Aya Hussein Alameer Mohammad is seeking a challenging position that utilizes her qualifications and allows career growth. She has a Master's in Linguistics from the University of Khartoum and work experience including positions in banking, marketing, customer service, teaching, and human resources. She is fluent in Arabic, English, and French with beginner skills in Spanish and Hausa.

1. Aya Hussein Alameer Mohammad
Mobile: +971 505008371 / +971 507353459
Email: ayaalameer27@gmail.com
Objective:
To seek a challenging position in a reputed organization and company in order to
utilize my unique qualification, to the optimum level and in order to obtain a career
growth.
Personal Information:
Date & Place of birth: 1989 (K.S.A)
Nationality: Sudanese
Marital status: Single
Language skills
• Arabic , English , and French ( fluent written and spoken)
• Spanish and hausa ( beginner)
Working Experience:
Banking officer- : Jazeera Bank (mar2013-dec2013)
• identify customer needs and refer customers to appropriate banking services
and specialists
• accept money or cheques deposited by customers, verify records and
receipts, and credit customers' accounts
• assess the viability and credit risk of business and consumer loan proposals
• conduct foreign currency transactions for overseas travelers
• provide change and cash cheques, record transactions
• balance cash and advise supervisors of cash position or discrepancies
• answer customer enquiries open and close accounts for customer
Personal assistant/ executive secretary: Tuhami trading (jan2014-dec2014)
• answering telephone calls, maintaining diaries, arranging appointments,
taking messages
• typing and word processing, filing, organizing and servicing meetings
(producing agendas and taking minutes)
• managing databases, prioritizing workloads
• recruiting, training and supervising junior staff
• handling correspondence, implementing new procedures and administrative
systems
• liaising with relevant organizations, coordinating mail-shots and similar
publicity tasks

2. Marketing executive: Adli agency (mar2014-dec2014)
• Product development
• Promoting products
• Event organization
• Advertising and public organization
• Sponsorship and research
Customer service representative: waha mall (dec2014-may2015)
• Attracts potential customers by answering product and service questions;
suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best
solution to solve the problem; expediting correction or adjustment; following
up to ensure resolution.
English/ reading Teacher Ivory private school 27 Nov 2014 – up to now
• classroom management
• preparing and setting tests, examination papers, and exercises;
• marking and providing appropriate feedback on oral and written work;
• devising, writing and producing new materials, including audio and visual
resources;
• attending and contributing to training sessions;
• preparing information for inspection visits and other quality assurance
exercises;
• freelance teaching on a one-to-one basis and Basic administration
Professional Training:
-Librarian- French Cultural Center (dec 2012- feb 2013)
• Dewey classification, Labeling books, & Document storage
• Data entry on computer for different media using software “winbiblix”
• Transaction on computer loan and return documents, Subscriber reception
-Sudanese liquid air (Dal Group) – HRM assistant (May - Jul 2015)
-Al Mufti Travel Agency (Department of Tourism) - Director of protocol and
ceremony (May / 2013 -Aug / 2013)
-Berk Travel Agency – Counter staff & Customer Service (Mar 2014 – June 2014)

3. Educational Qualification:
• Master in Linguistics University of Khartoum Department of African and Asian
languages.
• Bachelor of French & linguistics in University of Khartoum 2007-2011.
Courses:
• Human resources, Public relations
• Non-government organization management, International law and human
rights
Interpersonal Skills:
• Excellent interpersonal and communication skills, negotiation and strong
closing capabilities.
• Strong analytical and troubleshooting reporting skills in Arabic, English and
French.
• Ability to handle high-pressure deadlines, Good planning and organizational
skills.
• Respond promptly to customers inquiries, Excellent in using Amadeus System
• I have a good knowledge about the air flight ticket reservation systems
• Able to work under tremendous pressure and meet deadlines with easy and
efficiency.
• Good inter-personal relations and communication skills.
References: available upon request