ by implementingin-housedesignanddevelopmentof eLearning.Executedchange initiatives,
including;branded communications,content, trainingmaterials, anddelivery inalignmentwiththe Compliance,
BSA/AML,and SanctionsL & D program plan.
 Reducedseattime by 30% byenhancedtrainingassignmentprocesstoassigningrole-specifictraining.
 Presidedoverlarge-scaletechnologyprojectsasabusinessOCMITliaison. Implemented andtestedcompliance
requirements forthe installationof the SumTotal LMSwitha record base of 450,000.
 Target audience of 30,000+, design,plan,andimplement trainingcontenttosupport policies andprocedures.
Gather,review,andanalyze course masteryquizzestodetermine trainingeffectiveness.
 Workcollaborativelyacrossthe organizationandPMOto builddashboardsandtoolsto track training,escalation,
and reportingprocesstoensure on-time completionsat 95+%.
 Promotedlearningcurricula,includingcreative, impactful eLearning,jobaids, web-basedtraining,ILT
presentations,gamification,communications,andvisual presentation templatesforthe program.Created
organization-wide presentations ontraininginitiatives,includingcorporate culture,employee engagement,end-
useradoption,andchange sustainability.
 Improvedthe ROIby 40% withreducedseattime,targetedtraining,andanannual learningplan.
EDUCATION
Master of PublicHealth - Universityof IllinoisCollegeof Medicine,Chicago,IL
Bachelor of Science - CommunityHealthEducation,Universityof Illinois,Champaign-Urbana,IL
Certificate in Web-BasedCourse Developer- OaktonCommunityCollege,DesPlaines,IL
Certificate in Paralegal Studies- LoyolaUniversity,ChicagoIL
Agile CertifiedPractitioner(PMI-ACP) –PMI.org
Certificate in ProjectManagement- KellerGraduate School of Management,Chicago,IL
Certified Professional ScrumMaster(PSM) Scrum.org
Certified Professional ScrumProduct Owner(PSPO) Scrum.org

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Sheri Ann Lowe Resume

  • 1. SHERI ANN LOWE – CAMS, PMI-ACP, PSM, PSPO, and MPH Chicago, IL 60611 lowesheriann@gmail.com https://www.linkedin.com/in/sheriannlowe CAREER SUMMARY Provenrecordof reducingcostsof $1,500,000+ throughimplementingcomplex transformationprojects. Requirementsinclude agileimplementationtoalignwithchangingproductdesignsthroughoutthe planning, organizing,executing,andpiloting of new productswithinhighlyregulatedindustries. PROFESSIONAL EXPERIENCE INTUIT (Pro UnlimitedConsultant),Remote 07/2020 – 1/2022 Agile Regulatory Compliance TrainingDevelopmentConsultant Agile implementationof trainingsolutiontosupportnew andexpandedbankproductsofferedonadigital platformto meetfederal andstate financial servicesrequirementsandreduce businessrisk.  Designed,developed,andimplementedtrainingsolutionstoalignwithregulatoryrequirements underthe UnitedStates SentencingGuidelines forIntuitQuickBooksandWebBankofferingof innovativefintech solutions.  UtilizedAgileprocessesforcreating,designing,andbuilding targetedaudience-basedtrainingresource materialsand8 impactful courses(Storyline 360) that adhere tobrand guidelines.Trainingisofferedon Docebo, Litmos,Degreed,FIS’ RegulatoryUniversity,andConfluence platforms.  Developed annual compliance trainingplan andreportingmetrics forIntuitFinancingInc.Identifiedbusiness unitrequirements,managedassignments, anddrove on-time completions of 99%. BRITISH PETROLEUM (BP) (S3 Consultant),Chicago, IL 01/2020 – 03/2020 Agile Scrum Master and Coach for Training and Trading Floor Team Leaders (Endeddue to COVID-19) Developandoversee Agileimplementation,training,andprojecttransitionfromWaterfall toAgile.  Facilitatedandcoached 4 projectteamstransitiontoAgile developmentfromwaterfall using Agile, organizational change management strategies,andtoolstodeliverthe desiredbusinessoutcomes. HSBC, Arlington Heights,IL 11/2017 – 06/2019 Assistant Vice Presidentof Financial Crime Compliance andChange ManagementProject Manager Facilitatedthe implementationof OCMprojectstosupportglobal Governance,Risk,andCompliance (GRC) andfraud managementPMOprograms for businessprocesses,systems,jobroles,andorganizationstructures.  Functionedasthe Organizational Change Management BusinessChampionfor6GRC BSA/AMLand IT system implementationsto global audiences (40- 400). Developedandexecutedbestpractices andchange activities: communications,training,employeeengagement,andemployeeadoption.  Consistentlyexceededthe thresholdsof 95% forthe Global QualityAssurance TransactionMonitoring(TM) program metrics. Drove DrillsforSkillsprogramforprocessimprovementstoincrease the analyst’scase managementskillsanddelivertrainingonnew technologies,relevantservices,processes,policies,anddata needs.Developed(50+) trainthe trainerpresentations.  Supervised projectteamof 8 SeniorQualityControl Analysts.Identifiedandprioritizedissuesandrisks,defined actionplans,and ledmitigationactivities for400 AML TM analysts.  Designed,developed,anddeliveredtraining,newsletters,and impactfulpresentations,forchange sustainability througha comprehensivemulti-facetedprogramwithamulti-cultural end-useraudience of 400.
  • 2. DISCOVER FINANCIALSERVICES, Riverwoods,IL 12/2015 – 07/2017 Regulatory Compliance Trainingand DevelopmentConsultantandChange ManagementProject Manager Definedandcreated thetrainingstrategyandplaninresponsetoFDICBSA/AMLTrainingPillarviolationconsent orders. Orchestratedprocessexpertsindevelopinganddeliveringrequiredcomprehensivecurriculumwithpracticaland innovative trainingmaterialstomitigatechangefatigue inpotentialareasof resistance.  Reducedtrainingseattime by 30% for 9,500 employeessaving$400,000+ annually.Researchedand implemented innovativeITtrainingstrategies andsolutionstoaddressFDICconsentorders.  Collaboratedandledteamsof cross-functional businessleaderstofacilitatethe developmentof compliance trainingsolutions forall levelswithinthe organization basedondevelopmentgaps.  Evaluatedandmeasuredthe effectivenessof learningsolutions - includingbuyvs.buildsolutions.  Oversightforprojectteams(4- 20) comprisedof keystakeholders,projectmanagers, TrainingCoE,creativearts, instructional designers,andthird-partyvendors toensure successful executionof enterprise-wide culture and organizational change initiativesknowledge transfer.  Evaluatedresultsandpresentedfindingswithconcreteactionrecommendationstothe leadershipteam.  Spearheaded changemanagementand trainingstrategiesbasedonthe adherencetothe strategicplan andthe groupsimpacted,utilizingreadinessassessmentandchange impactassessments. GE CAPITAL, Chicago,IL 9/2012 – 12/2015 Regulatory Compliance and Risk ManagementProject Manager and Training DevelopmentSpecialist Builtthe infrastructure andprocessestodevelopanddeliverthe newlyformedGECapital Compliance Learning SolutionsandCommunicationsProgram tomeetregulatoryrequirements.  Saved$300,000+ by implementingin-housedesignanddevelopmentof eLearning.Executedchange initiatives, including;branded communications,content, trainingmaterials, anddelivery inalignmentwiththe Compliance, BSA/AML,and SanctionsL & D program plan.  Reducedseattime by 30% byenhancedtrainingassignmentprocesstoassigningrole-specifictraining.  Presidedoverlarge-scaletechnologyprojectsasabusinessOCMITliaison. Implemented andtestedcompliance requirements forthe installationof the SumTotal LMSwitha record base of 450,000.  Target audience of 30,000+, design,plan,andimplement trainingcontenttosupport policies andprocedures. Gather,review,andanalyze course masteryquizzestodetermine trainingeffectiveness.  Workcollaborativelyacrossthe organizationandPMOto builddashboardsandtoolsto track training,escalation, and reportingprocesstoensure on-time completionsat 95+%.  Promotedlearningcurricula,includingcreative, impactful eLearning,jobaids, web-basedtraining,ILT presentations,gamification,communications,andvisual presentation templatesforthe program.Created organization-wide presentations ontraininginitiatives,includingcorporate culture,employee engagement,end- useradoption,andchange sustainability.  Improvedthe ROIby 40% withreducedseattime,targetedtraining,andanannual learningplan. EDUCATION Master of PublicHealth - Universityof IllinoisCollegeof Medicine,Chicago,IL Bachelor of Science - CommunityHealthEducation,Universityof Illinois,Champaign-Urbana,IL Certificate in Web-BasedCourse Developer- OaktonCommunityCollege,DesPlaines,IL Certificate in Paralegal Studies- LoyolaUniversity,ChicagoIL Agile CertifiedPractitioner(PMI-ACP) –PMI.org Certificate in ProjectManagement- KellerGraduate School of Management,Chicago,IL Certified Professional ScrumMaster(PSM) Scrum.org Certified Professional ScrumProduct Owner(PSPO) Scrum.org